Dell PowerEdge Rack Servers Reviews

We use PowerEdge Rack Servers for quantitative analytics, data simulations, and machine learning.

The hardware makes it a good solution.

PowerEdge Rack Servers are very good for handling the evolving needs of high-performance workloads.

Its tuning and performance are good.

The specs for the benchmarks are very good, but the firmware and software are lacking. There are some issues with the Linux kernel and the long-term support (LTS) for some of the firmware's dependencies. It is causing the kernel to dump. The support for the Linux brands isn't optimal. We would like them to optimize the kernel drivers for benchmarks.

There are some issues that need to be solved with our model in regards to UEFI and firmware. 

I have been using it for about 10 years.

There haven't been any issues with downtime.

Dell's open source support is very good. There are a lot of issues that they need to handle though, like the firmware and UEFI.

We previously used IBM and Lenovo.

It is a cluster, so you just plug and play.

Lenovo is very good with updates.

We use AMD Opteron instead of Intel Xeon.

We chose Dell because of its open source. Our community likes Dell because of its open source delivery.

We use GCP Spot and AWS Graviton as our failover solutions.

I would rate this solution as eight out of 10.

I have been using PowerEdge servers primarily for file storage.

Using PowerEdge rack servers has allowed us to use less space. Previously, we used the regular servers, but PowerEdge rack servers take up less space and are easier to handle.

The OpenManage Console improves our IT staff productivity by simplifying platform management. We can keep track of all those servers and do more jobs. The server effectively handles the evolving needs of high-performance workloads. 

The management of the security architecture could be improved. It takes some time and can be challenging. 

I have been using PowerEdge servers for over 20 years.

The overall stability is okay. We had some disk issues with an older version, but newer versions have worked fine.

PowerEdge infrastructure is scalable, but we don't have much need to scale it.

We used HP servers before. The main differences between HP and Dell are price and management. Dell is better priced. 

The initial setup was straightforward. We deployed PowerEdge in-house using OpenManage. 

The biggest return on investment for me is the stability of the product.

Dell is priced better than alternative solutions.

I rate Dell PowerEdge eight out of 10. PowerEdge servers have improved the overall flexibility of our operations and business a little by simplifying operations and rationalizing placement. 

We use Dell PowerEdge Rack Servers for servers and backup.

The product has improved our business. There are fewer complications than what we had before with other brands.

Dell PowerEdge Rack Servers is simpler to use when compared with HPE. The product provides more features than what we expected six years ago.

The solution must increase the space provided. It is still an issue. The terabytes are never enough.

I have been using the solution for six years.

The support is getting better. Before, we had to call and explain what was going on. Now, the support has a website. I rate the support a seven or eight out of ten.

Neutral

We were using HPE before. Many schools were already doing business with Dell. So, we tried it. We also have Dell's laptops and desktops.

The deployment is not difficult at all.

The tool's pricing is very good.

The server does consume energy. The energy consumption is less than what it was three years ago. We still have the same capacity. We don't have many high-performance workloads. We have AutoCAD and SolidWorks. These are two programs that need a lot of CPU. The rest is file surfing and document printing. We are planning to use the OpenManage console.

Overall, I rate the product an eight out of ten.

We use multiple models of Dell PowerEdge Rack Servers. We're currently using the more hypervisor-focused models with AMD CPUs but from different generations.

We use Dell PowerEdge Rack Servers mostly for hypervisors and also for single application usage.

We've had some supply and support challenges with other manufacturers, and Dell could deliver for us, and the cooperation with the Dell team works really well for us. The accounting team knows a lot. They can help us out with our challenges. They can help us fill our needs.

Through Dell's OpenManage software, we can track our power usage, but we can also track what components use how much power in the system. It helps us at least get the intelligence we need to get the reports out to the business and to our partners.

In regards to energy consumption for the whole company, it's only a small percentage. But if we look at just IT, then the surface does consume a sizable amount. And whether that's renewable or fossil energy, it's still impacting.

Dell PowerEdge Rack Servers are able to handle high performance well. We're using high-performance systems and they fill our needs. 

We are able to save days' worth of time depending on the number of services we are deploying.

The flexibility of the Dell PowerEdge Rack Servers is good because they come in smaller spec sizes to larger spec sizes. If we need it for a stand-alone system, we can get a really small system. For our Hypervisor, we can get the larger spec systems to carry a higher workload.

The most valuable feature is the ease of use. It's very easy to get new systems in the data center and to get them ready for production.

I'm currently not running into specific cases that I'd say we could improve. Of course, the most important features are security and sustainability. Those are subjects that Dell does a lot of work on. The whole industry works a lot on it, but everyone also sets goals of being sustainable. Working together on those subjects, I'd say could help us achieve those goals together. Sustainability and the data center is a hot topic. I work for the airport and we want to be the most sustainable airport in the world. So starting with our IT stack could benefit.

The most important for us is once someone gets access to a system that we don't want them to have access to, it probably won't be physical access. What will a system do to detect besides all the software we have in place? And right now, I'm not really aware of what the PowerEdge stack does for us in those scenarios, but that's an interesting use case. I would like more resilience because, for all companies, cybersecurity is important. Once something goes wrong, then we'll see the whole business go along. Within the IT department, we have to be ahead of that.

I have been using Dell PowerEdge Rack Servers for five years.

In terms of a real IT company, we're small. So for us, our needs can be easily filled with the current scalability that Dell can deliver to us.

We've had some small communication errors with support agents going on holiday and not doing a good handover of a case, but that's just one thing. The rest of our experiences with technical support are great.

Positive

We used exclusively Lenovo and IBM in the past. For some reason, we switched to Dell. It may have been pricing, but also support. 

The initial installation is easy. Through Dell software, we can create baselines. And with those baselines, we can automate the first steps of deployment. Stuff we would normally have to go into the data center, physically connect to a server, and do by hand, can now just be done after two simple steps.

Normally, deploying new hardware would sometimes take a couple of days, including getting it already for the business. Now especially on the tedious first steps of installation, we save time.

We have had good life cycles. While they may not directly generate a return on investment, they fulfill their intended purpose and have demonstrated long-term viability.

I would rate Dell PowerEdge Rack ten out of ten.

We have two that we use as domain controllers and power servers. We're running an ERP system that is critical to the business, but the majority of our other stuff is cloud-based.

In comparison to what we had before, which was some older Dell equipment, the performance of the PowerEdge Rack Servers is stunning. They have improved the performance of our systems. We've been a Dell house for years and years, and replacing the older Dell equipment with these machines has given us a very positive performance increase.

We're quite a small company, so anything we can throw at any of these servers— they will just eat it for breakfast. We've had no problems with them.

We haven't had any unplanned production downtime. That is down to the quality of the Dell servers.

The fact that they came pre-installed was quite good. We didn't have to worry too much about that process. 

In terms of the usage of the machines themselves, one of the most valuable features is the Hyper-V element, although that's an application on the servers. 

Also, the maintenance part makes it very easy to raise queries and get repairs done.

In terms of handling the evolving needs of high-performance workloads, while I don't have anything to compare these servers against, I have no issues with the performance of our systems. They work as well as I could expect them to. They will be perfectly fine for our workloads.

The rate controller interface is difficult to get to without installing additional software. It would be helpful if they had preinstalled software to make that easily accessible.

The company I'm with at the moment purchased Dell PowerEdge Rack Servers back in 2018 or 2019.

We've never had any outages, so the stability is perfect, or as close to perfect as you can get.

We've had the UPS kick in a couple of times and they've stayed up; they haven't died instantly. They are perfectly acceptable and I can't see any issues with them at all.

We haven't really had to upscale anything on the servers, other than a bit of memory. The particular modules we have are about as high as we can go, but that's fine because we purchased them to be "high-spec'd."

The technical support is very good. We have access to our own account manager and he will pass queries on. And on occasion, I've spoken directly to their support teams. We have been very pleased with the account management from Dell. It's been good.

Positive

We previously used Dell, but older machines. We made the switch because the old kit was getting too old. It was getting to end-of-life, and we needed some performance improvements. The PowerEdge definitely gave us that.

It did the initial setup, more or less, by itself. I did a little bit of fine-tuning here and there, but nothing drastic. It was very easy. 

I was the only person involved. I was responsible for everything from physically getting the stuff in the rack to configuring it and making it live, and everything in between.

We have seen a return on investment because of the performance improvements and the fact that we have had no downtime. That's enough for us.

It's a bit of a shock when you have to find the money, but the pricing is very competitive, so I'm happy with that.

I've been working with Dell for a number of years and never had any issues, so Dell was the go-to solution for me. We had a quick look at other machines in terms of pricing, and there wasn't any particular benefit in terms of pricing by going with someone else. With the history and trust I had in Dell, I went with Dell.

One native OS security feature we use in our environment is Windows Defender, but at the same time, we are running a third-party endpoint protection solution. The native OS security features have had no negative impact. The endpoint protection is on both the clients and servers. We run vulnerability scanning regularly, and we do penetration testing, internal and external, on a regular basis.

As for public cloud servers, we did not consider them before choosing PowerEdge because we use them for internal management. We are looking at cloud solutions, but not for the core, critical servers.

The setup is hybrid right now. It was formerly strictly on-premise and we used it for our file storage and for our virtual machines.

Originally, it was purchased for strict file storage and access on-prem. However, when COVID hit, we ended up purchasing laptops for every single employee that we had. Having to use our new file storage device, which is no longer on-premises as they're now at home, was easy. That's why we went with a hybrid environment. We put a lot of the data into the cloud and backed it up in the on-premises file storage.

It allowed us to move some file storage that we had around. It allowed us to really look into what we had and what we were using. Looking at Apex, it is setting us up for when it will need a refresh or when it is at its end of life.

The most valuable aspects include hot swapping and the elasticity as far as being able to scale. We had a bunch of stuff on an old, existing EMC. The company was unaware that they had to keep the files that they had for so long. We realized that once we were meeting the seven-year mark and we could start purging some of those files, we had to scale down a little bit.

The initial purchase that we had was a little big, however, as we started adding more users that were working from home and had their own drive, OneDrive, we had to expand it a little bit. Dell was able to ship me bigger hard drives.

When it comes to running the latest high-demand applications, PowerEdge is good. The VMware that we had was almost end-of-life, so we had to upgrade it and Dell helped out with that quite a bit, putting it on our PowerEdge and assisting us with a lot of stuff that VMware didn’t. VMware just said, "Here. Here's your product. Good luck.” Dell was a lot more helpful. They had a lot of engineers that knew about that service that we were trying to tap into a little better.

The BIOS recovery was something we used because we had a huge power outage and a power strike when one of our air conditioners had a bad power surge run through it at our facility. Dell helped us rebuild our actual BIOS system in it, as one of the mirror arrays that we were using just wasn't being seen. We were afraid it was a hardware issue, however, it was really a BIOS issue that we couldn't see right off the jump. We’re glad Dell was there to help.

The solution's analytics helped to decrease production downtime by at least 30%. I'm in Arizona and down in Tucson we don't get that much downtime. We have a lot of battery backups, we have a generator system, and more. However, when it does happen, the analytics of it, as far as the trends on what months the monsoon season hits, it kept all in the logs.

The system management capabilities of PowerEdge helped increase stack productivity. We've had a little bit of turnover in our system admin department, however, having the ability to go back and look through the logs and see how users ended up using their home drive, their shared files, and their encrypted files really helped out my new guys coming on board.

The solution's accelerated GPUs help support demanding workloads in our organization. We had a couple of changing workloads due to the fact that when people shifted from home, they were hitting the server from a different angle. They were coming in off a virtual private network instead of being on-premises and the system didn't blink.

I’m not sure if PowerEdge helped to reduce data processing time in our organization as we don't crunch a lot. We do have a lot of videos coming in and a lot of video editing going on, so in that way, it does help.

The PowerEdge system management frameworks enable us to progress towards full automation. We knew what we were looking for when we refreshed this last model and we purchased a new server just from the analytics we got off the first one.

It helps me forecast better. We don't grow exponentially. Teachers are hard to come by, however, some will leave and some will stay. The business models are the same, yet they expect more. Now they want to do a video. They want to capture and record the videos and the Zoom meetings that they're doing, therefore, it's a little different.

It's more from the pandemic, however, the logistics part of it could be better. Getting an actual bare-bones server was a little difficult when we ordered it in beginning. I'm still waiting on the printers that I ordered last year as well. That's the only thing I would really say and I'm sure it has to do with the pandemic.

The latency of it is what we're running into, as our teachers do a lot of video captures, video teaching, Zoom, and Teams video conferencing, and their latency is getting worse with the public domain.

I've used the solution since I've been with the company, probably for the last three years.

The scalability is very good. There were different options that we could have gone to. We could either have gotten smaller hard drives and/or downsized if we needed to. They knew our business model was going to change when the pandemic hit.

We have about 650 end users on this particular solution and 80% of them are teachers. The rest are administrative professionals.

Currently, we are planning to put a new server that we have in the mix online and up and running with the PowerEdge server that we have. Now, with Apex and more coming out, we're looking to possibly pivot.

Technical support is very good. We had to call Dell technical support when our BIOS got corrupted and they were on the spot. They escalated us to tier two within 20 minutes. It was really quick.

Positive

We did previously use a different solution, however, I cannot remember what our large area network's device was.

Dell came in with a very competitive offer with the first model of storage that we got, so that's what my predecessor went to, and we kept it around.

The initial setup was very straightforward. We knew exactly where we wanted to put it in our array and how we wanted to set it up, what the power requirements would be, where it would fit on my battery backup system, and the plan for system recovery in case it had to be gracefully shut down. It was super easy.

When deploying PowerEdge, we didn't get a chance to use the automated server and OS deployment features.

The deployment was scheduled for six hours and it took three. 

We actually had to migrate users off of an older version that we had onto the new box that we had. The implementation strategy was all about really getting our users off the box and making sure nobody was trying to access it. After that, it was just migrating users over, setting up the new box, putting it online, and running tests.

For maintenance, normally we use a server admin, myself, and maybe one other developer that helps us with the syslogs on it. There are probably three of us altogether.

We used an integrated reseller for the deployment. They were amazing.

We had an issue with a brownout or a power strike and our BIOS got a bit corrupted, however, it was nothing that couldn't be recovered on the fly.

We've seen an ROI. I don't have any details offhand. I know when we first purchased it, we got a pretty good deal on it and we didn't know if it would actually meet end-of-life due to the usage that we had on it. However, it outperformed our metrics.

I'd advise others to use the pro services that come along with it, that are available for purchase with it. It helped us immensely. If you were to extend the service contract and get the pro level, it costs a bit more.

We did evaluate other options. When it's over a certain dollar amount, we have to go out and get at least four bids.

I can't remember the exact version we have. We just purchased a new Dell SAN.

We do not use PowerEdge for artificial intelligence applications yet. We're looking into it. Right now, a lot of the video data capture that we do is with children, school-aged children, and children in a preschool environment. We were thinking the AI might be able to help us where the teacher might not be looking. If they had a camera in the room to capture the relevant stuff that was going on as far as what the lesson plan was about that day, it might be helpful.

I have not had a chance to use the solution's iDRAC telemetry for monitoring PowerEdge system data and providing analytics, however, we're really looking into that right now. We got the new SAN going in and we'd like to monitor a little better.

We do not use the solution's CloudIQ for predictive analytic capabilities yet.

It is a very stable product. It's something that we use reliably for backups. It's something we use reliably for our main server for a long time and we'd definitely buy another.

My biggest takeaway is it's not as easy going straight to the cloud when you were an on-premises provider. If you are an on-premises provider and you have all your services on-premises, going to the cloud takes a couple of steps. It's not just one big jump.

I'd rate the product nine out of ten. If I could get the same amount of storage that I got three years ago now, I'd rate it ten out of ten. I'd order it as quickly as I did when we ordered it the first time.

We specifically used the VMware and ESX host.

The system integration details are our favourite feature and the fact that we can maintain and control the systems remotely.

The iDRAC Telemetry for monitoring the PowerEdge system is useful. Some of our servers are not in our data centers so we are able to manage them remotely, in case of an outage or any other problem.

This solution is really reliable. The storage functionality is our favourite feature. I would rate this solution a ten out of ten when it comes to running the latest high-demand applications. It is easy to work with, maintain and deploy. 

Lastly, this solution has helped decrease production down time by 25%. The system management capabilities of PowerEdge have helped increase staff productivity by 25% and helped to reduce data processing time in our organization by 10%. 

The data analytics for this solution could be improved. 

I have been using this solution for 15 years. 

This is a stable solution. It offers reliability and we have not had any outages. It improves with every generation. 

This is a scalable solution. We have 200 employees making use of a full stack of applications supported by this solution. 

I would rate the support for this solution a seven out of ten. This is due to the fact that there is sometimes a shortage of parts. 

Neutral

The initial setup is straightforward. Deployment took two days. We implemented new power servers in a cluster one by one. 

This solution is reasonably priced and licenses are easy to acquire. 

The PowerEdge system management frameworks have enabled our business to progress towards full automation. This has freed up time to focus on different parts of the business, rather than constantly monitoring issues.

I would rate this solution a nine out of ten. 

We mainly use Dell PowerEdge Rack Servers for virtualization and for Windows-based file servers and domain controllers.

By implementing Dell PowerEdge Rack Servers, we mainly wanted to achieve good support from the manufacturer.

The department that maintains the data center has considerably fewer worries than before.

I cannot assess Dell PowerEdge Rack Servers in terms of energy consumption because we have them hosted in a data center, and the consumption does not depend on us. Similarly, I cannot assess Dell PowerEdge Rack Servers for handling the evolving needs of high-performance workloads because we do not have high-performance environments. Our environment is pretty basic.

In terms of the impact of Dell PowerEdge Rack Servers on our organization’s sustainability goals, I am not aware of the company's sustainability goals, but I believe that Dell has a sustainable development policy. At a booth at this convention, they show how they handle the entire issue of recycled packaging and equipment.

Dell PowerEdge Rack Servers have clearly reduced unplanned production downtime, but I cannot exactly say how much.

Dell PowerEdge Rack Servers have not affected the overall flexibility of our operations or business but virtualization did.

The reliability of its hardware and the support they provide are valuable.

At the moment, I do not have an area for improvement. We have a cloud-first strategy, and hardware is starting to become more and more secondary, so we are not betting on it.

My expectations for it are that it will work while we migrate to the cloud, and it will remain as reliable as it is now so that in the future, we continue using it for the uploads that we need to have locally.

I have been using Dell PowerEdge Rack Servers for more than ten years.

The stability of Dell PowerEdge Rack Servers is extraordinary.

It depends on what you buy, but in principle, if you work with rack servers, the scaling is horizontal, so you just have to keep adding to it.

We do not have any difficulty in scaling. In the end, virtualization systems allow you to scale very easily. Above all, the software is the one that provides scalability here.

Their support is very good.

Positive

We have used HPE ProLiant and Cisco UCS. We do not only work with Dell. We also work with other manufacturers. The main difference between the server solutions would be the price.

I am a part of the decision-making core team and the approval core team, so I am ultimately the one who opts for one technology or another, one manufacturer or another, as long as the purchasing department finds the price fair.

The installation was very simple in the end. The strategy was to virtualize. Once you are already involved in virtualization, things are very easy.

We have a hybrid cloud. We work mainly with ANALEC, but the entire management part of the cloud migration is carried out from the headquarters in Mexico. We only participate. We do not make any decisions for the cloud strategy. We, of course, need to have visibility over the strategy from Mexico, and we use that when making decisions about the software solutions that run on top of the hardware. In this case, we will bet on VMware instead of IPV.

These servers are located in our main data center. We have some PowerEdge servers left. We opted for FX chassis a few years ago too, and we have some PowerEdge servers left.

In this case, we counted on ANALEC TECHNOLOGY for help, who also has a booth here at the convention.

The return on investment is mainly in terms of availability. Downtime has significantly reduced, which often is a hidden cost or not taken into account. That is a great ROI.

The pricing policies of the manufacturers vary based on the company, but generally, they are quite correct. What happens is that the purchasing departments of companies like ours do a lot for the price, and sometimes, you find yourself forced to work with another manufacturer. We have two main vendors that we work with to have aligned prices, and Dell is one of them.

We did not evaluate other solutions.

I would rate Dell PowerEdge Rack Servers a nine out of ten.

Foreign Language:(Spanish)

Altamente confiable, buen soporte y reducción significativa del tiempo de inactividad

¿Durante cuánto tiempo utiliza los servidores en rack Dell PowerEdge?

He estado usando servidores en rack Dell PowerEdge durante más de diez años.

¿Cuál es su principal caso de uso de esta solución? (Incluya detalles sobre su entorno).

Utilizamos principalmente servidores en rack Dell PowerEdge para virtualización y para servidores de archivos y controladores de dominio basados en Windows.

Al implementar los servidores en rack Dell PowerEdge, principalmente queríamos lograr un buen soporte por parte del fabricante.

Comparta cómo los servidores en rack Dell PowerEdge han mejorado su infraestructura de TI? Si no fue así, explique por qué.

El departamento que mantiene el centro de datos tiene muchas menos preocupaciones que antes.

No puedo valorar los Servidores Dell PowerEdge Rack en términos de consumo energético porque los tenemos alojados en un centro de datos y el consumo no depende de nosotros. De manera similar, no puedo evaluar los servidores en rack Dell PowerEdge para manejar las necesidades cambiantes de las cargas de trabajo de alto rendimiento porque no tenemos entornos de alto rendimiento. Nuestro entorno es bastante básico.

En términos del impacto de los servidores en rack Dell PowerEdge en los objetivos de sostenibilidad de nuestra organización, no conozco los objetivos de sostenibilidad de la empresa, pero creo que Dell tiene una política de desarrollo sostenible. En un stand de esta convención muestran cómo manejan todo el tema de los embalajes y equipos reciclados.

Los servidores en rack Dell PowerEdge han reducido claramente el tiempo de inactividad de producción no planificado, pero no puedo decir exactamente cuánto.

Los servidores en rack Dell PowerEdge no han afectado la flexibilidad general de nuestras operaciones o negocios, pero la virtualización sí.

¿Qué características le han parecido más valiosas y por qué?

La confiabilidad de su hardware y el soporte que brindan son valiosos.

¿En qué áreas se podrían mejorar los servidores en rack Dell PowerEdge?

Por el momento no tenemos ningún área de mejora. Tenemos una estrategia que da prioridad a la nube y el hardware empieza a ser cada vez más secundario, por lo que no apostamos por ello.

Mis expectativas son que funcione mientras migramos a la nube y que siga siendo tan confiable como lo es ahora para que en el futuro sigamos usándolo para las cargas que necesitamos tener localmente.

¿Utilizó anteriormente una solución diferente? De ser así, ¿por qué la cambió?

Hemos utilizado HPE ProLiant y Cisco UCS. No solo trabajamos con Dell. También trabajamos con otros fabricantes. La principal diferencia entre las soluciones de servidor sería el precio.

Antes de elegir, ¿evaluaste otras opciones? ¿De ser asi, cuales?

No evaluamos otras soluciones.

¿Qué aconseja a otros sobre el costo de instalación, el precio y/o la licencia?

Las políticas de precios de los fabricantes varían según la empresa, pero en general son bastante correctas. Lo que pasa es que los departamentos de compras de empresas como la nuestra hacen mucho por el precio y en ocasiones, te ves obligado a trabajar con otro fabricante. Tenemos dos proveedores principales con los que trabajamos para tener precios alineados, y Dell es uno de ellos.

¿Cuáles son sus impresiones sobre la escalabilidad de esta solución?

Depende de lo que compres, pero en principio, si trabajas con servidores en rack, el escalado es horizontal, por lo que sólo tienes que seguir añadiendo.

No tenemos ninguna dificultad para escalar. Al final, los sistemas de virtualización te permiten escalar muy fácilmente. Sobre todo, el software es el que proporciona escalabilidad aquí.

¿Cuáles son sus impresiones sobre la estabilidad de esta solución?

La estabilidad de los servidores en rack Dell PowerEdge es extraordinaria.

¿Has visto el ROI (Retorno de la Inversión)? En caso afirmativo, ¿de qué manera (es decir, métricas/puntos de datos)?

El retorno de la inversión se produce principalmente en términos de disponibilidad. El tiempo de inactividad se ha reducido significativamente, lo que a menudo supone un coste oculto o que no se tiene en cuenta. Ese es un gran retorno de la inversión.

¿La configuración inicial fue sencilla o compleja y de qué manera?

Formo parte del equipo central de toma de decisiones y del equipo central de aprobación, por lo que en última instancia soy yo quien decide el uso de una tecnología u otra, un fabricante u otro, claro, siempre teniendo en mente que el departamento de compras encuentre justo el precio.

La instalación al final fue muy sencilla. La estrategia fue virtualizar. Una vez que ya estás involucrado en la virtualización, las cosas son muy fáciles.

Tenemos una nube híbrida. Trabajamos principalmente con ANALEC, pero toda la parte de gestión de la migración a la nube se realiza desde la oficina principal en México. Sólo participamos. No tomamos ninguna decisión para la estrategia en la nube. Claro que necesitamos tener visibilidad sobre la estrategia de México y la usamos al tomar decisiones sobre las soluciones de software que se ejecutan sobre el hardware. En este caso optamos por VMware en lugar de IPV.

Estos servidores están ubicados en nuestro centro de datos principal. Nos quedan algunos servidores PowerEdge. También optamos por el chasis FX hace unos años.

¿Lo implementó a través de un equipo de proveedores o uno interno? Si se trata de un equipo de proveedores, ¿cómo calificaría su nivel de experiencia?

En este caso contamos con la ayuda de ANALEC TECHNOLOGY, quien también tiene un stand aquí en la convención.

Cuéntanos tu experiencia con el servicio y soporte al cliente.

Su soporte es muy bueno.

¿Cómo calificaría esta solución en una escala del 1 al 10 en cuanto a servicio y soporte?

9

En una escala del 1 al 10 (1=peor, 10=mejor), ¿cómo calificaría los servidores en rack Dell PowerEdge? Por favor explique por qué.

Calificaría los servidores en rack Dell PowerEdge con un nueve de diez.