We use Dell PowerEdge Rack Servers mainly for virtualization and as hypervisors.
Global Infrastructure Architect at a manufacturing company with 501-1,000 employees
Makes it easier to maintain the environment with standardization
Pros and Cons
- "The most valuable feature is standardization because we have a small group of IT resources that need to do the operational tasks."
- "The way we can manage the environment through the solution's GUI could be improved."
What is our primary use case?
How has it helped my organization?
We are currently converting from VMware to Hyper-V and trying to use Dell's Azure Stack HCI solution to converge the storage instead of using separate storage devices. We have one environment for network storage and computing, which gives us more flexibility and standardization in the solutions.
Dell PowerEdge Rack Servers are reliable with no serious issues. Now, standardization makes things easier in exchanging components and knowledge.
What is most valuable?
We have a lot of branches. The most valuable feature is standardization because we have a small group of IT resources that need to do the operational tasks. As long as we have standardization everywhere, it's easier to maintain the environment.
What needs improvement?
The way we can manage the environment through the solution's GUI could be improved. You need different management tools at the moment for doing different things, and it would be helpful if there were one global tool you could use to monitor and manage updates.
Buyer's Guide
Dell PowerEdge Rack Servers
May 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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For how long have I used the solution?
I have been using Dell PowerEdge Rack Servers for a couple of months.
What do I think about the stability of the solution?
We never faced any stability issues with the solution.
What do I think about the scalability of the solution?
Dell PowerEdge Rack Servers is a scalable solution.
Which solution did I use previously and why did I switch?
We previously used HPE Compaq and IBM. We were taken over by another company that was already using Dell, and IBM was quitting with those devices because Lenovo took it over. That's why we switched to the new standard Dell PowerEdge Rack Servers.
How was the initial setup?
The solution's deployment is pretty good, and we used ProDeploy from Dell. We gained a lot of information during the deployment, and it's also been a learning curve for us. It's very helpful that knowledgeable people are doing the ProDeploy so you can also learn about the implementation.
What about the implementation team?
We deployed Dell PowerEdge Rack Servers in two weeks.
What's my experience with pricing, setup cost, and licensing?
The solution’s pricing is competitive with other products.
What other advice do I have?
The solution's security by itself is pretty good. The hardening of the server itself is good enough at the moment. We have automation for updates and upgrades that ensure things are tested before they are published instead of running into issues while you do the upgrades.
Our old computers use power supplies of 800 Watts. The new ones were offered twice, 24,00 Watts, which was quite the difference. I'm not saying they are using it, but the fact that they were delivered with 24,00 Watts was shocking because then you think you require more capacity in the data centers, and that isn't the case. Dell PowerEdge Rack Servers should improve their power consumption.
We don't currently have very high computing power, so it's standard business applications. When I implement it with Azure Stack HCI, we can hopefully improve the IOPS, using the cluster storage instead of a SAN or a NAS solution.
We discussed technology within Dell during the design phase, which was pretty good. They help us a lot with the sizing of the systems.
Overall, I rate Dell PowerEdge Rack Servers an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.

Sr IT Specialist at a manufacturing company with 5,001-10,000 employees
The servers offer excellent stability, reliability, and performance
Pros and Cons
- "Dell PowerEdge Rack Servers have been stable and reliable over the last decade."
- "There is room for improvement in certain aspects of the deployment process as it is a bit complex."
What is our primary use case?
We use Dell PowerEdge servers for various purposes, including running databases on Windows platforms, blades, and chassis for high-performance computing. Our VMware environment relies on PowerEdge servers, particularly in the HPC setup, which involves complex networking and interconnects.
While the infrastructure can be intricate, the consistent performance of Dell servers makes maintenance easier. Coming from a Unix environment, I find the reliability of these servers comparable, if not better, and they require less time for repairs.
What is most valuable?
Dell PowerEdge Rack Servers have been stable and reliable over the last decade.
What needs improvement?
There is room for improvement in certain aspects of the deployment process as it is a bit complex.
For how long have I used the solution?
I have been working with Dell PowerEdge Rack Servers for ten years.
What do I think about the stability of the solution?
Evaluating the stability of Dell PowerEdge servers, we focus on security patching and follow-ups on vulnerabilities. While our team emphasizes security core aspects, our primary concern is a balance between green IT and cost efficiency. Power and heat consumption are challenges across all brands, mainly influenced by Intel chips.
The server's reliability in storage is dependent on how storage is divided over multiple storage arrays. Although downtime is required for server replacement, the overall architecture provides a good overview and easy management of multiple servers.
The stability of Dell PowerEdge servers is excellent, with minimal hardware defects in the last three years. The impact of server maintenance is reduced due to virtualization, allowing easy movement of VMs within the cluster. I would rate the stability as a nine out of ten.
Which solution did I use previously and why did I switch?
Comparing Dell to Lenovo in our hybrid brand solution for HPC, Lenovo is sometimes a bit more expensive but can be easier to install with less driver complexity.
Dell, on the other hand, can be cheaper. Dell's recent shift has resulted in a larger data center footprint, but the cost-driven nature of IT decisions often favors the most economical solution. While our return on investment with Dell is generally good, IT views these solutions as costs rather than revenue generators. Overall, the reliability is strong, but our focus remains on minimizing costs.
How was the initial setup?
Deploying Dell servers feels like rocket science, but as a seasoned professional, it is generally straightforward and intuitive for me. I rarely use manuals and rely on my experience. Occasionally, finding the right person with multi-disciplinary knowledge can be a challenge, leading to minor delays. Overall, the experience is good, but there is room for improvement in certain aspects.
What other advice do I have?
Overall, I would rate Dell PowerEdge Rack Servers as an eight out of ten.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Buyer's Guide
Dell PowerEdge Rack Servers
May 2025

Learn what your peers think about Dell PowerEdge Rack Servers. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Systems Administrator at a manufacturing company with 51-200 employees
Has helpful monitoring and has a lot of flexibility for scaling
Pros and Cons
- "The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me."
- "The servers get slower at the end of their life cycle. The technology needs to evolve."
How has it helped my organization?
We used PowerEdge as our main servers for all things virtual and as our file servers as well. We had a lot of VPN users as most of the company is remote. There wasn't as much lag time when dealing with file transfer, specifically in the office. Using the PowerEdge Servers and the Dell switch stack interchangeably skyrocketed the firm in the office.
What is most valuable?
The monitoring system is really helpful. I'm a one-man team, and I run systems and IT for a pretty big company. The ease of use of being able to flip through a browser tab was the most valuable feature for me.
As for handling the evolving needs of high-performance workloads, PowerEdge has a lot more flexibility for scaling. It has everything that you would want for a business that's growing.
In terms of PowerEdge's approach to security with its firmware and drift detection, there have been no issues with any updates or security breaches.
The company had to move to a new building, and one of the main concerns was energy consumption. As far as I know, there were a lot of eco settings present to make sure that the PowerEdge Rack Servers used the proper amount of energy.
I've had zero downtime in the three and a half years I've been in the company. Prior to my time, I do know that the uptimes of the systems were very long. From all the records and logs of the previous IT administrator, I can see that there were no issues with the servers.
What needs improvement?
The servers get slower at the end of their life cycle. The technology needs to evolve.
Also, when you have separate servers and have to add connections between them, they slow down.
For how long have I used the solution?
I used this solution for about a year and a half since I joined the company. The company was using it at least since 2015.
What do I think about the stability of the solution?
There hasn't been a whole lot of downtime and zero issues with stability.
What do I think about the scalability of the solution?
There's expandability, and you can scale with PowerEdge Rack Servers.
About 80% to 85% of our workforce is remote, and they all use laptops. About half of that comes back to the server through a VPN. There are only about 60 people in the office using the solution on-premises.
How are customer service and support?
I've had no issues with technical support, and they've been very quick and responsive. I've had to call them, maybe three times in the last three years. I would give them a ten out of ten.
How would you rate customer service and support?
Positive
How was the initial setup?
PowerEdge Rack Servers are pretty standard servers. You put them on the rack, you plug them in, and you set up the settings.
What's my experience with pricing, setup cost, and licensing?
We weren't paying very much, but it was at the end of the lifecycle. We're now using the VxRail hyper-converged infrastructure, and the pricing was very similar for the same amount of power but with easier automation.
What other advice do I have?
Make sure that it fits your company now and your company in the future because if you don't build for scalability, you will get caught by a foot and have to buy more stuff.
I would recommend PowerEdge Rack servers to smaller organizations and not to larger ones like ours.
On a scale from one to ten, I would rate PowerEdge Rack servers at nine.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Director at a manufacturing company with 201-500 employees
Is stable and includes security features such as firmware, drift protection, and systems management
Pros and Cons
- "PowerEdge is one of the top solutions when it comes to the security features that it provides including firmware, drift protection, and systems management."
- "One of the things that I've noticed is that over time, the system degrades, meaning that little things don't work. For example, the hard drive would need to be replaced or iDRAC would not be functioning properly. We may have to flash the firmware. It is not like some other hardware where it just runs without issues for four or five years. With Dell, generally, there are little hiccups here and there."
What is our primary use case?
We use this solution for our on-premises infrastructure to mainly provide office support and data storage.
How has it helped my organization?
We use it for data storage and it allows for easy access to the data on-premises. It has helped increase staff productivity.
What is most valuable?
PowerEdge is one of the top solutions when it comes to the security features that it provides including firmware, drift protection, and systems management.
It's a pretty nice system. You can log in to iDRAC, you can look at the logs, the temperature, etc. Essentially, all of the metrics of the server are there, so you can get a complete view and immediately know what's going on.
What needs improvement?
One of the things that I've noticed is that over time, the system degrades, meaning that little things don't work. For example, the hard drive would need to be replaced or iDRAC would not be functioning properly. We may have to flash the firmware. It is not like some other hardware where it just runs without issues for four or five years. With Dell, generally, there are little hiccups here and there.
For how long have I used the solution?
I've used PowerEdge Rack Servers on and off for about 20 years.
What do I think about the stability of the solution?
It's very stable. I would give it a ten out of ten. The system is pretty redundant, so we never really have any downtime.
What do I think about the scalability of the solution?
We have about 250 users. It's used 90% in the company, in terms of our infrastructure. We do not plan to increase usage because we're moving more things to the cloud. We're trying to reduce our server footprint on-premises.
How are customer service and support?
Dell's technical support is pretty good. I'd give them a ten out of ten.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We've always switched between Dell and HP, depending on the current state and the cost. The reason for switching is primarily the cost involved.
How was the initial setup?
The initial setup is not intuitive. The first one took a while, but after that, we were done within an hour.
When deploying the PowerEdge solution, we were able to use the automated server and OS deployment features, but I had to talk to Dell support. They had to walk me through it. However, once you do it once, it becomes very easy.
What about the implementation team?
We implemented it ourselves with help from Dell's technical support.
For deployment and maintenance, we need one person.
What's my experience with pricing, setup cost, and licensing?
When you compare public cloud solutions to PowerEdge in terms of cost, initially the cost of Dell servers or Dell technology was really high. However, right now it's on par and maybe even cheaper when we use Dell hardware. If we don't swap it out in three years and stretch it to four or five years, then we can get even more of an ROI versus cloud cost.
Which other solutions did I evaluate?
We've always chosen HP or Dell depending on the year, the product, and any promotions offered by the respective companies. We generally use Dell laptops, so by default we often go with Dell servers as part of the ecosystem.
What other advice do I have?
I highly recommend Dell PowerEdge Rack Servers; they are solid. If you do your due diligence and do your homework or your janitorial work, they'll never break.
I would give this solution a ten on a scale from one to ten.
Disclosure: My company has a business relationship with this vendor other than being a customer:
IT Onsite Support Specialist at a consumer goods company with 1,001-5,000 employees
Energy management enhances security while supporting sustainability
Pros and Cons
- "Its approach to user security measures is valuable. We haven't experienced any major issues, and the solution has been working really well."
- "Dell's customer support is very good, especially since we have premium support for next-day hardware service."
What is our primary use case?
Our primary use case includes running workloads such as on-premises Active Directory, with a managed hybrid approach on Microsoft Azure and on-premises.
How has it helped my organization?
The solution has helped by ensuring no major security incidents or vulnerabilities, and has supported our sustainability goals through energy consumption management. It has also provided reliable uptime with planned downtimes for updates.
What is most valuable?
Its approach to user security measures is valuable. We haven't experienced any major issues, and the solution has been working really well.
For how long have I used the solution?
I've been in this company for the last three years, and the solution has been used since before my arrival.
What do I think about the stability of the solution?
We do not have many issues with downtime; there are windows for planned updates or upgrades.
How are customer service and support?
Dell's customer support is very good, especially since we have premium support for next-day hardware service.
How would you rate customer service and support?
Positive
What was our ROI?
The return on investment is notable as we've been using the same servers without incurring ongoing operational expenses often associated with the cloud.
What's my experience with pricing, setup cost, and licensing?
The cost of ownership is differentiated by the absence of operational expenses typical with cloud services.
Which deployment model are you using for this solution?
Hybrid Cloud
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Last updated: Nov 7, 2024
Flag as inappropriateSystem Engineer at a computer software company with 201-500 employees
Easy to manage and configure with good on-site resilience
Pros and Cons
- "It's helped us reduce unplanned downtime."
- "We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more."
What is our primary use case?
We are using the solution for our virtualization environments. We are using a VMware environment and some hypervisor environments, and we are using this for that purpose.
How has it helped my organization?
With virtualization, you have a lot of freedom to manage the environment. We have a lot of requests coming in, a lot of machines to build, as well as some dev servers, test servers, et cetera. There is also the protection of all the systems. Compared to the cloud, if you have your own bare metal in your own office, that's cheap. That's one of the real advantages.
What is most valuable?
We can manage and configure all the storage systems ourselves. We have a lot more liberty there. When we add more things like storage servers, we can manage the backup. We are on the safer side since we have our own infrastructure and we have a good backup mechanism. It's more easy and more convenient for a system admin to manage these environments.
Poweredge has helped our organization. The model we're using is great. We had issues with an older model, however, this new one has been good. We have some production environments in our system. We shifted those to the new systems, and so far, I'm happy with the performance.
The power is cyber resilience is good. So far, with the security upgrades, it's quite good.
We have three or four servers and so far, it's going very well.
It's helped us reduce unplanned downtime. We have PowerEdge in collaboration with VMware. That's going well so far. We can utilize various features, like, B Motion, et cetera, to manage zero downtime.
What needs improvement?
I'd need to research the product more. Maybe it needs a little bit more support. We have storage and would like to manage more backups without adding extra storage devices. Maybe it's already there. I need to look at it more. Some hypervisors don't seem to have any extra storage. However, it may already be there, and I haven't found it yet.
For how long have I used the solution?
I've used the solution for almost two years.
What do I think about the stability of the solution?
It's great. It's stable so far. I have not experienced any issues with stability, so I would definitely say it's good.
What do I think about the scalability of the solution?
From a scalability point of view, we are using the servers in cluster mode. It's great so far. We can migrate workloads and do whatever we want to do, including updates, with zero downtime.
How are customer service and support?
Dell support is great, with us, at least. We have direct contact with Dell, so whenever we have a question, they are always there.
Everyone is great. They really care about their customers. They have offices in Pakistan, the Netherlands, and Germany. They really try to understand the Pakistani market.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not previously use a different server. I've always used Dell.
What was our ROI?
We've reduced downtime. The cost is also a big factor. When you have good servers in-house with power backups, you are able to save quite a lot of money compared to the cloud.
What's my experience with pricing, setup cost, and licensing?
We have a customer relationship with Dell. We have a good account manager that can help in terms of pricing.
Which other solutions did I evaluate?
Three or four months ago, we ordered a new Dell PowerEdge. I do not recall evaluating other options.
What other advice do I have?
We have more control and are saving money as compared to the cloud, which helps with long-term planning. The last Dell PowerEdge is in our local office. I've given our team the servers to do with them as they want.
I'd rate the solution nine out of ten.
I can't wait to learn more about their technology.
Foreign Language:(German)
Leicht zu verwalten und konfigurieren, mit einer guten Vor-Ort-Widerstandsfähigkeit.
Was ist unser Hauptanwendungsfall?
Wir verwenden die Lösung für unsere Virtualisierungsumgebungen. Wir verwenden eine VMware-Umgebung und einige Hypervisor-Umgebungen, und zu diesem Zweck setzen wir diese Lösung ein.
Inwiefern wurde meine Organisation dadurch unterstützt?
Mit der Virtualisierung hat man sehr viel Freiheit bei der Verwaltung der Umgebung. Es kommen viele Anfragen herein, viele Maschinen müssen gebaut werden, sowie einige Entwicklungsserver, Testserver und so weiter. Auch der Schutz aller Systeme ist wichtig. Im Vergleich zur Cloud ist ein eigenes Bare-Metal-System im eigenen Büro günstiger. Das ist wirklich ein großer Vorteil.
Was ist am wertvollsten?
Wir können alle Speichersysteme selbst verwalten und konfigurieren. Dadurch haben wir viel mehr Freiheiten. Wenn wir weitere Dinge wie Speicherserver hinzufügen, können wir die Datensicherung verwalten. Wir sind auf der sicheren Seite, da wir unsere eigene Infrastruktur haben und über einen guten Sicherungsmechanismus verfügen. Es ist einfacher und bequemer für einen Systemadministrator, diese Umgebungen zu verwalten.
Poweredge ist für unsere Organisation sehr hilfreich. Das Modell, das wir verwenden, ist großartig. Wir hatten Probleme mit einem älteren Modell, aber dieses neue Modell ist gut. Wir haben einige Produktionsumgebungen in unserem System. Diese haben wir auf die neuen Systeme umgestellt, und bisher bin ich mit der Leistung zufrieden.
Die Widerstandsfähigkeit gegenüber Cyberangriffen ist gut. Soweit, mit den Sicherheits-Upgrades, ist es ziemlich gut.
Wir haben drei oder vier Server, und bis jetzt läuft es sehr gut.
Es hat uns geholfen, ungeplante Ausfallzeiten zu reduzieren. Wir verwenden PowerEdge in Zusammenarbeit mit VMware. Das klappt bisher sehr gut. Wir können verschiedene Funktionen wie zum Beispiel B Motion usw. nutzen, um Ausfallzeiten zu vermeiden.
Was muss verbessert werden?
Ich müsste das Produkt genauer erforschen. Vielleicht braucht es ein bisschen mehr Support. Wir haben einen Speicherplatz und würden gerne mehr Backups ohne zusätzliche Speichergeräte verwalten. Vielleicht gibt es das schon. Ich muss mehr darüber nachforschen. Einige Hypervisoren scheinen keinen zusätzlichen Speicherplatz zu haben. Vielleicht gibt es sie aber auch schon, und ich habe sie nur noch nicht gefunden.
Wie lange verwende ich die Lösung schon?
Ich verwende die Lösung seit fast zwei Jahren.
Was halte ich von der Stabilität der Lösung?
Es ist großartig. Bis jetzt läuft es stabil. Ich habe keine Probleme mit der Stabilität, so würde ich definitiv sagen, es ist gut.
Was halte ich von der Skalierbarkeit der Lösung?
Aus Sicht der Skalierbarkeit verwenden wir die Server im Clustermodus. Bis jetzt läuft das sehr gut. Wir können unsere Workloads migrieren und alles tun, was wir tun wollen, einschließlich Updates, und das ohne Ausfallzeiten.
Wie funktioniert der Kundendienst und der Support?
Der Support von Dell ist großartig, zumindest bei uns. Wir haben direkten Kontakt mit Dell, und wenn wir eine Frage haben, sind sie immer da.
Alle sind großartig. Sie kümmern sich wirklich um ihre Kunden. Sie haben Büros in Pakistan, den Niederlanden und Deutschland. Sie versuchen wirklich, den pakistanischen Markt zu verstehen.
Wie bewerten Sie den Kundendienst und den Support?
Positiv
Welche Lösung habe ich zuvor verwendet und warum habe ich gewechselt?
Wir haben vorher keinen anderen Server verwendet. Ich habe immer Dell verwendet.
Wie hoch war der ROI?
Wir haben die Ausfallzeiten reduziert. Die Kosten spielen ebenfalls eine große Rolle. Wenn Sie gute Server vor Ort mit Stromunterstützung haben, können Sie im Vergleich zur Cloud erheblich Geld sparen.
Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?
Wir haben eine Kundenbeziehung zu Dell. Wir haben einen guten Kundenbetreuer, der uns bei der Preisgestaltung helfen kann.
Welche anderen Lösungen habe ich geprüft?
Vor drei oder vier Monaten haben wir einen neuen Dell PowerEdge bestellt. Ich kann mich nicht daran erinnern, andere Lösungen geprüft zu haben.
Was kann ich sonst noch raten?
Wir haben mehr Kontrolle und sparen im Vergleich zur Cloud Geld, was uns bei der langfristigen Planung hilft. Der letzte Dell PowerEdge steht in unserem lokalen Büro. Ich habe unserem Team die Server zur Verfügung gestellt, so dass sie damit machen können, was sie wollen.
Ich würde die Lösung mit neun von zehn Punkten bewerten.
Ich kann es kaum erwarten, mehr über ihre Technologie zu erfahren.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
IT Manager at a tech services company with 51-200 employees
Resilience has helped to reduce unplanned production downtime
Pros and Cons
- "The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine."
- "Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement. Also, they could try to reduce heat generation."
What is our primary use case?
We use them for general Windows deployments for domain controllers, file print servers, and database servers.
How has it helped my organization?
PowerEdge Rack Servers have helped to reduce unplanned production downtime. They have been resilient.
What is most valuable?
The iDRAC for remote access is the most useful feature because it's built into the machine. I can reboot them without having to be there physically. We do a lot of what we do remotely, and it handles that fine.
Also, the signed firmware, drift detection, and BIOS recovery are useful features in the current security climate. Physically, they're reasonably secure, with locking mechanisms on the physical hardware, and the update processes for firmware fall within the parameters we require for our security.
The OpenManage console for lifecycle management provides an intuitive user experience. The interface is easy to understand. In terms of our IT staff's productivity, it makes things quicker. It's a lot quicker to access OpenManage remotely than actually having to go and look at the server. It depends on where the server is and where most of our staff are. It could save five minutes or it could save two hours. It has also decreased the time it takes to deploy new data centers.
What needs improvement?
Perhaps they could make it more power efficient. They're pretty good, but there's always room for improvement.
Also, they could try to reduce heat generation.
For how long have I used the solution?
I've been using Dell PowerEdge Servers for about 20 years.
What do I think about the stability of the solution?
They're pretty reliable, so we don't have to replace them that often; we just have to maintain them.
What do I think about the scalability of the solution?
We've not had to scale them up from what we've deployed, generally.
But when it comes to handling the evolving needs of high-performance workloads, they seem to be keeping up to date and providing the latest hardware to keep up with the requirements.
How are customer service and support?
Dell's technical support is generally pretty good.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
We used HPE previously. We switched to Dell PowerEdge because they were more cost-effective.
What was our ROI?
The servers that we've deployed have all been in place for long enough to give us a full return on their value.
What's my experience with pricing, setup cost, and licensing?
The pricing is usually in line with what we expect from Microsoft.
What other advice do I have?
To protect our systems from malware and other firmware attacks we use third-party tools.
Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor. The reviewer's company has a business relationship with this vendor other than being a customer: Reseller
Senior Manager IT - APAC at Genesys
Easy to upgrade with great security and lots of features
Pros and Cons
- "Technical support is very good."
- "The solution should give us an option to add on the new hardware features."
What is our primary use case?
We mostly use Power Servers for our R&D lab where we deploy the labs for developers and other testers to do their high-end testing and more.
How has it helped my organization?
The burden on the IT team has been reduced thanks to this solution, the monitoring, and other features. The deployment and giving access to the end-users have been easy. Overall, the amount of work that the IT team has to invest in came down drastically.
What is most valuable?
There are a lot of features. To be specific, the amount of virtual memory that we can use and the scalability are something that I like much. If you ask me what is the best feature, I would say the scalability. I don't have to invest in the new servers when I can scale this one. That is something which helped us a lot.
PowerEdge is great for handling the evolving needs of high-performance workloads. I'd rate it an eight out of ten.
I would rate PowerEdge’s approach to security with its signed Firmware, drift detection, and BIOS at a ten out of ten. Everything is easy to upgrade. It's easy to maintain and easy to work with.
In terms of energy consumption, it's consuming less than the previous servers.
We use PowerEdge for artificial intelligence applications. Our developers and QA use it and our developers develop the AI feature products.
Using artificial intelligence does solve problems for us in terms of using the servers for our developers.
The PowerEdge Eye Track telemetry for monitoring system data and providing analytics helps us get the job done and makes it easier in terms of monitoring.
PowerEdge has accelerated us in order to help support our demanding workloads.
What needs improvement?
The solution should give us an option to add on new hardware features. For example, the new hardware, specifically the SoCs that come in, and the NB RAMs that are coming, should have that feature as well. The existing ones are okay, however, the older version that we currently use, which is two years old, doesn't have that feature.
For how long have I used the solution?
I've been in the company for the last six years, and we were using the product even before that.
What do I think about the stability of the solution?
The solution is very stable and serves its purpose.
How are customer service and support?
Technical support is very good. We had issues with the hardware replacement that was to be done on PowerEdge. They made sure that they stood by their four spare replacements.
How would you rate customer service and support?
Positive
How was the initial setup?
I was involved in the initial setup of this solution. It was easy.
I was using the Power Servers for the last 14 years and it was transferred from the day I started working on the servers. It was always easy to set up for me and easy to train my employees. However, I don't do that anymore, my staff does it for me. However, it remains easy to set up.
What's my experience with pricing, setup cost, and licensing?
I can't comment much on the licensing as it is not directly from Dell. It's our partner's pricing that we have to depend on. Pricing is competitive compared to others in the market.
What other advice do I have?
I'm not sure which model we use, it's been three years.
We do not use the cloud and new predictive analytics.
I'd advise other potential users to go for it and evaluate it with the other vendors. However, in my experience, PowerEdge stands out.
I'd rate the solution ten out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.

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Updated: May 2025
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