Dell PowerEdge Rack Servers Reviews

I chose Dell PowerEdge servers to tackle key issues in our setup. It adds extra security, aligning with our data protection goals. Gold Service support ensures reliable assistance, minimizing downtime. The smooth integration between services makes switching to Dell a confident move for our server needs. PowerEdge Rack Servers boosted our organization's flexibility without any issues. They just worked perfectly, with no negative impact. It has also boosted our IT staff's productivity. I now have more time for other tasks, and while it's hard to quantify, it saves me a few hours each week.

The product is well-rounded and has been effective in meeting our needs. The customer feedback has been positive as well.

For the next release, I would like for PowerEdge Rack Servers to be a bit more compact.

I have been working with Dell PowerEdge Rack Servers for 12 years.

The overall stability is excellent. There is almost no downtime, and the system runs smoothly. PowerEdge servers have significantly minimized production downtime for me. They run smoothly without causing any hassles, allowing me to focus on administration. Updates are infrequent, and the system operates seamlessly in the background, requiring minimal attention.

I would rate the support as a ten out of ten.

Positive

Quick customer support, especially with gold support, has been key for maximizing return on investment. In a hard disk issue, they fixed it within three hours.

In terms of pricing and licensing, it is a trade-off. If you find it expensive, you can limit access, but if the budget allows, you can expand.

Overall, I would rate Dell PowerEdge Rack Servers as a ten out of ten.

Foreign Language: (German)

Bietet reibungslose Integration, hohe Stabilität und effizienten Kundensupport

Wie hat es meiner Organisation geholfen?

Ich habe mich für Dell PowerEdge-Server entschieden, um die wichtigsten Punkte in unserer Organisation zu lösen. Sie bieten zusätzliche Sicherheit und entsprechen unseren Datenschutzanforderungen. Der Gold Service-Support gewährleistet zuverlässige Unterstützung und minimiert Ausfallzeiten. Die nahtlose Integration zwischen den Services macht den Wechsel zu Dell zu einem sicheren Schritt für unsere Serveranforderungen. Die PowerEdge Rack Server haben die Flexibilität unserer Organisation ohne Probleme erhöht. Sie haben einfach perfekt funktioniert, ohne sich negativ auszuwirken. Außerdem hat sich die Produktivität unseres IT-Personals erhöht. Ich habe jetzt mehr Zeit für andere Aufgaben, und obwohl es schwer abzuschätzen ist, habe ich dadurch ein paar Stunden in der Woche gespart.

Was ist am wertvollsten?

Das Produkt ist gut ausgestattet und hat unsere Anforderungen erfüllt. Das Kundenfeedback war ebenfalls positiv.

Was muss verbessert werden?

Für die nächste Version würde ich mir wünschen, dass die PowerEdge Rack Server etwas weniger Platz benötigen.

Wie lange habe ich die Lösung verwendet?

Ich arbeite schon seit 12 Jahren mit Dell PowerEdge Rack Servern.

Was halte ich von der Stabilität der Lösung?

Die allgemeine Stabilität ist ausgezeichnet. Es gibt fast keine Ausfallzeiten, und das System läuft reibungslos. Die PowerEdge-Server haben die Ausfallzeiten in der Produktion für mich deutlich minimiert. Sie laufen reibungslos, ohne Probleme zu verursachen, so dass ich mich auf die Verwaltung konzentrieren kann. Es werden nur selten Updates durchgeführt, und das System arbeitet nahtlos im Hintergrund und erfordert nur minimale Überwachung.

Wie sind Kundendienst und Support?

Ich würde den Support mit zehn von zehn bewerten.

Wie würden Sie den Kundenservice und -support bewerten?

Positiv

Wie hoch war unser ROI?

Der schnelle Kundensupport, insbesondere der Gold-Support, war der Schlüssel zur Erhöhung der Investitionsrentabilität. Ein Problem mit einer Festplatte wurde innerhalb von drei Stunden behoben.

Welche Erfahrungen habe ich mit den Preisen, den Einrichtungskosten und der Lizenzierung gemacht?

Was die Preise und die Lizenzierung angeht, handelt es sich um einen Kompromiss. Wenn Sie es teuer finden, können Sie den Zugang einschränken, aber falls Ihr Budget es ermöglicht, können Sie es erweitern.

Welche anderen Ratschläge habe ich?

Insgesamt würde ich die Dell PowerEdge Rack Server mit zehn von zehn Punkten bewerten.

My clients use PowerEdge servers for Hyper-V by Microsoft and VMware machines. They're running ERP and CRM applications and agents for backup systems licensing models. The models we use include 730, 630, 620, 220, and 740.

The configuration and BIOS management are flexible. It's easy to install 10 GB network cards on the rack. They have a good selection that simplifies the network connections.

It takes a long time to deliver the hardware. The riser cards can be better. The riser cards are where the PCI cards connect. They need to have more than two riser cards in the server because it can be difficult to connect sometimes. 

I have been using PowerEdge Rack Servers for about 10 years.

PowerEdge servers are stable in general, but sometimes clients report having problems with the RAM. 

The scalability is good.

I rate Dell support seven out of 10.

Neutral

PowerEdge servers are easy to set up. You need about two or three people, including a specialist and an engineer, to maintain the solution. You usually need an engineer plus a specialist in Hyper-V or VMware.

I think the price of these servers is good.

I rate Dell PowerEdge Rack Servers nine out of 10. I recommend the product.

We're having increased performance. That's one of the big reasons we went with these PowerEdge servers.

The iDRAC that comes with the systems is great. It allows us to scale out a lot faster than before.

PowerEdge servers are good for handling and evolving high-performance workloads. We get everything that we need.

The biggest needs within our company are performance, stability, and support. If and when something goes wrong hardware-wise, a quick resolution is always a wonderful thing to have.

We do not use Dell's memory in our PowerEdge environment. We do use them separately.

PowerEdge Rack Servers have helped to reduce unplanned production downtime. The firmware updates that have been pushed out have reduced the amount of DIMM memory failures or false alarms. That's been really good. That's the main concern we have.

In terms of the iDRAC software, when selecting systems, especially multiple systems to upgrade, there's really no way to confirm specific systems that are selected. It'll just tell you a number and it's very vague. It says, "Hey, you're about to perform this action on X amount of systems." If it had more visibility, then that would provide more peace of mind for our team and everyone else who uses the iDRAC software as well.

We've been using these PowerEdge rack servers for about two years now.

The technical support is good.

Whenever we ask for clarification on an action plan, we get the required feedback so that we can make informed decisions on our end. We'd love it if they'd keep up with the process that they currently have.

Positive

We switched over to Dell as they were highly competitive in their pricing, and their specs were either identical or gave better performance than some of the other options we were looking at.

The pricing was extremely competitive, and it's one of the big reasons why we went with Dell.

We use the servers on multiple of our data centers located throughout the United States, and the performance and stability of these systems have been phenomenal.

We did not consider public cloud services before choosing PowerEdge DRAC services.

Performance-wise, hardware-wise, it is solid, however, it could use some improvements around iDRAC. Therefore, I would rate the solution eight out of ten.

For those considering the solution, I would advise starting by doing some research. The system is incredibly stable and performs similarly to other systems that we're reviewing.

We primarily use the solution for computing.

The solution has proven to be very stable over the years. It's quite reliable in terms of performance.

The product has always been very easy to use. 

The maintenance of the product is easy to do. It doesn't need too much.

The local service on offer from Dell is quite good. They are very helpful.

The initial setup is pretty straightforward.

The solution needs to offer better service feedback, their response rate is slow when we have questions. They need to be faster and get back to us much quicker to help us when we require assistance.

I've been using the solution for ten years or so. It's been a while.

The solution is quite stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. The performance has been very good.

We have 15 to 20 customers that use Dell.

We do plan to continue to use Dell and offer it to clients going forward.

The technical support isn't the best. They are slow to respond. It's a problem for us. We feel they could be a lot better at getting back to their customers when they have queries. We're not completely satisfied with the level of support provided.

It used to be better. We've really noticed a drop-off in service this year.

It is possible that Dell put their support service to a third-party company. I don't know. I assume this due to the fact that his year, we found that Dell's technical support team is not as professional as before. Perhaps they are trying to lower costs. If that's the case, they need to provide more training to the people who are handling support now.

As we work with other customers, sometimes they don't want to use Dell or already use something else.

We recommend Dell however, we also might choose or work with HPE, Lenovo, or even IBM.

The initial setup is very easy. It's not overly complex at all.

The deployment is also very quick and easy. It takes maybe 10 minutes to just install one rack mount server. Our engineers can actually take less than 10 minutes to install one server. We have eight engineers that handle deployment and maintenance.

We are implementors and therefore we can help clients with the installation process. We have engineers on hand to assist.

We're both users of the product, as well as integrators.

We've used many versions of the solution over the ten years we've used Dell. We may be on version 13 or 14 at this tie. I can't recall the exact version number.

We've been quite happy with the solution overall. From our point of view, Dell is the best choice for servers, even though we have worked with other brands and products. I'd rate the product at a nine out of ten.

We use VMware hypervisor on Dell PowerEdge Rack Servers. We use the PowerEdge storage with iSCSI.

We use these servers for the hypervisor, and we have many Windows servers on them. They work very well, and they have a very good performance.

The performance of Dell PowerEdge Rack Servers is very good. 

They are easy to configure. It is simple to work with Dell PowerEdge Rack Servers.

I have been working with Dell PowerEdge Rack Servers for two years.

They are very stable.

We use Dell support for notebooks, servers, and storage. Overall, I would rate their support an eight out of ten.

Positive

We only use Dell servers. We build the hypervisor servers for the company, and these are the only servers we use.

I would rate Dell PowerEdge Rack Servers a ten out of ten. They are very good. I am happy with them.

We use Dell PowerEdge Rack Servers powered by Intel as production servers. In recent years, we have also used them for backup.

• They give us peace of mind; we sleep well at night. 
• The Intel Xeon processors have helped to improve performance.
• We have also seen a very small reduction in unplanned downtime.
• In addition, they have improved backups and my options to do the things I need to do, without hassle.

The solution is reliable.

The time it takes the machine to boot up, when I turn it off and on, could be quicker.

I've been using Dell rack servers since about 1995.

Support is very good if we need it. If we have any problem with the equipment, the Dell team works with us to fix everything. My experience has been that they want to solve all the problems, even if doing so takes time. They are on it until it's fixed.

Positive

We have only used Dell. We are comfortable working with Dell, the price is fine, and the Dell people are very cooperative.

Deployment is simple. Within one hour the server is up and working.

The pricing is fair enough.

We use the servers for various use cases. A lot of our servers act as ESXi hosts that host our VMware infrastructure. We also have a lot of researchers that use them for their own computing, memory, and storage as well.

When it comes to running high-demand applications, we trust our Dell servers exclusively. Its overall stability and ease of use have helped to improve the way our organization functions.

I believe that our overall data processing time has been reduced, although it's hard for us to quantify that.

The most valuable feature is reliability. We rarely have any issues and because of this, Dell is our go-to for servers.

We make use of the encrypt-at-rest security feature, which allows us to keep our servers locked down in our data centers as best we can.

We used the CloudIQ feature for monitoring and it's pretty good overall. We have a challenge in our area because our IT is very broad and there is a lot of overlap. Other people's work is visible and we have a big environment, so there is a team of people that keep an eye on things.

I'd like to take the complexities out of all the different tools that surround it, like OpenManage. There's some different licensing and it gets a little wonky at times. Other than that, the product itself works fine. Rather, it's some of the management issues.

We have been using Dell PowerEdge Rack Servers for approximately 15 years.

This is a pretty reliable product.

Dell's support is fantastic. We've never really had any problems with them.

I would rate them an eight out of ten.

Positive

We did not use another similar solution prior to this one.

We are looking for some of the newer models to replace some of our older equipment. We may not have to have as many as before, because it's more efficient.

Once we get a server, we can have it up in a day. One person can do it unless it's a heavy server. In that case, we need two people to lift it. Almost anybody on our staff can deploy this server if it's needed.

We handle the deployment in-house.

There are no costs in addition to the standard licensing fees.

When you compare this product to using a public cloud, you definitely have to pay attention to what you're doing in a public cloud. This is because you're generally using a shared server with other people and there can be problems because of this.

We are currently working towards full automation when it comes to managing PowerEdge. It looks pretty good at this stage. It most definitely assists with the overall operations.

My advice for anybody who is considering this product is that Dell is a reliable partner. The product works well and you can't really go wrong with it. As the product changes over time, it's pretty seamless and you don't have to learn a lot of new things. After four years, it may only be slightly different.

I would rate this solution a ten out of ten.

Our primary use case of this solution is for the virtual machines for our PBX which is installed on it. We are customers of Dell EMC and I'm the telecommunication department head. 

I've never had any down time with this solution and it's very user friendly.

I'd like to see improvement with the analytics reports, they could be more useful than they currently are. 

I've been using this solution for three years. 

We haven't needed to contact technical support but we use PBX support for our servers. We're waiting to receive another four servers that we'd like to deploy. 

The initial setup was straightforward, we had consultants do this for us with a 3-person technical team and it took one day. We currently have over 100 users. 

When we were looking for a solution we also evaluated HPE ProLiant.  

I rate this solution an eight out of 10.