Try our new research platform with insights from 80,000+ expert users
General Manager at Move IT Smart
Real User
Good performance, stable, and well-priced
Pros and Cons
  • "The most valuable features are stability and response time."
  • "I would like to see improvements made to the user interface."

What is our primary use case?

We are a solution provider and Dell EMC PowerVault is one of the products that we implement for our customers. The primary use is high available solutions, such as Hyper-V clusters or VMware clusters.

What is most valuable?

The most valuable features are stability and response time. Every time I need to use this product, I get a timely response.

What needs improvement?

I would like to see improvements made to the user interface.

For how long have I used the solution?

We have been using Dell EMC PowerVault for approximately ten years.

Buyer's Guide
Dell PowerVault
May 2025
Learn what your peers think about Dell PowerVault. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.

What do I think about the stability of the solution?

I like Dell as a brand because the products are stable.

How are customer service and support?

I don't usually have the need to contact technical support. I do remember one incident between six and eight years ago where they and Symantec together provided support for a problem. It was a Dell PowerVault TL2000 and Backup Exec from Symantec (now known as Veritas Backup Exec).

When it comes to supporting our customers, they contact us. I like this because the customers are close to me and we can work on the problem ourselves.

How was the initial setup?

The initial setup is straightforward.

What about the implementation team?

We provide this to our customers as a complete solution. We implement the product and then we support them after the implementation is complete.

What's my experience with pricing, setup cost, and licensing?

I think that it's the right price for this type of equipment. It is important to remember that the retail price may seem high, but the final price is usually different.

What other advice do I have?

We are not using the most current version, so I am not fully aware of what the current features are. As such, at the moment, I cannot recommend it one way or another to people. That said, in my experience with the version that I am using, I definitely recommend it.

I would rate this solution a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Consultant at ÜÇGE Shopfitting & Design
Consultant
Highly reliable, good performance, and helpful support
Pros and Cons
  • "The most valuable feature of Dell PowerVault is its performance."
  • "The price of the solution could be lower."

What is our primary use case?

We are using Dell PowerVault for backups.

What is most valuable?

The most valuable feature of Dell PowerVault is its performance.

What needs improvement?

The price of the solution could be lower. 

For how long have I used the solution?

I have been using Dell PowerVault for approximately 10 years.

What do I think about the stability of the solution?

The stability of Dell PowerVault has been great.

What do I think about the scalability of the solution?

We have approximately 3,000 users using this solution and two administrators.

How are customer service and support?

The support from Dell is very good.

How was the initial setup?

The initial setup of Dell PowerStrore was simple and took approximately one day.

What about the implementation team?

We used the vendor for the implementation along with two of our employees.

What's my experience with pricing, setup cost, and licensing?

The price of Dell PowerVault could be reduced. It is more expensive than some IBM solutions.

What other advice do I have?

We are replacing this solution with Dell PowerStore.

I rate Dell PowerVault a nine out of ten.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
Buyer's Guide
Dell PowerVault
May 2025
Learn what your peers think about Dell PowerVault. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
IT Director at Essra hospital
Real User
A good storage option that's stable and reliable
Pros and Cons
  • "The solution is reliable and stable."
  • "We need higher performance and more reliable storage."

What is our primary use case?

We are a hospital in Jordan, I'm the IT director and we are end users of this solution. 

What is most valuable?

We have this solution running almost all the time and it's very reliable and stable.

What needs improvement?

I'll need to replace Dell soon because it's almost obsolete and considered old technology. If I continued using it, I'd need to increase its capacity. We need higher performance and more reliable storage. It's considered an expensive solution in Jordan, it would be better if the price could be reduced. 

For how long have I used the solution?

I've been using this solution for nearly eight years. 

What do I think about the stability of the solution?

This solution is stable and scalable but it's fallen behind our needs.  

How are customer service and technical support?

We had some performance issues after our initial setup and they managed to resolve all the problems. I haven't needed to contact support since then. 

How was the initial setup?

The initial setup is not that straightforward. It involves SAN switches and some setup procedure that are a little complex.

What's my experience with pricing, setup cost, and licensing?

Licensing fees are expensive - whether that's specifically in Jordan, I'm not sure.

What other advice do I have?

If this solution is within your means as a storage option then I would recommend it.

I rate this solution an eight out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user162129 - PeerSpot reviewer
Senior Technical Consultant at a tech services company with 51-200 employees
MSP
Entry level storage array. Has limited scalability - perhaps below 100 server environments.

What is most valuable?

Extending volume sizes.

How has it helped my organization?

It allows on demand without disruption to growing the size of a volume which then in turn allows a system to see more disk capacity previously this required downtime and had to be schedule out of hours.

What needs improvement?

Better monitoring / event logs and firmware upgrade process.

For how long have I used the solution?

2 years.

What was my experience with deployment of the solution?

No the San was fairly easy to install and the documentation is good.

What do I think about the stability of the solution?

Only once when the storage array seem to be very slow and caused VMware Hosts to not see the volumes.

What do I think about the scalability of the solution?

Not yet, as this was for a small virtualisation environment of 20 servers and 100 desktops.

How are customer service and technical support?

Customer Service:

Very good general Dell Storage support is very responsive.

Technical Support:

Technical knowledge was good.

Which solution did I use previously and why did I switch?

EMC AX3, due to high hardware and maintenance costs Dell was selected.

How was the initial setup?

Was easy to setup.

What about the implementation team?

Vendor team, Ultima Business Solutions.

What was our ROI?

1 year.

What's my experience with pricing, setup cost, and licensing?

Setup cost was £30k hard to determine day to day costs.

Which other solutions did I evaluate?

Dell EqualLogic was reviewed but deemed too expensive for the use case.

What other advice do I have?

Understand that this is a entry level storage array and has limited scalability perhaps below 100 server environments.

Disclosure: My company has a business relationship with this vendor other than being a customer: We're a Dell partner
PeerSpot user
Systems Engineer at A3 Infotech
Real User
Top 20Leaderboard
A cost-effective solution for small businesses
Pros and Cons
  • "I like the tool's CloudIQ feature."
  • "If the solution came with a synchronous application, it would be particularly advantageous for small businesses operating across multiple sites."

What is our primary use case?

We use the solution for internal and external ERP.

What is most valuable?

I like the tool's CloudIQ feature.

What needs improvement?

If the solution came with a synchronous application, it would be particularly advantageous for small businesses operating across multiple sites.

For how long have I used the solution?

We have been using the solution since the early 2000s.

What do I think about the stability of the solution?

The solution is stable. I rate it a ten on ten.

What do I think about the scalability of the solution?

The solution is scalable. I rate it a ten on ten.

How are customer service and support?

We haven't used technical support for assistance. It has been running smoothly for several years now.

How was the initial setup?

The initial setup was straightforward.

What's my experience with pricing, setup cost, and licensing?

The solution is more cost-effective than the competitors. It’s an affordable option for small businesses.


What other advice do I have?

Overall, I rate Dell PowerVault a ten on ten.


Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer:
PeerSpot user
reviewer1278084 - PeerSpot reviewer
Pre-sale and Post-sale Engineer at a reseller with 201-500 employees
Real User
Top 20
Entry-level storage solution with good replication and tiered storage
Pros and Cons
  • "The initial setup was easy and simple."
  • "PowerVault could be improved by increasing its memory cache capacity and adding the ability to export data to the cloud."

What is our primary use case?

My primary uses are virtualization and general-purpose workloads.

What is most valuable?

The features I've found most valuable are replication and tiered storage.

What needs improvement?

PowerVault could be improved by increasing its memory cache capacity and adding the ability to export data to the cloud.

For how long have I used the solution?

I have been using this solution for a year.

What do I think about the stability of the solution?

PowerVault is stable.

How are customer service and support?

Dell's technical support is excellent.

How was the initial setup?

The initial setup was easy and simple.

What other advice do I have?

PowerVault is an entry-level model for customers needing their first storage solution. I would rate this solution as ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user5157 - PeerSpot reviewer
Sr System Engineer at a outsourcing company with 501-1,000 employees
Vendor
A highly reliable system with excellent IOPS performance, SD card booting options but lacking a LCD view on-board.

Valuable Features:

A highly reliable RAID system with durable high speed hard disk drives. The OS can be flashed on to a SD card thereby giving you more space for storage. I've found that the enterprise support from Dell Customer Care is excellent.

Room for Improvement:

No LCD panel for viewing status on-board.

Other Advice:

My Company has huge data requirements for which I bought this Dell Powervault NX 3200 with 10 TB storage. It was selected due to very impressive IOPS performance and has proven itself. In my company there are more than 100 users connecting to this server simultaneously and still the I/O operations are very smooth. Dell-IDRAC provides a nice way to manage and monitor its performance.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user1068 - PeerSpot reviewer
it_user1068Tech Support Staff at a tech company with 51-200 employees
Real User

We have used this backup system for more than five years now to complement our cloud backup system. The only reason we still use PowerVault RAID system for backing up our company data is the fact that it has an excellent disk performance; it has never let us down apart from a few challenges we were able to overcome easily.

Buyer's Guide
Download our free Dell PowerVault Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Product Categories
Enterprise SAN Fibre Channel
Buyer's Guide
Download our free Dell PowerVault Report and get advice and tips from experienced pros sharing their opinions.