DX Spectrum Reviews

The one-click console.

We use this as part of our infrastructure monitoring and it's done through a console. With the timely alerts that our MTTR reduced, we could determine the impact of the outage as well as the root cause of the issue.

It took a while to understand the product, but once we went hands on, it's great to work with. I have previously used Tivoli Enterprise console which doesn’t need any expertise and is easy to learn.

I've used it for two years.

I have never seen an outage of the tool.

My organization is rapidly growing with servers being added to the data center and we have never faced any issues.

I have never used customer service.

Using the tool comes as part of my job because my company uses CA Spectrum for their infrastructure monitoring. Previously, I have used Tivoli Console.

Setup was very straightforward.

It was done in-house.

I have used the product to monitor our company’s infrastructure.

I would strongly recommend it.

The ability to monitor your WAN and LAN infrastructure in a simple GUI.

We keep this product up and monitoring 24x7 for fast and simple availability.

Really unsure of any, quite pleased with product.

Going on two years.

There are a very few occasions when the system "barfs" and it looks like your infrastructure has gone dark, but it bounces back quickly (the system).

None so far. We are one of the largest networks in America and it hasn't so far.

8/10.

9/10.

I believe it was done in-house.

Not sure of the exact number, but our clients charge $50,000 a minute so every second counts.

This is a good product, just be sure to train the ones who are setting it up because this is based on manual data entry and/or SNMP.

• IT Infrastructure Monitoring
• Fault Management
• Topology Views

• Clear picture of all network and server pictures
• Centralized console to manage network and systems
• All backup for router configurations

• Network
• Servers

For eight years.

No issues encountered.

Just minor but CA provided support to resolve the issues.

No issues encountered.

10/10.

10/10.

We didn't use a previous solution.

It's straightforward.

We used both an in-house team and a vendor.

10/10.

Just day to day operations.

Yes, we also looked at HP OpenView, SolarWinds, and ManageEngine.

This product is for all network and systems monitoring.

It is an excellent product. It is probably one of the best we have seen in terms of being able to do mass configurations in the network.

Timing is always important when a network loses connectivity. It has allowed minimal downtime with the ease of being able to quickly isolate and resolve any outages.

I really can't say there are any at this time. We are happy with the product.

We have used this product for seven years. We were looking for a tool that could both monitor and provide additional tools for configuration updates.

Deployment was not an issue. Support was fairly good.

There have been few issues with stability and overall it's very stable and effective.

We are not a large corporation. Yet the product was able to scale very well.

The customer service was quick in response and thorough. No complaints.

9/10.

No previous solution used.

Creating the infrastructure did not prove extremely difficult. It was organized and detailed. It fully represented out network on all levels.

Definitely recommend it. It's a good investment.

Alarm Monitoring

It was used as a tool to observe critical alarms on network nodes and act immediately.

The tool fails to launch sometimes, and this was a frequent occurrence.

Seven months.

No issues encountered.

Latency in access at times.

Never attempted scaling.

6/10.

7/10.

No I haven't.

Straightforward setup.

We used a vendor team.

Not many others.

We also use CA eHealth tool.

• Scalability
• Customizability

• Automatic alerting
• Integration with incident systems
• Integration with reporting tool eHealth

Topology features need improvement, namely -

• Weight of links
• Less critical links
• High critical links weighing

I used it for seven years, but not for the last nine months.

There were some issues with deployment.

Sometimes a restart of the Tomcat Daemon was required, and sometimes the archive manager ran out of resources.

No issues with scalability.

We used the mailing list as a support forum - which was very alive with skilled professionals and their invaluable experience.

We did not consult them, as we used the forum.

It's straightforward - install, and run.

We implemented it in-house.

I can only say that we had three engineers working full time on the system.

Smarts was a challenger.

It will aid in troubleshooting and daily operations, and is invaluable in fault resolution.

• Reliability
• Stability

These are valuable because of the integration with CA Service Desk and the application of incident and event management in our environment.

Reports and alerts give us the correct KPIs.

I have used it for five years.

It has a limitation in that it needed an old version of Java.

No issues encountered.

No issues encountered.

7/10.

7/10.

Yes and I switched to this product as its visualization is better.

Utilizing all the needed features for our environment made our initial configuration complex.

We used a vendor team who were OK.

It is a good percentage.

Yes we also looked at Microsoft SCOM.

Try to utilize it well.

I used to use it for the server but switched to Nimsoft because it's much better for servers.

It's deployment tool is horrible.

2 years

Yes, there are issues - detecting servers is impossible.

We've had stability issues with the database and clients not working.

Not that I've experienced.

7 out of 10

7 out of 10

We used an external vendor team.

I switched from Spectrum to Nimsoft because it's a better product for me. The network admin still uses Spectrum.