Dynamics 365 Sales Reviews

I work at a company focused on managing sales and customer connectivity.

Microsoft 365, in its entirety, provides a collaborative environment that allows me to connect to multiple tools, including email, drive, and cloud hosting folders. It is well-connected, with integration capabilities that work well with other systems. The solution is collaborative with many integrations, and it is scalable.

I have not noticed anything that I would recommend for improvement so far.

I have used the solution for four or five years.

I usually do not face any bugs and would give it a high rating. Most of my requirements from an integration and functionality standpoint were correct from day one. We shared our requirements, and they fixed them, so we did not experience the need to go back and forth, noticing changes or functionalities. It was smooth.

We did not have a previous solution. We used other collaborative tools like Microsoft Teams and an internally developed, customized system. We shifted from the custom-made environment to Microsoft Dynamics.

I give this solution a rating of nine out of ten based on my experience and the areas I connect to. I subtract one point since I do not know about the costs. From my perspective, it is an effective tool, and I recommend using it from a user standpoint.

Dynamics 365 Sales helps to record and report daily sales 

Dynamics 365 Sales has a sales feature that is easy to use. It is easy to understand and use. 

The solution needs to include accurate and free online tutorials. 

I have been using the solution for three years. 

The tool is stable. 

The solution is scalable. My company has 50 users. 

Dynamics 365 Sales' deployment is easy.

The tool's deployment steps can be found online, and you can deploy it yourself by following it.

I rate the product a nine out of ten. 

We use the Dynamics 365 Sales solution for support, sales management, and managing our customer opportunities. Whenever a new opportunity arises on the customer side, it is opened in Dynamics Sales. At this stage, we utilize tools like Commitments, Upside, and Closest. We focus on following up on leads and opportunities within Dynamics. Each call with the account manager and the sales team contributes to this process. The sales team is utilizing the solution aspect of this process. We have set targets that need to be met, aligned with our quarterly objectives.

Dynamics 365 Sales offers robust integration capabilities with third-party tools, complemented by our in-house developed applications. We've tailored our pricing within Dynamics 365 to suit our specific needs, collaborating closely with our teams for its development. Leveraging Azure and Microsoft Office 365 integration, Dynamics 365 becomes even more powerful. For instance, when creating new opportunities or leads within Dynamics, seamless integration with our pricing software streamlines our workflow, saving valuable time. The availability of REST APIs makes integration flexible and accessible to a wide range of users. We are already using Office 365 in our corporation. We are utilizing all its features such as login device management, Intune, Sentiment, System, and Teams.

Dynamics 365 Sales is very effective. I've been using it for two years now to track my sales targets, and the operation runs smoothly. It's straightforward to understand the needs and opportunities. However, having more dashboards and customizable templates, specifically tailored for sales in Dynamics 365, would enhance its usability even further. Being able to create custom dashboards would be particularly beneficial.

I've been using Dynamics 365 Sales for two years.

The solution is stable. There is no interruptions or major incidents.

The solution is scalable because these systems are working on Azure cloud systems. It have known limitations of scalability or availability.

Our product management teams using the support. If you have any issue, you get support from the Microsoft.

Dynamic 365 is very feasible to use.

The initial setup is not straightforward as it needs Office 365.

You need to get license per user. You can enable and disable ASGAR model.

Iinitiating ten meetings for customer onboarding can be seamlessly integrated within the system. From email correspondence to other related tasks, Dynamics 365 facilitates a comprehensive approach throughout the year. It's crucial from the outset of implementation. 

Overall, I rate the solution an eight out of ten.

We use the tool in sales and warehouse reporting. 

The tool is on the same screen as Microsoft and Windows, which makes it easier for end users to learn. Its features are good, and the solution's integration is without challenges. 

The solution needs an improved connection to AI. 

I have been using the product for two years. 

I have never had any crashes. 

The solution's scalability is good. My company has ten users. 

Dynamics 365 Sales' support is good. They are fast, and we get responses within a day. 

Positive

Dynamics 365 Sales' deployment is easy. We have deployed it on the cloud, making it easier and more secure. 

Our team's productivity improved in two to three months. Within months, they learned 100 percent of the menu and the database. 

Dynamics 365 Sales' pricing is in the middle. It's not expensive like SAP and Oracle. 

I rate the overall solution a ten out of ten. It offers good support and is easy to use. Additionally, there are many useful AI apps that allow connections with finance and operations.

We use Dynamics 365 Sales for integrations and API CRMs.

Dynamics 365 Sales is a stable solution with good documentation. It has good integration with Power Platform and other Microsoft solutions.

The solution’s stability could be improved.

I rate the solution a seven out of ten for stability.

Dynamics 365 Sales is a scalable solution. Around 400 users are using the solution in our organization.

The solution’s technical support is good.

The solution’s initial setup is simple.

The cost of the solution is very similar to that of other solutions like Salesforce CRM.

Around six to ten people, including engineers and developers, are needed to deploy and maintain the solution. I would recommend the solution to other users.

Overall, I rate the solution an eight out of ten.

The most valuable feature is an easily obtainable total overview and customization flexibility.

The product's pricing needs improvement.

We have been using Dynamics 365 Sales for half a year.

The platform is stable. We haven't encountered any bugs or glitches. I rate the stability an eight out of ten.

Our executives who are training in Dynamics have used the technical support services. It works well.

We used Salesforce before.

The initial setup process is straightforward. It takes half an hour to complete.

The platform is expensive.

The platform helps streamline sales pipeline management by defining and tracking the process. The sales agent feature has had the most significant impact on sales productivity. It integrates well with other Microsoft products, enhancing sales workflow.

I rate it an eight.

Our sales team uses the solution. I use it to see reports on the sales funnel.

The solution is fast. The reports are easy to create. It is a reliable and configurable tool. It satisfies our needs.

The pricing must be improved.

I have been using the solution for one and a half years. I am using the latest version of the solution.

I rate the product’s stability a ten out of ten.

We didn't have any issues with scalability. I rate the scalability a ten out of ten. We have 12 users in our organization. We might decrease the usage of the product.

The initial setup was not complicated. It was straightforward. The tool is cloud-based. The deployment can be done within a day. We need one person for deployment. One person maintains the solution every month.

We deployed the product in-house.

We see value in the product. We have all the customers in one place, and we can run reports and predict our demand for the future.

We pay the licensing fee every month. I rate the pricing a five out of ten.

I recommend the tool to others. Overall, I rate the solution a ten out of ten.