SAP was very complicated, while Dynamics 365 Sales became simple for senior leaders to use, reducing time spent from 2-3 hours per week in SAP to 15-20 minutes in Microsoft Dynamics when done properly.
Dynamics 365 Sales efficiently manages follow-ups and integrates seamlessly with Microsoft products, boosting sales workflows. Remote access enables mobile productivity, while AI capabilities provide valuable insights. Microsoft 365 enhances collaboration through combined tools, though integration with Teams could improve. Pricing and WhatsApp integration need refinement. Reducing feature bloat is essential for varied needs. Improved AI connection and control over costs are recommended for better usability.
