Ekahau AI Pro Reviews

We have a lot of buildings on our campuses, and we use Ekahau Site Survey to troubleshoot the network in some cases.

Ekahau Site Survey is an easy and accurate solution. It's the best product now on the market.

Ekahau Site Survey is an expensive solution, and its pricing should be improved.

Ekahau Site Survey is a new solution for us. We took it on rent from a company a couple of years ago, but now we bought the system.

Ekahau Site Survey is a stable solution. I rate Ekahau Site Survey an eight out of ten for stability.

Ekahau Site Survey is a scalable solution.

Four users use Ekahau Site Survey in our company, each one at a time.

The solution's technical support was good when we used it for training before buying the solution.

Ekahau Site Survey's initial setup is straightforward.

An experienced person from the firm we bought the solution, gave us a couple of days of training.

The return on investment with Ekahau Site Survey is very good because we actually need the service.

Since we are an academic institute, we get better prices and discounts from Cisco, but not Ekahau.

One person from the engineering support and one technician are needed for the solution's deployment and maintenance.

Overall, I rate Ekahau Site Survey a nine out of ten.

I use this solution for off-site surveys. We are resellers of this solution and I'm a solutions architect working in pre-sales. Our company is based in South Africa.

I like that it's easy to plot the APs and generate reports. It's a good design. The reports Ekahau provides are very professional. The product is mature and provides ease of use regarding large-scale planning and reporting. It's a mature solution. 

I'd like to see the option of an in-app photo application or a way to upload photos while carrying out an active onsite survey. You can obviously use a tablet's camera but it would be helpful to have an automated import of the physical AP in the Ekahau reports. Also, they come out with a lot of updates and it sometimes feels too much. Finally, I'd like to see a function or plugin for Ekahau to pick up on the switches the APs connect to so that you can map out further than just the APs when you do your site survey. It would be great if it could pick up a Mac address of each AP's switches, which would help engineers map out a network topology.

I've been using this solution for four years. 

We're happy with the stability.  

When we started out with the solution, the only support available was via email. It was efficient but sometimes it's preferable to speak to someone. I haven't used the support in a while, but it has improved despite the fact that it's a bit too rigid for my liking. 

I've used AirMagnet once or twice and found it to be cumbersome. Part of it may be that I'm more experienced with Ekahau. This kind of work previously required the manual effort of taking floor plans to sites, along with physical APs to test the coverage and plot out our WiFi design.

The initial setup was straightforward. We had a technical session with Ruckus in South Africa after we'd been using the solution for a year. It was more of a workshop for using Ekahau for Ruckus designs. I carried out the deployment and it took around 20 minutes.

The solution provides good reporting and is easy to use but the pricing is a sore point even though you get what you pay for. This is a very expensive solution, more than double AirMagnet. In terms of the South African rand and economy, it's very expensive. Our annual licensing costs amount to the equivalent of around 9000 euros.

If you have the budget for it, this is a very good product. We've been doing WiFi for quite a long time and we didn't do the online training or use the guides. For anyone new to the solution, it's worth spending a couple of hours with the online help that's available. 

The only downfall is the price so I rate this solution a nine out of 10.

Ekahau Site Survey is used for site surveys. 

We are a school district. In the event that we have coverage issues, and someone reports that they have coverage issues, we go investigate. 

Essentially, we can look and see what the current situation is in that area. And this allows us to make adjustments as needed.

The most valuable features of the Ekahau Site Survey for us are the combination of using the tool. It's simply a useful tool for assessing wireless coverage.

They have a new product on the way, a new Sidekick that we just ordered, that will cover basically Wi-Fi 6E, which we don't have yet but plan to get. 

Hopefully, it will be in place by next year. We are buying that ahead of time, knowing that we'll be moving in that direction in the future with 6E and Wi-Fi 6.

The 6E uses a completely different spectrum, which is why we need a new Sidekick for it. I know they recently upgraded their software and are making upgrades to support it. I hate to say what they need to improve without seeing their new product, which is on the way.

The new Sidekick is going to support Wi-Fi 6 and Wi-Fi 6E.

I have some experience with the Ekahau.

I am not the primary user of it right now. In fact, an upgrade to the Ekahau product is on the way.

I have never had any issues with the stability of the Ekahau Site Survey.

It has no limitations in terms of scalability; you can use it in as many buildings or locations as you have.  I am not sure if it needs to scale beyond that. 

We are not a large organization. We have eight locations, but I am sure some large corporations have no such restrictions.

We are a school district with approximately 2,200 students and 500 employees. That would be approximately 2,700 users.

I used AirMagnet years ago.

The initial setup is pretty straightforward and simple. 

It can be used in a variety of ways. For example, you can use an iPad, but you can also use a laptop. We used an iPad Pro a little bit. 

Having GPS capabilities built into the device you are using is beneficial because it can easily line up with maps and things of that nature, especially if you are doing any kind of site surveys outside.

We only have two users in terms of technology. It is used by two people, one of whom is myself. And, to be honest, I rarely use it. My network engineer is the primary user, though we have considered using some of our tier-one technicians to assist, but that is simply a matter of training on our end.

There is a one-time fee for the Sidekick unit, which houses all of the radios that you connect to your device to track.

There is also a charge for the software. 

I believe that it is approximately $2,000 per year for us. I know we pay for it on an annual basis.

Their software, combined with the Sidekick, is the best tool that we have come across. This is why we chose it: to conduct accurate site surveys, and they are compatible with all of the access points that we use. 

I can't speak for other products, but it works really well for us.

I would rate Ekahau Site Survey an eight out of ten.

It does what we need it to do. Obviously, we have to train people on how to use it, it is not automatic. 

When we take it into an area to see what is going on, or even if we are going to survey an entire school, it does an excellent job.

The most valuable feature of Ekahau Site Survey is the predictive survey.

I wish there were a competitor to keep Ekahau Site Survey's pricing in line, but there's none.

I have been working with Ekahau Site Survey for five to six years.

Ekahau Site Survey is a very stable solution. It doesn't crash, and it has a long battery life.

I rate Ekahau Site Survey ten out of ten for stability.

In mining, we have a choice between iBwave, Ekahau Site Survey, and a few other products. All my clients use Ekahau Site Survey.

I rate Ekahau Site Survey ten out of ten for scalability.

Ekahau Site Survey is a really expensive solution.

Ekahau Site Survey is focused on on-site surveys.

I need to know what users want to use the solution for. If they want to use it for their own office, their office better be a big one with plenty of branches. Otherwise, it's not worth it. It's more reasonable to call me to come over to your office and look at your Wi-Fi rather than buy Ekahau Site Survey.

Ekahau Site Survey is the only product that gives you the full flexibility of site survey and on-site survey. There's no other product that can compare to it. That's the problem. If another product can compare, function to function with Ekahau, it's a whole different ball game. Right now, Ekahau dominates the market.

Whenever a tender comes out, people will specify Ekahau, so it's very difficult to move away from it. Since it has become the default product, it's demanding very high prices.

Overall, I rate Ekahau Site Survey a nine out of ten.

Our customers use the solution's software plus Sidekick.

Ekahau Site Survey is user-friendly. The solution is suited best for medium-sized companies.

Ekahau would benefit by making improvements to lag time. Whenever we are performing an active survey, there is a lag with the survey. 

I have been working with Ekahau Site Survey for two years.

The solution is stable.

Ekahau Site Survey is scalable, it is easy to expand. We conduct active service for the organization. There are approximately 70,000 square feet or 400 users per floor.

We have received good support from the customer service team at Ekahau. I do have one outstanding issue that has not been resolved. Overall, I would rate their support a four and a half out of five.

Positive

The initial setup of Ekahau Site Survey is simple. 

Overall, I would rate Ekahau Site Survey an eight out of ten.

We use Ekahau as our primary survey tool for conducting wireless surveys. Our sites range anywhere from small buildings with three access points to large buildings with up to 40 access points. So, we're pretty diverse in using this software. We also do post-surveys by using the software with Sidekick, which is a device that monitors wireless signals.

We use it on a standalone solution. We don't use it in a cloud environment because of the restrictions with getting the government certifications to put it on the network. So, we use it in a standalone environment.

There are some survey tools that are a little easier to use, but the benefit of using the Ekahau is that it is very configurable. If you go into a building that has solid cement walls, instead of traditional walls, you can configure it for that. It is much more configurable than the other ones.

The survey tool is most valuable.

In all of our buildings, whenever we deploy wireless access points, we also have to deploy wireless intrusion detections. The Ekahau Site Survey tool doesn't allow us to differentiate between the access point and the intrusion detection device. That's because they're the same devices, but they're configured differently for the type of usage. That's one area that I would ask them to improve. They should allow the identification of access points versus wireless intrusion detection. 

It is somewhat expensive to renew the licenses every year. Obviously, most places can't maintain that. You would think that if you're not using the software any differently than you were from day one, then the license that you initially purchased would be good from that point forward, but it is not like that.

I have been using this solution for about three years.

It is very stable except for renewing the licenses every year.

It is extremely scalable because you can deploy this solution in many different ways. You can deploy it as a standalone solution. You can deploy it in an enterprise environment or in a cloud environment. It can be deployed however you are capable of deploying it and whatever works best for you. So, it is very scalable.

Currently, just me and the other wireless PMs are using this solution. Because of the license restriction, we can't allow too many people to use it. It has to be pretty much tailored to one or two devices because we can't pass the licenses around to different devices.

It is our primary wireless survey tool. So, it is used pretty extensively.

I haven't really had to use them, but I'm assuming they would be pretty good. Ekahau has been good at everything else, so I'm assuming the technical team would also be very good.

We used something called Virtual Suite. The only reason we used that was that it was open source. We needed somewhere to start. So, we started with that. When we were able to purchase the Ekahau software, we started using it. We've been using it ever since.

It is pretty straightforward. It is not complex. If you've never used survey tools, it would be difficult when you use it for the first time. If you've used survey tools before, then it's no different than any of the other tools.

In terms of the implementation strategy, we had to develop a standalone suite and deploy the software onto those standalone tablets. We just had to load it on standalone computers. Currently, we have to maintain licenses to access the software every year. Other than that, it's not really difficult.

We did it all ourselves. For its deployment and maintenance, we have a staff of two people.

That's a tricky thing. When it started off, we had one three-year license and one one-year license because we have two devices. Now, from my understanding, we can only renew every year or get a one-year license, and that cost varies. Being a government organization, we get a different cost than commercial.

We have deployed it on Surface Pro tablets. So, the only other cost would be the hardware cost.

We evaluated other solutions.

I would highly recommend going to the Ekahau training class. They have a class to train you on how to do surveys. 

I would rate it a 10 out of 10 because as a project manager doing wireless surveys, it gives me all the tools and access that I need to be able to conduct a proper survey. The only thing that it requires is the ability to differentiate between an access point and a wireless intrusion detection device.

We use the solution for wireless site surveys, wireless design, and troubleshooting.

Channel planning, access points' auto position, and the size of the spectrum are valuable to me. I am quite satisfied with the solution.

The information regarding the clients and signal strengths is missing in the Ekahau console.

I have been using the solution for four years.

I rate the stability of the tool a nine out of ten. The older version is more stable compared to the newer one. I downloaded the old version last week. The new version does not allow us to load projects to the cloud.

I rate the solution’s scalability a ten out of ten. We have six devices in our organization.

Contacting the support team is really easy. When I create a ticket, an engineer is assigned to my ticket in a couple of hours.

Positive

The initial setup was quite easy. We have Ekahau AI Pro. We are also using the cloud version, where we upload the projects and share them with everybody on the team. The visibility of the projects is much easier. The deployment took five days.

We did the deployment in-house.

I have seen an ROI on the solution.

The product is quite expensive. However, it is worth the money since we want a professional solution for site surveys and Wi-Fi design.

We are using Ekahau AI Pro and Ekahau Connect. The products are integrated with the cloud. When I created a new ticket with Ekahau for license validation, the team told me to wait until the new version was deployed. I downgraded to the older version, as they recommended. If we want a professional site survey and a professional design tool, we need Ekahau Site Survey. It is mandatory. Overall, I rate the tool a nine and a half out of ten.

We use Ekahau Site Survey to gain complete visibility into how many access points are required and how many will be stable. We can also generate the heatmap for two point four gigahertz or five gigahertz, and it can also let me know what the WiFi signal looks like. We mostly used Ekahau Site Survey to deploy Kahu and perform the migration for the existing value sector where we require a backup signal. 

I like that our users can send us a floor map. Sometimes it's not feasible to travel to another country where the users are based. So, the floor map is very useful. It's a fantastic product. 

It would be better if it provided clear visibility. It would be better if it accommodated large physical sites like a warehouse with a ceiling height of more than twelve to fifteen feet. In such situations, we were unable to provide better coverage.

I have been using Ekahau Site Survey for over seven and a half years.

Ekahau Site Survey is a stable solution. It's the best one in the marketplace.

On a scale from one to ten, I would give stability a ten.

Ekahau Site Survey is a scalable solution.

On a scale from one to ten, I would give scalability a nine.

I reached out to technical support a couple of times, and they were excellent.

Positive

The initial setup is straightforward if you know about the thickness of the wall. I believe it has been accurate 90% of the time during the actual deployment. It takes about eight to 12 professionals to deploy this solution.

We implemented this solution. We installed it manually.

I would tell potential users that this tool is really powerful. If you want to implement and enjoy wireless features, buy this solution. You can do it on your own and save costs by not paying someone else to perform the site service. 

On a scale from one to ten, I would give Ekahau Site Survey a ten.