Ekahau AI Pro Reviews

Name: Ekahau AI Pro
Brand: Ekahau
Rating: 4.3 (35 reviews)

Vendor: Ekahau

4.3 out of 5

35 reviews
96% willing to recommend

320 followers

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What is Ekahau AI Pro?

Ekahau AI Pro optimizes Wi-Fi network planning, design, and analysis with advanced tools that include heat maps, spectrum analysis, and data-driven insights, ensuring efficient deployment and management.

Get the Ekahau AI Pro Buyer's Guide and find out what your peers are saying about Ekahau AI Pro, AirMagnet Survey PRO, iBwave Unity and more!

Ekahau AI Pro is the #1 ranked solution in top Network Modeling and Simulation solutions. PeerSpot users give Ekahau AI Pro an average rating of 8.6 out of 10. Ekahau AI Pro is most commonly compared to AirMagnet Survey PRO: Ekahau AI Pro vs AirMagnet Survey PRO. Ekahau AI Pro is popular among the large enterprise segment, accounting for 57% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 14% of all views.

Helped 855,347 peers since 2012

Featured Ekahau AI Pro reviews

Lakshmi Narayan

Business Development Manager at PCa Lumens

As of now, almost everything is there and suitable for site requirements. However, the cloud takes a lot of time to upload the site survey, and we regularly face issues with syncing to the optimizer. There needs to be improvement in this area. Additionally, the product can be very expensive.

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ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

Ekahau needs to enhance the view of materials and make some adjustments to the reports. Currently, it's possible to make changes to the Word report using Python, but it could be improved. For example, when I create an AP on a survey report, information like the cable view, distance, and support assessments could be enhanced. Only one comment about Ekahau Optimizer. It needs improvement. I tried to upload site products, and for five products, I needed to involve Ekahau's supply chain. When I try to solve that, it's not possible. For example, I uploaded one product for a large bank, and the optimizer didn't finish. I needed to involve Ekahau support, and they sent me the file two or three days after I opened the case.

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Jihad Aqel

Senior Network Engineer at Shabkati network solutions

It's very straightforward and easy to use. Ekahau has its own AI-powered software. You upload your floor plans, and the AI engine places the access points. You can choose the model and vendor, and the AI decides the best locations. It's easy, but there can be some complexity. For the Sidekick device, we can simply plug it into the software and tower, and it is ready to use. We only use the on-premises solution. I haven't tested the SaaS or cloud version yet. The deployment time depends on the project. Small projects might take four hours, while larger ones can take up to five days. It is not difficult to maintain.

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Ekahau AI Pro mindshare

As of June 2025, the mindshare of Ekahau AI Pro in the Network Modeling and Simulation category stands at 24.1%, down from 40.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.

Network Modeling and Simulation

PeerResearch reports based on Ekahau AI Pro reviews

Type	Title	Date
Category	Network Modeling and Simulation	Jun 10, 2025	Download
Product	Reviews, tips, and advice from real users	Jun 10, 2025	Download
Comparison	Ekahau AI Pro vs AirMagnet Survey PRO	Jun 10, 2025	Download
Comparison	Ekahau AI Pro vs iBwave Unity	Jun 10, 2025	Download
Comparison	Ekahau AI Pro vs Cisco Modeling Labs (CML)	Jun 10, 2025	Download

Title	Rating	Mindshare	Recommending
AirMagnet Survey PRO	4.1	17.3%	86%	39 interviews Add to research
iBwave Unity	4.3	10.5%	89%	12 interviews Add to research

Valuable Features

Ekahau AI Pro excels with features like opacity view on heat maps improving floor plan visibility. Users appreciate DWG file imports, spectrum analyzer integration, dual-band performance, predictive surveys, and easy AP plotting. The tool's user-friendliness, real-time collaboration, compatibility with various hardware, professional reporting, scalability, and high accuracy in Wi-Fi assessments are highly valued. Features like spectrum analysis, site survey capability, and integration with Sidekick enhance its functionality.

"The most valuable function is the site survey capability."
"The OEM dashboard has a lot of useful features to troubleshoot the Wi-Fi."
"The spectrum analysis capability is very good. It provides deep insights into the Wi-Fi environment. It's not just about troubleshooting interference but also optimizing access points and modifying power levels and channels."

Room for Improvement

Ekahau AI Pro could benefit from improved file management capabilities, reducing RAM usage, and supporting mixed environments. Enhancements for outdoor surveying, GPS integration, and increased reporting flexibility would be useful. Network adapter support and pricing adjustments are necessary. The need for better customer support and updated documentation is highlighted, along with requests for smoother integration with other systems, a more stable app, and enhanced three-dimensional modeling features.

"Ekahau could be improved by adding three-dimensional modeling, as we currently cannot view APIs in a three-dimensional perspective."
"The cloud takes a lot of time to upload the site survey, and we regularly face issues with syncing to the optimizer."
"The only issue is the price. The overall price is a bit high, especially compared to our other vendor. Ekahau is considered expensive."

ROI

Organizations find ROI from Ekahau AI Pro generally positive. Some achieve it in under a year, while others quickly offset costs through internal executions. ROI varies based on Wi-Fi dependency, with some recovering expenses within a few projects. Time efficiency in installation has been noted, saving 30-40% of installation time, contributing to a favorable return. Users also report financial savings from self-reliant operations and knowledge development.

Pricing

Ekahau AI Pro is considered expensive, with pricing and licensing costs running upwards of $6,000 annually, plus hardware expenses like the Sidekick, costing around $5,000. Additional fees for maintenance and iPads can push total costs near $10,000. Users suggest seeking professional evaluation or trial versions and note that licensing policies and renewal options can be complex. Discounts may be available for specific sectors, but Ekahau remains a significant investment for enterprises.

"The pricing is high."
"We pay a licensing fee."
"Ekahau Site Survey is a really expensive solution."

Popular Use Cases

Organizations use Ekahau AI Pro primarily for Wi-Fi site surveys, including design, validation, and troubleshooting of wireless networks. They conduct passive and off-site surveys in diverse environments, ranging from small business settings to large venues like stadiums. Users analyze signal coverage, verify access point placement, and optimize network performance. Many rely on the tool for heat mapping and signal analysis, employing it for both initial deployments and subsequent performance evaluations in various industries.

Service and Support

Ekahau AI Pro's customer service and support are generally effective, often responding promptly and resolving issues quickly. Users appreciate fast answers and helpful assistance, though some experience delays, particularly with escalated cases and time zone differences. While many users rate the service highly, others mention slow responses and challenges with first-level support, email communication, and hardware replacements. Despite mixed experiences, users recognize efforts to address concerns and improve their interactions. Some express dissatisfaction due to perceived cost and service value.

Deployment

Many describe Ekahau AI Pro's initial setup as straightforward and simple, supported by tutorials and training courses. Those experienced with similar tools find it easier, though newcomers face a learning curve. Installation is quick, often requiring internet for license validation. Some mention the need for technicians and complexity in large projects. The use of GPS and compatibility with various devices enhance usability, but documentation could be improved for better guidance.

Scalability

Ekahau AI Pro effectively handles both small and large deployments. It excels in scalability, capable of being used across diverse environments. Memory-demanding tasks like report generation may require significant resources. License limitations affect multi-user functionality, but adaptability remains strong. Users appreciate frequent updates and comprehensive features. While some express desire for multi-user licenses to enhance operation, the compatibility with various wireless vendors ensures flexibility in deployment. Branches utilizing it find its scalability commendable.

Stability

Many users experience stable performance with Ekahau AI Pro, noting no significant stability issues. Some encountered issues with older versions or cloud uploads, but these were resolved, leading to satisfaction. Users tend to rate stability between six to ten out of ten, with a few technical support interactions required. Occasional challenges with the iPad app stability are mentioned, and newer versions have had some setbacks compared to older ones.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our Ekahau AI Pro Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Computer Software Company

14%

Educational Organization

Government

Manufacturing Company

Comms Service Provider

Retailer

Healthcare Company

Construction Company

Financial Services Firm

University

Outsourcing Company

Hospitality Company

Energy/Utilities Company

Non Profit

Insurance Company

Real Estate/Law Firm

Transportation Company

Performing Arts

Wholesaler/Distributor

Legal Firm

Media Company

Recreational Facilities/Services Company

Engineering Company

Mining And Metals Company

Consumer Goods Company

Pharma/Biotech Company

Compare Ekahau AI Pro with alternative products

Learn more about Ekahau AI Pro

Ekahau AI Pro offers comprehensive solutions for Wi-Fi site assessment, integrating cutting-edge analysis tools. With features like heat mapping, RF interference examination, and dual-band spectrum analysis, it aids in precise access point placement and performs predictive surveys for performance optimization. It supports diverse environments and industries, including education and healthcare. Despite its strong capabilities, users point to areas for improvement such as high resource demand, file management, and outdoor GPS functionality. The pricing and support aspect are also highlighted as needing attention.

What features make Ekahau AI Pro stand out?

Opacity View on Heat Maps for detailed visualization and planning.
DWG Import allows for seamless structural inclusion in designs.
Accurate Access Point Estimation helps optimize network coverage.
RF Interference Analysis ensures minimal performance degradation.
Dual-band Spectrum Analysis provides comprehensive frequency data.
Troubleshooting Tools for resolving network issues efficiently.
High Hardware Compatibility for extensive device support.
Customizable Reports for tailored presentation of findings.
Mobile Survey Capabilities facilitate on-the-go assessments.

What benefits and ROI should be considered?

Enhanced Network Performance from precise AP placement and analysis.
Improved Troubleshooting Efficiency through advanced tools and reports.
Time-saving Predictive Surveys that expedite deployment.
User-friendly Interface simplifies training and operation processes.

Ekahau AI Pro is widely implemented in sectors like education, where it supports comprehensive campus-wide networks, and healthcare, enhancing patient care with reliable connectivity. Enterprises utilize Ekahau for designing robust networks that handle high-density environments, ensuring secure and fast wireless access.

Ekahau AI Pro was previously known as Ekahau Site Survey.