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Ekahau AI Pro pros and cons

Vendor: Ekahau
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

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Prominent pros & cons

PROS

Ekahau AI Pro performs dual-band spectrum analysis during WiFi site surveys, saving significant time.
Its RF interference and integration capabilities are highly valued.
The planning feature is affordable and useful for anticipating WiFi needs.
The tool is highly configurable, accommodating various building materials like cement walls.
Its spectrum analysis provides deep insights, optimizing access points and power levels.

CONS

Ekahau AI Pro support and customer service require significant improvement, often falling short of user expectations.
Signal cancellation issue occurs between two signals which Ekahau AI Pro struggles to monitor effectively, suggesting a need for better capabilities in this area.
There is a notable problem in importing maps into Ekahau AI Pro that can cause delays, particularly with large and complex maps.
Prices for Ekahau AI Pro are considered high and there is a desire for competitive pricing to ensure more accessibility.
Three-dimensional modeling in Ekahau AI Pro could be improved to enhance viewing functionalities, addressing a current limitation.
 

Ekahau AI Pro Pros review quotes

ALEXANDRE VIANNA - PeerSpot reviewer
CTO at Redeswirelessbrasil
May 3, 2024
Ekahau Site Survey can be crucial for troubleshooting our Wi-Fi network.
Lakshmi  Narayan - PeerSpot reviewer
Business Development Manager at PCa Lumens
Oct 2, 2024
The OEM dashboard has a lot of useful features to troubleshoot the Wi-Fi.
Jihad Aqel - PeerSpot reviewer
Senior Network Engineer at Shabkati network solutions
Jun 3, 2024
The spectrum analysis capability is very good. It provides deep insights into the Wi-Fi environment. It's not just about troubleshooting interference but also optimizing access points and modifying power levels and channels.
Learn what your peers think about Ekahau AI Pro. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
Gopi R S - PeerSpot reviewer
Senior Radio Frequncy DAS Design Engineer at a comms service provider with 51-200 employees
Nov 6, 2024
The most valuable function is the site survey capability.
Ron South - PeerSpot reviewer
Manager, Unified Communications at University of Tennessee Health Science Center
Mar 14, 2024
We reviewed the maps as a team and determined if any changes needed to be made or if we could just replace APs as they are. We got into this by upgrading our access points to Meraki, and we wanted to make sure that we weren't leaving trouble behind us as we were doing it.
Alex Uritsky - PeerSpot reviewer
Network Engineer at Israel InterUniversity Computation Center
Sep 20, 2023
Ekahau Site Survey is an easy and accurate solution.
Mike Scofield - PeerSpot reviewer
Director of Technology at a educational organization with 51-200 employees
Sep 15, 2022
The most valuable features of the Ekahau Site Survey for us are the combination of using the tool.
RB
Senior Analyst at a manufacturing company with 1,001-5,000 employees
Sep 20, 2022
The troubleshooting tools are the most valuable feature of the solution.
SA
Wireless Network Engineer at Forvia
Aug 7, 2023
Channel planning, access points' auto position, and the size of the spectrum are valuable to me.
FJ
Solutions Architect at Altron
Oct 4, 2022
It's easy to plot APs and generate reports.
 

Ekahau AI Pro Cons review quotes

ALEXANDRE VIANNA - PeerSpot reviewer
CTO at Redeswirelessbrasil
May 3, 2024
Ekahau needs to enhance the view of materials and make some adjustments to the reports.
Lakshmi  Narayan - PeerSpot reviewer
Business Development Manager at PCa Lumens
Oct 2, 2024
The cloud takes a lot of time to upload the site survey, and we regularly face issues with syncing to the optimizer.
Jihad Aqel - PeerSpot reviewer
Senior Network Engineer at Shabkati network solutions
Jun 3, 2024
The only issue is the price. The overall price is a bit high, especially compared to our other vendor. Ekahau is considered expensive.
Learn what your peers think about Ekahau AI Pro. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,311 professionals have used our research since 2012.
Gopi R S - PeerSpot reviewer
Senior Radio Frequncy DAS Design Engineer at a comms service provider with 51-200 employees
Nov 6, 2024
Ekahau could be improved by adding three-dimensional modeling, as we currently cannot view APIs in a three-dimensional perspective.
Ron South - PeerSpot reviewer
Manager, Unified Communications at University of Tennessee Health Science Center
Mar 14, 2024
We were actually able to recover some access points in some areas that were over saturated. So I I can leave at least two areas where we probably had twice as many access points as we needed to. So we actually redesigned it and pulled some of those access points where I don't know that there was any proper planning done when they were initially deployed. It was before my time, but it just seemed way over saturated, and they were all beaten on each other. So Site wasn't helping. It was probably hurting, and we saved equipment that we could then deploy somewhere else. This can be improved.
Alex Uritsky - PeerSpot reviewer
Network Engineer at Israel InterUniversity Computation Center
Sep 20, 2023
Ekahau Site Survey is an expensive solution, and its pricing should be improved.
Mike Scofield - PeerSpot reviewer
Director of Technology at a educational organization with 51-200 employees
Sep 15, 2022
The new Sidekick is going to support Wi-Fi 6 and Wi-Fi 6E.
RB
Senior Analyst at a manufacturing company with 1,001-5,000 employees
Sep 20, 2022
I wish the solution was better at making different survey modes.
SA
Wireless Network Engineer at Forvia
Aug 7, 2023
The information regarding the clients and signal strengths is missing in the Ekahau console.
FJ
Solutions Architect at Altron
Oct 4, 2022
Lacks an in-app photo app or a way to upload photos while carrying out an active onsite survey.