Try our new research platform with insights from 80,000+ expert users
Ekahau AI Pro Logo

Ekahau AI Pro pros and cons

Vendor: Ekahau
4.3 out of 5
Badge Ranked 1

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Ekahau AI Pro performs dual-band spectrum analysis during WiFi site surveys, saving significant time.
Its RF interference and integration capabilities are highly valued.
The planning feature is affordable and useful for anticipating WiFi needs.
The tool is highly configurable, accommodating various building materials like cement walls.
Its spectrum analysis provides deep insights, optimizing access points and power levels.

CONS

Ekahau AI Pro support and customer service require significant improvement, often falling short of user expectations.
Signal cancellation issue occurs between two signals which Ekahau AI Pro struggles to monitor effectively, suggesting a need for better capabilities in this area.
There is a notable problem in importing maps into Ekahau AI Pro that can cause delays, particularly with large and complex maps.
Prices for Ekahau AI Pro are considered high and there is a desire for competitive pricing to ensure more accessibility.
Three-dimensional modeling in Ekahau AI Pro could be improved to enhance viewing functionalities, addressing a current limitation.
 

Ekahau AI Pro Pros review quotes

it_user637230 - PeerSpot reviewer
WLAN & Route/Switch Network Engineer at a tech vendor with 1,001-5,000 employees
Mar 29, 2017
Ekahau really listens to their customers and regularly takes the advice of real users, categorizes these points, and adds them in product version releases.
it_user639492 - PeerSpot reviewer
Ingeniero de sistemas at a tech services company with 10,001+ employees
Apr 2, 2017
Planning a WiFi network, you can estimate the number of APs you need without error and it is perfect for knowing the problems of a WiFi network because you can see the radio state.
CR
System Engineer at a mining and metals company with 10,001+ employees
Apr 2, 2017
When you have a new site to plan, with ESS you can easily create a good plan to begin to understand the solution and the challenges.
Learn what your peers think about Ekahau AI Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user639723 - PeerSpot reviewer
Senior Consultant at a tech services company with 1-10 employees
Apr 3, 2017
From my experience, Ekauhau has always been very interested in improving their software by listening to users' demands and requirements.
AW
Owner at Collabsion, Inc.
Oct 16, 2019
The most valuable features are the ability to read existing WiFi services and to produce a reliable report on coverage.
it_user299262 - PeerSpot reviewer
Directeur Supports et Formation at a healthcare company with 1,001-5,000 employees
Apr 5, 2017
Planning design allows us to provide faster quotes to the customer, we take a safety margin but in the end we are very close to the quote and we save time and travel.
AW
Owner at Collabsion, Inc.
Apr 16, 2019
The ability to perform dual-band spectrum analysis while conducting the standard WiFi site survey is a tremendous time saver.
FR
Business IT Manager at PiSA
Jan 28, 2021
We are satisfied with the way this product is working.
reviewer1429029 - PeerSpot reviewer
Converged Services Project Manager at a tech services company with 11-50 employees
Mar 19, 2021
I have found the most valuable feature is the RF interference and integration capabilities.
MG
Senior System Engineer at alascom
Oct 27, 2021
The planning feature is useful because it's very affordable.
 

Ekahau AI Pro Cons review quotes

it_user637230 - PeerSpot reviewer
WLAN & Route/Switch Network Engineer at a tech vendor with 1,001-5,000 employees
Mar 29, 2017
One area would be to allow several files to be opened and the ability to close only one of the files.
it_user639492 - PeerSpot reviewer
Ingeniero de sistemas at a tech services company with 10,001+ employees
Apr 2, 2017
This tool needs too many of the resources (RAM) of your PC.
CR
System Engineer at a mining and metals company with 10,001+ employees
Apr 2, 2017
Today, ESS doesn't support mixed outdoor-indoor environments.
Learn what your peers think about Ekahau AI Pro. Get advice and tips from experienced pros sharing their opinions. Updated: March 2026.
884,933 professionals have used our research since 2012.
it_user639723 - PeerSpot reviewer
Senior Consultant at a tech services company with 1-10 employees
Apr 3, 2017
Batch reporting for large projects with many project files.
AW
Owner at Collabsion, Inc.
Oct 16, 2019
Customer service is slow to respond. They respond but the 24-hour delay to hold an open dialog is painful.
it_user299262 - PeerSpot reviewer
Directeur Supports et Formation at a healthcare company with 1,001-5,000 employees
Apr 5, 2017
I wish we could have an "offline" version of Ekahau in order to give the customer some kind of interactive report where he could find all the measured values.
AW
Owner at Collabsion, Inc.
Apr 16, 2019
I find the power button hard to access with just one hand.
FR
Business IT Manager at PiSA
Jan 28, 2021
The support is an area in need of improvement.
reviewer1429029 - PeerSpot reviewer
Converged Services Project Manager at a tech services company with 11-50 employees
Mar 19, 2021
Sometimes there is a cancellation between two signals that the solution is not able to monitor correctly, this could improve in the future.
MG
Senior System Engineer at alascom
Oct 27, 2021
The GPS feature could be improved.