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Ekahau AI Pro pros and cons

Vendor: Ekahau

4.3 out of 5

35 reviews
96% willing to recommend

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Pros & Cons summary

Ekahau AI Pro impresses with features such as dual-band spectrum analysis and RF interference management during site surveys. The capacity to configure environments with solid cement walls shows flexibility. However, pricing is high, and support, integration, and network adapter visualization need improvement. Users are concerned about cloud service syncing issues impacting performance. Additionally, report generation lacks detail, requiring attention for enhanced user experience in optimizing Wi-Fi environments.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Ekahau AI Pro performs dual-band spectrum analysis during WiFi site surveys, saving significant time.

Its RF interference and integration capabilities are highly valued.

The planning feature is affordable and useful for anticipating WiFi needs.

The tool is highly configurable, accommodating various building materials like cement walls.

Its spectrum analysis provides deep insights, optimizing access points and power levels.

CONS

Ekahau AI Pro support and customer service require significant improvement, often falling short of user expectations.

Signal cancellation issue occurs between two signals which Ekahau AI Pro struggles to monitor effectively, suggesting a need for better capabilities in this area.

There is a notable problem in importing maps into Ekahau AI Pro that can cause delays, particularly with large and complex maps.

Prices for Ekahau AI Pro are considered high and there is a desire for competitive pricing to ensure more accessibility.

Three-dimensional modeling in Ekahau AI Pro could be improved to enhance viewing functionalities, addressing a current limitation.

Ekahau AI Pro Pros review quotes

Lakshmi Narayan

Business Development Manager at PCa Lumens

Oct 2, 2024

The OEM dashboard has a lot of useful features to troubleshoot the Wi-Fi.

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ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

May 3, 2024

Ekahau Site Survey can be crucial for troubleshooting our Wi-Fi network.

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Senior Radio Frequncy DAS Design Engineer at a comms service provider with 51-200 employees

Nov 6, 2024

The most valuable function is the site survey capability.

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Learn what your peers think about Ekahau AI Pro. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.

913,924 professionals have used our research since 2012.

Manager, Unified Communications at University of Tennessee Health Science Center

Mar 14, 2024

We reviewed the maps as a team and determined if any changes needed to be made or if we could just replace APs as they are. We got into this by upgrading our access points to Meraki, and we wanted to make sure that we weren't leaving trouble behind us as we were doing it.

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Network Engineer at Israel InterUniversity Computation Center

Sep 20, 2023

Ekahau Site Survey is an easy and accurate solution.

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Director of Technology at a educational organization with 51-200 employees

Sep 15, 2022

The most valuable features of the Ekahau Site Survey for us are the combination of using the tool.

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Senior Network Engineer at Shabkati network solutions

Jun 3, 2024

The spectrum analysis capability is very good. It provides deep insights into the Wi-Fi environment. It's not just about troubleshooting interference but also optimizing access points and modifying power levels and channels.

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RB

Richard Bradley

Senior Analyst at a manufacturing company with 1,001-5,000 employees

Sep 20, 2022

The troubleshooting tools are the most valuable feature of the solution.

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FJ

Francois Jansen Van Vuuren

Solutions Architect at Altron

Oct 4, 2022

It's easy to plot APs and generate reports.

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Primary Wireless Project Manager at a government with 10,001+ employees

Dec 24, 2021

There are some survey tools that are a little easier to use, but the benefit of using the Ekahau is that it is very configurable. If you go into a building that has solid cement walls, instead of traditional walls, you can configure it for that. It is much more configurable than the other ones.

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Ekahau AI Pro Cons review quotes

Lakshmi Narayan

Business Development Manager at PCa Lumens

Oct 2, 2024

The cloud takes a lot of time to upload the site survey, and we regularly face issues with syncing to the optimizer.

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ALEXANDRE VIANNA

CTO at Redeswirelessbrasil

May 3, 2024

Ekahau needs to enhance the view of materials and make some adjustments to the reports.

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Senior Radio Frequncy DAS Design Engineer at a comms service provider with 51-200 employees

Nov 6, 2024

Ekahau could be improved by adding three-dimensional modeling, as we currently cannot view APIs in a three-dimensional perspective.

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Free Report: Ekahau AI Pro Reviews and More

Learn what your peers think about Ekahau AI Pro. Get advice and tips from experienced pros sharing their opinions. Updated: September 2026.

913,924 professionals have used our research since 2012.

Manager, Unified Communications at University of Tennessee Health Science Center

Mar 14, 2024

We were actually able to recover some access points in some areas that were over saturated. So I I can leave at least two areas where we probably had twice as many access points as we needed to. So we actually redesigned it and pulled some of those access points where I don't know that there was any proper planning done when they were initially deployed. It was before my time, but it just seemed way over saturated, and they were all beaten on each other. So Site wasn't helping. It was probably hurting, and we saved equipment that we could then deploy somewhere else. This can be improved.

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Network Engineer at Israel InterUniversity Computation Center

Sep 20, 2023

Ekahau Site Survey is an expensive solution, and its pricing should be improved.

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Director of Technology at a educational organization with 51-200 employees

Sep 15, 2022

The new Sidekick is going to support Wi-Fi 6 and Wi-Fi 6E.

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Senior Network Engineer at Shabkati network solutions

Jun 3, 2024

The only issue is the price. The overall price is a bit high, especially compared to our other vendor. Ekahau is considered expensive.

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RB

Richard Bradley

Senior Analyst at a manufacturing company with 1,001-5,000 employees

Sep 20, 2022

I wish the solution was better at making different survey modes.

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FJ

Francois Jansen Van Vuuren

Solutions Architect at Altron

Oct 4, 2022

Lacks an in-app photo app or a way to upload photos while carrying out an active onsite survey.

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Primary Wireless Project Manager at a government with 10,001+ employees

Dec 24, 2021

In all of our buildings, whenever we deploy wireless access points, we also have to deploy wireless intrusion detections. The Ekahau Site Survey tool doesn't allow us to differentiate between the access point and the intrusion detection device. That's because they're the same devices, but they're configured differently for the type of usage. That's one area that I would ask them to improve. They should allow the identification of access points versus wireless intrusion detection.

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