I'm an IT specialist and we are resellers of Exabeam. We have it deployed as an on-premise demo test cluster for customer POC. We use it mainly for management and for CM use cases to enable an overview of security events as well as user analytics.
IT Specialist at a tech services company with 51-200 employees
Advanced analytics has a great overview of user behavior
Pros and Cons
- "The advanced analytics has a really great overview of user behavior."
- "We evaluated LogRhythm and Splunk as possible options but in the end, we went with Exabeam - it was the right choice for us taking into account the needs of our customers and projected future needs."
- "I believe if it were more flexible it would be a better product."
What is our primary use case?
What is most valuable?
With E8, the advanced analytics has a really great overview of user behavior. I like the timeline feature the most.
What needs improvement?
The product could be improved by implementing cost use cases. I believe if it were more flexible it would be a better product.
For additional features, I'd like to see more visibility in the networking.
For how long have I used the solution?
We've been using the latest version of this product for the past six months.
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What do I think about the stability of the solution?
It's a stable product, no problems.
What do I think about the scalability of the solution?
Our company doesn't have a huge infrastructure behind the product at the moment, so it's difficult for me to comment about scalability, but I have seen customer references that state it scales really nicely. They are now working on the last big infrastructure and I know that inherently it scales well. The product is mostly for software security use cases, but in our company, only a handful of people use the product, perhaps three or four. In terms of our customers, I would estimate there to be between 10 and 15 users. It would mainly be infrastructure admin and security analysts using the solution.
How are customer service and support?
I haven't needed to make contact with technical support.
Which solution did I use previously and why did I switch?
How was the initial setup?
Setting up the system was relatively easy - it took about a day. Adjusting the information was an ongoing process, so I can't really give a good estimate on that.
Which other solutions did I evaluate?
We evaluated LogRhythm and Splunk as possible options but in the end, we went with Exabeam - it was the right choice for us taking into account the needs of our customers and projected future needs.
What other advice do I have?
I would recommend the product. I don't have any warnings or anything negative to tell anyone, because there are really no problems with the solution. You can pretty much make it up as you go.
I would rate this product an eight out of 10.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: October 2026
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We Opticom Data Products are also VAR for Exabeam products based out of Mumbai India. We also intend to install Exabeam in our office as to provide a platform for PoC to our clients and may also be great learning experience. There is enormous potential in India and have lots of inquiries for Exabeam solution. Pl. advise us for thhe same please. Himanshu shah Opticom Data Products, 98204 30649