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Darktrace vs Exabeam comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Users of Darktrace experience high returns and savings, enhanced system visibility, threat detection, and improved cybersecurity cost-effectiveness.
Sentiment score
7.4
Exabeam Fusion SIEM offers financial institutions cost savings, enhanced security, and strong ROI, though specific pricing is unknown.
Using this solution provides financial benefits by securing from server attacks, which offers indirect savings.
Exabeam offers more machine learning models that detect anomalies.
 

Customer Service

Sentiment score
7.7
Darktrace's customer support is highly rated for responsiveness and proficiency, with minor improvements suggested for complex deployments and specific regions.
Sentiment score
6.3
Exabeam's customer service garners mixed reviews, with varied responses on responsiveness, efficiency, and support quality across regions.
The challenge lies in waiting for a response after logging a ticket.
Darktrace provides excellent technical support with a monthly meeting to review platform incidents, ensuring the system functions as expected.
Any queries I have logged are responded to efficiently.
Even with TAM support from Exabeam, many issues go unresolved.
 

Scalability Issues

Sentiment score
7.6
Darktrace is highly scalable, adaptable to enterprise environments, and supports both cloud-based and on-premise expansion with careful management.
Sentiment score
7.2
Exabeam scales well for enterprise use, despite some latency issues and slowdowns with increased filtering criteria.
Since it's cloud-based, it expands easily.
Darktrace has high scalability, and I would rate it a nine out of ten.
For scalability, I would rate it an eight out of ten because they integrate with many technologies.
 

Stability Issues

Sentiment score
8.5
Darktrace is highly stable, reliable, with 99.9% uptime, efficient performance, and excellent monitoring, rated favorably by users.
Sentiment score
7.2
Exabeam is stable with high ratings, though some users face processing delays and downtime affecting SOC monitoring.
The stability of Darktrace is excellent, rated ten out of ten.
The appliance itself has never let me down.
For stability, I would rate Darktrace an eight out of ten.
These problems were not frequent, and the last six to eight months have been stable.
 

Room For Improvement

Darktrace needs better integration, interface, pricing, reporting, user-friendliness, automation, documentation, and collaboration to reduce false positives and improve protection.
Exabeam needs better flexibility, integration, clearer documentation, enhanced dashboards, faster support, improved UI, and reduced false positives.
They say they can integrate with most firewalls, but when we did an integration with Meraki MX firewalls, that integration didn't work and still doesn't work to this day.
There is no dedicated salesperson in Egypt, and having one would help to improve focus on this market.
Darktrace could improve by integrating with email security gateways like Mimecast or Ironscales.
I have explored the SaaS version; it offers many new features.
Exabeam needs to improve its documentation and provide more customization for dashboards and case management.
 

Setup Cost

Enterprise buyers have mixed pricing perceptions of Darktrace, with costs up to $350,000 annually and flexible payment options.
Exabeam offers reasonable pricing with flexible models, though not the cheapest, it's competitively priced compared to some competitors.
The product is considered expensive compared to others.
The licensing cost is approximately eight dollars a year.
The pricing is costly in USD, and they charge based on device counts.
 

Valuable Features

Darktrace provides AI-driven threat detection and autonomous response, offering real-time monitoring, high visibility, and minimal human intervention.
Exabeam excels with advanced analytics, intuitive interface, seamless integration, automation, and machine learning for enhanced security and ease of use.
If more than 2.5 gigabytes of data have been pulled in a few minutes, it engages by blocking for one-hour intervals, alerts, and extends the block until it goes into full isolation if the violation continues.
I do not need to manually process incidents as Darktrace provides an incident summary, potential detection paths, and other details, all exportable with just a click.
If I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
The product offers useful features like the dashboard, timeline, and session views, which enhance our security tools.
Exabeam's AI capabilities, like the natural language mode, convert natural language into Exabeam queries, enhancing ease of use.
 

Categories and Ranking

Darktrace
Ranking in AI-Powered Cybersecurity Platforms
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
80
Ranking in other categories
Email Security (9th), Intrusion Detection and Prevention Software (IDPS) (1st), Network Traffic Analysis (NTA) (1st), Network Detection and Response (NDR) (1st), Extended Detection and Response (XDR) (6th), AI-Powered Chatbots (2nd), Cloud Security Posture Management (CSPM) (15th), Cloud-Native Application Protection Platforms (CNAPP) (11th), Attack Surface Management (ASM) (3rd)
Exabeam
Ranking in AI-Powered Cybersecurity Platforms
9th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
Security Information and Event Management (SIEM) (17th), User Entity Behavior Analytics (UEBA) (2nd), Security Incident Response (4th), Threat Intelligence Platforms (9th), Security Orchestration Automation and Response (SOAR) (7th)
 

Mindshare comparison

As of May 2025, in the AI-Powered Cybersecurity Platforms category, the mindshare of Darktrace is 23.4%, down from 30.0% compared to the previous year. The mindshare of Exabeam is 2.2%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms
 

Featured Reviews

Malebo Lethoba Group - PeerSpot reviewer
Have found the AI analyst and detection functions highly valuable for network operations while managing complexity in initial setup
The functions I find most valuable in Darktrace ( /products/darktrace-reviews ) are the AI analyst as well as the detection.The autonomous response capabilities of Darktrace are not crucial for me because it doesn't work in a network where there are no core switches. In a modern network, the autonomous response doesn't work, especially when sitting in a shared data center.If I'm running a traditional network where I am not in a shared data center with a layer two dedicated for my resources, then it can work for me. However, if I am in a data center where I don't have layer two, it becomes an issue because the autonomous response is reliant on sending spoofed TCP resets to my core switch to block traffic, which is a major issue.
Stephen-Armstrong - PeerSpot reviewer
The SIEM provides a user-friendly UI experience
When events come into the system, the dashboard categorizes them by the highest risk score, not when they appear on the system. When you've got multiple ongoing incidents you can only see the highest risk score at the top of the list rather than the most recent detection. Exabeam's reporting dashboard could have included a filtering option to filter by the most recent detection.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about Darktrace?
A very useful feature in Darktrace for real-time threat analysis is the packet inspection that analyzes the packet traffic in real time.
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What do you like most about Exabeam Fusion SIEM?
The solution's initial setup process is easy.
What is your experience regarding pricing and costs for Exabeam Fusion SIEM?
I do not have much information about the pricing. However, I am aware that Exabeam is cheaper than Palo Alto based on discussions in meetings.
 

Overview

 

Sample Customers

Irwin Mitchell, Open Energi, Wellcome Trust, FirstGroup plc, Virgin Trains, Drax, QUI! Group, DNK, CreaCard, Macrosynergy, Sisley, William Hill plc, Toyota Canada, Royal British Legion, Vitol, Allianz, KKR, AIRBUS, dpd, Billabong, Mclaren Group.
Hulu, ADP, Safeway, BBCN Bank
Find out what your peers are saying about Darktrace vs. Exabeam and other solutions. Updated: April 2025.
851,491 professionals have used our research since 2012.