We are a PPS payment providing services company in banking, so, we are using it for that. We are banking company and we are using it as a web application firewall.
Senior Network Engineer at PECCO
Helps with blocking attacks on web applications
Pros and Cons
- "The initial setup was was easy to install."
- "We have an SOC, and for collecting logs we are also using the F5 logs to analyze the securities and events, so having a central log management and F5 really helped us to analyze the security logs."
- "People who want to work with the device have to be pro in Linux"
- "Everything is good about the F5 WAF, except the reporting. It's really difficult to set records from that device, the UI is kind of hard to work with, and the reporting must be improved."
What is our primary use case?
How has it helped my organization?
We have an SOC, and for collecting logs we are also using the F5 logs to analyze the securities and events. So having a central log management and F5 really helped us to analyze the security logs. It also helps with blocking the attacks on web applications.
What needs improvement?
Everything is good about the F5 WAF, except the reporting. It's really difficult to set records from that device, the UI is kind of hard to work with, and the reporting must be improved.
As a suggestion to the F5 company, they have to put in shells to have the next generation WAF. So, instead of buying different modules and different hardware and appliances, they can offer an all-in-one solution for WAF.
How was the initial setup?
The initial setup was was easy to install. Our department wasn't installing it, the infrastructure department installed it, so we gave them the policy that we wanted to use.
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What about the implementation team?
Because of the sanctions, we couldn't buy it straight from the US, so we bought it from an Iranian company. They provided us that solution. The company that sold us the device also had some people to consult with us to give us best practices from the previous companies that installed it.
What's my experience with pricing, setup cost, and licensing?
I think it's a good product but the F5 uses shells, so the people who want to work with the device have to be pro in Linux. If they can put everything in the UI so every regular security engineer can work with it, it's fabulous.
What other advice do I have?
I would rate the solution 8 out of 10. We are concerned about the other factors but it's actually not F5 company's fault. The pricing is really high here right now because of the dollar rate but it has nothing to do with the F5, it's because of the sanctions I imagine. At the moment it's a really expensive solution for us, not only F5 but the other appliances.
If I went to another company, and the other company hired me, I would suggest they use this device. Although we don't have a lot of options to choose from around here.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Technical Product Manager at a tech services company with 11-50 employees
Great accessibility features and useful for web application security
Pros and Cons
- "The solution is easily accessible on mobile and laptop devices."
- "We chose this product because we believe it is the best product for us."
- "The delay times on firmware patches and software updates could be better and improved."
What is our primary use case?
Our primary use case for this solution is web application security. We deploy this solution on-premises.
What is most valuable?
We have found the accessibility feature most valuable. For example, the solution is easily accessible on mobile and laptop devices and allows you to send and receive money from anyone.
What needs improvement?
The delay times on firmware patches and software updates could be better and improved.
For how long have I used the solution?
We have been using this solution for seven years.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
The solution is scalable.
How was the initial setup?
The initial setup is complex but easy once you understand the product.
What's my experience with pricing, setup cost, and licensing?
Their pricing is very good for the quality of the product they have delivered in the market. It is a standard licensing cost annually.
Which other solutions did I evaluate?
We chose this product because we believe it is the best product for us. There are other firewalls in the market, but you always look for the best as a vendor.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
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