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KhadimeGAYE - PeerSpot reviewer
Ambassador UTT - UTBM - UTC at a university with 201-500 employees
Real User
Quick setup but configuration could be improved
Pros and Cons
  • "Next Generation Firewall's best feature is that it can be managed on one platform."
  • "Next Generation Firewall's configuration could be improved."

What is our primary use case?

I use Next Generation Firewall as the main point of security in our infrastructure.

What is most valuable?

Next Generation Firewall's best feature is that it can be managed on one platform.

What needs improvement?

Next Generation Firewall's configuration could be improved.

For how long have I used the solution?

I've been using Next Generation Firewall for a month.

Buyer's Guide
Forcepoint Next Generation Firewall
June 2025
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How was the initial setup?

The initial setup was straightforward, and the full configuration took two to three hours.

What about the implementation team?

We used an in-house team.

What's my experience with pricing, setup cost, and licensing?

Next Generation Firewall is moderately priced.

What other advice do I have?

I would rate Next Generation Firewall five out of ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Mohamed Farouk Zyada - PeerSpot reviewer
PS & Technical Manager at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Configuration is complex, and the interface is outdated, but it's relatively stable
Pros and Cons
  • "Forcepoint's stability is satisfactory, for the most part."
  • "Configuration is not easy because it has an old-fashioned interface. The configuration interface is highly complex, and it's been the same for years. They have to change the interface."

What is our primary use case?

Many of our clients have a two-stage firewall. They use one vendor in the data center and another on-prem, so we have to choose between Forcepoint or Cisco. There are choices, but many of our clients have Forcepoint.

What needs improvement?

Configuration is not easy because it has an old-fashioned interface. The configuration interface is highly complex, and it's been the same for years. They have to change the interface.

The structure of the configuration interface isn't like Palo Alto or FortiGate where you can do everything from a single screen. With Forcepoint, you have to import or assign rules because it's working with SMC, the central firewall management. Also, you cannot communicate directly with the product. You have to communicate with the product through the management interface. 

The dashboard also should be updated. 

For how long have I used the solution?

I'm the PS manager, and our team is working with many products, including an email gateway and Forcepoint Next-Generation Firewall. We've been using it for more than four years.

What do I think about the stability of the solution?

Forcepoint's stability is satisfactory, for the most part, but when you have a log increase, you will face issues. If the hard disk is full of logs, it won't accept any configuration. 

How are customer service and support?

If you want help from the support desk, you have to contact tech support and ask them to access the product to go through more troubleshooting. It's the same with web, email, and DLP.

Which solution did I use previously and why did I switch?

We use multiple firewall solutions, including Cisco, Palo Alto, and FortiGate.

How was the initial setup?

Setting up Forcepoint is okay, but you have to import the device and establish tunnel communication between the device and the SMC or the central management team. Deployment takes about five days from beginning to final confirmation, and we have a team of about six people for managing Forcepoint. According to the policy, you have to do things according to the number of clients behind the firewall. It's not straightforward, and it depends on the number of parameters or assets as well as the configuration the customer requires.

What's my experience with pricing, setup cost, and licensing?

The license is based on the number of clients behind the web gateway. If you increase the number of agents, the license will cost more. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Forcepoint Next Generation Firewall
June 2025
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Associate Consultant at SoftwareONE
Reseller
Good URL filtering with helpful technical support and good scalability
Pros and Cons
  • "Technical support has been quite helpful in the past."
  • "The company should update the URL filtering database. They need to enhance the URL filtering and make it easier to customize."

What is our primary use case?

We primarily provide the solution to our customers.

I don't create the use cases. I just deploy as required.

Largely, the solution is used for protection. It can be used for various purposes, including URL filtering, spam filtering, and VPN.

What is most valuable?

The URL filtering is the most valuable aspect of the product. I've used the VPN for that. It's of great value to the customer.

The solution is stable.

The product can scale well.

Technical support has been quite helpful in the past.

What needs improvement?

The company should work to improve its VPN capabilities.

For the most part, there aren't really any features or services that are missing.

The implementation may be a bit more complex for a person who doesn't have much experience with the process.

The company should update the URL filtering database. They need to enhance the URL filtering and make it easier to customize.

For how long have I used the solution?

I've been dealing with the solution for the past two years or so.

What do I think about the stability of the solution?

The solution is mostly stable. We've just had a little configuration issue around the access and net policy. However, beyond that, it's been pretty reliable.

What do I think about the scalability of the solution?

The solution scales well. If a company needs to scale, it can do so with ease.

How are customer service and technical support?

Lately, I have not needed their services, however, I have contacted them in the past. I find them to be very helpful and responsive. They have a good support team. We are quite satisfied with them.

Which solution did I use previously and why did I switch?

I also work with Palo Alto and Check Point.

How was the initial setup?

You cannot say this is a simple product. Comparatively, to other products, such as Fortinet's Firewall, it's much more complex. It has an Azure Server client-server architecture. You need to install the entire management server separately and you need the client's GUI to manage the console. 

Deployment takes a while. It may be ten to 15 days for a medium-sized organization. I've mostly installed this in mid-sized companies.

There is some maintenance required. Often, we offer a monthly health checkup to our clients and we would provide maintenance services. 

What about the implementation team?

I handle the installation for clients. I understand the process and can do everything for them.

What's my experience with pricing, setup cost, and licensing?

This is an expensive product compared to Fortinet, however, it is cheaper than Palo Alto. That said, I can't speak to exact pricing. A different team manages the sales and licensing aspects. 

Which other solutions did I evaluate?

You can compare this solution to a few other vendors. For example, most of the features available in this product are also available in other products as well. If you're talking about Check Point NG and Palo Alto, Forcepoint is very similar. Palo Alto and Fortinet use a single appliance. However, Check Point and the Forcepoint have a  server-client with the architecture actually. We need to install the GUI from that. And a management server and engine we'll install separately too.

What other advice do I have?

We have a partnership with Forcepoint. We are resellers of the solution.

We have clients that have the solution, and therefore we tend to deal with different versions of the solution. It might not always be the latest.

I would recommend the solution. I would rate it at an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
MuhammadRicky Anggoro Pratomo - PeerSpot reviewer
Senior Network Engineer at a tech services company with 11-50 employees
Real User
Top 5
A good and simple solution, but becomes unstable when more features, like auto-scaling are introduced
Pros and Cons
  • "We like the scalability of Forcepoint because with the Forcepoint NGFW solution, we can scale anything. The solution has central management, so we can manage all the branches and devices centrally in one controller."
  • "When it comes to a complex deployment, the rules, firewall features, SD-WAN core features, and auto-scaling can cause the device to be not quite stable."

What is our primary use case?

Forcepoint is a next-generation firewall, we are using it as a firewall for one of our customers, which includes one data center and 95 branches. Using the SD-WAN feature on Forcepoint NGFW, we provide a secure connection from all the branches to the data center.

What is most valuable?

We like the scalability of Forcepoint because, with the Forcepoint NGFW solution, we can scale anything. The solution has central management, so we can manage all the branches and devices centrally in one controller. This also allows the customer to manage the solution centrally.

Forcepoint comes with the SD-WAN feature, which connects all the branches and devices to the data center with a central connection. We bypass using a VPN or IPsec or anything like that because Forcepoint can do it automatically. Also, one of the controller benefits is that it can monitor the tech, meaning all the devices that are managed by Forcepoint.

What needs improvement?

I think some of the customers who already use Forcepoint will benefit from using SD-WAN because it has features like auto-scaling, but I think the auto-scaling needs improvement since only Forcepoint NGFW comes with the SD-WAN solution. Plus, auto-scaling is an important tool and it still may not be good enough for some customers, so I think there is room for more improvement in the auto-scaling feature in SD-WAN.

We have also gotten a slow response from technical support when we experienced hiccups, errors, and bugs. I think there is a lot of room for improvement in the support capabilities.

For how long have I used the solution?

My company has been using the solution for about one year.

What do I think about the stability of the solution?

For a simple deployment with simple requirements, like firewall blocking and connecting to the LAN or data center, the stability of the device is quite good. However, when it comes to a complex deployment, the rules, firewall features, SD-WAN core features, and auto-scaling can cause the device to be not quite stable.

What do I think about the scalability of the solution?

We like the scalability of Forcepoint because with the Forcepoint NGFW solution, we can scale anything. However, I think there is room for more improvement in the auto-scaling feature in SD-WAN.

How are customer service and support?

I think their support capabilities have a lot of room for improvement because my company has had several issues. Of course, other products have issues too, but they have good support that helps us deliver a solution to the customer. With Forcepoint, however, the technical support is slow and I think the support team needs to be improved.

How was the initial setup?

The installation is quite simple, but when it comes to configuration we need to know why the customer is implementing the solution. Firewalling or connecting other branches is a simple configuration but with something like auto-scaling or antivirus, Forcepoint needs to be more straightforward.

What about the implementation team?

I think we deployed a data center in a half-day, so you can deploy the controller or the data center in about a day. The time it takes to activate and configure each branch varies, and may range from 15-40 minutes. Once we activate the solution and set it up for the customer, they connect it to the internet with our password and can begin working. Overall, I think one week is more than enough time for a thorough deployment.

What's my experience with pricing, setup cost, and licensing?

There are some options for licensing. I think usually the licenses are valid for three years, but in my country we only have the option of a one-year license. The license is gauged on the requirements and the controller. There is a basic license and an advanced license, which offers more protection for antiviruses, like web category filtering.

What other advice do I have?

I think Forcepoint is a good simple solution for firewalling. Because of the instability we faced within our project, which I think can be common with Forcepoint, I would only recommend this solution for a retail business with minimal, non-complex requirements. If you need more SD-WAN features, like auto-scaling, I don't think I would recommend Forcepoint. 

I would rate this solution as a five out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Petr Pouzar - PeerSpot reviewer
IT Consultant at M-COM s.r.o
Consultant
Provides hybrid cluster setup and highly stable solution
Pros and Cons
  • "The initial setup is very easy."
  • "In larger companies with extensive infrastructure, retrieving logs for a longer period of time can sometimes take a bit longer than desired."

What is our primary use case?

Our use cases involve deploying the Forcepoint solution, which includes installing the SMC server, management server, log server, as well as physical appliances and designing the clustering of Forcepoint.

What is most valuable?

Forcepoint is a good solution because it has a central server that serves as a management console. You can manage 100s of firewalls from this single console. Additionally, a key advantage is that Forcepoint provides VPN services as part of its basic subscriptions. It is not necessary to pay extra to use VPN services.

What needs improvement?

There is certainly room for improvement. In larger companies with extensive infrastructure, retrieving logs for a longer period of time can sometimes take a bit longer than desired.

In bigger companies with a larger volume of logs; it takes more time to retrieve them due to the increased amount of data.

For how long have I used the solution?

I have been working with Forcepoint for about two years.

What do I think about the stability of the solution?

It is a very stable solution. If you set everything well, if your policy is well designed, it's stable.

Overall, I would rate the stability a nine out of ten. 

What do I think about the scalability of the solution?

It is a very scalable solution. If you don't have enough capacity, you can easily double or even triple it. If you need to add extra Forcepoint devices due to insufficient power, it's just a matter of expanding the cluster. Additionally, the physical boxes can be set up as a hybrid cluster, which means you don't necessarily need the same expensive appliances. You can purchase more affordable ones and integrate them into the Acris cluster. Forcepoint's physical appliances can share and distribute the network traffic between them.

We have enterprise-level as well as small-sized clients. 

How are customer service and support?

The customer service and support are quite good. They are very educated. I never had a case that I wasn't able to solve successfully. So, they are reliable. 

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup is very easy because all you need to do is create a USB disk, which you can obtain from the management server. You configure it once. After that, you just connect the physical server to Ethernet, insert the USB disk, and turn it on. Everything else will be done. You configure it for the first time on the management server and then install it on the FlashDesk. After that, you simply connect the physical server to Ethernet, insert the USB disk, and turn it on. That's it. And everything else will be taken care of.

What about the implementation team?

If you do a simple installation, just the physical setup, it's a matter of hours. For a single installation, for a small business or company where you have around 150 users on the network edge, one engineer is enough. Therefore, the time to deploy the solution depends on the size of the installation.

Moreover, some maintenance is required for the solution. One person or one administration is enough for maintenance. 

What other advice do I have?

I would recommend the solution. Overall, I would rate the solution a nine out of ten because there are disadvantages like only some logs for enterprises. It takes a bit longer for it.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. System Integrator
PeerSpot user
Dino R - PeerSpot reviewer
System Administrator at a insurance company with 1,001-5,000 employees
Real User
Has good stability, but its initial setup process needs improvement
Pros and Cons
  • "It is a scalable solution."
  • "They should provide more details on potential cyber threats."

What is most valuable?

The solution's most valuable features are reporting, support, and classification of cyber attacks.

What needs improvement?

They should provide more details on potential cyber-attacks over a dashboard or email for the solution. Also, they should include centralized dashboard configuration and management.

For how long have I used the solution?

We have been using the solution for three years.

What do I think about the stability of the solution?

I rate the solution's stability an eight or nine.

What do I think about the scalability of the solution?

I rate the solution's scalability a nine out of ten.

How are customer service and support?

The solution's technical support team is quite responsive and provides consistent support.

How would you rate customer service and support?

Positive

How was the initial setup?

The solution's initial setup process is complex. It is challenging to identify new and existing systems.

What about the implementation team?

We implemented the solution with the help of a system integrator.

What's my experience with pricing, setup cost, and licensing?

The solution is expensive.

What other advice do I have?

I rate the solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1774215 - PeerSpot reviewer
Assistant Manager, Information Security at a financial services firm with 5,001-10,000 employees
Real User
The first line of defense
Pros and Cons
  • "Forcepoint is a good, stable solution."
  • "The solution needs to add an antivirus profile and anti-spyware profile, not just policies and VPN."

What is our primary use case?

We publish books and use Forcepoint Firewall as the first line of defense on VPN access.

What needs improvement?

Forcepoint Next Generation Firewall could improve with applying policies. Also, improvement with publishing websites and VPN agent.

The solution needs to add an antivirus profile and anti-spyware profile, not just policies and VPN.

For how long have I used the solution?

Our company has been using Forcepoint Firewall for 5 years.

What do I think about the stability of the solution?

Forcepoint is a good, stable solution.

What do I think about the scalability of the solution?

This solution is scalable. 

How are customer service and support?

The technical support for Forcepoint is fine. They are polite and available twenty-four hours and usually resolve problems the same day.

How was the initial setup?

The initial setup of this solution is easy. We only set up some of the policies.

What's my experience with pricing, setup cost, and licensing?

Forcepoint Next Generation Firewall is reasonable, it is priced the same as other firewalls. 

Which other solutions did I evaluate?

We evaluated Palo Alto, their main advantage over Forcepoint is that they have an antivirus profile and anti-spyware profile.

What other advice do I have?

I would rate Forcepoint a 7 out of 10. I would recommend that anyone considering this solution to upgrade their software to have more advantages.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
Real User
Affords us better centralized management over its competitors with simplicity and flexibility of use
Pros and Cons
  • "Forcepoint Next Generation Firewall is very simple, easy to use, and flexible."
  • "We feel the product's technical support could be better, as this relates to the solution itself, to the installation of the product, and to having a proper understanding of the case."

What is most valuable?

It is very simple, easy to use, and flexible. It is a top solution with a complete feature set. Its most valuable feature involves its environment. 

What needs improvement?

A pain point worth mentioning is the need of the customer or client to properly know the environment as it relates to the presentation of Forcepoint and to have a better knowledge of the product's implementation. 

For how long have I used the solution?

We have been using Forcepoint Next Generation Firewall for six years. 

What do I think about the stability of the solution?

It's very stable product. 

What do I think about the scalability of the solution?

We feel Forcepoint's scalability to be pretty easy and good. It works very well. 

How are customer service and technical support?

We feel the product's technical support could be better, as this relates to the solution itself, to the installation of the product, and to having a proper understanding of the case. 

How was the initial setup?

The initial setup of Forcepoint Next Generation Firewall is not terribly complex. We are talking about three months at the intermediate level. 

While the deployment of a single firewall depends on the environment, this took us between two to five days. 

We employ more than 16 people on our staff for the deployment and maintenance of the solution.

What's my experience with pricing, setup cost, and licensing?

Forcepoint Next Generation Firewall has a good price. 

Which other solutions did I evaluate?

In addition to Forcepoint Next Generation Firewall, we evaluated the concurrency of Palo Alto's features. We feel that Forcepoint affords better centralized management than its competitors.

What other advice do I have?

Our company makes use of every current version of Forcepoint Next Generation Firewall. 

Our clients who use Forcepoint run the gamut from small, medium to large businesses. 

I would rate this solution a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Implementer
PeerSpot user
Buyer's Guide
Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2025
Buyer's Guide
Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.