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reviewer2320872 - PeerSpot reviewer
System Engineer at a computer software company with 1,001-5,000 employees
Real User
Top 5
Jan 1, 2024
A cost-effective solution for firewall but needs a better interface and support

What needs improvement?

Forcepoint could make the interface more reasonable and easier to navigate. If you are not good at Forcepoint, you cannot easily manage it. Fortinet is easy to navigate and reach.

Forcepoint should focus on upgrades. Sometimes, service is impacted or disrupted after an upgrade. You have to read the release notes carefully before doing anything.

For how long have I used the solution?

I have been using Forcepoint Next Generation Firewall for three years.

How are customer service and support?

Four years ago, I called support. Their response was very bad, but the antivirus was good.

Which solution did I use previously and why did I switch?

Fortinet is better because it is very easy to manage. For Forcepoint, you need someone to dive into GUI or make some changes in the configuration, navigate, etc.

Buyer's Guide
Forcepoint Next Generation Firewall
June 2026
Learn what your peers think about Forcepoint Next Generation Firewall. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
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How was the initial setup?

The initial setup is complex with the NG firewall compared to Fortinet. You can manage it easily by doing some virtual context and trying to divide the solution. You need experience for that. You have to do some lab to do something to prepare.

What's my experience with pricing, setup cost, and licensing?

The product is not expensive.

What other advice do I have?

I recommend Fortinet. Fortinet is booming now, but it is expensive. Both have pros and cons. You can compare both with Palo Alto. Palo Alto is more stable and more scalable. Forcepoint has many more features than Fortinet.

Overall, I rate the solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
PeerSpot user
PS & Technical Manager at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Dec 27, 2023
An easy-to-manage security solution but could be cheaper
Pros and Cons
  • "The solution offers sandboxing, which can be integrated at any time."
  • "Forcepoint Next Generation Firewall could change its interface, allowing standard or direct connect modes to be configured."

What is most valuable?

The solution offers sandboxing, which can be integrated at any time.

What needs improvement?

Forcepoint Next Generation Firewall could change its interface, allowing standard or direct connect modes to be configured. While group design and configuration generally function well, there are issues related to OSSL. These issues may necessitate troubleshooting that involves accessing hidden features by adjusting product routes. This level of troubleshooting is currently restricted to technical personnel, not partners or customers.

For how long have I used the solution?

I have been using Forcepoint Next Generation Firewall for a few years.

How are customer service and support?

Technical support is good outside Egypt.

How would you rate customer service and support?

Neutral

Which solution did I use previously and why did I switch?

I have tried FortiGate, Palo Alto, and Symantec. We switched to Forcepoint because it is easy to manage and troubleshoot.

What's my experience with pricing, setup cost, and licensing?

The product is expensive but cheaper than Cisco.

What other advice do I have?

Overall, I rate the solution a six out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free Forcepoint Next Generation Firewall Report and get advice and tips from experienced pros sharing their opinions.