Fortinet FortiMail Cloud Reviews

The primary use case of this solution is for managing spam and viruses in email. We are also using it to send out mail. All of the mail is sent to FortiMailer.

FortiMail manages the mail and sends the mail to the main system inside of the company.

We have approximately 400 email accounts.

I understand a lot about spamming and antivirus and I have improved and increased my knowledge about the security of the system.

The most valuable features of the solution are the antispam, antivirus, and the rules that you can manage inside the system. There is a lot of configuration that we use, but we don't use it all, maybe less than half, but it was enough to better manage the antispam and antivirus.

They advise us of updates and to back up the service in time. It's nice and we haven't had any problems. 

The initial setup should be simplified. It was very involved and the influence of the setup for the delivery of the mail was quite complicated. 

The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system. It is quite complicated because there is a lot to use, and there are many different logical systems to understand to determine if there is spam or not, and if you don't use it correctly, you can create even more problems.

Everything that you need is inside and all that you have to do is to compose the rules correctly and to the way that you like. The configuration for FortiMail is very powerful.

I would like to see the interface simplified and make the configuration easier.

I have been using this solution for one year.

The stability is good, we haven't experienced any problems.

We use this solution every day. The company works also in Arabia, and Qatar, so we work Monday to Monday. There is no stop in service.

It was enough for our necessity.

We have two users for administration.

We have not had any contact with support other than from the partner, over a year ago.

Previously, we were using a different solution. Lockers an Italian solution but it did not send as well as FortiMail. We were able to resolve our issues using FortiMail.

We have also used the Sandbox features, but it caused a delay with the delivery of the mail, so we manage only with a few attachments.

We used other solutions but they did not meet our needs. They were not able to control the spam well enough. Their setup was very easy and simple, but they didn't include an antivirus for the email. We had several issues regarding the mail as a result.

The price was similar to FortiMail.

The initial setup for me was complicated because I am just learning.

There were two people to deploy this solution, me and a consultant. It took one week to deploy.

I had the help of a specialist from a partner of Fortinet. Now we manage it on our own with the help of a partner.

The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years.

Other than the payment of the service for the consultant, there were no additional fees.

We made other comparisons with other solutions. We chose FortiMail because we could implement it with FortiGate and FortiAnalyzer so that we could use only one brand for security.

You can concentrate on the rules and not on what is inside the system because all is managed from Fortinet. Fortinet has a large network that monitors the system around the world.

If there is a problem somewhere Fortinet can act on it immediately. That is very important.

This solution is good for me. I think the development that I see was enough, but at times it can be too much.

Because it is on the cloud it is automatically managed by Fortinet.

It is a good solution and a good choice.

I would rate this solution a nine out of ten.

We use this solution for email security.

We have both on-premises and cloud versions.

The encryption features are most valuable to us.

I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process.

We have not had any issue with the device. It's very stable.

We have not yet tested the scalability, because it is a bit rigid. We wanted that, though. We do not know the scalability very well yet. 

We have around 200 users in our company. They are managers.

We require only three people to be there for deployment, two engineers and one user.

I can rate their technical support as nine out of ten.

I used Check Point which has a feature for email security. I switched because Check Point didn't have a separate solution for email, it was just bundled together with their firewall.

The initial setup was straightforward. It took less than a week to deploy this solution.

We bought through a distributor who helped us deploy the solution.

It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard.

We also evaluated IronPort from Cisco. There's an email security solution from Cisco.

From my experience, this tool is able to protect the network. I would definitely recommend this solution.

I would rate it as nine out of ten.

The primary use case for this solution is the security of email.

The most valuable feature is the advanced threat protection.

This solution is expensive, so the pricing could be improved to be more competitive.

I would like to see more advanced sandbox features, where you can actually download to a machine where you can test.

I am happy with the stability. We haven't had a bug or a crash yet. Normally, it's set and forget, and we don't have to worry about bugs or anything.

It is easy to scale this solution.

We have about sixteen clients using this solution, and the user count is well above one thousand. Some of them are IT managers but the majority are end-users.

We have been in touch with technical support twice, although it was for FortiGate and FortiAnalyzer. We are happy with the support provided by Fortinet.

We use the Cisco security stack as well. The only reasons we use both have to do with scalability and price.

The complexity of the initial setup depends on the implementor's experience. If you know what you're doing then it's easy, but if you don't then I think it's complex.

The first time we implemented this solution we had assistance from our distributor. After that, we started doing it ourselves.

The price of this solution could be more competitive.

My advice to anyone who is implementing this solution is to make sure that it is always kept up to date with the latest in threat protection. That is the most important thing.

I would rate this solution a nine out of ten.

I use this solution for email security, including checking credentials.

We have an on-premises deployment.

The most valuable feature of this solution is the ability to check to see if the email is real.

This solution is slow and it should be made faster.

I haven't been using this solution long enough to discuss stability.

I have not tried scaling this solution yet.

The initial setup of this solution is straightforward, as far as I remember.

I searched online for help implementing this solution myself.

I love FortiMail.

This is a solution that I might recommend.

I would rate this solution an eight out of ten.

We use the on premises version.

The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risks that I have to face.

The dashboard could use improvement. However, I noticed there was a feature for auditing added to Fortinet in the last update. That is the only thing relevant to me, as the information security manager at my site. I gather information about risk and the maturity level we have reached by using Fortinet and FortiGate is great for me.

In general, it's a stable product. I didn't face any incident that had to stop my business. It is always running with high performance. It is reliable and can meet our risk needs. You can say it's a good product.

When we're talking about pricing, other products have about the same price. That is normal.

This solution is used for IT. We made a technical evaluation between two or three products. We looked at their messaging, or mail service. IT made the decision that FortiGate is the best company in my country, in terms of the amount of reference and support it has. This is the company that provides the most support in Jordan. Other products have support really in Dubai only. FortiGate is more distributed in Jordan.

I would rate it as nine out of ten.

We are resellers, and this is one of the solutions that I provide for my customers.

One of my Egyptian customers has lots of inboxes and we used this solution as a list box server. You can also use it for messaging security.

We have experience with the on-premises deployment.

When it comes to security, this solution is not as efficient as other products.

Email sorting is missing from this solution.

When it comes to internationalization, especially with the time and date, this solution is very limited. We need a third-party appliance to take care of that.

This solution is pretty stable, overall.

We have twenty-five hundred mailboxes.

We have had a couple of technical support cases, and support has not been a problem.

This solution is easy to install. The deployment takes about forty-five minutes.

I update this solution regularly.

I can do the installation myself.

I have not used the cloud version of this solution, but I think that it will become more popular in the coming years.

I would rate this solution a six out of ten.

The primary use cases for this solution are for Anti-Spam, email security, and email ATP.

The most valuable features are email ATP and Malware Analysis.

The URL filtering, inside the email, for example, when you receive an email, or I can send you a link inside the email copy, email security can detect to see if I am a hacker, a virus or something malicious. It will spoof my email.

When sending or receiving an email, the engine is supposed to scan each link, each file, and the content, to deliver or receive a clear or clean email message. 

The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future.

In the next release, I would like to see email encryption, as it is currently it is not in place. Sophos is offering email encryption and if Fortinet enhanced this feature they could compete with Sophos.

Also, Archiving is not currently in place.

This solution is stable.

This is a cloud-based solution with a data center, so if site one goes down then site two will continue, it's always available. All of the vendors are this same in this area.

The scalability is good because this is through the cloud. You can grow as you go, and you can increase the number of point boxes.

As it is a subscribed basis you pay to increase your growth.

This solution is scalable. 

There is no installation as it's an integration with the cloud. If I have a customer who wants to integrate with FortiMail, he will ask me for the parameters and he will do that through the cloud.

No one does any installation through FortiMail. I will give the vendor the parameters, ID and some parameters from the email server, he then will input the information on his own and give me permission or access.

No implementation and nothing technical is required.

It's on a subscribed basis.

No one will do the installation or implementation for FortiMail, as it will be done by the vendors. Fortinet will do the installation and the implementation, this is the email security, not the email itself.

If you have an email like Gmail for example, and you want to apply security layers to secure your Gmail mailbox, you would have to contact Fortinet and they would ask you a series of questions and ask for your email parameters and your email server, then they would redirect your mail to Fortinet to evaluate the traffic, then back to your mailbox.

Nothing is done on your side, it's all done through Fortinet.

I am selling this solution from a consultants perspective, I am a reseller.

I would rate this solution an eight out of ten.

We are using FortiMail Cloud for the SMTP mail gateway.

The product has the best feature for processed mail analysis.

FortiMail Cloud's GUI needs improvement. It could be more user-friendly and easier to navigate as well.

We have been using FortiMail Cloud for less than a year.

Stability-wise, I rate the product an eight out of ten.

I rate FortiMail Cloud's scalability a six out of ten.

The licensing in terms of the provisioning process was complex for the initial setup.

The product allows us to have a few more functionalities, but there is no real difference in return on investment compared to previous years.

FortiMail Cloud has a reasonable price, although its licensing is complex.

There is no huge difference between FortiMail, Proofpoint, or Cisco IronPort devices. I rate the product an eight out of ten.