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Amazon WorkMail vs Fortinet FortiMail Cloud comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkMail
Ranking in Cloud Email
2nd
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
12
Ranking in other categories
Email Applications (4th)
Fortinet FortiMail Cloud
Ranking in Cloud Email
6th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Email Gateway (SEG) (6th)
 

Mindshare comparison

As of April 2025, in the Cloud Email category, the mindshare of Amazon WorkMail is 8.5%, down from 12.3% compared to the previous year. The mindshare of Fortinet FortiMail Cloud is 2.6%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
 

Featured Reviews

Michael Olayemi - PeerSpot reviewer
Provides free messages and helps to keep customers updated
The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email. I would only suggest that Amazon WorkMail relax the rules for using Amazon SES in production. When you create an account, it starts in Sandbox mode, which means you can't use it in production right away. You must go through a process, message Amazon, and request to move it to production. Since Amazon is a big company, I feel customers shouldn't need this permission to use the service in production.
Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"It is very stable. I haven't faced any issues."
"The best feature is that Amazon SES provides verified email messages."
"Amazon SES is very easy to configure."
"There is no need for me to set up security."
"Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure."
"Amazon SES can handle a high volume of emails, making it suitable for organizations with large email lists or that need to send a large number of emails on a regular basis."
"We use the tool for transactional emails and marketing."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"Content disarming and analysis are essential features in our email security setup"
"The product's initial setup is straightforward and simple, making it an easy-to-use tool."
"This solution is easy to install. The deployment takes about forty-five minutes."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"Fortinet is good at providing security beyond our email solution assets."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The deployment is simple."
 

Cons

"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"The product should improve technical support."
"There is room for improvement in the support. It's just that customer support, though good, takes time to resolve issues."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"I would like to see detailed reports on email success and failure rates."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"The only issue is the price, which is far too expensive."
"Amazon WorkMail's user interface could be more intuitive and user-friendly."
"Its GUI needs improvement."
"I can't see the feedback to the FortiMail gateway."
"There are no specific new features I would suggest at this moment."
"Networking should be simplified."
"Email sorting is missing from this solution."
"This solution is slow and it should be made faster."
"They could look at strengthening anti-spam with the newly observed domains."
"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."
 

Pricing and Cost Advice

"WorkMail does require a license, it is, per user."
"The solution should improve its price."
"It's very cheap. The cheapest among all the services available."
"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"I see how manageable and flexible the licenses are."
"The product's price is reasonable."
"You only have to purchase one license for multiple participants."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Government
9%
University
8%
Comms Service Provider
7%
Computer Software Company
15%
Financial Services Firm
6%
Hospitality Company
6%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What needs improvement with Amazon WorkMail?
Amazon WorkMail's user interface could be more intuitive and user-friendly. Integration with Gmail using both SMTP and POP3 would be beneficial.
What advice do you have for others considering Amazon WorkMail?
Currently, I don't have any advice about using Amazon WorkMail. Since I only use AWS and am unfamiliar with its competitors, I can't recommend it.
What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
FortiMail is cost-efficient, however, Symantec Mail Gateway and DLP solutions might be comparable.
What needs improvement with Fortinet FortiMail Cloud?
There are no specific new features I would suggest at this moment. FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology.
 

Also Known As

Amazon SES
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Amazon WorkMail vs. Fortinet FortiMail Cloud and other solutions. Updated: April 2025.
845,589 professionals have used our research since 2012.