Fortinet FortiMail Cloud vs SendGrid comparison

Fortinet and Twilio are both solutions in the Cloud Email category. Fortinet is ranked #5 with an average rating of 7.3, while Twilio is ranked #1 with an average rating of 8.4. Fortinet holds a 3.3% mindshare in CE, compared to Twilio’s 11.9% mindshare. Additionally, 88% of Fortinet users are willing to recommend the solution, compared to 100% of Twilio users who would recommend it.

Fortinet FortiMail Cloud

Read 24 Fortinet FortiMail Cloud reviews

1,947 Views
214 Comparison Views

88% willing to recommend

SendGrid

Read 19 SendGrid reviews

978 Views
978 Comparison Views

100% willing to recommend

Fortinet FortiMail Cloud

SendGrid

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Fortinet FortiMail Cloud and SendGrid based on real PeerSpot user reviews.

Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Fortinet FortiMail Cloud vs. SendGrid Report (Updated: December 2025).

Buyer's Guide

Fortinet FortiMail Cloud vs. SendGrid

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiMail Cloud

Ranking in Cloud Email

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Secure Email Gateway (SEG) (8th)

SendGrid

Ranking in Cloud Email

1st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2026, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 3.3%, up from 2.5% compared to the previous year. The mindshare of SendGrid is 11.9%, down from 19.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Email Market Share Distribution
Product	Market Share (%)
SendGrid	11.9%
Fortinet FortiMail Cloud	3.3%
Other	84.8%

Cloud Email

Featured Reviews

Himashu Rathoe

Senior Network Security Engineer at Vibs

Provides solid functionality and allows room for enhancing content management and support services

They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.

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Niranjan Sharma

Software Developer at a healthcare company with 11-50 employees

Saves server load by sending bulk email notifications efficiently

The best feature SendGrid offers is the ability to send multiple emails at the same time. The ability to send multiple emails at the same time helps my workflow and organization because I do not have to run a loop every time. Once I set all the emails in a comma separator, I can send them to multiple users without creating too much load on my server. SendGrid has positively impacted my organization by solving the notification problem. By using SendGrid, I can easily send notifications to users, and it is simple to use in my Node.js project. SendGrid has helped with notifications because when I send an email, the user knows who is sending it and they can revert back to our CRM team. That is positive for our business and organization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature is the advanced threat protection."

"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."

"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."

"If there is a problem somewhere Fortinet can act on it immediately. That is very important."

"This solution is easy to install. The deployment takes about forty-five minutes."

"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."

"The deployment is simple."

"The return on investment for us was achieved since we did not have similar incidents again in our environment."

More Fortinet FortiMail Cloud pros

"They have pretty good support in terms of any issues."

"The most valuable feature is the conditions in automation."

"The solution scales well."

"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."

"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."

"It is a stable and scalable solution."

"It is easy to set up."

"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."

Cons

"They could look at strengthening anti-spam with the newly observed domains."

"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."

"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."

"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."

"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."

"The downside of this solution is that it is difficult to implement policies on FortiMail."

"There are no specific new features I would suggest at this moment."

"This ease of use and user-friendliness is something we believe could be improved in FortiMail."

More Fortinet FortiMail Cloud cons

"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."

"The contact limit alerts need to be improved."

"They should make the solution more user-friendly."

"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."

"The reporting part needs improvement."

"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."

"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."

"SendGrid is a great solution. I don't have any areas of improvement."

Pricing and Cost Advice

"It's on a subscribed basis."

"The product's price is reasonable."

"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."

"You only have to purchase one license for multiple participants."

"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."

"The price of this solution could be more competitive."

"When we're talking about pricing, other products have about the same price. That is normal."

"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"

More Fortinet FortiMail Cloud pricing and cost advice

"The basic plan starts at €90 per month."

"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."

"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."

"The solution is relatively inexpensive."

"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."

"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."

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Top Industries

By visitors reading reviews

Computer Software Company

11%

University

Financial Services Firm

Healthcare Company

Manufacturing Company

12%

Government

University

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	8
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	13
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?

The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.

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What needs improvement with Fortinet FortiMail Cloud?

The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.

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What is your primary use case for Fortinet FortiMail Cloud?

I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...

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What is your experience regarding pricing and costs for SendGrid?

The pricing is good, the cost is good, and I have no issues with licensing.

See all answers

What needs improvement with SendGrid?

SendGrid is already nice, but it could be improved by providing the company ID when sending the email. I was sending emails to my customers in a tenant-based project, where I need to maintain the c...

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What is your primary use case for SendGrid?

My main use case for SendGrid is sending emails using SendGrid. I also design some templates to send to customers, and from time to time, according to the schedule, we send the templates. My client...

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Product Reports

Buyer's Guide

Fortinet FortiMail Cloud

January 2026

Download Fortinet FortiMail Cloud product report

Buyer's Guide

SendGrid

January 2026

Download SendGrid product report

Overview

Fortinet FortiMail Cloud is a comprehensive email security solution that protects organizations from advanced threats and ensures secure email communication. It offers robust features such as anti-spam, anti-malware, and data loss prevention to safeguard against email-borne attacks. With its cloud-based deployment, FortiMail Cloud provides scalable and flexible email security without the need for additional hardware or software.

It offers real-time threat intelligence and advanced analytics to detect and block sophisticated threats, including zero-day attacks. FortiMail Cloud also includes encryption capabilities to secure sensitive data and comply with regulatory requirements. With its user-friendly interface and centralized management, organizations can easily configure and monitor email security policies across multiple domains.

FortiMail Cloud provides comprehensive protection against email threats, ensuring business continuity and peace of mind.

Fortinet

SendGrid is a versatile email delivery platform for sending transactional and marketing emails, with APIs for connecting with existing email marketing software. It is used by Fintechs, e-commerce stores, and event management platforms for sending high volumes of emails while following compliance requirements.

The platform offers easy integration and automation, a stable and scalable solution, flexible API, and a high deliverability rate. SendGrid has helped organizations automate communication with clients for commercial campaigns, marketing activities, and transactional tasks, and is the preferred way to communicate with clients for guaranteed delivery.

Twilio

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

ScoutMob

Buyer's Guide

Fortinet FortiMail Cloud vs. SendGrid

December 2025

Free Report: Fortinet FortiMail Cloud vs. SendGrid

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