Fortinet FortiMail Cloud vs SendGrid comparison

Fortinet and Twilio are both solutions in the Cloud Email category. Fortinet is ranked #5 with an average rating of 7.3, while Twilio is ranked #1 with an average rating of 8.4. Fortinet holds a 3.6% mindshare in CE, compared to Twilio’s 9.7% mindshare. Additionally, 88% of Fortinet users are willing to recommend the solution, compared to 100% of Twilio users who would recommend it.

Fortinet FortiMail Cloud

Read 24 Fortinet FortiMail Cloud reviews

2,100 Views
294 Comparison Views

88% willing to recommend

SendGrid

Read 21 SendGrid reviews

1,281 Views
1,281 Comparison Views

100% willing to recommend

Fortinet FortiMail Cloud

SendGrid

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Fortinet FortiMail Cloud and SendGrid based on real PeerSpot user reviews.

Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Fortinet FortiMail Cloud vs. SendGrid Report (Updated: March 2026).

Buyer's Guide

Fortinet FortiMail Cloud vs. SendGrid

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Fortinet FortiMail Cloud

Ranking in Cloud Email

5th

Average Rating

8.0

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Secure Email Gateway (SEG) (8th)

SendGrid

Ranking in Cloud Email

1st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 3.6%, up from 2.8% compared to the previous year. The mindshare of SendGrid is 9.7%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Email Mindshare Distribution
Product	Mindshare (%)
SendGrid	9.7%
Fortinet FortiMail Cloud	3.6%
Other	86.7%

Cloud Email

Featured Reviews

Himashu Rathoe

Senior Network Security Engineer at Vibs

Provides solid functionality and allows room for enhancing content management and support services

They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.

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Niranjan Sharma

Software Developer at a healthcare company with 11-50 employees

Saves server load by sending bulk email notifications efficiently

The best feature SendGrid offers is the ability to send multiple emails at the same time. The ability to send multiple emails at the same time helps my workflow and organization because I do not have to run a loop every time. Once I set all the emails in a comma separator, I can send them to multiple users without creating too much load on my server. SendGrid has positively impacted my organization by solving the notification problem. By using SendGrid, I can easily send notifications to users, and it is simple to use in my Node.js project. SendGrid has helped with notifications because when I send an email, the user knows who is sending it and they can revert back to our CRM team. That is positive for our business and organization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies."

"It has the best feature for processed mail analysis."

"The encryption features are most valuable to us."

"One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers."

"I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items."

"Fortinet is good at providing security beyond our email solution assets."

"If there is a problem somewhere Fortinet can act on it immediately. That is very important."

"Overall, it is a comprehensive and reliable solution."

More Fortinet FortiMail Cloud pros

"It is easy to set up."

"The most valuable feature is the conditions in automation."

"It is a stable and scalable solution."

"They have pretty good support in terms of any issues."

"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."

"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."

"The solution scales well."

"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."

Cons

"The dashboard could use improvement."

"I can't see the feedback to the FortiMail gateway."

"Its GUI needs improvement."

"The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future."

"The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find."

"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."

"The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system."

"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."

More Fortinet FortiMail Cloud cons

"SendGrid is a great solution. I don't have any areas of improvement."

"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."

"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."

"They should make the solution more user-friendly."

"The reporting part needs improvement."

"The contact limit alerts need to be improved."

"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."

"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."

Pricing and Cost Advice

"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"

"I see how manageable and flexible the licenses are."

"It's on a subscribed basis."

"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."

"The price of this solution could be more competitive."

"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."

"The product's price is reasonable."

"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."

More Fortinet FortiMail Cloud pricing and cost advice

"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."

"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."

"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."

"The basic plan starts at €90 per month."

"The solution is relatively inexpensive."

"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."

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Top Industries

By visitors reading reviews

Computer Software Company

10%

University

Financial Services Firm

Non Profit

Manufacturing Company

10%

Government

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	16
Midsize Enterprise	8
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?

The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.

See all answers

What needs improvement with Fortinet FortiMail Cloud?

The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.

See all answers

What is your primary use case for Fortinet FortiMail Cloud?

I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...

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What is your experience regarding pricing and costs for SendGrid?

The pricing experience was reasonable at the beginning, but it increased as my email volume grew.

See all answers

What needs improvement with SendGrid?

I think SendGrid is great already as it is. If they keep developing it, that would be beneficial. If I were a power user, then I would probably have some ideas, but it is perfect for my use case. S...

See all answers

What is your primary use case for SendGrid?

Our main use case is integrating SendGrid with Sentinel, and we use the .NET API. For SendGrid with the .NET API, any use case can work. We can accomplish anything, but for example, contact forms w...

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Product Reports

Buyer's Guide

Fortinet FortiMail Cloud

March 2026

Download Fortinet FortiMail Cloud product report

Buyer's Guide

SendGrid

February 2026

Download SendGrid product report

Overview

Fortinet FortiMail Cloud is a comprehensive email security solution that protects organizations from advanced threats and ensures secure email communication. It offers robust features such as anti-spam, anti-malware, and data loss prevention to safeguard against email-borne attacks. With its cloud-based deployment, FortiMail Cloud provides scalable and flexible email security without the need for additional hardware or software.

It offers real-time threat intelligence and advanced analytics to detect and block sophisticated threats, including zero-day attacks. FortiMail Cloud also includes encryption capabilities to secure sensitive data and comply with regulatory requirements. With its user-friendly interface and centralized management, organizations can easily configure and monitor email security policies across multiple domains.

FortiMail Cloud provides comprehensive protection against email threats, ensuring business continuity and peace of mind.

Fortinet

SendGrid is a versatile email delivery platform for sending transactional and marketing emails, with APIs for connecting with existing email marketing software. It is used by Fintechs, e-commerce stores, and event management platforms for sending high volumes of emails while following compliance requirements.

The platform offers easy integration and automation, a stable and scalable solution, flexible API, and a high deliverability rate. SendGrid has helped organizations automate communication with clients for commercial campaigns, marketing activities, and transactional tasks, and is the preferred way to communicate with clients for guaranteed delivery.

Twilio

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data

ScoutMob

Buyer's Guide

Fortinet FortiMail Cloud vs. SendGrid

March 2026

Free Report: Fortinet FortiMail Cloud vs. SendGrid

Find out what your peers are saying about Fortinet FortiMail Cloud vs. SendGrid and other solutions. Updated: March 2026.

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