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Fortinet FortiMail Cloud vs SendGrid comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Cloud Email
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Secure Email Gateway (SEG) (8th)
SendGrid
Ranking in Cloud Email
1st
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 3.5%, up from 2.8% compared to the previous year. The mindshare of SendGrid is 8.3%, down from 17.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.3%
Fortinet FortiMail Cloud3.5%
Other88.2%
Cloud Email
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Fortinet is good at providing security beyond our email solution assets."
"The encryption features are most valuable to us."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"Fortinet's support is really good."
"This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators."
"The most valuable features are the low price and its ability to integrate with other Fortinet products."
"Overall, I recommend this solution to other people."
"SendGrid offers features that stand out for me, including that it is very easy to use, especially for a developer."
"The API configuration is much cleaner in SendGrid."
"The solution scales well."
"They have pretty good support in terms of any issues."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"Their REST API feature is the most amazing and easy API I have used."
"It is easy to set up."
"With SendGrid, we have found a perfect solution to that scenario, and we don't have to involve infrastructure team anymore."
 

Cons

"This solution is slow and it should be made faster."
"I can't see the feedback to the FortiMail gateway."
"The price is relatively expensive."
"The dashboard could use improvement."
"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"They could look at strengthening anti-spam with the newly observed domains."
"The throwback with Sophos is that it had a huge problem with spam."
"Fortinet policies add an extra load to the endpoint."
"I forgot my password, and when I tried to log in, it indicated that a reset link was sent to my email, but I did not receive it."
"If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support."
"The contact limit alerts need to be improved."
"They should make the solution more user-friendly."
"SendGrid has positively impacted my organization as we moved to it from our own email servers, though it also gives us less control over everything."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"The reporting part needs improvement."
"SendGrid is a great solution. I don't have any areas of improvement."
 

Pricing and Cost Advice

"You only have to purchase one license for multiple participants."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"When we're talking about pricing, other products have about the same price. That is normal."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"I see how manageable and flexible the licenses are."
"It's on a subscribed basis."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"The product's price is reasonable."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
"The solution is relatively inexpensive."
"The basic plan starts at €90 per month."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
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Top Industries

By visitors reading reviews
Comms Service Provider
8%
Construction Company
8%
Financial Services Firm
7%
University
7%
Manufacturing Company
17%
Outsourcing Company
14%
Construction Company
11%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
What needs improvement with SendGrid?
I think there is room for improvement in customer service, up-to-date documentation, and better training.
What is your primary use case for SendGrid?
I use SendGrid for sending marketing emails and confirmation emails from our web pages.
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
ScoutMob
Find out what your peers are saying about Fortinet FortiMail Cloud vs. SendGrid and other solutions. Updated: September 2026.
913,683 professionals have used our research since 2012.