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Fortinet FortiMail Cloud vs SendGrid comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Cloud Email
6th
Average Rating
8.0
Reviews Sentiment
6.9
Number of Reviews
22
Ranking in other categories
Secure Email Gateway (SEG) (6th)
SendGrid
Ranking in Cloud Email
3rd
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 2.6%, up from 1.6% compared to the previous year. The mindshare of SendGrid is 20.1%, up from 15.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
 

Featured Reviews

Pravin Mandlik - PeerSpot reviewer
Provides enhanced email security with potential agent compatibility issues
There are definitely features that Fortinet should work on. I'm not the right person to implement those features. For a portable cloud solution, a customer has more affinity towards a solution where endpoint security is already in place. In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor. If we go for FortiMail Cloud and have a separate endpoint security solution, there are two agents that have to sit on a customer endpoint. From that perspective, Fortinet policies add an extra load to the endpoint. Maybe other solutions have an advantage when it comes to Fortinet.
Rastu Singh - PeerSpot reviewer
Clean and simple to use with good integration capabilities
There are lots of things that are quite good with SendGrid as compared to other platforms. For example, it is very easy to set up, and it is very clean and simple to use. The email integration is fairly easy, and I can say it is reliable. It also allows you to implement services from other platforms as well. So you can have multiple things in a single place. We're using the API. They provide certain add-ons, like Azure add-ons. You can connect with Azure as well. They have decent support in terms of any issues. They have a nice dashboard as well. It gives almost all information in a single place, and it is scalable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is easy to install. The deployment takes about forty-five minutes."
"The scanners with FortiMail are valuable."
"Fortinet's support is really good."
"The implementation was very professional. There are a lot of features I can get through Fortinet and FortiMail, such as security. FortiGuard is the most reliable and professional mitigation center to handle incidents and risk that I have to face."
"It has the best feature for processed mail analysis."
"Content disarming and analysis are essential features in our email security setup"
"Overall, it is a comprehensive and reliable solution."
"The encryption features are most valuable to us."
"The most valuable feature is the conditions in automation."
"They have pretty good support in terms of any issues."
"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."
"The solution scales well."
"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."
"It is a stable and scalable solution."
"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."
"It is easy to set up."
 

Cons

"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming."
"I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process."
"FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology."
"They could look at strengthening anti-spam with the newly observed domains."
"Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me."
"I can't see the feedback to the FortiMail gateway."
"The product could be improved by extending reporting tools and adding options for notification."
"A long time ago, I may have had an issue, and I had to wait for support, which wasn't that helpful. However, that was a very long time ago. Overall, I've had a good experience."
"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."
"The contact limit alerts need to be improved."
"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."
"The reporting part needs improvement."
"They should make the solution more user-friendly."
"SendGrid is a great solution. I don't have any areas of improvement."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
 

Pricing and Cost Advice

"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"When we're talking about pricing, other products have about the same price. That is normal."
"You only have to purchase one license for multiple participants."
"The licensing is for three years. In the beginning, we did not pay monthly, it was paid once for three years."
"The product's price is reasonable."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The price of this solution could be more competitive."
"The pricing depends on various factors, including the type of licenses and subscriptions you have procured"
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"The basic plan starts at €90 per month."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"The solution is relatively inexpensive."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
6%
Hospitality Company
6%
Manufacturing Company
6%
University
9%
Manufacturing Company
9%
Financial Services Firm
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Fortinet FortiMail Cloud?
Content disarming and analysis are essential features in our email security setup
What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
FortiMail is cost-efficient, however, Symantec Mail Gateway and DLP solutions might be comparable.
What needs improvement with Fortinet FortiMail Cloud?
There are no specific new features I would suggest at this moment. FortiMail needs to develop further, particularly in integrating AI features, to keep up with rapidly advancing technology.
What do you like most about SendGrid?
It is a stable and scalable solution.
What is your experience regarding pricing and costs for SendGrid?
The solution is relatively inexpensive. We have to purchase only one license.
What needs improvement with SendGrid?
They should add a categorization feature to the solution. There should be a folder system to segregate the designs. They should make the solution more user-friendly. Presently, the template designs...
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
ScoutMob
Find out what your peers are saying about Fortinet FortiMail Cloud vs. SendGrid and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.