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Fortinet FortiMail Cloud pros and cons

Vendor: Fortinet
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Fortinet FortiMail Cloud is easy to install with a deployment time of about forty-five minutes.
The most valuable features include advanced threat protection, email analysis, and encryption capabilities.
Integration with other Fortinet products and third-party email servers is seamless, enhancing usability.
Its ability to monitor and quarantine emails effectively helps maintain high security standards.
While it is somewhat expensive, the investment is justified by its comprehensive security features and reliable support.

CONS

Fortinet FortiMail Cloud's URL filtering lacks support for all languages and needs enhancements.
Email sorting features are absent in Fortinet FortiMail Cloud.
More advanced sandbox features are requested, allowing downloads for testing.
Implementing policies on FortiMail poses difficulty.
Technical support from Fortinet, while rated decently, can be challenging to reach and time-consuming.
 

Fortinet FortiMail Cloud Pros review quotes

IA
Dec 16, 2019
This is a solid email monitoring and security system that learns and maintains a two-way dialog with email system administrators.
AbdulHannan - PeerSpot reviewer
Sep 29, 2023
Content disarming and analysis are essential features in our email security setup
LucaTurano - PeerSpot reviewer
Jan 21, 2020
If there is a problem somewhere Fortinet can act on it immediately. That is very important.
Learn what your peers think about Fortinet FortiMail Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Phakedi Mphela - PeerSpot reviewer
Oct 17, 2023
The product's initial setup is straightforward and simple, making it an easy-to-use tool.
Pravin Mandlik - PeerSpot reviewer
Jan 27, 2025
Fortinet is good at providing security beyond our email solution assets.
MS
Sep 26, 2019
The most valuable features are email ATB and Malware Analysis.
GK
Feb 4, 2021
The most valuable features are filtering and sandboxing.
KF
Jan 29, 2020
The most valuable features are the low price and its ability to integrate with other Fortinet products.
BW
Mar 27, 2025
Overall, it is a comprehensive and reliable solution.
it_user930276 - PeerSpot reviewer
Oct 31, 2019
The encryption features are most valuable to us.
 

Fortinet FortiMail Cloud Cons review quotes

IA
Dec 16, 2019
The product could be improved by extending reporting tools and adding options for notification.
AbdulHannan - PeerSpot reviewer
Sep 29, 2023
This ease of use and user-friendliness is something we believe could be improved in FortiMail.
LucaTurano - PeerSpot reviewer
Jan 21, 2020
The setup of the rules can be improved. I think it should be simplified and would be the best improvement in the system.
Learn what your peers think about Fortinet FortiMail Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: June 2025.
860,592 professionals have used our research since 2012.
Phakedi Mphela - PeerSpot reviewer
Oct 17, 2023
Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me.
Pravin Mandlik - PeerSpot reviewer
Jan 27, 2025
Fortinet policies add an extra load to the endpoint.
MS
Sep 26, 2019
The URL filtering and handling should be enhanced because it doesn't support all languages. I believe that this would be easy to enhance in the future.
GK
Feb 4, 2021
It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users.
KF
Jan 29, 2020
The downside of this solution is that it is difficult to implement policies on FortiMail.
BW
Mar 27, 2025
The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming.
it_user930276 - PeerSpot reviewer
Oct 31, 2019
I've not been able to use more than two domains in the back end. I like to view logs for the different domains. If I add any other domain I'm not able to get a proper cPanel for that domain. I am talking about the login factors. I'm not able to see logs for different domains in a different Window. Basically, it's an issue in the login process.