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Fortinet FortiMail Cloud pros and cons

Vendor: Fortinet
4.0 out of 5

Pros & Cons summary

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Prominent pros & cons

PROS

Fortinet FortiMail Cloud offers valuable features such as email ATB, Malware Analysis, advanced threat protection, and encryption.
Installation and deployment are straightforward, taking approximately forty-five minutes.
Integration with other Fortinet products and third-party email servers is seamless.
Scanners and sandboxing are crucial for email monitoring and security, providing essential features like filtering and content disarming.
Fortinet FortiMail Cloud has a positive impact by classifying emails and offering robust support, contributing to a comprehensive and reliable security setup.

CONS

URL filtering and handling lack support for all languages and need enhancement.
Email sorting is absent from Fortinet FortiMail Cloud.
The implementation of policies in FortiMail is challenging.
Fortinet FortiMail Cloud does not incorporate AI, making it less advanced.
Technical support from Fortinet could be improved as reaching support is sometimes difficult and time-consuming.
 

Fortinet FortiMail Cloud Pros review quotes

HR
Senior Network Security Engineer at Vibs
Jun 20, 2025
Cost-wise, it's a bit expensive, but it's totally worth it.
Pravin Mandlik - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Jan 27, 2025
Fortinet is good at providing security beyond our email solution assets.
BW
Owner at wct it-solutions GmbH
Mar 27, 2025
Overall, it is a comprehensive and reliable solution.
Learn what your peers think about Fortinet FortiMail Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Yonas Abebe - PeerSpot reviewer
Senior Network and Security Engineer at Symbol Technologies PLC
Feb 4, 2025
Fortinet and other software ensure that my company's email remains safe, helping to avoid access issues at some cost in production.
reviewer2650056 - PeerSpot reviewer
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Feb 20, 2025
The quarantine feature of FortiMail is the most valuable, as it quarantines emails based on my policies.
AbdulHannan - PeerSpot reviewer
Network Security Engineer at Pronet
Sep 29, 2023
Content disarming and analysis are essential features in our email security setup
Phakedi Mphela - PeerSpot reviewer
IT Project Manager at Brilliant telecommunications
Oct 17, 2023
The product's initial setup is straightforward and simple, making it an easy-to-use tool.
Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
May 25, 2023
I am impressed with the tool's ability to setup rules and destinations. It also helps to monitor suspicious items.
Zsolt Zalka - PeerSpot reviewer
Corporate IT Manager at PRopex Furnishing Solutions
Jun 28, 2022
The scanners with FortiMail are valuable.
Mohamed Attia - PeerSpot reviewer
Senior Security Engineer at Interact Technology Solutions
Jul 31, 2022
The deployment is simple.
 

Fortinet FortiMail Cloud Cons review quotes

HR
Senior Network Security Engineer at Vibs
Jun 20, 2025
We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files.
Pravin Mandlik - PeerSpot reviewer
Director at a tech services company with 11-50 employees
Jan 27, 2025
Fortinet policies add an extra load to the endpoint.
BW
Owner at wct it-solutions GmbH
Mar 27, 2025
The customer service and technical support from Fortinet could improve. While they rate between seven and eight, reaching support can sometimes be challenging and time-consuming.
Learn what your peers think about Fortinet FortiMail Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
893,244 professionals have used our research since 2012.
Yonas Abebe - PeerSpot reviewer
Senior Network and Security Engineer at Symbol Technologies PLC
Feb 4, 2025
Fortimail Cloud should include more advanced AI features that can analyze every traffic type.
reviewer2650056 - PeerSpot reviewer
Cyber Security Engineer at a financial services firm with 501-1,000 employees
Feb 20, 2025
There are no specific new features I would suggest at this moment.
AbdulHannan - PeerSpot reviewer
Network Security Engineer at Pronet
Sep 29, 2023
This ease of use and user-friendliness is something we believe could be improved in FortiMail.
Phakedi Mphela - PeerSpot reviewer
IT Project Manager at Brilliant telecommunications
Oct 17, 2023
Fortinet FortiMail Cloud doesn't have AI features, making it an outdated tool for me.
Harrison Bulley - PeerSpot reviewer
Senior Infrastructure Engineer at Net Consulting
May 25, 2023
The tool's UI can be simple since it's cluttered now and you can't understand where you are going. It's not obvious to find out the menus or things that you are looking to find.
Zsolt Zalka - PeerSpot reviewer
Corporate IT Manager at PRopex Furnishing Solutions
Jun 28, 2022
I can't see the feedback to the FortiMail gateway.
Mohamed Attia - PeerSpot reviewer
Senior Security Engineer at Interact Technology Solutions
Jul 31, 2022
They could look at strengthening anti-spam with the newly observed domains.