No more typing reviews! Try our Samantha, our new voice AI agent.

Fortinet FortiMail Cloud vs MailChimp comparison

Why PeerSpot?
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Fortinet FortiMail Cloud
Ranking in Cloud Email
4th
Average Rating
8.0
Reviews Sentiment
6.7
Number of Reviews
24
Ranking in other categories
Secure Email Gateway (SEG) (8th)
MailChimp
Ranking in Cloud Email
2nd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2026, in the Cloud Email category, the mindshare of Fortinet FortiMail Cloud is 3.5%, up from 2.8% compared to the previous year. The mindshare of MailChimp is 6.5%, down from 14.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
MailChimp6.5%
Fortinet FortiMail Cloud3.5%
Other90.0%
Cloud Email
 

Featured Reviews

HR
Senior Network Security Engineer at Vibs
Provides solid functionality and allows room for enhancing content management and support services
They can improve their CDR content profile and some anti-spam features. They don't have any direct script to run to add personalization, and we have to do it manually one by one. There are many tasks which we have to complete individually. We can't import files into the Fortinet FortiMail Cloud sensors. That's a drawback, as they need to provide a feature to import files. We can make the format, but we cannot import the file into Fortinet FortiMail Cloud. Additionally, in Fortinet FortiMail Cloud, not in FortiSandbox, they need to improve the block and allow list functionality to block URLs and allow specific types of URLs or regex.
Ghias Ahmad - PeerSpot reviewer
Network Officer at Punjab Information Technology Board
Good for digital marketing purposes, such as creating and managing email campaigns
Mailchimp could be more user-friendly for setting up WordPress websites. Some of the complex settings can be time-consuming to configure. So, setting up Mailchimp for WordPress websites can be time-consuming for an average user but not necessarily difficult. It's time-consuming, especially when adding custom code to email campaigns. It requires some experience and knowledge to do it effectively.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the most beautiful benefits is its integration, as it can seamlessly integrate with any third-party email servers."
"The most valuable feature of this solution is the ability to check to see if the email is real."
"If there is a problem somewhere Fortinet can act on it immediately. That is very important."
"FortiMail Cloud is very fast."
"With Office 365, I would recommend using this solution as there would be no problem and everything will be taken care of."
"The scanners with FortiMail are valuable."
"The deployment is simple."
"I am happy with the stability."
"I like the ease of configuration and the templated emails."
"There was no email marketing at our company before MailChimp, so this product allowed us to begin email marketing which is less costly and less resource intensive."
"MailChimp has many capabilities."
"Now, with Mailchimp it is so much easier to send mailings to our members."
"Customer Service: Excellent. Technical Support: Very good."
"We have been happily using MailChimp for all our email marketing needs."
"If it's for a small business sending out a monthly newsletter, it's a great solution."
"This is the cheapest, simplest and easiest white-listed provider to use."
 

Cons

"In endpoint security, they are not at the latest quadrant. That is why a customer with existing endpoint security solutions like Trend Micro might prefer a main security solution from that vendor."
"It is slightly difficult to configure FortiMail in the cloud with Exchange on-premise, especially the quarantine mailbox access for end-users."
"The downside of this solution is that it is difficult to implement policies on FortiMail."
"This solution is slow and it should be made faster."
"This ease of use and user-friendliness is something we believe could be improved in FortiMail."
"The product could be improved by extending reporting tools and adding options for notification."
"The price is relatively expensive."
"The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives."
"While it has many capabilities it could be more user-friendly."
"It gives me errors every time I try to send a newsletter to more than 400 people at a time."
"Its admin interface, particularly for setting up a new campaign, is not the most intuitive."
"The video embedding doesn’t render until you send a campaign, which makes it hard to see the layout."
"MailChimp should have a better offering for ready made modern templates but this is usually supplied by the community."
"List management could be more scalable."
"Customer Service: I really haven’t had to use customer service much but it is only by email which is unfortunate."
"They have poor inbox visibility, and many of the emails went to the spam folder."
 

Pricing and Cost Advice

"You only have to purchase one license for multiple participants."
"It's on a subscribed basis."
"The price of this solution could be more competitive."
"A license for our company using FortiMail and FortiCare (filtering and support) was $4000."
"The product's price is reasonable."
"It should cost around $60,000. We bought it as a bundle, so everything comes together in the license. That is standard."
"I see how manageable and flexible the licenses are."
"I rate the price of Fortinet FortiMail Cloud a five on a one to ten scale, where one is the low price, and ten is the high price. It is an averagely priced product."
"MailChimp is affordable."
"I primarily use the free version, but sometimes, for specific client needs, we may have to purchase different versions or packages."
report
Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
913,806 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Comms Service Provider
8%
Construction Company
8%
Financial Services Firm
7%
University
7%
Financial Services Firm
14%
Outsourcing Company
14%
Construction Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise8
Large Enterprise2
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Fortinet FortiMail Cloud?
The price of Fortinet FortiMail Cloud in Egypt is very competitive against other products, including the setup cost and licensing of this solution.
What needs improvement with Fortinet FortiMail Cloud?
The improvement in Fortinet FortiMail Cloud can be made regarding the classification process itself because it has some false positives.
What is your primary use case for Fortinet FortiMail Cloud?
I have experience working with Fortinet FortiMail Cloud as a mail gateway, not a firewall, and we have been using it for about three or four years. I have worked with Fortinet FortiMail Cloud for t...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
The Atlantic, WNYC, Sierra Nevada, New York Times
Find out what your peers are saying about Fortinet FortiMail Cloud vs. MailChimp and other solutions. Updated: September 2026.
913,806 professionals have used our research since 2012.