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Mailgun vs SendGrid comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mailgun
Ranking in Cloud Email
5th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
SendGrid
Ranking in Cloud Email
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2026, in the Cloud Email category, the mindshare of Mailgun is 5.2%, down from 10.0% compared to the previous year. The mindshare of SendGrid is 8.1%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
SendGrid8.1%
Mailgun5.2%
Other86.7%
Cloud Email
 

Featured Reviews

Christopher Justice - PeerSpot reviewer
Vice President of Operations at BL.INK
Reliable, easy to set up, and offers good email-sending capabilities
We use the solution for high-volume email sending for event management. Simple and perfect for what we need.  It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up.  The solution is stable. It is scalable.  The solution needs…
Amrit Dash - PeerSpot reviewer
Automation Engineer at a educational organization with 11-50 employees
Dynamic templates have streamlined student and parent email campaigns and build consistent engagement
The activity log is a little slower at times, but that is probably just nitpicking an issue. Overall, in general, there are not really very difficult pain points. There are certain issues sometimes when we are trying to handle a very big campaign; we might end up having a little bit less reputation in terms of bounces or spam reports that get detected when we send out the emails. Apart from that, there is not anything that would become a significant pain point. If you don't really have an advanced subscription for SendGrid, it might take a while for you to reach the customer support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Mailgun is cheap, secure, fast, and simple."
"I haven't been required to pay yet because they give me 10k free emails per month, so for medium emails, it's the best choice."
"It's a very easy product to set up."
"SendGrid provides the best analytics a competent postmaster needs."
"Their REST API feature is the most amazing and easy API I have used."
"It is a stable and scalable solution."
"With SendGrid, we have found a perfect solution to that scenario, and we don't have to involve infrastructure team anymore."
"SendGrid has positively impacted my organization by being a trusted partner for sending emails."
"It does everything we need. It's got templating. It's got email validation. It's great."
"The solution scales well."
"The most valuable feature is the conditions in automation."
 

Cons

"The solution needs better templating and email validation."
"Mailgun doesn't have this."
"Preview of email as sent - currently, the preview is an image."
"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."
"Pricing can be improved for SendGrid, as this is the only area I have seen that needs enhancement."
"The documentation is not fine, so I believe the documentation needs to be improved."
"The reporting part needs improvement."
"SendGrid can be improved by making it more versatile and facilitating easier connections with third parties."
"The biggest problem that we have faced is with the authentication during login."
"SendGrid is already nice, but it could be improved by providing the company ID when sending the email."
"For my use case, SendGrid is very good. The cost could potentially be improved, though I am not very familiar with pricing details."
 

Pricing and Cost Advice

"We pay $80 a month to use the solution."
"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."
"The basic plan starts at €90 per month."
"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."
"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."
"The solution is relatively inexpensive."
"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."
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Top Industries

By visitors reading reviews
No data available
Construction Company
11%
Manufacturing Company
11%
Government
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for SendGrid?
My advice is not to buy SendGrid; instead, use alternatives.
What needs improvement with SendGrid?
They should take care of their customers more carefully.
What is your primary use case for SendGrid?
I use the solution to send transactional and promotional emails.
 

Comparisons

 

Overview

 

Sample Customers

Stripe. GitHub, Heroku
ScoutMob
Find out what your peers are saying about Mailgun vs. SendGrid and other solutions. Updated: June 2026.
900,644 professionals have used our research since 2012.