Mailgun vs SendGrid comparison

Mailgun Technologies and Twilio are both solutions in the Cloud Email category. Mailgun Technologies is ranked #4 with an average rating of 8.0, while Twilio is ranked #1 with an average rating of 8.4. Mailgun Technologies holds a 6.6% mindshare in CE, compared to Twilio’s 9.7% mindshare. Additionally, 100% of Mailgun Technologies users are willing to recommend the solution, compared to 100% of Twilio users who would recommend it.

Mailgun

Read 3 Mailgun reviews

541 Views
541 Comparison Views

100% willing to recommend

SendGrid

Read 21 SendGrid reviews

1,281 Views
1,281 Comparison Views

100% willing to recommend

Mailgun

SendGrid

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Executive Summary

We performed a comparison between Mailgun and SendGrid based on real PeerSpot user reviews.

Find out in this report how the two Cloud Email solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed Mailgun vs. SendGrid Report (Updated: March 2026).

Buyer's Guide

Mailgun vs. SendGrid

March 2026

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Helped 884,873 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Mailgun

Ranking in Cloud Email

4th

Average Rating

8.6

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

SendGrid

Ranking in Cloud Email

1st

Average Rating

8.6

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of March 2026, in the Cloud Email category, the mindshare of Mailgun is 6.6%, down from 9.2% compared to the previous year. The mindshare of SendGrid is 9.7%, down from 20.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Cloud Email Mindshare Distribution
Product	Mindshare (%)
SendGrid	9.7%
Mailgun	6.6%
Other	83.7%

Cloud Email

Featured Reviews

Christopher Justice

Vice President of Operations at BL.INK

Reliable, easy to set up, and offers good email-sending capabilities

We use the solution for high-volume email sending for event management. Simple and perfect for what we need. It has helped us with email deliverability. The email-sending capabilities are great. It's a very easy product to set up. The solution is stable. It is scalable. The solution needs…

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Niranjan Sharma

Software Developer at a healthcare company with 11-50 employees

Saves server load by sending bulk email notifications efficiently

The best feature SendGrid offers is the ability to send multiple emails at the same time. The ability to send multiple emails at the same time helps my workflow and organization because I do not have to run a loop every time. Once I set all the emails in a comma separator, I can send them to multiple users without creating too much load on my server. SendGrid has positively impacted my organization by solving the notification problem. By using SendGrid, I can easily send notifications to users, and it is simple to use in my Node.js project. SendGrid has helped with notifications because when I send an email, the user knows who is sending it and they can revert back to our CRM team. That is positive for our business and organization.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's a very easy product to set up."

"My integration team likes that it's very easy to integrate and very easy to automate based on activities that happen on our core banking application."

"It is easy to set up."

"SendGrid provides the best analytics a competent postmaster needs."

"They have pretty good support in terms of any issues."

"Easy API documentation is the most valuable feature of SendGrid, including its deliverability rate."

"It is a stable and scalable solution."

"The most valuable feature is the conditions in automation."

"The API side of things is valuable. It is flexible enough to handle pretty much anything that needs to be done in an automated manner."

More SendGrid pros

Cons

"The solution needs better templating and email validation."

"They are backlogged on feature requests, which is a bit of a shame really."

"The biggest problem that we have faced is with the authentication during login. For certain people, SendGrid requires MFA, which is good as a security feature, but it doesn't always work in all geographies. We've got people and users who are based in Nigeria, and some of those people had real trouble logging into SendGrid because the MFA wouldn't send codes to people on their numbers. The security mechanism that they use for login doesn't work in all geographies."

"SendGrid is a great solution. I don't have any areas of improvement."

"SendGrid has room for improvement in the UI/UX or dashboard usability for users. Another area for improvement in the tool is its conditional logic facilities. The response time of SendGrid technical support needs improvement."

"Maybe they could have a mobile application to give to admins, so they could see some insights related to the data."

"The reporting part needs improvement."

"Customer Service: 4/5. Technical Support: 3/5."

"They should make the solution more user-friendly."

More SendGrid cons

Pricing and Cost Advice

"We pay $80 a month to use the solution."

"I use the essential plan which is $20 a month. After that, we use the pro which is $90 a month, and had all our costs bundled in."

"Its cost can vary. It can go as low as $10 or $15 to $1,000 depending on how much you use it."

"The basic plan starts at €90 per month."

"We are using the Advanced plan,10K. That is about $100 per month but sometimes we do go over the limit of the plan."

"My company pays for SendGrid monthly, and though I cannot share the amount, my feedback is that the vendor should accept other modes of payment apart from a credit card."

"The solution is relatively inexpensive."

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

10%

Government

Financial Services Firm

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	14
Midsize Enterprise	1
Large Enterprise	6

Questions from the Community

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What is your experience regarding pricing and costs for SendGrid?

The pricing experience was reasonable at the beginning, but it increased as my email volume grew.

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What needs improvement with SendGrid?

I think SendGrid is great already as it is. If they keep developing it, that would be beneficial. If I were a power user, then I would probably have some ideas, but it is perfect for my use case. S...

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What is your primary use case for SendGrid?

Our main use case is integrating SendGrid with Sentinel, and we use the .NET API. For SendGrid with the .NET API, any use case can work. We can accomplish anything, but for example, contact forms w...

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Compared 9% of the time

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Compared 9% of the time

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Compared 9% of the time

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Product Reports

Buyer's Guide

Cloud Email

March 2026

Download Mailgun product report

Buyer's Guide

SendGrid

February 2026

Download SendGrid product report

Overview

Powerful APIs that enable you to send, receive and track email effortlessly.

Mailgun Technologies

SendGrid is a versatile email delivery platform for sending transactional and marketing emails, with APIs for connecting with existing email marketing software. It is used by Fintechs, e-commerce stores, and event management platforms for sending high volumes of emails while following compliance requirements.

The platform offers easy integration and automation, a stable and scalable solution, flexible API, and a high deliverability rate. SendGrid has helped organizations automate communication with clients for commercial campaigns, marketing activities, and transactional tasks, and is the preferred way to communicate with clients for guaranteed delivery.

Twilio

Sample Customers

Stripe. GitHub, Heroku

ScoutMob

Buyer's Guide

Mailgun vs. SendGrid

March 2026

Free Report: Mailgun vs. SendGrid

Find out what your peers are saying about Mailgun vs. SendGrid and other solutions. Updated: March 2026.

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