Fortinet FortiToken Reviews

Fortinet offers a comprehensive solution for network security, particularly with its very effective zero-trust network access approach.

The solution has many components, each with its own benefits and advantages. FortiToken is straightforward to use.

I have been using Fortinet FortiToken for six months.

More than 400 stores in Canada are using this solution.

The product itself is very good, and although I have extensive experience with Fortinet, I have not sought much support for it so far.

It's very simple: install the FortiToken app on your cell phone. When you receive the FortiToken invitation by email, open the email to view the QR code. Use your phone's camera to scan the QR code, automatically importing it into the FortiToken app. Once synchronized with the FortiToken server, you can use the app for future authentication.

It's convenient because you don't need to implement a separate FortiToken server. Traditionally, with systems like RSA, you needed a dedicated server, purchased token licenses, and assigned them individually to users. However, with Fortinet, you can use FortiGate as the FortiToken server itself. Each FortiGate license includes two free FortiTokens. If you need more tokens, you purchase additional licenses. The required tokens are automatically generated after importing the license into the FortiGate. You then assign these tokens to users and send an invitation email. The user receives the email, opens the attachment or QR code, and scans it with the FortiToken app on their phone.

If you don't have many users, the free FortiTokens included with FortiGate should be sufficient. The basic license covers up to twenty-five users. Alternatively, you can use Fortinet's FortiToken Cloud Service instead of FortiGate as the FortiToken server. This way, you don't need to have a FortiGate device.

Overall, I rate the solution a nine out of ten.

All customers want a more secure VPN connection. Therefore, we use FortiToken as a multi-factor authentication solution to increase connectivity security for our customers.

The solution offers push notifications. When you try to connect to the VPN, FortiToken sends a push notification to our customer's device. The customer can then approve or deny the connection, making VPN security more straightforward and efficient.

The solution could be more user-friendly.

I have been using Fortinet FortiToken as reseller for three years.

I rate the solution’s stability a nine out of ten.

The solution can scale to any measure. Scalability is very easy because it doesn't have one client or 10,000 clients. It's the same configuration. You can distribute it anywhere with the client's token.

It is suitable for all kinds of business. We cater to the retail and finance sectors.

I rate the solution’s scalability a ten out of ten.

You can reach easily with the support team.

Positive

The initial setup is easy and takes one to two hours.

I rate the initial setup a ten out of ten, where one is difficult, and ten is easy.

The pricing is moderate. 

I rate the product’s pricing as seven out of ten, where one is cheap and ten is expensive.

You can track user login activity. You can send messages to your SysTrack servers and then monitor and report these activities.

Security is the top priority because it equates to saving time and money in the long run. Our customers' primary motivation is security. Without multi-factor authentication, like FortiToken, unauthorized individuals can use your credentials to access your data centers. Therefore, our customers prioritize security first, followed by financial considerations.

Every company and individual should prioritize using a multifactor authentication solution for their email, especially FortiToken. I highly recommend this solution for securing personal email accounts, online banking, and especially for company use. It ensures an added layer of security crucial in safeguarding sensitive information and preventing unauthorized access.

Overall, I rate the solution an eight out of ten.

Fortinet FortiToken could be lower for some markets. 

I have been using the product for two and a half years. 

I rate Fortinet FortiToken's stability a nine out of ten. 

I rate the tool's scalability a nine out of ten. 

The tool's support is the best. 

Fortinet FortiToken's deployment is simple. 

I rate the product a ten out of ten. 

We use FortiToken to authenticate many of the applications we and our clients use. We use, integrate, and resell the solution.

We like the mobile FortiToken. 

I have used FortiToken for four or five years.

FortiToken is stable.

I rate Fortinet support nine out of 10. We pay for a support contract that entitles us to dedicated resources for our problems. In fact, we are not using basic technical support. With standard support, it can take a while for the engineers to understand the problem. We don't ask frivolous questions. Typically, we have our information ready to make the process smoother. 

Positive

I rate FortiToken 10 out of 10 for ease of setup. The setup time depends on the number. FortiToken is sold in a box of at least five, and it usually takes half an hour or so.

The price isn't an issue for most clients, but they complain that it's increasing each quarter. At the same time, all companies are raising their prices because we're in a dynamic period. 

The problem is that our customers create budgets annually based on the figures at the beginning of the fiscal year. Our customers get annoyed when the price is adjusted in the middle of the year. I understand that it's a difficult time, and price increases make sense for hardware devices. However, FortiToken is a software product, so it shouldn't be affected by factors like chip shortages or supply chain issues. Software solutions should have more transparent and predictable pricing.

I rate FortiToken 10 out of 10. 

We use Fortinet FortiToken when a client requires it.

The FortiToken from Fortinet is primarily used for VPN authentication. That is one of the most common use cases. VPN authentication as well as two-factor authentication on VPN. In addition, two-factor authentication is required for administration access to the FortiGates.

In the rare case where the FortiAuthenticator is separate, they use it as a directory for the enterprise. It can also be used for other applications such as Microsoft. External applications and, on occasion, customer applications that use RADIUS.

I believe FortiToken is the simplest to implement. However, there is no difference in terms of features other than multi-factor authentication. It's very basic.

Ease of administration, which is not always a feature, but the ease of administration, token importing, and exporting, is why FortiToken has been considered as a multi-factor authentication solution.

FortiToken could be made much more flexible. They're doing very well now. I think having two-factor authentication on their firewalls for administration, as well as being able to use them for VPN access for MFA, was a great idea. However, in terms of a broader base of support, I believe their support for SAML, for example, could be greatly improved. OAuth, SAML, and other protocols that are more geared toward cloud-based applications, in my opinion.

I would like to see complete OAuth support. Also, if they can support it from a SaaS (Software as a Service) or cloud platform, that would be great. 

I have been working with Fortinet FortiToken for four or five years.

There are two kinds of customers. There are clients for whom we only implement and clients for whom we manage. Where we have a managed service with the client, we keep them on the most recent version, which is N-1.

Fortinet FortiToken is very durable and stable.

If you don't use the VM solution, it's not very scalable because, from a hardware point of view, you almost have to buy hardware and do a full replacement. From that perspective, I wouldn't say it's scalable. But, again, if you're using your VM  you would have to rebuild your VM.

I wouldn't go so far as to say it's not scalable. However, when it comes to the number of users, it is very scalable in terms of being able to cater to a small environment of five users versus 100,000. But, in my opinion, when you have to migrate as your environment grows, it's not very scalable. It is, but it is difficult to import and export through it.

The number of users we have is probably in the region of 20 or 25.

It would be on a daily basis because you have to log on all the time, especially now that you're remote. And MFA is required by the majority of our company or clients.

I work with Fortinet support on a regular basis.

In terms of support, Fortinet is one of the better vendors. However, they face significant challenges when it comes to getting a response. When you log a support call, getting the response you want is always a problem. It's almost as if you're being passed from one engineer to the next, and it's extremely difficult to articulate the problem and get a response.

I don't use them myself, we are integrators. A few clients use Fortinet FortiAuthenticator, Fortinet FortiToken, McAfee Total Protection for Data Loss Prevention, Trend Micro Integrated Data Loss Prevention, and GTB Technologies Inspector, but they use FortiToken specifically. I believe I added RSA Authentication Manager, followed by Cisco, Jira.

The initial setup is extremely simple. The FortiAuthenticator and FortiToken are unquestionably the simplest multi-factor authentication solution to implement.

It takes two to three hours to get it up and running. But, the biggest challenge is always the user element, where you have to get users to install the application and communicate with them. That can take you a lot of time depending on the size of your organization and the level of technological sophistication of your end users.

That would require a significant amount of time. But the initial setup, which is to set up the FortiAuthenticator, import the tokens and integrate that with, the FortiGates, is very simple and doesn't take long.

Yes, absolutely, I would recommend this solution, especially for clients performing standard RADIUS authentications, because I believe they're quite solid. I believe where it becomes more difficult is with open authentication protocols such as SAML and OAuth. Fortinet has a long way to go in this area.

I would rate Fortinet FortiToken an eight out of ten.

We use the product for multifactor authentication. 

The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authentication for SSL. 

Fortinet FortiToken should improve its push notifications. 

I have been using the product for three years. 

I rate the tool's stability a ten out of ten. 

I rate the tool's scalability a ten out of ten. My company has 50 users. 

My experience with Fortinet FortiToken's technical support is good. 

Positive

When I compare Fortinet FortiToken to similar products like Google Authenticator, I see differences, especially with Microsoft Authenticator, which also uses push notifications. Google Authenticator is free. 

Fortinet FortiToken's deployment is simple. 

I did the deployment myself. 

I rate the tool's pricing a five out of ten. 

I rate the overall solution a ten out of ten. 

I'm a solution provider who sells FortiToken and helps customers implement it. Most of my clients use Fortinet solutions like FortiClient VPN and FortiGate firewalls for remote work. They also use FortiToken for authentication. 

Bangladesh is a price-sensitive market, and FortiToken is popular because it's more affordable than the Palo Alto and Cisco authentication solutions. Fortinet has a local director for Bangladesh, so they can deliver solutions to customers quickly. 

I have sold FortiToken for three years.

I rate FortiToken seven out of 10 for stability.

I rate FortiToken eight out of 10 for scalability. It's suitable for mid-sized customers, not large enterprises. 

Support is a pain point in Bangladesh because there aren't many experienced Fortinet engineers in this country. It's easier to find one certified in Cisco, Palo Alto, or Juniper. 

Palo Alto is good compared to Fortinet. I like the dashboard better. 

The deployment process is straightforward. I've never had any issues. 

I rate FortiToken seven out of 10 for pricing. 

I rate FortiToken six out of 10. I recommend it for small and medium-sized companies. 

FortiToken is a second-factor authentication solution mapped to the on-prem firewall. Any user who connects to the firewall for VPN uses the token for authentication. Our client is the end-user, and we manage it for them. We acquired FortiToken five years ago and additional tokens every year since then. The token is just a piece of hardware, so there's nothing to be refreshed over there.

FortiToken helps us meet compliance requirements where applications or any authentication needs to use two factors. In addition to a password, there has to be a second factor for authentication. 

FortiToken is available in a soft or hard token factor, so there's some flexibility in that. Beyond that, I would say it is a stable solution that has worked for us.

Usually, there are operational issues for tokens, but problems have been minimal. 

We have been using FortiToken for at least five years.

FortiToken is a stable problem. We haven't had any issues.

If you are able to predict your scale, you can buy a box that will scale up to your projected requirement. Of course, it is not endless. If you're growing beyond what you had forecasted, you'll need to buy a bigger box or change solutions. Right now, we have at least 6,000 users.

Fortinet support has some room for improvement. It has taken a long time to resolve some issues or find a workaround.

We didn't see any major issues setting up FortiToken. It doesn't take more than two or three weeks. A lot of that was logistics because the initial deployment was done with 5,000 tokens distributed across a wide geographical range. We don't have a dedicated team for FortiToken. The team handling all the firewalls also manages this solution.

There was a Fortinet partner which was involved in setting it up.

FortiToken's price is optimal for us, but India is a price-sensitive market, so a lower price would definitely help. Overall, it's cheaper than other solutions. Of course, we evaluated it five years back, and I haven't checked to see its current market position, but one reason we adopted FortiToken is its lower cost of ownership relative to other solutions we evaluated.

I rate Fortinet FortiToken seven out of 10. I recommend it depending on the use case. It's a good option if you need a stable product that can. It meets all the requirements for scalability, security, and reliability.

We are using this solution for administrator access to firewalls. We have its latest version.

FortiToken is just there to do the administration of the firewalls. For two-factor authentication, we like Duo more.

The integrated Fortinet security with the app that allows you to easily do the two-factor authentication is most valuable.

The app could be improved so that you don't have to actually type in the code. It would be great if you can just do a prompt or push similar to the way Duo does.

We have been using it for three years in our organization.

It is stable.

It is good. We have a very small use case for it. If I want to roll it out for a larger use case, I don't think it would have any issues. We currently have got only got four firewall administrators who use this solution.

I have not interacted with them for FortiToken.

It was straightforward.

I just did it myself.

Overall, it has provided an ROI. It is included as part of our firewall license.

It is included as part of our firewall license. 

I would advise others to make sure that they have cellular phones that are company-owned or they have employees who are willing to use their own in order to use it.

I would rate Fortinet FortiToken a six out of ten.

Its ease of use is most valuable. It is simple to use and can be deployed out-of-the-box. It is quite a mature product with all the required features.

It needs a lot of coupling with their other Fortinet products. To implement FortiToken, I most probably need to couple it with FortiAuthenticator for full implementation. An RSA token can be used with many devices, whereas Fortinet FortiToken is always linked to only one FortiGate device. If I want to reuse the token across five or six FortiGates, I would have to get the FortiAuthenticator product. I can't use one token to connect to different FortiGates, and I need to get another product to enable this functionality.

They should also improve the support for their mobile client. There should be a more detailed roadmap for the operating systems being supported. Some of our users were using an old iOS iPhone, and they were forced to get a newer phone because FortiToken didn't support that version of iOS. Similarly, there may be a version of Android that is not supported, so the users need to change the phone. This was one of the reasons why our deployment took longer.

I have been using this solution for three years.

It is stable.

It is not scalable because it is attached to one device.

Their technical support is quite good. The product itself is quite simple to use, and there have been very few times when I had to call the support. Basically, in the past three years, we didn't log any tickets for support.

We have used RSA tokens. Fortinet FortiToken is much easier to use than RSA tokens. In terms of our experience with day-to-day management, it is very good as compared to RSA.

It was quite straightforward. We deployed it for about 500 users, and it took about a month. The deployment is quite fast. You can just get it done within two weeks, but it took time in getting feedback on whether the phones and the OS versions that were being used by our users were supported. It took us longer to iron out all such issues and to get the phones that were supported with this solution.

I would recommend this solution to others, but they need to know what it is used for. Because this is a 2FA, where you implement it will actually matter. If you want to deploy it globally and you have many FortiGates, you would need additional products, such as FortiAuthenticator. If you're deploying it to only a single site and everybody is connecting to that site and using it as a 2FA, it is the right solution. 

I would rate Fortinet FortiToken an eight out of ten.