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Fortinet FortiToken vs Okta Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 22, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
2.8
Fortinet FortiToken enhances ROI by improving authentication, reducing unauthorized access, and benefiting enterprises with its non-subscription model.
Sentiment score
5.4
Okta Platform boosts ROI through simplified identity management, increased efficiency, enhanced security, and automated processes, saving time and resources.
We have our dashboard to log in via Okta Workforce Identity.
Lead Admin Systems at a financial services firm with 10,001+ employees
It has saved approximately 50 to 80 percent of our time.
Application development senior analyst at Accenture
We have seen a 60% reduction in password reset help desk tickets.
System Engineer at a retailer with 10,001+ employees
 

Customer Service

Sentiment score
7.0
Fortinet FortiToken support is generally positive, with effective resolutions despite some response time and communication challenges.
Sentiment score
6.7
Okta support is praised for responsiveness and professionalism but occasionally faces issues like unresponsiveness and complex troubleshooting.
Their resolution time is timely, and they provide solutions efficiently.
Presale lead at a tech services company with 51-200 employees
I am satisfied with their service.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
They are very supportive; they just open a ticket, and they support us very professionally.
Staff Infrastructure & Security Engineer at Mozn Systems
We had an issue a couple of years ago that was swiftly resolved by the support team, showing their efficiency.
IT Manager at Clear Channel
We had an issue with the Okta Workforce Identity dashboard once in 2023 when we had an outage, but it recovered in a few minutes.
Business Intelligence Developer at a consultancy with 51-200 employees
 

Scalability Issues

Sentiment score
8.3
Fortinet FortiToken is scalable and adaptable, but faces hardware and migration challenges; user interface improvements are suggested.
Sentiment score
7.2
Okta Platform efficiently scales for various enterprise sizes, excelling in identity management with cloud-based infrastructure, despite some business challenges.
There is a need to scale more effectively to accommodate a larger number of users and bulk users.
Assistant Manager-Networks at a university with 1,001-5,000 employees
Regarding Fortinet FortiToken's scalability, we can purchase licenses according to our needs.
Head of Technology at Techfruits
I would rate scalability for Fortinet FortiToken as nine and a half or ten.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
Identity and Access Management Specialist at a university with 10,001+ employees
Scalability is handled because Okta Platform is a SaaS solution, so it is infinitely scalable.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
Okta Platform can be scaled across different applications, platforms, and even for dashboard missions.
Site Reliability Engineer at a tech vendor with 10,001+ employees
 

Stability Issues

Sentiment score
8.0
Fortinet FortiToken is praised for reliability, despite rare authentication issues, outperforming alternatives like Microsoft Authenticator in consistency.
Sentiment score
7.9
Okta Platform is reliable with 99.9% uptime, minor disruptions, scalable with planning, and generally receives positive user feedback.
I would rate stability for Fortinet FortiToken as the best solution.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
FortiToken is stable, but there are some restrictions when it comes to supporting two-factor authentication in multi-factor environments.
Presale lead at a tech services company with 51-200 employees
Okta Workforce Identity is a stable product.
Business Intelligence Developer at a consultancy with 51-200 employees
There are no doubts regarding the stability of Okta Customer Identity.
Senior Quality Analyst at YASH Technologies
When you are doing basic things, it is straightforward, but if you are going to be doing workflows, other things, or recon and trust, then there is effort involved, and that is where it gets convoluted.
CISO at a tech services company with 11-50 employees
 

Room For Improvement

Fortinet FortiToken requires better integration, improved support, and user-friendly features due to its costly, complex, and inflexible nature.
Okta Platform faces downtime and users seek improvements in integration, security, automation, pricing, and setup complexity management.
Any Fortinet FortiToken cannot be removed; if a box expires or loses support, it cannot be removed, and customers must purchase it from scratch.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
This would allow for broader distribution among a larger number of system admins and software engineers, which is currently not feasible with the existing hardware-only approach.
Assistant Manager-Networks at a university with 1,001-5,000 employees
If I can receive it on email, it would be more flexible.
Network Administrator at a tech company with 1-10 employees
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
Lead Admin Systems at a financial services firm with 10,001+ employees
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
Software Engineer at aeTech Digital Hub
Since we started using it in 2019, we have observed numerous enhancements to increase security.
IT Manager at Clear Channel
 

Setup Cost

Fortinet FortiToken is affordable and integrates well, but recent price increases and regional perception vary its cost-effectiveness.
Okta Platform pricing is subscription-based, competitive, yet potentially costly for large enterprises due to per-user fees.
Discounts are often provided to close deals, making it a cost-effective solution.
Presale lead at a tech services company with 51-200 employees
The pricing for FortiToken is not low; I regard it as medium-priced.
Assistant Manager-Networks at a university with 1,001-5,000 employees
Despite the cost, it's cheaper than the potential financial loss from a security breach.
IT Manager at Clear Channel
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
Sr. Cloud Security Architect at a tech services company with 11-50 employees
The pricing per-user list drops when user counts rise and with multi-year commitments.
Identity and Access Management Specialist at a university with 10,001+ employees
 

Valuable Features

Fortinet FortiToken delivers strong security and ease of use with flexible authentication options and effective integration, enhancing user access.
Okta optimizes identity management with SSO, MFA, and automation, enhancing security, user efficiency, and reducing IT workload.
The main use case of FortiToken is that it is a hardware-based solution, providing secure two-factor authentication for administrators.
Assistant Manager-Networks at a university with 1,001-5,000 employees
Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken.
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
It is very user-friendly and easily integrates with various firewalls, making it convenient to use within diverse environments.
Presale lead at a tech services company with 51-200 employees
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
IT Manager at Clear Channel
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
Managing Consultant at a tech vendor with 10,001+ employees
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Technical Team Lead at a computer software company with 1,001-5,000 employees
 

Categories and Ranking

Fortinet FortiToken
Ranking in Authentication Systems
5th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
32
Ranking in other categories
No ranking in other categories
Okta Platform
Ranking in Authentication Systems
4th
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
102
Ranking in other categories
Single Sign-On (SSO) (2nd), Privileged Access Management (PAM) (3rd), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (2nd), ZTNA as a Service (4th), Customer Identity and Access Management (CIAM) (1st), AI IT Support (2nd)
 

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Fortinet FortiToken is 3.3%, down from 6.6% compared to the previous year. The mindshare of Okta Platform is 5.0%, down from 6.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Okta Platform5.0%
Fortinet FortiToken3.3%
Other91.7%
Authentication Systems
 

Featured Reviews

Ahmed Auf - PeerSpot reviewer
Cybersecurity SNB Technical Manager at a tech services company with 51-200 employees
Has strengthened user authentication and remains reliable despite recent license transfer limitations
I love to work with Fortinet FortiToken because it's easy to configure with any user and with FortiAuthenticator. We uploaded it and use it for any authentication with any user, with integration with any device. With FortiAuthenticator, we integrated it with any server, such as Active Directory, and use the token for VPN and other purposes. In the future, we ask customers to use it with FortiAuthenticator, not just the token, as it provides better integration capabilities. When we buy a specific Fortinet FortiToken, we use it on FortiGate only. Fortinet FortiToken provides very important security benefits because it is used to manage FortiGate from outside, exclusively with Fortinet FortiToken. Without Fortinet FortiToken, administrators cannot use or add admin privileges or manage it from outside, as this could lead to attacks or malicious activity.
SN
Identity and Access Management Specialist at a university with 10,001+ employees
Automated lifecycle management has cut onboarding times and now drives secure, clean access
Although I am a fan of Okta Platform overall, there are areas where it could improve security outcomes and reduce admin friction. My top improvement areas include the system log and analytics upgrade, which are great for point troubleshooting, but trending and root cause analysis across large tenants still require exporting to SIEM. Verbose queries and long-range retention costs can add up. Additionally, while certificate rotations are better than most, the process is still manual for busy portfolios, especially concerning multi-SP SAML certificate rotations and app metadata drift. Two more buckets of potential improvements for Okta Platform involve user experience and security. There is the issue of push fatigue and prompt sprawl, where users receive multiple prompts across different apps and sessions. I arrived at the rating of eight because the core controls are strong and reliable, but a few operational UX and UI gaps prevent it from being rated higher. The reasons for not giving it a nine or ten include ongoing issues concerning safety and change safety, the complexity of group rules and mappings, and the lack of robustness in policy management. Additionally, there remains a need for more manual involvement than necessary, especially for large portfolios and dual certificate rotation, along with proactive SP data metadata validation.
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Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.
884,933 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
11%
Comms Service Provider
8%
Government
7%
Manufacturing Company
6%
Manufacturing Company
11%
Financial Services Firm
8%
Computer Software Company
8%
Educational Organization
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise5
Large Enterprise9
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise23
Large Enterprise50
 

Questions from the Community

What do you like most about Fortinet FortiToken?
The solution is simple and similar to Google Authenticator. It follows time-based authentication. We use it for hardware and software in one environment. The tool offers simple and fast authenticat...
What needs improvement with Fortinet FortiToken?
Fortinet FortiToken is not easy to change because after installing it on one person, it can be transferred to another, but we need support and cannot self-manage it. If we could self-manage transfe...
What is your primary use case for Fortinet FortiToken?
Fortinet FortiToken is primarily used for VPN access to the internet, which is the main use case for my clients and me.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Currently, in Okta Workforce Identity we get the two-digit authentication code. Instead of getting the two-digit authentication code, if we had an option to do fingerprint verification, that would ...
 

Also Known As

No data available
Okta Customer Identity, Workforce Identity
 

Overview

 

Sample Customers

Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Fortinet FortiToken vs. Okta Platform and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.