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HackerOne Reviews

Vendor: HackerOne
4.3 out of 5
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What is HackerOne?

HackerOne leads in offensive security with a platform that expertly identifies and remedies security vulnerabilities using AI and a vast researcher community. Trusted by industry giants, it integrates bug bounties, vulnerability disclosure, and code security in software development.

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HackerOne is the #2 ranked solution in top Bug Bounty Platforms, #2 ranked solution in top Penetration Testing Services, #8 ranked solution in top Attack Surface Management (ASM) solutions, #10 ranked solution in top AI Observability solutions, #19 ranked solution in application security solutions, and #30 ranked solution in top Vulnerability Management solutions. PeerSpot users give HackerOne an average rating of 8.6 out of 10. HackerOne is most commonly compared to SonarQube: HackerOne vs SonarQube. HackerOne is popular among the large enterprise segment, accounting for 53% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a computer software company, accounting for 11% of all views.
Buyer's Guide
HackerOne
January 2026
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Helped 881,707 peers since 2012

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HackerOne mindshare

Product category:
Bug Bounty Platforms
As of February 2026, the mindshare of HackerOne in the Bug Bounty Platforms category stands at 38.2%, down from 39.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Bug Bounty Platforms Market Share Distribution
ProductMarket Share (%)
HackerOne38.2%
Bugcrowd32.8%
YesWeHack12.6%
Other16.400000000000006%
Bug Bounty Platforms

PeerResearch reports based on HackerOne reviews

TypeTitleDate
ProductReviews, tips, and advice from real usersFeb 7, 2026Download
ComparisonHackerOne vs BugcrowdFeb 7, 2026Download
Suggested products
TitleRatingMindshareRecommending
SonarQube4.0N/A83%134 interviewsAdd to research
Snyk4.1N/A100%50 interviewsAdd to research
 
 
Key learnings from peers
Last updated Feb 1, 2026

Valuable Features

HackerOne's most valuable features include access to a diverse hacker community offering expertise and quick results, streamlined direct communication, easy-to-use interface, program variety, responsive support, and third-party integrations. The platform supports various sectors and provides tools for freelancers. Features like customizable bounty programs and AI capabilities enhance usability for both technical and layman users, aiding recognition of vulnerabilities swiftly. Fast verification and filtering options improve user motivation and program management efficiency.
  • "HackerOne has been the right fit for our current situation from both a functionality and cost-effectiveness perspective."
  • "The fast verification process impacts my motivation significantly because a quick response keeps me motivated, and if I'm going to try and hunt bugs today, I would appreciate a response within the day or at least within a few days."
  • "HackerOne is larger than WebCloud and has a better reputation than BugCloud, which results in a smoother process."

Room for Improvement

HackBot's functionality is limited, needing better integration with broader services. Traffic issues arise when multiple users report the same vulnerability, with only the first receiving recognition. Response time can be slow, lacking AI. Viewing conversations between triagers and programs would improve understanding. New users often lack opportunities, while older ones receive more invitations. There are no clear guidelines for invites to programs and events. Duplicate findings are not easily identified automatically.
  • "One limitation is that if a finding has been reported on HackerOne and was also reported earlier by another user or outsider, the platform is not able to collate that information together."
  • "Sometimes new users don't receive invites just because they are new, despite potentially being very skilled hackers, so I feel new users should get more chances and opportunities."
  • "Everything has become slower on HackerOne. I have noticed that older researchers receive all the private invites while newer ones receive fewer."

Pricing

Enterprise users report that HackerOne charges a 20% fee on awards, meaning a $1000 payout results in a $200 fee. There is mention of a subscription option for larger companies. Other feedback indicates that HackerOne is free for individual bug bounty hunters, with no costs, fees, or commissions required for users participating independently.
  • "The solution is free."
  • "The tool is open-source and free for bug bounty hunters."

Popular Use Cases

Users primarily utilize HackerOne for vulnerability assessment, testing, and responsible disclosure. Many participate in bug bounty programs, aiming to discover vulnerabilities in listed programs and report them for rewards. Others use HackerOne as a side activity to earn extra income or as part of their organization’s vulnerability coordination. Race conditions are a focus for some, providing unique challenges. Organizations appreciate collaboration with ethical hackers to manage bug bounties and enhance security.

Service and Support

Customer service at HackerOne is praised for responsiveness, with engagement from all company levels, including co-founders. Many report effective collaboration with ethical hackers. Although some users noted a decline in technical support speed and detail compared to previous years, others found technical assistance prompt and reliable. Some users have not engaged with support services, while others have not experienced technical issues requiring contact.

Deployment

Users find HackerOne's initial setup simple and straightforward due to its SaaS model. It requires no installation and allows direct access to the opportunities page where companies are prepared for hacking. Users appreciate the ease, rating the setup highly and noting the absence of difficulties. Compared to other platforms, HackerOne eliminates the need to search for opportunities, making the initial experience highly favorable and hassle-free.

Scalability

HackerOne exhibits strong scalability, well-suited for registered users. Its platform supports expanding data demands effortlessly. Users highlight its capability for handling numerous programs and clients, making it a preferred choice for scaling operations efficiently. HackerOne manages increasing numbers of users and submissions effectively, showing excellent adaptability.

Stability

Users express satisfaction with HackerOne's stability, highlighting its smooth performance over extended periods. They report no notable issues or disruptions, praising its reliability. Several users mention an absence of downtime concerns, affirming their confidence in system performance. Minor bugs do not seem to impact their experience.
These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.
Download our HackerOne Buyer's Guide for additional reliable information.

Top industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
11%
Comms Service Provider
11%
Financial Services Firm
10%
University
5%
Media Company
5%
Educational Organization
4%
Healthcare Company
4%
Government
3%
Wholesaler/Distributor
3%
Energy/Utilities Company
3%
Performing Arts
3%
Retailer
3%
Insurance Company
3%
Outsourcing Company
3%
Real Estate/Law Firm
3%
Non Profit
2%
Logistics Company
2%
Construction Company
1%
Hospitality Company
1%
Transportation Company
1%
Aerospace/Defense Firm
1%
Legal Firm
1%
Leisure / Travel Company
1%
Consumer Goods Company
1%
Marketing Services Firm
1%
Recreational Facilities/Services Company
1%
Pharma/Biotech Company
1%
Venture Capital & Private Equity Firm
1%

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Learn more about HackerOne

The HackerOne Platform offers a comprehensive suite of services, combining advanced AI technology with the skills of a global security researcher community to address complex security challenges. It facilitates an understanding of vulnerabilities, promoting better remediation practices across software lifecycles. Notable clients include Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and U.S. Department of Defense. Recognized for innovation and workplace excellence, HackerOne continues to set standards in security solutions.

What key features does HackerOne offer?
  • Skilled Hacker Community: Access a large pool of expert security researchers.
  • Third-Party Integrations: Seamless compatibility with various tools like payment systems and project management applications.
  • Bug Bounty Programs: Incentivized vulnerability discovery across industries.
  • Direct Communication: Facilitates dialogue for better understanding of vulnerabilities.
  • Safe Practice Environments: Supports learning for both beginners and seasoned professionals.
Why is HackerOne beneficial for your needs?
  • Speed of Delivery: Quickly identifies and resolves security issues.
  • Responsive Support: Reliable assistance enhances user experience.
  • Transparency in Communication: Clear reporting processes aid in issue resolution.
  • Income Opportunities: Bug bounties offer financial incentives.

HackerOne finds significant applications in various sectors with its focus on vulnerability assessment, testing, and responsible disclosure. Organizations utilize it for ethical hacking and efficient vulnerability coordination, making it essential in cybersecurity strategies. The platform's reliability is evident in its ability to identify and document security threats effectively.

HackerOne was previously known as HackerOne Assets, HackerOne Pentesting Services, HackerOne Security Assessments, HackerOne Vulnerability Management.

HackerOne customers

Anthropic, Crypto.com, General Motors, GitHub, Goldman Sachs, Uber, and the U.S. Department of Defense

Product Categories

Product Categories
Bug Bounty Platforms
Application Security Tools
Vulnerability Management
Penetration Testing Services
Attack Surface Management (ASM)
AI Observability

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HackerOne Reviews Summary
Author infoRatingReview Summary
Senior ICT Security Consultant at Applied Principles Limited4.5I use HackerOne for bug submissions, especially race conditions, and appreciate its simple interface, fast responses, and filtering options. It’s reliable and motivating, though I wish new users had more access to private programs.
Senior Security Professional at Oportun, Inc.4.0I've found HackerOne effective for managing bug bounties, with valuable AI and customizable features, though it lacks automatic duplicate detection. Overall, it's a solid fit for us, offering good collaboration and cost-effectiveness. I'd rate it 8/10.
dApp Auditor at Hacken4.5I use HackerOne for finding and reporting vulnerabilities, benefiting from its larger platform and better reputation. Although rewards are substantial and costless, newer researchers face challenges with invitations, and the process has become slower compared to other platforms.
SAP Security and GRC Consultant at Skillmine Technology Consulting4.5I use HackerOne for freelancing, doing penetration testing on websites and earning through bug bounties. It's user-friendly, offers practice environments, but could improve by recognizing duplicate reports. It's more efficient than Bugcrowd due to quicker response times and simpler reporting.
Security Engineer at a financial services firm with 10,001+ employees4.5I use HackerOne in my downtime to earn extra cash alongside my full-time job. I appreciate its direct contact for issue resolution, though visibility into triager-program communications would improve understanding. I haven't used other solutions before HackerOne.
Lead Developer at a government with 1,001-5,000 employees5.0No summary available
QA Engineering Lead at Confidential3.0I use HackerOne for vulnerability assessment and testing, finding its variety of programs in areas like mobile, API, and websites particularly valuable. However, the response time could improve, and AI could help reduce duplicate reports.