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it_user363195 - PeerSpot reviewer
IT Engineering Lead at a media company with 1,001-5,000 employees
Vendor
​We wanted to restore the files we backed up, and on three occasions we were not able to.

How has it helped my organization?

It provided us help at a time when we needed a lot of storage quickly. It provided us that storage and it was really easy to deploy. Needless to say, we were very happy with that.

What needs improvement?

We're actually not happy with StoreOnce because we had to delete our backups three times. HP support was unable to recover them. We can't even log in to fix the problem ourselves. There was no indicator or any type of system alert that we would not be able to recover the files. We only figured that out once we couldn't backup anymore. When we tried to do a restart, it was not accessible.

What was my experience with deployment of the solution?

We've had no issues with deployment.

What do I think about the stability of the solution?

The stability improved as they released updates and patches for the software.

Buyer's Guide
HPE StoreOnce
May 2025
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
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What do I think about the scalability of the solution?

It's a good product to scale out because we can just buy more appliances and then we'll easily have more space.

How are customer service and support?

Technical support is OK. When we determined that we couldn't recover the data in our StoreOnce, HP support said we should copy everything to another StoreOnce while fixing the defective one. We didn't have a spare StoreOnce, so this suggested fix was disappointing.

Which solution did I use previously and why did I switch?

We used ArcServe GPT, but we didn't have enough space for traditional servers and ProLiant disks.

How was the initial setup?

The initial setup was straightforward. That's the idea of the product -- straightforward to implement.

What other advice do I have?

We wanted to restore the files we backed up, and on three occasions we were not able to, and this got us in a lot of trouble, so I don't think I will take this risk again. Use something else.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
reviewer852369 - PeerSpot reviewer
Sr. Sys. Server & Storage Egineer / Tech .Consultant at a tech services company with 51-200 employees
Real User
Top 5Leaderboard
Easy to set up and has an impressive stability
Pros and Cons
  • "It is a very scalable solution."
  • "Its customer service could be faster."

What is our primary use case?

Our customers use the solution for data backup scenarios.

What is most valuable?

The solution's most valuable feature is the ability to write multiple data backups simultaneously.

What needs improvement?

They should improve the solution's pricing. Also, the customer support service could be faster.

For how long have I used the solution?

We have been using the solution for thirteen years.

What do I think about the stability of the solution?

The solution's stability is impressive; I rate it as a ten. We came across disk failure issues only once.

What do I think about the scalability of the solution?

It is a very scalable solution for SMEs. It is possible to store additional data on the server using it. I rate its scalability as a ten out of ten.

How are customer service and support?

I am satisfied with the solution's customer service, but they should respond faster. The last time we contacted them for some issue, they took around one week to resolve it.

How was the initial setup?

The solution's initial setup is pretty straightforward. I rate the setup process as an eight. The time required for deployment depends on the workload. As far as the integration part is concerned, it takes a day to complete.

What about the implementation team?

It requires two or three engineers to deploy the solution.

What's my experience with pricing, setup cost, and licensing?

The solution's cost is above average. I rate its pricing as a seven. We purchase an annual subscription for its on-premises version. It is around 30% of the solution's cost. There are no additional costs apart from the standard license.

What other advice do I have?

The customers can raise the solution's maintenance ticket for three years initially. It requires one executive to complete the process. Apart from it, they can raise tickets for technical support as well.

I recommend the solution to others and rate it as a ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Buyer's Guide
HPE StoreOnce
May 2025
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: May 2025.
851,823 professionals have used our research since 2012.
Manager Products & Solution Design at Data Edge Limited
Real User
High performance, reliable, and efficient
Pros and Cons
  • "HPE StoreOnce has high performance."
  • "The user interface of HPE StoreOnce should be more user-friendly. Additionally, the configuration and troubleshooting could be better."

What is our primary use case?

HPE StoreOnce is used for archiving data and backup data.

How has it helped my organization?

By using HPE StoreOnce it can help organizations function.

What is most valuable?

HPE StoreOnce has high performance.

What needs improvement?

The user interface of HPE StoreOnce should be more user-friendly. Additionally, the configuration and troubleshooting could be better.

For how long have I used the solution?

I have used HPE StoreOnce within the past 12 months.

What do I think about the stability of the solution?

HPE StoreOnce has been stable.

What do I think about the scalability of the solution?

Some models of HPE StoreOnce are scalable and some are not.

What other advice do I have?

My advice to others thinking about implementing this solution should look for newer upcoming technologies, such as ones on the cloud.

I rate HPE StoreOnce a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer: Partner
PeerSpot user
Solutions Architect / IT PreSales Manager at MT2005 Integradores y Consultores S.A.
Real User
A fast, efficient, and cost-saving approach that assists with operational continuity
Pros and Cons
  • "It results in more efficient storage utilization, cutting capital expenditure in half."
  • "The product could be improved with better support for data protection."

What is our primary use case?

Our primary use case is disk backup and dedupe technologies.

How has it helped my organization?

This solution has improved our organization because it provides faster backup, more efficient storage, and operational continuity.

What is most valuable?

I have found the dedupe technology to be the most valuable feature. It results in more efficient storage utilization, cutting capital expenditure in half.

What needs improvement?

The product could be improved with better support for data protection.

For how long have I used the solution?

More than five years.
Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user492564 - PeerSpot reviewer
Senior Security Analyst at a tech services company with 51-200 employees
Consultant
Compression and replication are the features of this product that are the most valuable to me.

What is most valuable?

Compression and replication are the features of this product that are the most valuable to me.

How has it helped my organization?

We moved from MSL and VSL, building a number of virtual libraries with different LTO formats and removing hundreds of physical tapes that we replaces with virtual replicated tapes.

What needs improvement?

I would like to see improvements regarding segmentation or the size limitations per library.

For how long have I used the solution?

I have used this solution for 15 months.

What was my experience with deployment of the solution?

Segmentation was one of the requirements. The HP team promised us that it is possible, but it wasn't available.

How are customer service and technical support?

Technical support is excellent.

Which solution did I use previously and why did I switch?

We previously used MSL and VSL, and we moved to this product because it supports virtualization (D2D).

How was the initial setup?

Initial setup was very simple.

What about the implementation team?

We implemented it in-house. I think the solution was easy to implement using HP Data Protector 8.01 at the beginning. The tricky part is the upgrades. I recommend upgrading the FW to latest the stable release before configuring.

What's my experience with pricing, setup cost, and licensing?

The price is good.

If you are going to replicate, buy the two-way license.

What other advice do I have?

I recommend this product.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user469530 - PeerSpot reviewer
Network Systems Specialist II at a healthcare company with 1,001-5,000 employees
Vendor
It sends less traffic over the network when you use the catalyst store, so it causes less congestion on the network.

What is most valuable?

The deduplication and the savings you get from that. We actually get a better performance with the source-side deduplication with catalyst store.

How has it helped my organization?

It sends less traffic over the network when you use the catalyst store, so it causes less congestion on the network.

What needs improvement?

Maybe when we do restores for Veeam, the way it has to re-hydrate all the deduplicated data, if there's a way to speed that up that would be a good feature, some kind of algorithm or something.

What do I think about the stability of the solution?

It's stable enough for our backup product. There's a couple of issues with the CIFS we were using with Veeam, but we're trying to use the catalyst stores now that Veeam 9 came out, and it seems to be working better so far, but we just started doing that like a month ago, so we're still in the testing phase.

What do I think about the scalability of the solution?

It's good. You can scale out if you have the money and you can add a lot to it.

How are customer service and technical support?

They've actually got really good tech support. If you have to do an upgrade, they do a remote session and they'll guide you through it.

Which solution did I use previously and why did I switch?

We were using VLS, which was an HP product. It was basically a virtual tape library, and just basically straight to tape. They weren't performing well, and it was actually really slow.

Which other solutions did I evaluate?

That was before my time, so I'm not sure.

What other advice do I have?

The only problems I ever saw was with the CIFs was the performance but like I said, we're trying to do the catalyst now. It's a required deduplication, and say your backup software doesn't do it or your backup software doesn't perform that great with deduplication, I'd look at StoreOnce, because it does all the deduplication on the backend.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user
it_user313050 - PeerSpot reviewer
Manager, Enterprise Computing at a individual & family service with 1,001-5,000 employees
Vendor
We can backup our exchange server and files, but its integration could be better to keep up with the competition.

Valuable Features

It just works – there isn’t anything specific about it. We can backup our exchange server, we can backup our files, and it just works without being overly complex either.

Improvements to My Organization

I can’t say that it has, they are lagging behind on the features, we went to vSphere 6 and it failed a while ago. The DP9 just came out a few weeks ago to answer that integration issue.

Room for Improvement

It’s the speed to market with new technology that they are not keeping up with. Also, the integration could be better, the Comvault features are offering more and StoreOnce is lagging.

Use of Solution

I've used it for 15 years.

Deployment Issues

Not so much deployment more on the support end of things.

Stability Issues

It’s stable – it works.

Scalability Issues

VMware changed something when they went to 6, even Comvault was a week behind, but while Comvault provided a solution, HP just released their updates a week or two ago in the new version – we now have to go to DP9.

Customer Service and Technical Support

Customer Service:

Customer support is fine.

Technical Support:

Technical support is brutal, my guy never wants to get on the phone with me, and he prepares to be tortured. He knows going in that it’s going to be painful.

Other Advice

Look elsewhere – you can’t change something once you have it, and it accomplishes what it needs to, but it's not leading edge enough to address the new technologies out there.

Disclosure: PeerSpot contacted the reviewer to collect the review and to validate authenticity. The reviewer was referred by the vendor, but the review is not subject to editing or approval by the vendor.
PeerSpot user
PeerSpot user
Information Technology Manager at a financial services firm with 501-1,000 employees
Vendor
It efficiently provides virtual and physical backups, and can also help with product development.

What is most valuable?

  • Industry-leading backup
  • Deduplication technology
  • Efficient backup
  • Disaster recovery operations
  • It's very valuable for virtual backup

How has it helped my organization?

Excellent and seamless virtual and physical backup. If given the opportunity, it also helps with product development.

What needs improvement?

It needs to be more versatile to run our tests smoothly.

For how long have I used the solution?

I've used it for one year.

What was my experience with deployment of the solution?

No issues encountered.

What do I think about the stability of the solution?

No issues encountered.

What do I think about the scalability of the solution?

It's 10/10.

How are customer service and technical support?

Customer Service:

It's 10/10.

Technical Support:

It's 10/10.

Which solution did I use previously and why did I switch?

We previously used QNAP, and it just wasn't enough for our needs.

How was the initial setup?

It was simple to setup.

What was our ROI?

It's 10/10.

Disclosure: I am a real user, and this review is based on my own experience and opinions.
PeerSpot user

Thanks for the review StoreOnce. Here's a link to a blog (with videos) that we have that gives more. hpstorage.me

Buyer's Guide
Download our free HPE StoreOnce Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2025
Buyer's Guide
Download our free HPE StoreOnce Report and get advice and tips from experienced pros sharing their opinions.