What is most valuable?
The ease of use and configuration once implemented and the deduplication features.
How has it helped my organization?
Before the StoreOnce solution was implemented all kinds of backup solutions and software were being used in this international company, making it very difficult to manage, keep control over the backups, losing data left and right, very unprofessional.
Also a lot of tapes needed to be kept offside, using one of these companies that comes and collects tapes to store in a secure location, this costs the company a lot of money.
Now several StoreOnce appliances sync with each other to take care of the disaster recovery compliancy, remote offices stream deduplicated backup data to the StoreOnce and use the same backup software as all other locations.
What needs improvement?
The initial installation and configuration into the network and the integration into the infrastructure needs some improvement, but it's not too difficult if you plan right.
For how long have I used the solution?
For well over 1 year now.
What was my experience with deployment of the solution?
The deployment of the solution is done by HP, they insisted on it, the initial planning was the task of the client, there were some bumps along the road, but in the end it was deployed rather quickly.
What do I think about the stability of the solution?
No issues during initial config, can't say there were any stability issues.
What do I think about the scalability of the solution?
The scalability is something you need to plan for ahead, the amount of TB you're looking to backup now and how much it would grow in the future. Depending on the outcome of your calculation you need to choose the model accordingly (the higher models allow for more scalability - read higher amount of TB that can be stored).
How are customer service and technical support?
Customer Service:
No issues with customer service, quick and correct.
Technical Support:
They could answer all our questions and helped us to get going without too much time and effort.
Which solution did I use previously and why did I switch?
Previously it was a bunch of solutions (backup to disk, to tape, etc) and all kinds of different backup software dispersed over different locations, very unmanageable and lots of issues with backup. It needed to be consolidated and in the meantime it needed to provide the necessary Disaster Recovery abilities. That's why this solution was chosen.
How was the initial setup?
Initial setup was done along with HP, it wasn't overly complex if you know something about backup and the software solution to go along with it, if you have to start from scratch it can be quite the task, it isn't plug and play, there is quite some configuration to be done, you also need to know your backup environments in and out, plan ahead. You need to know what goes where and how it will be replicated.
What about the implementation team?
As mentioned earlier, the solution was implemented along with HP, their level of expertise was above par.
What was our ROI?
Too soon to tell, but initial reports tell us it definitely will save us a lot of money, on tapes and tape handling alone.
Which other solutions did I evaluate?
Yes, some other solutions came across our desk, but I can't remember which ones though. Pretty early on we chose to go with HP StoreOnce.
What other advice do I have?
Read up on the solution, there are a lot of advantages in this product, all depends on your environment, if you are one of those companies that has a lot of tapes and different locations, it could definitely be something for you. The deduplication is great on this solution, no more TB's of wasted space, send deduplicated backup data over those expensive leased lines saving bandwidth, and so on...
Disclosure: I am a real user, and this review is based on my own experience and opinions.
Thanks for the review StoreOnce. For those that don't know the portfolio well, here's a blog post with a good overview. Be sure to watch the videos too: hpstorage.me
Steven - I'm happy to answer questions you have. HP 3PAR is really a different class of storage compared to Nimble or NexGen. Both can only compete with the very low end of 3PAR. If you have specific questions, feel free to PM me.