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Domenico-Vizzoca - PeerSpot reviewer
Delivery and Presales Manager at Harpaitalia italia
Real User
Nov 13, 2022
Quick configuration, highly scalable, and stable
Pros and Cons
  • "HPE StoreOnce works well, it is stable."
  • "The scalability of HPE StoreOnce is excellent."
  • "It is difficult to solve issues with this solution remotely. I prefer to use the knowledge base platforms. The response time could improve."

What is most valuable?

The most valuable features of HPE StoreOnce are the single storage, disaster recovery, and configuration. Additionally, the feature to connect two stages together is useful.

For how long have I used the solution?

I have been using HPE StoreOnce for approximately 10 years.

What do I think about the stability of the solution?

HPE StoreOnce works well, it is stable.

What do I think about the scalability of the solution?

The scalability of HPE StoreOnce is excellent.

I am the only one using this solution in my organization. 

Buyer's Guide
HPE StoreOnce
June 2026
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.

How are customer service and support?

It is difficult to solve issues with this solution remotely. I prefer to use the knowledge base platforms. The response time could improve.

Which solution did I use previously and why did I switch?

I have not used other solutions prior to HPE StoreOnce.

How was the initial setup?

The initial setup of HPE StoreOnce is easy and the configuration is quick. It took 30 minutes to implement.

What other advice do I have?

I recommend this solution to others.

I rate HPE StoreOnce a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mansoor Hafeez - PeerSpot reviewer
Manager Information Technology Operations at a consumer goods company with 51-200 employees
Real User
Aug 17, 2022
Useful virtual drive, good support, and simple setup
Pros and Cons
  • "The most valuable feature of HPE StoreOnce is the virtual drive."
  • "The initial setup of HPE StoreOnce is simple."
  • "HPE StoreOnce could improve the capacity support."

What is most valuable?

The most valuable feature of HPE StoreOnce is the virtual drive.

What needs improvement?

HPE StoreOnce could improve the capacity support.

For how long have I used the solution?

I have been using HPE StoreOnce for approximately five years.

What do I think about the stability of the solution?

HPE StoreOnce is stable.

What do I think about the scalability of the solution?

HPE StoreOnce is scalable in general, but it all depends on your requirement. If this solution was to be used in a large environment with many queries it would have difficulties.

How are customer service and support?

I have used the support from HPE StoreOnce.

I rate the support from HPE StoreOnce a five out of five.

How was the initial setup?

The initial setup of HPE StoreOnce is simple.

What about the implementation team?

We did the implementation of HPE StoreOnce in-house.

What's my experience with pricing, setup cost, and licensing?

The licensing schemes could improve in HPE StoreOnce and the price is high. They should reduce the price.

What other advice do I have?

I rate HPE StoreOnce an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
HPE StoreOnce
June 2026
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: June 2026.
902,270 professionals have used our research since 2012.
Marc Schreurs - PeerSpot reviewer
Founder & Owner at SAN Gateway
Real User
May 15, 2022
Easy to set up with great deduplication and easy expansion capabilities
Pros and Cons
  • "The solution is stable."
  • "It is an absolutely stable solution; we haven't had any issues, there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
  • "One item I wanted to see is SSD drives as a cache, and that was, for a time, still lacking in StoreOnce, however, they have done it now. It's not available yet, however, it will be shortly."

What is our primary use case?

We primarily use the solution for a backup. Today, we are using Micro Focus Data Protector, which is a former HPE product, however, we are migrating Convault.

What is most valuable?

There are a few great features. Obviously, deduplication is a big one. There are the catalyst stores that we are using. It's a feature that does what we need it to do. We've been using the 5100 for quite some time with a lot of success and no issues. However, we were looking, at first, at expanding, however, we couldn't expand them anymore as they were at end of life. Now we are looking at the new generation, the latest, 5260.

It is easy to set up the product.

The solution is stable. 

You can easily scale the solution.

What needs improvement?

I haven't come across any missing features.

One item I wanted to see is SSD drives as a cache. Data is taken in by the subsystem on SSD drives and as later on offloaded to spinning media. That was a feature that you could already see in primary storage, and that was, for a time, still lacking in StoreOnce, however, they have done it now. It's not available yet, however, it will be shortly.

For how long have I used the solution?

I, myself, worked for HPE for 34 years. Now, I'm working as an independent consultant. I'm working at a pharmaceutical company and they've been using it for four years.

What do I think about the stability of the solution?

It is an absolutely stable solution. We haven't had any issues. There are no bugs or glitches. It doesn't crash or freeze. it's reliable. 

What do I think about the scalability of the solution?

The solution is definitely scalable, to the extent that we need it. For our purposes, it is definitely scalable enough. It's modular enough. You can add, with the 5260, 192 terabytes of raw capacity that you can extend one shelf at a time.

How are customer service and support?

Technical support is helpful, however, an advantage that I have is that I know the company inside out. I still have contact with my former colleagues there. They do their job. They are helpful and responsive.

How was the initial setup?

The solution is easy to set up. It's not complex or difficult. I'd rate it nine out of ten in terms of ease of implementation.

What's my experience with pricing, setup cost, and licensing?

I'm not into financials. I'm a technical guy. I just help with planning and designing a solution, and then others decide on pricing and configuration. I'm working as an external consultant, therefore, I don't have any decision-making there. 

Which other solutions did I evaluate?

I don't have any practical experience with many other solutions. Coming out of HPE, going to work as an independent consultant in a company that is using a lot of HPE products, I'm obviously quite satisfied that they are using StoreOnce, and they will keep on using it. 

What other advice do I have?

In terms of the version we are using, we have the StoreOnce 5100 and now we're looking at the StoreOnce 5260.

I'd recommend the solution to others. It has the features that we require and the features that, are required by a lot of companies that have a lot of data today. It's all about data. Data requirements are booming in the primary storage market and storage subsystems. Obviously, to be protected, you need to back up the data. And there, it does what it needs to do. There are petabytes of user data that you can store on a terabyte type back up to the disk subsystem. 

That said, if you go to medium-sized companies or small-sized companies, probably there will be cheaper and smaller-scale options. For instance, the StoreOnce that we are using, are long connected, so they are accessed through the network, however, they're also connected through a SUMP, so a storage area network. That is something that you find mostly in the bigger companies that have the financial means to buy these types of subsystems. It would be depending on size and requirements. For bigger organizations, therefore, I would definitely advise they go for this product.

I would rate the product nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of cloud service. at a comms service provider with 51-200 employees
Real User
Top 20
Apr 17, 2021
Very reliable, good deduplication and compression ratio, and supports the HPE Catalyst protocol
Pros and Cons
  • "Deduplication and compression are in a good ratio. It supports the HPE Catalyst protocol, which is much faster than NFS and other protocols. We use CommVault and Veeam, and these two solutions support the Catalyst protocol very well and are integrated at high speed. It is faster than normal access."
  • "When it comes to upgrading, it always goes block-wise. One block is 48 TB raw capacity. It would be good if they can include a smaller capacity for SMB customers. Currently, it is not possible to increase in a smaller capacity. You have to buy the exact same unit. It would be great if they can provide a smaller next block. There are around 20 hard disks, and it would be really helpful if we can add 10 hard disks initially and 10 hard disks later."
  • "When it comes to upgrading, it always goes block-wise. One block is 48 TB raw capacity."

What is our primary use case?

We use it for our virtual workload back up. We are also a service provider, and we provide backup assistance to clients. We use StoreOnce for that backup too.

What is most valuable?

Deduplication and compression are in a good ratio. It supports the HPE Catalyst protocol, which is much faster than NFS and other protocols. We use CommVault and Veeam, and these two solutions support the Catalyst protocol very well and are integrated at high speed. It is faster than normal access.

What needs improvement?

When it comes to upgrading, it always goes block-wise. One block is 48 TB raw capacity. It would be good if they can include a smaller capacity for SMB customers. Currently, it is not possible to increase in a smaller capacity. You have to buy the exact same unit. It would be great if they can provide a smaller next block.

There are around 20 hard disks, and it would be really helpful if we can add 10 hard disks initially and 10 hard disks later.

For how long have I used the solution?

I have been using this solution for a month. We bought it very recently.

What do I think about the stability of the solution?

It is a very reliable solution.

What do I think about the scalability of the solution?

You can't increase the hard disk size. We bought two units. We have one unit connected to another unit. We have got ample capacity so far, and there is no need to increase it.

Currently, we have around 15 users. We have bought it for the backup of our customers. When it comes to customers, there are hundreds of customers.

How are customer service and technical support?

They have been very responsive.

How was the initial setup?

It was very straightforward. We knew the requirements, so we segmented it as required.

What's my experience with pricing, setup cost, and licensing?

We have got a perpetual license, and we have access to all the features. 

If you are using cloud banks, you can store the internal data in HPE Cloud if needed. You can offload the data to the HPE Cloud. It is a licensed product. We have got around 10 TB of cloud bank storage with a one-time payment. We specifically took 10 TB for very critical offsite backups. We can also increase it in blocks if needed.

Which other solutions did I evaluate?

We evaluated EMC Data Domain. We decided to go with StoreOnce because it was more cost-effective and suitable for our budget. Its interface was also easy to use.

What other advice do I have?

I would recommend this solution. For higher data capacity, we can have around 90 terabytes, and roughly, we can take 75 terabytes of effective capacity. It can do deduplication. As per the papers, it will do 20:1, which may not be realistic, but we have seen 8:1 kind of deduplication. Even if it was 2:1, it will be 140. So, deduplication gives a massive capacity.

I would rate HPE StoreOnce a nine out of ten. It has been very good so far.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Chethana Kahandugoda - PeerSpot reviewer
CIO / Senior Deputy General Manager at Lb
Real User
Top 5Leaderboard
Jul 8, 2020
Good technical support, and the data storage requirements are impressive
Pros and Cons
  • "The size of the backup data is very small, which is one of the features that we really like."
  • "One of the drawbacks of this product is that you cannot add another disk array when you reach capacity."

What is our primary use case?

We are a financial organization and HPE StoreOnce backs up our data on a daily basis. Our entire infrastructure is running on HPE's main server and this backup solution was implemented as part of it.

How has it helped my organization?

In the financial industry, we have to retain backups for certain types of information for different periods of time. Some data is retained for three months, whereas other types of data are retained for five years.

What is most valuable?

The size of the backup data is very small, which is one of the features that we really like. Our data center grows between 20% and 30% each year and it is currently at 70 terabytes in size. We are now running a 40 terabyte backup, which is between 80% and 90% capacity. This size of the backup is really attractive.

The deduplication feature works well.

What needs improvement?

We did not find the accompanying software, Data Protector, very useful. Instead, we purchased a separate backup utility called Arcserve Backup.

One of the drawbacks of this product is that you cannot add another disk array when you reach capacity. Scaling is very costly because you have to buy a new box.

In the future, I would like to see built-in, hardware-level protection against ransomware attacks.

For how long have I used the solution?

We have been working with HPE StoreOnce for between six and seven years.

What do I think about the stability of the solution?

We have not encountered any issues with it and I would say that it is quite stable. I would rate the stability a nine out of ten.

What do I think about the scalability of the solution?

We have just reached capacity and we are now trying to get a new box.

How are customer service and technical support?

The support is quite good. If we have any issues then they will connect remotely to assist us. I would rate them an eight out of ten.

How was the initial setup?

The initial setup is pretty straightforward.

What's my experience with pricing, setup cost, and licensing?

The licensing fees are based on how much storage space is required.

What other advice do I have?

This is a good product and I recommend it. However, I think that it is important to consider which backup software to use. If it does not support the capacity that the StoreOnce has then you will run into a problem.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
JuanBurbano - PeerSpot reviewer
IT Consultant at Gensystems
Real User
Top 20
Nov 20, 2023
A tool that lacks to offer high performance but serves as a backup tool that is easy to use
Pros and Cons
  • "HPE StoreOnce is an easy-to-use tool."
  • "The user interface of HPE StoreOnce is an area of concern where improvements are required."

What is our primary use case?

I use HPE StoreOnce in my company as a backup tool for our personal data.

How has it helped my organization?

My company works with HPE and Dell. Recently, we moved from Dell to HPE. In our company, we used Dell to make use of the performance of Dell Data Domain Boost, after which we moved to HPE StoreOnce.

What is most valuable?

The solution's most valuable feature is its ease of configuration.

What needs improvement?

The user interface of HPE StoreOnce is an area of concern where improvements are required. The UI of HPE StoreOnce provides users with a lot of information, but its users find it difficult to use. Instead of the user interface providing users with a lot of information, it should be made easier for users.

I would like HPE StoreOnce the ability to do more compression, but it may change the compression and deduplication, which is not good.

For how long have I used the solution?

I have been using HPE StoreOnce for four or five years. I use HPE StoreOnce Version 3.4.0.

What do I think about the stability of the solution?

Stability-wise, I rate the solution a seven out of ten.

What do I think about the scalability of the solution?

Scalability-wise, I rate the solution an eight out of ten.

How are customer service and support?

I rate the technical support an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The product's initial setup phase was easy.

The solution is deployed on an on-premises model.

What was our ROI?

In terms of ROI, I would say that I was not satisfied with the product's performance since we faced a few problems with it in our company. I feel it doesn't work well, and it takes time when the recovery aspect is involved.

What's my experience with pricing, setup cost, and licensing?

The product is not expensive. It is available at a good price.

Which other solutions did I evaluate?

The capabilities of HPE StoreOnce are not good, especially when compared to its competitors like Dell Data Domain Boost and SolarWinds.

What other advice do I have?

HPE StoreOnce is an easy-to-use tool.

People should use HPE StoreOnce as a secondary backup tool.

I rate the overall tool a four out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Owner at Delectis Ghana Limited
Real User
Aug 1, 2023
An affordable and reliable storage solution that needs to improve the setup phase for its end users
Pros and Cons
  • "The most valuable feature of the solution is that the tool provides good value for somebody who needs an affordable and reliable storage solution."
  • "The setup phase is not so simple that an end user can plug and play to make it operational."

What is our primary use case?

My company's customers use HPE StoreOnce to run their core enterprise applications.

What is most valuable?

The most valuable feature of the solution is that the tool provides good value for somebody who needs an affordable and reliable storage solution. HPE StoreOnce is a robust solution.

What needs improvement?

I think it does what it says on its label pretty well.

HPE StoreOnce doesn't have a setup phase that favors an end-user setup process. The setup phase is not so simple that an end user can plug and play to make it operational. The setup phase for end users can be considered for improvement.

For how long have I used the solution?

I have been using HPE StoreOnce for three to five years. I am an integrator and managed support provider for the solution. I use some of the solution's latest and old versions.

What do I think about the stability of the solution?

It is a stable solution that is solid and reliable.

What do I think about the scalability of the solution?

It is a scalable solution. In my company, we work in an SME-type environment, which is not really large.

How are customer service and support?

If we face technical issues with the tool, we normally escalate them to the distributor and resolve them very quickly. I rate the technical support an eight or nine out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

I have previously worked with Dell EMC.

HPE StoreOnce always comes in at better pricing and value compared to Dell EMC. However, it is important to note that cheaper products usually have a smaller feature set. The customer should think about whether every single feature in the more expensive product is needed or not. HPE has a feature set and is okay for customers who don't need everything in larger, more expensive products.

How was the initial setup?

The initial setup of HPE StoreOnce was average. The tool is simple enough to work with for its end users.

All I know of the setup phase is that the process involves plugging in the box and then setting it up according to what the end user wants to use it. The tool gets up and running after plugging and configuring it to meet the customers' requirements and a few operational routines because it's a storage device in which somebody needs some backups.

The time taken for the tool's deployment is a couple of hours.

What other advice do I have?

All products require maintenance. The product is simple to maintain.

To those planning to use it, I would say not to be afraid to try it or give it a shot since it might meet your needs.

One buys HPE StoreOnce for its value, and it does serve the purpose. There are cheaper products that have more of an advantage than HPE StoreOnce. There are expensive products that are probably faster and more powerful than HPE StoreOnce.

Overall, I rate the solution a seven out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Mostafa Atrash - PeerSpot reviewer
IT Infrastructur Section Head at Palpay
Real User
Top 20
Jun 5, 2023
An excellent backup storage solution that's easy to use and offers great stability
Pros and Cons
  • "The initial setup is one of the most user-friendly B2B user solutions. It's good, it's easy. Deployment usually takes less than one day. You only need one person for deployment and maintenance."
  • "The solution should continue to refine its integration capabilities. I also see they are starting to use cloud integration as well, which is good, but they should do more to integrate with it."

What is our primary use case?

We implement the full data centre - from A-Z. Our clients typically use the solution as a backup data destination.

What is most valuable?

The most valuable aspect of the solution is the catalyst feature. It can integrate with various other backup solutions. also HPE introduced the cloud bank that can provide cloud storage for your data. 

What needs improvement?

The solution should continue to refine its integration capabilities. I also see they are starting to use cloud integration as well, which is good, but they should do more to integrate with it.

For how long have I used the solution?

I've been selling the solution for five years now.

What do I think about the stability of the solution?

The solution is very stable.

What do I think about the scalability of the solution?

catalyst integration can give you unmatchable performance.

How are customer service and support?

Technical support is good. If it's not good we make it good because we, as a partner, offer technical support ourselves.

Which solution did I use previously and why did I switch?

Most of our customers are switching from other backup solutions. Many have switched, for example, from EMC Data Domain. It was the most popular in our country at one time but many people are moving to StoreOnce.

How was the initial setup?

The initial setup is one of the most user-friendly B2B user solutions. It's good, it's easy. Deployment usually takes less than one day. You only need one person for deployment and maintenance.

What other advice do I have?

We mainly work with the on-premises deployment model. We're an HPE partner.

I would advise new users to check the integration if they already have a data solution in place.

I would rate the solution ten out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Technical Specialist at Pouyan Pardazesh Tehran Co
Reseller
Apr 8, 2022
Reliable and easy to expand but the initial setup could be easier
Pros and Cons
  • "The scalability is very good."
  • "The product is stable; there are no bugs or glitches, it doesn't crash or freeze, it's reliable, and the performance is good."
  • "The solution could always be less expensive."
  • "The initial setup is quite complex and difficult."

What is our primary use case?

The product is primarily used for recovering data, backup storage, backup solutions, and, in some cases, virtualization.

What is most valuable?

The product is stable.

The scalability is very good.

Technical support is okay.

What needs improvement?

It's all pretty perfect. There are no missing features. 

The solution could always be less expensive. 

The initial setup is difficult. 

For how long have I used the solution?

I've used the solution for one to two months. 

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. it doesn't crash or freeze. It's reliable and the performance is good. 

What do I think about the scalability of the solution?

The product can scale if you need it to.

We have 50 or 60 clients using the product.

How are customer service and support?

Technical support is pretty good. We are satisfied with the level of service we got. 

How would you rate customer service and support?

Neutral

How was the initial setup?

The initial setup is quite complex and difficult. It's not simple or straightforward. 

The last time I implemented the solution, it took me an hour or two to deploy.

What's my experience with pricing, setup cost, and licensing?

The product could be more affordable. We typically order the license before we begin with the installation.

What other advice do I have?

I didn't use it for myself. I just sell them to clients.

I would rate the solution a seven out of ten overall.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Mohammed Lokman Hossen - PeerSpot reviewer
Senior Manager, Enterprise Technology Services at a tech services company with 51-200 employees
Real User
Top 10
Jan 13, 2022
High performance, reliable, and efficient
Pros and Cons
  • "HPE StoreOnce has high performance."
  • "The user interface of HPE StoreOnce should be more user-friendly. Additionally, the configuration and troubleshooting could be better."

What is our primary use case?

HPE StoreOnce is used for archiving data and backup data.

How has it helped my organization?

By using HPE StoreOnce it can help organizations function.

What is most valuable?

HPE StoreOnce has high performance.

What needs improvement?

The user interface of HPE StoreOnce should be more user-friendly. Additionally, the configuration and troubleshooting could be better.

For how long have I used the solution?

I have used HPE StoreOnce within the past 12 months.

What do I think about the stability of the solution?

HPE StoreOnce has been stable.

What do I think about the scalability of the solution?

Some models of HPE StoreOnce are scalable and some are not.

What other advice do I have?

My advice to others thinking about implementing this solution should look for newer upcoming technologies, such as ones on the cloud.

I rate HPE StoreOnce a ten out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free HPE StoreOnce Report and get advice and tips from experienced pros sharing their opinions.
Updated: June 2026
Buyer's Guide
Download our free HPE StoreOnce Report and get advice and tips from experienced pros sharing their opinions.