We use HPE StoreOnce for data backup.
IT manager at a tech services company with 201-500 employees
Stable product with a responsive technical support team
Pros and Cons
- "The initial setup is simple."
- "The platform's price could be lower."
What is our primary use case?
What needs improvement?
The platform's price could be lower. We export data from websites every week. The processing speed is very slow.
For how long have I used the solution?
We have been using HPE StoreOnce for a year.
What do I think about the stability of the solution?
I rate the product's stability a ten out of ten.
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HPE StoreOnce
January 2026
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What do I think about the scalability of the solution?
We have 300 HPE StoreOnce users. I rate the scalability an eight out of ten.
How are customer service and support?
The technical support has a good response time. I reached out to them regarding a hard disk failure issue. They called me, understood the problem, and replaced the disk within two hours.
How was the initial setup?
The initial setup is simple. It requires administrative executives to work on the process and takes a day or two to complete.
What's my experience with pricing, setup cost, and licensing?
I rate the product's pricing a seven out of ten.
What other advice do I have?
I rate HPE StoreOnce an eight out of ten. It is a good solution in the market.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Head of cloud service. at a comms service provider with 51-200 employees
Very reliable, good deduplication and compression ratio, and supports the HPE Catalyst protocol
Pros and Cons
- "Deduplication and compression are in a good ratio. It supports the HPE Catalyst protocol, which is much faster than NFS and other protocols. We use CommVault and Veeam, and these two solutions support the Catalyst protocol very well and are integrated at high speed. It is faster than normal access."
- "When it comes to upgrading, it always goes block-wise. One block is 48 TB raw capacity. It would be good if they can include a smaller capacity for SMB customers. Currently, it is not possible to increase in a smaller capacity. You have to buy the exact same unit. It would be great if they can provide a smaller next block. There are around 20 hard disks, and it would be really helpful if we can add 10 hard disks initially and 10 hard disks later."
What is our primary use case?
We use it for our virtual workload back up. We are also a service provider, and we provide backup assistance to clients. We use StoreOnce for that backup too.
What is most valuable?
Deduplication and compression are in a good ratio. It supports the HPE Catalyst protocol, which is much faster than NFS and other protocols. We use CommVault and Veeam, and these two solutions support the Catalyst protocol very well and are integrated at high speed. It is faster than normal access.
What needs improvement?
When it comes to upgrading, it always goes block-wise. One block is 48 TB raw capacity. It would be good if they can include a smaller capacity for SMB customers. Currently, it is not possible to increase in a smaller capacity. You have to buy the exact same unit. It would be great if they can provide a smaller next block.
There are around 20 hard disks, and it would be really helpful if we can add 10 hard disks initially and 10 hard disks later.
For how long have I used the solution?
I have been using this solution for a month. We bought it very recently.
What do I think about the stability of the solution?
It is a very reliable solution.
What do I think about the scalability of the solution?
You can't increase the hard disk size. We bought two units. We have one unit connected to another unit. We have got ample capacity so far, and there is no need to increase it.
Currently, we have around 15 users. We have bought it for the backup of our customers. When it comes to customers, there are hundreds of customers.
How are customer service and technical support?
They have been very responsive.
How was the initial setup?
It was very straightforward. We knew the requirements, so we segmented it as required.
What's my experience with pricing, setup cost, and licensing?
We have got a perpetual license, and we have access to all the features.
If you are using cloud banks, you can store the internal data in HPE Cloud if needed. You can offload the data to the HPE Cloud. It is a licensed product. We have got around 10 TB of cloud bank storage with a one-time payment. We specifically took 10 TB for very critical offsite backups. We can also increase it in blocks if needed.
Which other solutions did I evaluate?
We evaluated EMC Data Domain. We decided to go with StoreOnce because it was more cost-effective and suitable for our budget. Its interface was also easy to use.
What other advice do I have?
I would recommend this solution. For higher data capacity, we can have around 90 terabytes, and roughly, we can take 75 terabytes of effective capacity. It can do deduplication. As per the papers, it will do 20:1, which may not be realistic, but we have seen 8:1 kind of deduplication. Even if it was 2:1, it will be 140. So, deduplication gives a massive capacity.
I would rate HPE StoreOnce a nine out of ten. It has been very good so far.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
HPE StoreOnce
January 2026
Learn what your peers think about HPE StoreOnce. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Presales Architect at a tech vendor with 10,001+ employees
Scalable platform with a simple setup process
Pros and Cons
- "The initial setup process is simple."
- "They could provide more options for storage capacity."
What is our primary use case?
We use the product for data backup purposes.
What is most valuable?
The platform's most valuable feature is Catalyst software. It helps with efficient source deduplication.
What needs improvement?
They could provide more options for storage capacity. At the moment, they only have an 80-terabyte storage facility. There should be availability of lesser capacities at lower prices. Additionally, they should integrate it with cybersecurity products.
For how long have I used the solution?
We have been using HPE StoreOnce for ten years.
What do I think about the stability of the solution?
I rate the platform's stability a nine out of ten.
What do I think about the scalability of the solution?
The platform is suitable for enterprise companies. I rate the scalability a seven out of ten.
How are customer service and support?
They could improve the technical support services in terms of quality.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have used Dell EMC Data Domain before. In comparison, HPE StoreOnce has an excellent support service.
How was the initial setup?
The initial setup process is simple.
What's my experience with pricing, setup cost, and licensing?
I rate the platform's pricing a seven out of ten.
What other advice do I have?
HPE StoreOnce optimizes the backup and recovery process through its efficient software, notably the Catalyst software, in terms of speed. The integration of StoreOnce with external software, such as Veeam, further contributes to optimizing backup and recovery.
It is a scalable platform. We can add extensive units and storage capacity. However, it is quite expensive. I rate the ease of management and integration of HPE StoreOnce an eight out of ten.
Overall, I rate the product an eight out of ten. It could be compatible with different systems.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
Presales Engineer at a comms service provider with 501-1,000 employees
Stable product with good features for data backup storage
Pros and Cons
- "The product's most valuable feature is stability."
- "The product's price could be better."
What is our primary use case?
We use HPE StoreOnce for data backup storage purposes.
What is most valuable?
The product's most valuable feature is stability.
What needs improvement?
The product's price could be better.
For how long have I used the solution?
We have been HPE StoreOnce for five years.
What do I think about the stability of the solution?
It is a stable product.
What do I think about the scalability of the solution?
The product is easy to scale. It is suitable for SMEs and large-scale enterprises as well.
How are customer service and support?
HPE StoreOnce's technical support team is good.
How would you rate customer service and support?
Positive
How was the initial setup?
It takes a week to install the product and requires one person to execute the process.
What about the implementation team?
We take help from HPE's technical services for the product's installation.
What's my experience with pricing, setup cost, and licensing?
The product's pricing is medium. It could be improved. We purchase its yearly license. There is an additional cost for support services.
What other advice do I have?
I recommend HPE StoreOnce, especially for enterprises. It has more stability, extensive storage capacity, and less downtime. It's a good product for data backup storage. I advise small and medium companies to opt for less expensive solutions.
I rate it an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
Sr. Enterprise Solutions Engineer at a tech services company with 51-200 employees
Very efficient with great deduplication and encryption features.
Pros and Cons
- "Has very good deduplication and encryption features."
- "Hardware maintenance involves some downtime for backup destination storage which can be a problem for some."
What is our primary use case?
We use StoreOnce for backup storage, copying all backup data to it. We are customers of HPE.
What is most valuable?
The main benefit for me is from the deduplication and encryption features. StoreOnce provides an efficient and solid storage-saving destination for backup. It has a catalyst feature supported by most backup solutions that provides duplication even before copying the data. It saves bandwidth on the fly and saves storage space. It does a good job.
What needs improvement?
Hardware maintenance involves some downtime for backup destination storage. It could be a problem for some people. I'd like to see some improvement in terms of the high availability of computer resources required. In addition, extra security is always welcome.
For how long have I used the solution?
I've been using this solution for two years.
What do I think about the stability of the solution?
The solution is very stable.
What do I think about the scalability of the solution?
The scalability depends on the module. They have a lot of modules for the product and some are expandable while others come with a specific maximum capacity.
How are customer service and support?
We receive good customer support.
Which solution did I use previously and why did I switch?
In my previous job the company used Dell EMC Data Domain. It's also a good solution, but a little more complex in terms of configuration and installation. But it's a good working solution.
How was the initial setup?
I find the initial setup straightforward. It helps to know something about infrastructure and network connectivity. It takes about half an hour to get it up and running and integrated with your backup solution.
What was our ROI?
We've seen a return in that StoreOnce saves money by dedicating the data and saving storage.
What's my experience with pricing, setup cost, and licensing?
Licensing costs are reasonable when you consider the benefits. We have a permanent license.
What other advice do I have?
I recommend this solution and rate it nine out of 10.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Sr. Sys. Server & Storage Egineer / Tech .Consultant at a tech services company with 11-50 employees
Easy to set up and has an impressive stability
Pros and Cons
- "It is a very scalable solution."
- "Its customer service could be faster."
What is our primary use case?
Our customers use the solution for data backup scenarios.
What is most valuable?
The solution's most valuable feature is the ability to write multiple data backups simultaneously.
What needs improvement?
They should improve the solution's pricing. Also, the customer support service could be faster.
For how long have I used the solution?
We have been using the solution for thirteen years.
What do I think about the stability of the solution?
The solution's stability is impressive; I rate it as a ten. We came across disk failure issues only once.
What do I think about the scalability of the solution?
It is a very scalable solution for SMEs. It is possible to store additional data on the server using it. I rate its scalability as a ten out of ten.
How are customer service and support?
I am satisfied with the solution's customer service, but they should respond faster. The last time we contacted them for some issue, they took around one week to resolve it.
How was the initial setup?
The solution's initial setup is pretty straightforward. I rate the setup process as an eight. The time required for deployment depends on the workload. As far as the integration part is concerned, it takes a day to complete.
What about the implementation team?
It requires two or three engineers to deploy the solution.
What's my experience with pricing, setup cost, and licensing?
The solution's cost is above average. I rate its pricing as a seven. We purchase an annual subscription for its on-premises version. It is around 30% of the solution's cost. There are no additional costs apart from the standard license.
What other advice do I have?
The customers can raise the solution's maintenance ticket for three years initially. It requires one executive to complete the process. Apart from it, they can raise tickets for technical support as well.
I recommend the solution to others and rate it as a ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Delivery and Presales Manager at a tech services company with 51-200 employees
Quick configuration, highly scalable, and stable
Pros and Cons
- "HPE StoreOnce works well, it is stable."
- "It is difficult to solve issues with this solution remotely. I prefer to use the knowledge base platforms. The response time could improve."
What is most valuable?
The most valuable features of HPE StoreOnce are the single storage, disaster recovery, and configuration. Additionally, the feature to connect two stages together is useful.
For how long have I used the solution?
I have been using HPE StoreOnce for approximately 10 years.
What do I think about the stability of the solution?
HPE StoreOnce works well, it is stable.
What do I think about the scalability of the solution?
The scalability of HPE StoreOnce is excellent.
I am the only one using this solution in my organization.
How are customer service and support?
It is difficult to solve issues with this solution remotely. I prefer to use the knowledge base platforms. The response time could improve.
Which solution did I use previously and why did I switch?
I have not used other solutions prior to HPE StoreOnce.
How was the initial setup?
The initial setup of HPE StoreOnce is easy and the configuration is quick. It took 30 minutes to implement.
What other advice do I have?
I recommend this solution to others.
I rate HPE StoreOnce a nine out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Manager Information Technology Operations at a consumer goods company with 51-200 employees
Useful virtual drive, good support, and simple setup
Pros and Cons
- "The most valuable feature of HPE StoreOnce is the virtual drive."
- "HPE StoreOnce could improve the capacity support."
What is most valuable?
The most valuable feature of HPE StoreOnce is the virtual drive.
What needs improvement?
HPE StoreOnce could improve the capacity support.
For how long have I used the solution?
I have been using HPE StoreOnce for approximately five years.
What do I think about the stability of the solution?
HPE StoreOnce is stable.
What do I think about the scalability of the solution?
HPE StoreOnce is scalable in general, but it all depends on your requirement. If this solution was to be used in a large environment with many queries it would have difficulties.
How are customer service and support?
I have used the support from HPE StoreOnce.
I rate the support from HPE StoreOnce a five out of five.
How was the initial setup?
The initial setup of HPE StoreOnce is simple.
What about the implementation team?
We did the implementation of HPE StoreOnce in-house.
What's my experience with pricing, setup cost, and licensing?
The licensing schemes could improve in HPE StoreOnce and the price is high. They should reduce the price.
What other advice do I have?
I rate HPE StoreOnce an eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
Download our free HPE StoreOnce Report and get advice and tips from experienced pros
sharing their opinions.
Updated: January 2026
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