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IBM Contact Management Outsourcing Reviews

Vendor: IBM
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    IBM Contact Management Outsourcing mindshare

    As of February 2026, the mindshare of IBM Contact Management Outsourcing in the Customer Management Contact Center Outsourcing category stands at 3.1%, up from 1.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.
    Customer Management Contact Center Outsourcing Market Share Distribution
    ProductMarket Share (%)
    IBM Contact Management Outsourcing3.1%
    Foundever18.8%
    Teleperformance Contact Management Outsourcing17.7%
    Other60.4%
    Customer Management Contact Center Outsourcing

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    Customer Management Contact Center Outsourcing

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