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reviewer2014950 - PeerSpot reviewer
Service Delivery Manager at a computer software company with 10,001+ employees
Real User
Top 10
Dec 10, 2022
Enterprise storage product that offers good performance and is suitable for businesses of any size
Pros and Cons
  • "The Flash core models offer amazing performance."
  • "The basic setup can be challenging when it comes to certain IP addresses and the configuration of the IP. You have to go in to different menus to makes changes and ensure it is stable."

What is most valuable?

The Flash core models offer amazing performance.

What needs improvement?

The basic setup can be challenging when it comes to certain IP addresses and the configuration of the IP. You have to go in to different menus to makes changes and ensure it is stable.

Ina future release, we would like to have a better way to install and to configure FlashSystem.

For how long have I used the solution?

I have been using this solution for two years. 

What do I think about the stability of the solution?

I would rate this solution a nine out of ten for stability. I have experienced one problem and that was solved by EBM. It was for a FS 5,200. I had to connect to an IBM i system without some switches. I was the second or third customer who did it, worldwide. They had to make a special patch for it.

Buyer's Guide
IBM FlashSystem
January 2026
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

I would rate the technical support for this solution a three out of five. 

How would you rate customer service and support?

Neutral

What's my experience with pricing, setup cost, and licensing?

I would rate the pricing of this solution a four out of five. 

Which other solutions did I evaluate?

We considered Dell PowerStore. From a capability and technology point of view, both solutions are comparable. However, from a price perspective, IBM is 30% cheaper.

What other advice do I have?

I would definitely recommend this solution to other users. It is suitable for many sizes of business due to the options they offer. 

I would rate this solution a nine out of ten as it offers great performance and stability. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Raanan Sitton - PeerSpot reviewer
Vice President Sales at a tech services company with 11-50 employees
Reseller
Top 10
Oct 23, 2022
Stable, with a straightforward implementation, and a compression feature
Pros and Cons
  • "The most crucial feature of IBM FlashSystem is compression."
  • "The only issue my team faced was transferring the data from the old system to IBM FlashSystem, which is an area for improvement in the solution."

What is our primary use case?

IBM FlashSystem is used for performance systems.

How has it helped my organization?

IBM FlashSystem has improved the way the organizations of my customers function.

What is most valuable?

The most crucial feature of IBM FlashSystem is compression.

What needs improvement?

The only issue my team faced was transferring the data from the old system to IBM FlashSystem, which is an area for improvement in the solution.

For how long have I used the solution?

I've been dealing with IBM FlashSystem for four years.

What do I think about the stability of the solution?

IBM FlashSystem is one hundred percent stable. My customers didn't encounter any failures, so it's good.

What do I think about the scalability of the solution?

IBM FlashSystem is scalable, but it depends on what you're selling. You'll have scalability issues if you sell it as a complete system with maximum capacity. I didn't sell the entire system, so it can be upgraded if the customer needs more capacity.

How are customer service and support?

I haven't contacted the technical support for IBM FlashSystem.

Which solution did I use previously and why did I switch?

I sold other solutions apart from IBM FlashSystem, but the price for IBM FlashSystem was better.

Two of my customers preferred IBM FlashSystem, and the third customer liked Hitachi, but Hitachi was more expensive, so that customer went with IBM FlashSystem.

How was the initial setup?

The implementation of IBM FlashSystem was straightforward. It will take less than two hours to implement if it's just a small system.

What about the implementation team?

One engineer from my company and one engineer from the customer side took care of the deployment of IBM FlashSystem.

What's my experience with pricing, setup cost, and licensing?

My customers got the IBM FlashSystem bundle offer. It was a one-time purchase for three years of service. The price would depend on the storage size and could reach between $25,000 to $55,000.

What other advice do I have?

My company sells IBM FlashSystem to customers. I'm a salesperson.

My company sold six IBM FlashSystem to three customers. One was large-scale, while the other two were small-scale. The customers use the solution on production and deal sites. The capacity of my customers is sufficient at the moment, so there's no plan to increase the usage of IBM FlashSystem.

I'd tell people looking into implementing IBM FlashSystem that installing and managing it is straightforward. The solution also has excellent performance.

My rating for IBM FlashSystem is nine out of ten.

My company has a partnership with IBM.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
IBM FlashSystem
January 2026
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
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UNIX Security Consultant at a retailer with 1,001-5,000 employees
Real User
Top 20
Oct 22, 2022
Easy migrations with high performance but new, universal APIs are not yet supported
Pros and Cons
  • "The solution allows for easy migrations from previous products or vendors via its embedded storage virtualization function."
  • "The solution has a low number of NVME host attachments at 16 per IO group over the fiber channel."

What is our primary use case?

Our entire company uses the solution for block storage. The solution is easily administered and maintained by four technicians. 

What is most valuable?

The solution has a very compact physical footprint that is high performance and easy to administer.

The solution allows for easy migrations from previous products or vendors via its embedded storage virtualization function.

What needs improvement?

The solution has a low number of NVME host attachments at 16 per IO group over the fiber channel. This is magnitudes lower than competing products. 

The 8.5 release for the 7300 and 9500 Flash Systems no longer allows IO group migrations. The replacement volume mobility is not as seamless as IO group migrations.

The Kubernetes CSI driver and the open-stack cinder driver still rely on SSH instead of native APIs for configuration changes. This reduces the limit of outstanding configuration changes that can be submitted to storage in bulk. 

The solution has not yet adopted Swordfish APIs and its SMI-S APIs are legacy and depreciated. Swordfish's are vendor-independent APIs made by the Storage Industry Association that allow you to manage storage no matter your vendor. These new generation APIs were released after ten years but IBM has not yet jumped on board. With a multi-vendor environment like ours, implementations are easier with universal APIs. 

Redhat Enterprise Linux clones such as CentOS, AlmaLinux, or Rocky Linux are not supported. All are binary compatible and should be supported because they are fundamentally the same product with different branding. 

It would be helpful to have a public page listing the minimum supported firmware levels for HBAs from different vendors. We have run into bugs with fiber channel cards that were solved with firmware updates. It was a laborious process to cross-reference vendor information so it would be helpful for IBM to provide recommended baselines for firmware. 

For how long have I used the solution?

I have been using the solution for four years. 

What do I think about the scalability of the solution?

The solution is scalable within reason. We lease it based on a four-year forecast and then return it when the lease term ends. The solution can scale up a bit but we haven't really changed configurations during our lease terms. 

How are customer service and support?

Technical support is very proactive and we receive alerts when they are visiting the data center or asking for permission to change a part. We are alerted to part failures before we even have a chance to find them in logs. 

I rate technical support a ten out of ten. 

How would you rate customer service and support?

Positive

How was the initial setup?

The setup is quite straightforward and easy. 

The rack mount took thirty minutes because we had to cable the device. Deployment took about ten minutes. 

What about the implementation team?

I implemented the solution because it is an easy product to set up. It is a pleasure to occasionally get out of the office and assist the data center. 

Previously, integrators helped with installations but weren't utilized much. 

What's my experience with pricing, setup cost, and licensing?

The pricing is competitive in our country. In some countries, IBM is the most expensive vendor but that is not the case for us. 

We also negotiated a 60% discount directly with IBM because we are the largest consumer of enterprise hardware in the country. 

Which other solutions did I evaluate?

Each solution has its pluses and minuses. Pure, Dell EMC, and all other products have room for improvement. 

What other advice do I have?

IBM is a good vendor with an excellent product, but the software side of the company still needs improvement. 

I rate the solution a seven out of ten. All top-tier solutions have room for improvement so I never rate them higher than a seven. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Network and System Administrator at a energy/utilities company with 51-200 employees
Real User
May 24, 2021
User-friendly with good documentation and the capability to scale
Pros and Cons
  • "We've found the solution to be very stable so far."
  • "The design is a little old-fashioned and could be updated. The rack is very primitive and designed in an older style."

What is our primary use case?

The solution is primarily a file infrastructure. It contains all the virtual machines for our company.

What is most valuable?

The solution is still new to us and needs to be explored more.

The documentation is excellent so far. 

The solution uses all flash. The connection to the server is a fiber connection. It's very fast. 

The possibility of expanding is very good. It offers very good flexibility.

The price point is pretty decent. 

The product is user-friendly. The setup process is easy.

We've found the solution to be very stable so far.

What needs improvement?

We need to spend more time with the solution in order to detect any shortcomings. So far, we haven't really seen any.

The design is a little old-fashioned and could be updated. The rack is very primitive and designed in an older style. 

For how long have I used the solution?

I've only been using the solution for two months. It hasn't been that long just yet. It could be maybe less than that, as we just recently installed it and we decided to go for it about three months back. About one and a half months ago the implementation was completed and we started using it.

What do I think about the stability of the solution?

The stability of the solution is very good. We haven't detected any bugs or glitches. it doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

The solution has the potential to scale quite well. If a company needs to expand it, it can.

However, it is a hardware, and you do need to take scaling into account early on. We can grow with the hardware we have and put on new drives, et cetera.

We have approximately 200 employees, and anyone that's connected to the network, those files are stored on this particular solution. Therefore, even if they aren't aware they are using the product, they, in fact, are.

How are customer service and technical support?

Personally, I haven't directly dealt with technical support. That said, apparently, it looks like it is quite good. The support is proactive. My system is already connected to IBM tech centers. They can highlight predictive failures, for example. My assumption is that they are quite good, although I can't yet peak from personal experience.

Which solution did I use previously and why did I switch?

We previously used Dell EqualLogic. We switched, as we had used it for close to six years and it needed to be replaced. Initially, we thought to replace it with another Dell EqualLogic product, however, after comparing different brands, we landed on this.  

How was the initial setup?

The initial setup is definitely not complex. It's not difficult. They make it straightforward and user-friendly. A company should have no problems implementing it.

What's my experience with pricing, setup cost, and licensing?

The price is quite good. We find it to be rather reasonable overall. When you compare it to other brands especially, the price is quite good.

Which other solutions did I evaluate?

We did look at other solutions, including and updated Dell EqualLogic and HPE.

What other advice do I have?

We are just a customer and an end-user.

We are using the latest version of the solution at this point.

I'd recommend the solution. Everything is fiber from start to finish. I don't need to use a fiber switch. It's an expensive component. However, IBM says I don't need it and I can do I direct line from my own source. It's a supported solution. It's very good.

I'd rate the solution at an eight out of ten so far.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1044081 - PeerSpot reviewer
BT Area Champion/Trainer at a financial services firm with 5,001-10,000 employees
Real User
Feb 21, 2021
Reliable and robust with good scalability
Pros and Cons
  • "The power systems are very reliable if you are running 24/7 operations. For ongoing mission-critical applications, it's the best solution."
  • "IBM should improve its data reduction development."

What is our primary use case?

We are living in IBM FlashSystem. We have more than eight flash storage devices deployed in our environment for different kinds of workloads such as applications, core systems, core banking applications, et cetera. 

What is most valuable?

Overall, the product is good. 

We've been using it for the last five years, and we haven't had any issues at all. 

The power systems are very reliable if you are running 24/7 operations. For ongoing mission-critical applications, it's the best solution. 

We have been using the V9000 storage for the last five years. It's been very reliable. It's robust from a redundancy and reliability point of view. 

What needs improvement?

Recently, we deployed SS9100. At the core level that is deployed on that storage, it is not stable. We had an incident not too long ago. Both controllers rebooted simultaneously, within 15 seconds. There was some threshold value defined in the core level, and the system exceeded that threshold value. 

We logged the case to IBM. IBM did internal checks, which we deployed. The permanent fix will be available in the first quarter of 2021. It seems to be an issue on IBM's side. Obviously, we were surprised by how both controllers rebooted. We faced downtime on our applications and on our services. 

The issue which we had recently faced relates to the core level. It should be first tested at IBM labs and then introduced for general release.

IBM should improve its data reduction development.

For how long have I used the solution?

Overall, I have 14 years of experience in implementing enterprise solutions, and also managing them. We've been using IBM Flash Storage for the last five years.

What do I think about the stability of the solution?

While the 9000 series has been robust and reliable, the SS9100 hasn't been so stable. IBM is currently working on a patch that should be out soon to handle the issues we've had.

What do I think about the scalability of the solution?

The solution is quite scalable. A company can expand it if they need to.

We are a financial institution with two million customers. This is the storage we use behind all of our solutions.

While we don't plan to expand usage in the near future, we have recently acquired new storage solutions for an upcoming upgrade.

Which solution did I use previously and why did I switch?

I have experience with a variety of other solutions. On storage, I have experience with IBM FlashSystem, IBM block storage, Dell EMC, block storage VMAX, VNX5600, and unified storage. Also, I have experience with Huawei storage, like Dorado and OceanStor. I've also worked on HPE Enterprise Virtual Array.

If you're talking about flash storage, we have FlashSystem IBM V9000, SS910091, 9200. On cloud storage, we have VMAX 10K, 20K. On unified storage, we have VNX5600 EMC.

We required a homogenous environment that's end to end. We chose to use IBM. 

How was the initial setup?

The initial setup is not overly complex. IBM makes the process very smooth. It's very straightforward and quite easy to accomplish. A company shouldn't have any issues with the setup process.

What about the implementation team?

A company could benefit from bringing on a reseller or consultant. They could help with the process.

What's my experience with pricing, setup cost, and licensing?

When we procure enterprise storage solutions, the license is always be bundled with the deal. There are different licenses for encryption, replication, deduplication, data reduction pools, et cetera, and all should be included in one bundle when we buy a new solution. It's part of that deal.

What other advice do I have?

We are a customer and end-user.

We are using the V9000, and currently, we have deployed SS9100.

This is a financial Institute. As per regulatory compliance, we cannot share our customer data. We keep our confidential customer data on the cloud that is deployed on-premises.

Overall, we have been happy with the solution. I would rate it at a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Storemgr67 - PeerSpot reviewer
Storage Manager at a financial services firm with 10,001+ employees
Real User
Top 5
Dec 22, 2020
Good compression and deduplication features, good price, and stable
Pros and Cons
  • "The compression and deduplication features are the most valuable."
  • "They can improve its initial configuration. The initial configuration is currently very difficult. There are multiple choices or alternative ways to configure based on the use case and what you are targeting out of the device, that is, more capacity or more performance. These multiple alternatives cause a lot of confusion. They should increase the processing part of the nodes. Currently, you can cluster up to eight nodes. From my experience and the workload that I am facing in my environment currently, I would like to see either a bigger or stronger node or a larger number of nodes that can be clustered together. We formally communicated to them that we need to see either this or that, and they are working on something."

What is our primary use case?

It is block storage. We basically use it for the storage units.

What is most valuable?

The compression and deduplication features are the most valuable. 

What needs improvement?

They can improve its initial configuration. The initial configuration is currently very difficult. There are multiple choices or alternative ways to configure based on the use case and what you are targeting out of the device, that is, more capacity or more performance. These multiple alternatives cause a lot of confusion.

They should increase the processing part of the nodes. Currently, you can cluster up to eight nodes. From my experience and the workload that I am facing in my environment currently, I would like to see either a bigger or stronger node or a larger number of nodes that can be clustered together. We formally communicated to them that we need to see either this or that, and they are working on something.

For how long have I used the solution?

I have been using this solution for 14 to 15 months.

What do I think about the stability of the solution?

If you set it up correctly, it is very stable. After we configured it correctly, we didn't have any issues. I didn't have any issues after the first week of the configuration.

What do I think about the scalability of the solution?

We haven't scaled it yet, but based on the documentation and specification, it is actually scalable.

How are customer service and technical support?

I have been in touch with IBM support, and I did it a lot. Normally, they respond within an acceptable time with a sufficiently detailed answer. Around 90% of the time, you will get the answer straight back. In some rare cases, you need to ask them more. You send them a mail asking to clarify something or get more details about how to do a specific task, but normally, they provide a satisfactory answer.

Which solution did I use previously and why did I switch?

We are a very large bank, and we have a lot of storage devices from multiple vendors. We have devices from Dell EMC, NetApp, and Pure Storage. Every product has its advantages and disadvantages. 

If you are targeting functionality, we get the most functionality from IBM FlashSystem, and then from Pure Storage, and then from Dell EMC boxes. If you are targeting performance, then Dell EMC will come first, then IBM FlashSystem, and then Pure Storage. If you are targeting compression deduplication that will generate more capacity, then Pure Storage will come at number one, IBM FlashSystem will come at number two, and Dell EMC will come at number three.

How was the initial setup?

Its initial configuration is difficult. We went through the books and manuals, but we didn't do it correctly. Therefore, we had to start again from scratch. It took two or three attempts to do it correctly. 

What about the implementation team?

We implemented it on our own. My team is managing all of the storage devices that we have, and there are six of us. IBM is responsible for its maintenance.

What's my experience with pricing, setup cost, and licensing?

Among IBM, Dell EMC, and Pure Storage, IBM is the cheapest. The price is also based on our location, the size of our entity, and our regular annual purchases from them. We are a very big IBM customer, so we normally get very high discounts. We are not a big customer of Pure Storage. We don't buy that much from Pure Storage per year.

Everything is included in the price. There is no extra license for different functions.

What other advice do I have?

I would advise others to get somebody to do it for you. Don't do it yourself, or read the book carefully. Our implementation was complicated, so we ended up doing it multiple times. Other colleagues I know in other institutes have much smaller systems than the one we bought. They implemented it in four hours. So, for complex and big implementations, either get an expert to do it for you or read the documentation multiple times before you start, which we didn't.

I would rate IBM FlashSystem an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Branko Cirovic - PeerSpot reviewer
Storage Engineer at a outsourcing company with 1,001-5,000 employees
Reseller
Top 5
Oct 17, 2023
Needs to improve pricing and reduction pool mechanism
Pros and Cons
  • "IBM FlashSystem is the best solution for storage virtualization."
  • "The solution should improve its pricing and the mechanism in the reduction pool."

What is most valuable?

IBM FlashSystem is the best solution for storage virtualization. 

What needs improvement?

The solution should improve its pricing and the mechanism in the reduction pool. 

For how long have I used the solution?

I have been using the solution for 15 years. 

What do I think about the scalability of the solution?

IBM FlashSystem is scalable. 

How was the initial setup?

IBM FlashSystem's deployment is easy. You can manage everything from the GUI. IBM provides replacement and spare parts. 

What other advice do I have?

IBM FlashSystem offers easy management and durability. I rate it an eight point five out of ten. 

Disclosure: My company has a business relationship with this vendor other than being a customer. Integrator
PeerSpot user
Nuno Chiziane - PeerSpot reviewer
Core Systems Services Consultant Infrastructure & Security at a computer software company with 201-500 employees
MSP
Dec 4, 2022
Enterprise storage solution that offers good performance and is straightforward to setup.
Pros and Cons
  • "The technical support for this solution is good. They used to help us when the motherboard of Power Systems broke. Their response times are really fast."
  • "The storage capacity of this solution could be improved."

What is our primary use case?

We implement this solution for our customers, including African banks who use it for storage. 

What needs improvement?

The storage capacity of this solution could be improved. 

For how long have I used the solution?

I have been using this solution for six years. 

What do I think about the scalability of the solution?

This is a scalable solution. 

How are customer service and support?

The technical support for this solution is good. They used to help us when the motherboard of Power Systems broke. Their response times are really fast. 

How was the initial setup?

The initial setup is straightforward but does have some complexity in the middle. 

What's my experience with pricing, setup cost, and licensing?

The price depends of the technology that our customers need.The price can come at a lower cost but this may increase as storage is added.

What other advice do I have?

I would recommend this solution because it offers good performance and the systems are fast. In terms of dealing with Oracle, it's really a good choice for customers that have their infrastructure that needs balance. 

I would rate this solution ten out of ten. 

Which deployment model are you using for this solution?

Private Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Microsoft Azure
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.