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reviewer1369971 - PeerSpot reviewer
Head of IT at a manufacturing company with 501-1,000 employees
Real User
Top 5
Good Performance, user interface, simple to use and install
Pros and Cons
  • "The price-performance ratio is most valuable."
  • "They don't offer subscription-based payments."

What is our primary use case?

IBM FlashSystem is used for online transaction processing in TP solutions.

What is most valuable?

The price-performance ratio is most valuable.

It is simple to use.

Both the performance and interface are good.

For how long have I used the solution?

We are in our second year of using IBM FlashSystem.

What do I think about the stability of the solution?

IBM FlashSystem is a stable solution.

Buyer's Guide
IBM FlashSystem
September 2025
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
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What do I think about the scalability of the solution?

It is a scalable product.

In our organization, we have more than 1,000 people using this solution.

In general, we plan our investments for three to five years in advance. Because technology evolves every five years, the solution is usually changed after five years. As a result, we had to replace everything.

We don't have any plans to purchase additional licenses in the near future.

How are customer service and support?

We haven't needed any assistance from technical support so far.

Which solution did I use previously and why did I switch?

We use a variety of solutions from Hitachi, EMC, and NEC.

We switched to IBM FlashSystem because of the scalability, it was a beneficial option for us, as well as the price-performance ratio and technology.

They compare the IBM features with those of EMC and HP.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

It takes very little time to deploy. The initial implementation will take two days. The data will then be moved by wifi over a three-week period due to the implementation study.

The installation is being managed by a team of two engineers.

What about the implementation team?

A company called Compro assisted us with the installation. They were good.

What's my experience with pricing, setup cost, and licensing?

They don't offer subscription-based payments. You pay for the license.

What other advice do I have?

I would recommend this solution to anyone else who is interested.

Because technology is evolving at a rapid pace, they should compare the benefits. Of course, solution technology is important, but the most important aspect is service and knowledge.

I would rate IBM FlashSystem a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head, Internal Audit at a financial services firm with 1,001-5,000 employees
Real User
Good interface and documentation, but flash needs improvement
Pros and Cons
  • "When it comes to the interface of the solution we did not encounter any challenges. Additionally, the solution has good documentation."
  • "We had issues when attempting to do a flash, we hope to resolve it soon."

What is our primary use case?

We were using the solution for storing data. Recently we were having problems not being able to do a flash when we attempted. We will need to relay to IBM the challenges with taking the flash. Once this problem is resolved, we can do a better comparison with other solutions.

What is most valuable?

When it comes to the interface of the solution we did not encounter any challenges. Additionally, the solution has good documentation. 

What needs improvement?

We had issues when attempting to do a flash, we hope to resolve it soon.

For how long have I used the solution?

I have used the solution for approximately three years. 

How was the initial setup?

The initial setup of the solution was easy. 

What's my experience with pricing, setup cost, and licensing?

I find the pricing of the solution to be very reasonable. 

Which other solutions did I evaluate?

We are presently evaluating NetApp and this solution. By the time we finished with our evaluations, I will be able to come back to IBM on what challenges we have encountered. We use IBM in all other aspects, including service. That is why we think that combining the IBM storage will be much easier for us than other entirely new solutions.

What other advice do I have?

I rate IBM FlashSystem a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM FlashSystem
September 2025
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: September 2025.
868,787 professionals have used our research since 2012.
Usman Rasool - PeerSpot reviewer
VP - Head Enterprise Technology Infrastructure at MCB Islamic Bank Ltd.
Real User
Deduplication and compression afford us more space, but there is a bottleneck when adding more flash drives
Pros and Cons
  • "The most valuable features are deduplication and compression, which together, enable you to have more space."
  • "The security features can be improved such that the encryption does not affect performance in any way."

What is our primary use case?

The IBM FlashSystem is the primary storage for files and data in our organization.

What is most valuable?

The most valuable features are deduplication and compression, which together, enable you to have more space.

Performance is a major advantage of this storage.

What needs improvement?

When you add more flash drives or more NVMe, that is the bottleneck or shortcoming with this type of storage. When you fill the first enclosure, you won't be able to add more NVMe until you add more SAS drives.

The security features can be improved such that the encryption does not affect performance in any way.

For how long have I used the solution?

I have been using IBM FlashSystem for about four years.

What do I think about the stability of the solution?

The stability is very good.

What do I think about the scalability of the solution?

We have approximately 1,500 people who are directly or indirectly accessing the data that is residing on this storage.

How are customer service and technical support?

The technical support is pretty good, especially the local team in Pakistan. Normally, the response time is very good.

Which solution did I use previously and why did I switch?

This is the first flash storage system that we have used. Prior to that, we were using a hybrid Dell EMC storage.

How was the initial setup?

The initial setup is not very difficult. I would say that it is similar to the way other storage systems are set up. I believe that it took one week for our deployment, which included testing.

What about the implementation team?

We have three administrators who take care of the different applications and data that are hosted on this storage. We don't perform maintenance on a daily basis. We may extract some stats for the performance and for evaluating capability. However, when it comes to maintenance, we probably work on it once or twice a month.

What other advice do I have?

Before purchasing this product, I recommend that everyone should do a PoC because there are multiple flash drive systems now available. All storage vendors are now making flash drives because it is a new technology that replaces existing hybrid systems. I would suggest doing some analysis and some R&D because Huawei, for example, is doing well. EMC is also top of the line, with IBM. There are slight differences in features, however, so it is important to do a comparison before making any decision.

I would rate this solution a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Storemgr67 - PeerSpot reviewer
Storage Manager at a financial services firm with 10,001+ employees
Real User
Top 5
Good deduplication features and stability
Pros and Cons
  • "The feature I find most valuable, is the deduplication, because the nature of the data that we are using in our current environment, has a lot of replicated data."
  • "I would like to see an improvement in the handling of large amounts of rights."

What is our primary use case?

Our primary use case of this solution is deduplication.

What is most valuable?

The feature I find most valuable is the deduplication because the nature of the data that we are using in our current environment has a lot of replicated data. You tend to create a copy of the same system multiple times for different reasons. So if you use a flash system that is deduplication-enabled, you end up using less capacity. 

What needs improvement?

I would like to see an improvement in the handling of large amounts of rights. An automatic flash system that doesn't do compression or deduplication will flush through the rights directly from the host to the flash modules. It doesn't keep them in the cache. For compression and deduplication systems, they have to do compression, deduplication and the memory and cache for the controller. So they have to keep the data there otherwise you will find yourself stuck with performance issues.

For how long have I used the solution?

I've been using the solution for four years now.

What do I think about the stability of the solution?

The solution is currently hosting our core banking system and we haven't faced any stability issues, so it is very stable.

What do I think about the scalability of the solution?

I have only four boxes now, so it's not the best scalability you can get, but it is still acceptable. Since we are hosting our core banking on it, we have about 20,000 employees working on it.

How are customer service and technical support?

I will rate their technical support an eight out of ten. If you send them a question, it takes them ten days to come back to you with an answer. But besides this, we've had no other issues. 

Which solution did I use previously and why did I switch?

We use EMC devices and IBM FlashSystem concurrently, but we have a different evaluation for these products. They are not the same because our critical applications are hosted on IBM FlashSystem. The less critical applications are hosted on VMAX.

How was the initial setup?

The setup of the IBM devices is really straightforward. The actual deployment for the IBM FlashSystem took about seven hours. One of our partners was responsible for this, and we are very satisfied with his performance.

What other advice do I have?

My advice to others would be to go for the big one, the A9000. It is a little bit more expensive but it offers a better total cost of ownership.

In the next version, I would like to see external virtualization. We are currently using LVC for external virtualization, and then we are using the boxes under LVC. If IBM embeds the LVC feature inside the box, I will only need to use the box and then virtualize the smaller boxes behind it. It will simplify my issues.

I rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1550817 - PeerSpot reviewer
Hybrid IT Enterprise Executive at a computer software company with 11-50 employees
Reseller
Good compression features that help our organization with virtualization
Pros and Cons
  • "The most valuable feature of the solution is compression."
  • "The marketing could be improved."

What is our primary use case?

Our primary use case for the solution is virtualization.

What is most valuable?

The most valuable feature of the solution is compression.

What needs improvement?

The marketing could be improved. Additionally, awareness in the marketplace could be improved.

For how long have I used the solution?

We have been using the solution since it was introduced and currently use the latest version.

What do I think about the stability of the solution?

The solution is stable. I rate it an eight out of ten.

What do I think about the scalability of the solution?

The solution is scalable, and approximately 100 clients are utilizing it. I rate the scalability an eight out of ten.

How are customer service and support?

We have had a good experience with customer service and support, but it sometimes takes a while to resolve an issue. I rate them an eight out of ten.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup was straightforward and took three days. I rate it an eight out of ten.

What about the implementation team?

We implemented it with a vendor team and in-house staff.

What's my experience with pricing, setup cost, and licensing?

I rate the pricing an eight out of ten.

What other advice do I have?

I rate the solution a nine out of ten. The solution is good, but its marketing awareness can be improved.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
SemyonOsadchiy - PeerSpot reviewer
Commercial Director at MUK
Real User
An excellent storage system useful for SAP, landscape or banking systems
Pros and Cons
  • "The storage system is one of the best in the world."
  • "The initial setup is complex."

What is our primary use case?

It is useful for SAP, landscape or banking systems. The product system is good.

What is most valuable?

The storage system is one of the best in the world.

What needs improvement?

The setup could be improved.

For how long have I used the solution?

We have used this solution for 12 years and are using versions 5200, 5300 and 9000.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is scalable. We have more than 12 customers using IBM FlashSystem in my country.

How are customer service and support?

I am satisfied because we have global technical support and other options. In addition, IBM has two specialized service centers based on the business partners' platform.

How was the initial setup?

The initial setup is complex, and the deployment depends on the project. It could take two hours or two or three months. We usually work with integrators working with companies, service and business partners.

What's my experience with pricing, setup cost, and licensing?

Our clients pay for software licenses or other advanced licenses they need, such as Metro Cluster. The licenses are usually annual.

What other advice do I have?

I rate this solution an eight out of ten. I recommend this solution to others.

Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer1983588 - PeerSpot reviewer
General Manager at a tech services company with 11-50 employees
Reseller
Robust, with beneficial technical support, and the fibre channel connection is excellent
Pros and Cons
  • "Data deduplication is one of the most valuable features of this solution."
  • "Additional licenses might be added for the fundamental licenses, such as those for copying and flash copies."

What is our primary use case?

We use IBM FlashSystem with our VMware environment, however, there are times when we need to connect centers or just servers.

What is most valuable?

Data deduplication is one of the most valuable features of this solution. 

The Fibre Channel connection is excellent, as well as the extremely fast performance.

What needs improvement?

There should be more licenses included in the standard price.

Additional licenses might be added for the fundamental licenses, such as those for copying and flash copies.

For how long have I used the solution?

I have been dealing with IBM FlashSystem since it has become available.

I am a reseller. We sell 5,025,5,100, and 5,200, versions.

What do I think about the stability of the solution?

IBM FlashSystem is quite stable. I would rate the stability a ten out of ten.

What do I think about the scalability of the solution?

IBM FlashSystem is scalable.

There isn't a lot of software linked to that IBM software.

It is very easy to scale.

It depends on the client's needs because there are small-sized companies with 50 customers to begin with and such. And it is occasionally used. I would say 220 or more are there for the users.

External support is sufficient to keep this solution functional.

How are customer service and support?

The technical assistance is excellent, which is why I recommend this solution to my clients.

 I would rate the technical support a five out of five.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We have just purchased Lenovo FlashSystem this week for our clients.

I worked with Storage-Tech, IBM Sharks, EMC Clariion, and other similar products.

How was the initial setup?

The initial setup is simple.

Network with your coding laptop or something similar then set up the network. It's not complicated, it's quite easy.

What's my experience with pricing, setup cost, and licensing?

If five is a good price and one is a high price, I would rate the price a two or three out of five.

Which other solutions did I evaluate?

I was looking into the differences between Lenovo and I went to some other sites to check. I looked at YouTube, but there isn't much but there is something.

After the research, in my opinion, IBM FlashSystem is better than Lenovo.

What other advice do I have?

I would rate IBM FlashSystem an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller
PeerSpot user
Chief Technology Officer at areebah
Reseller
High performance, reliable, and simple implementation
Pros and Cons
  • "IBM FlashSystem is a stable solution."
  • "The generic functionality of IBM FlashSystem, IBM always dismisses using file share or sharing protocols inside their storage hardware, and they only focus on the block-level storage."

What is most valuable?

I find almost all the IBM FlashSystem features beneficial. The performance and the minimum latency IBM FlashSystem provide to the applications are good.  Parsing is the most valuable feature inside IBM Spectrum Virtualize software, which allows us to virtualize any third-party storage for IBM or non-IBM systems. A lot of features like replication/copy snapshots. All of them are very important and amazing, and we have benefited from them with most of the applications.

What needs improvement?

The generic functionality of IBM FlashSystem, IBM always dismisses using file share or sharing protocols inside their storage hardware, and they only focus on the block-level storage.

For how long have I used the solution?

I have been using IBM FlashSystem for 10 years.

What do I think about the stability of the solution?

IBM FlashSystem is a stable solution.

What do I think about the scalability of the solution?

I have found IBM FlashSystem to be scalable. However, with a specific type of FlashSystems scalability is limited. 

How are customer service and support?

The local support for IBM FlashSystem is very weak. Most of the customers are suffering from the IBM support here inside Egypt.

How was the initial setup?

The initial setup is easy. It is not complex at all.

What's my experience with pricing, setup cost, and licensing?

I price of IBM FlashSystem is reasonable and competitive.

What other advice do I have?

We provide this solution to many customers.

I rate IBM FlashSystem an eight out of ten.

Disclosure: My company has a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.
Updated: September 2025
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.