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AANKITGUPTAA - PeerSpot reviewer
Consultant at a computer software company with 51-200 employees
Real User
Oct 29, 2022
Great visualization, minimal defaults, with scalability
Pros and Cons
  • "The most valuable feature in demand is virtualization and its support storage of virtualization features."
  • "In the next release having the next level of high-speed performance would be great."

What is our primary use case?

Our primary use case is we are required to share storage. We share and cluster the application and databases. We use the IBM Flash System as a tier of storage. We have SND, cache, SST storage system, and staff storage. When performance or database is required we provide the storage tier from the SAS-based storage. It is a hybrid storage system that combines both SAS and SN storage.

How has it helped my organization?

The data is the main factor. The security encryption of the data with storage has been the biggest improvement to our organization.

What is most valuable?

The most valuable feature in demand is virtualization and its support storage of virtualization features.

What needs improvement?

In the next release having the next level of high-speed performance would be great. We should see an increase in the FC board to thirty-two G, sixty-four G UBS port for the performance to be readily available. 

Buyer's Guide
IBM FlashSystem
January 2026
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
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For how long have I used the solution?

I have been using IBM FlashSystem for the past two and a half years.

What do I think about the stability of the solution?

IBM FlashSystem is a very stable solution and its default rate is low. In the past four to five months we only received one default.

What do I think about the scalability of the solution?

The scalability is excellent. We can add a storage box as required and the capability is increased on that particular box. In one year we export our data to the boxes and we have doubled.

Which solution did I use previously and why did I switch?

We previously used HP three Power and DX four hundred and ten storage. We needed the virtualization feature and IBM FlashSystem was the only one that offered that.

How was the initial setup?

The initial setup is complex because it requires a more extensive knowledge base. There are multiple parts from storage, and data parts, and the configuration zoning of each of them.

What about the implementation team?

We used a third party and had it deployed by IBM.

What was our ROI?

We can see a return on investment on the technical side. IBM FlashSystems is stored in a centralized way and with the original fee. We can protect the time and we can restore the application in case of any disaster.

What other advice do I have?

I would rate IBM FlashSystem a nine out of ten.

Which deployment model are you using for this solution?

On-premises

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Other
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Aamir Jameel - PeerSpot reviewer
Senior Systems Manager at a wholesaler/distributor with 201-500 employees
Real User
Jun 1, 2022
High availability, responsive support, and robust
Pros and Cons
  • "The most valuable features of IBM FlashSystem are performance and security."
  • "The interface could improve in IBM FlashSystem."

What is most valuable?

The most valuable features of IBM FlashSystem are performance and security.

What needs improvement?

The interface could improve in IBM FlashSystem.

For how long have I used the solution?

I have been using IBM FlashSystem for approximately four years.

What do I think about the stability of the solution?

IBM FlashSystem has high availability.

What do I think about the scalability of the solution?

The scalability of IBM FlashSystem has been good.

How are customer service and support?

The technical support from IBM FlashSystem is very good.

Which solution did I use previously and why did I switch?

We have not used other solutions other than IBM FlashSystem.

How was the initial setup?

The initial setup of IBM FlashSystem was easy.

What's my experience with pricing, setup cost, and licensing?

The price of IBM FlashSystem is a little high because you pay a premium because the solution is from IBM. We had paid for the SLA prior to using the solution.

What other advice do I have?

If someone wants a robust, scalable, and consistent behavior for their site, then they should use IBM FlashSystem.

I rate IBM FlashSystem a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
IBM FlashSystem
January 2026
Learn what your peers think about IBM FlashSystem. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Isanka Attanayake - PeerSpot reviewer
Manager - Information Technology Infrastructure and Development Support at a security firm with 1,001-5,000 employees
Real User
Jan 25, 2022
User-friendly, convenient and reliable solution used for SAN storage
Pros and Cons
  • "This solution is convenient, user-friendly, convenient and reliable."
  • "The interface of this solution could be improved."

What is our primary use case?

We use this solution for SAN storage.

What is most valuable?

This solution is user-friendly, convenient and reliable.

What needs improvement?

This solution is expensive compared to other systems. The interface of this solution could be improved.

For how long have I used the solution?

I have been using this solution for 13 years. 

What do I think about the stability of the solution?

This solution is very stable. 

What do I think about the scalability of the solution?

This solution is scalable. We have 400 users using it.

How are customer service and support?

The support for this solution has fast response times.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We previously used Dell EMC and switched to this solution because the support, product and performance are of a higher standard. 

How was the initial setup?

The initial setup is complex. Deployment took six months. 

What's my experience with pricing, setup cost, and licensing?

This is an expensive solution compared to other similar solutions.

What other advice do I have?

I would advise users of this solution to ensure they have the correct licensing and continue to maintain the product while using it.

I would rate this solution a nine out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
BALA Murugan S - PeerSpot reviewer
Deputy General Manager(IT) at a manufacturing company with 1,001-5,000 employees
Real User
Top 20
Jan 13, 2022
User-friendly, priced well, powerful, and effective
Pros and Cons
  • "IBM FlashSystem is a powerful effective storage solution. Additionally, it is user-friendly, anyone can use it."
  • "We use some open-source tools for monitoring, such as Grafana and it should be bundled along with IBM FlashSystem."

What is our primary use case?

We are using IBM FlashSystem for Oracle E-Business Suite backups.

What is most valuable?

IBM FlashSystem is a powerful effective storage solution. Additionally, it is user-friendly, anyone can use it.

What needs improvement?

We use some open-source tools for monitoring, such as Grafana and it should be bundled along with IBM FlashSystem.

For how long have I used the solution?

I have been using IBM FlashSystem for approximately two years.

What do I think about the stability of the solution?

IBM FlashSystem is stable, we have not found any issues.

What do I think about the scalability of the solution?

The solution is scalable.

The solution can be used for any size of business.

How are customer service and support?

I have not needed to contact the support.

How was the initial setup?

The implementation is very simple.

What's my experience with pricing, setup cost, and licensing?

The price of IBM FlashSystem is reasonable.

What other advice do I have?

IBM FlashSystem is very simple and plug-and-play. I would recommend it.

I rate IBM FlashSystem a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. partner
PeerSpot user
reviewer1369971 - PeerSpot reviewer
Head of IT at a manufacturing company with 501-1,000 employees
Real User
Top 5
Jan 7, 2022
Good Performance, user interface, simple to use and install
Pros and Cons
  • "The price-performance ratio is most valuable."
  • "They don't offer subscription-based payments."

What is our primary use case?

IBM FlashSystem is used for online transaction processing in TP solutions.

What is most valuable?

The price-performance ratio is most valuable.

It is simple to use.

Both the performance and interface are good.

For how long have I used the solution?

We are in our second year of using IBM FlashSystem.

What do I think about the stability of the solution?

IBM FlashSystem is a stable solution.

What do I think about the scalability of the solution?

It is a scalable product.

In our organization, we have more than 1,000 people using this solution.

In general, we plan our investments for three to five years in advance. Because technology evolves every five years, the solution is usually changed after five years. As a result, we had to replace everything.

We don't have any plans to purchase additional licenses in the near future.

How are customer service and support?

We haven't needed any assistance from technical support so far.

Which solution did I use previously and why did I switch?

We use a variety of solutions from Hitachi, EMC, and NEC.

We switched to IBM FlashSystem because of the scalability, it was a beneficial option for us, as well as the price-performance ratio and technology.

They compare the IBM features with those of EMC and HP.

How was the initial setup?

The initial setup is straightforward. It is easy to install.

It takes very little time to deploy. The initial implementation will take two days. The data will then be moved by wifi over a three-week period due to the implementation study.

The installation is being managed by a team of two engineers.

What about the implementation team?

A company called Compro assisted us with the installation. They were good.

What's my experience with pricing, setup cost, and licensing?

They don't offer subscription-based payments. You pay for the license.

What other advice do I have?

I would recommend this solution to anyone else who is interested.

Because technology is evolving at a rapid pace, they should compare the benefits. Of course, solution technology is important, but the most important aspect is service and knowledge.

I would rate IBM FlashSystem a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT Infrastructure at a insurance company with 501-1,000 employees
Real User
Jan 4, 2022
Good performance, energy efficient with a small form factor, helpful support
Pros and Cons
  • "The performance is very good and we use this product to enhance our core system."
  • "This product lacks some of the options we wanted. For example, expansion was difficult and it required a lot of patching to be done."

What is our primary use case?

We use IBM FlashSystem as part of our core system to enhance performance.

How has it helped my organization?

This product will improve your performance and it has helped us with that.

Also, in prior systems where we had mechanical drives, there would have been at least a couple of drive failures. With this solution, no drive failures have been experienced so far.

Compare to our previous system, space utilization has definitely been reduced. Our old system used two racks, whereas this solution sits in a single rack and initially took up 2Us. Post-upgrade, it is 8Us but even so, compared to what we had, it is a considerable energy saving. Also, when we upgraded, it helped us to mitigate a lot of our legacy issues present with the old hardware.

What is most valuable?

The performance is very good and we use this product to enhance our core system.

The reliability is better than it is with mechanical drives.

This is a compact system, and it has a lot of pieces built into it. For everything is included for us to be able to replicate to a DR site. 

What needs improvement?

This product lacks some of the options we wanted. For example, expansion was difficult and it required a lot of patching to be done. It's not a seamless process because you need to do multiple modifications or alterations. There is a lot of effort required by the customer in order to expand the hardware.

Further expansion of our model is not feasible. As new models are released, expansion becomes difficult and you have to switch to a new model when you want to upgrade. This means that you have to migrate data between models. We want something where you can use for at least five years, where you can expand the hardware without the inconvenience of changing models. Ideally, the operating system and other applications would not be affected when expanding.

It would be helpful if the solution had built-in safeguards against security threats and malware, such as ransomware. Anything that can be utilized to enhance data integrity would be helpful. 

For how long have I used the solution?

I have been working with IBM FlashSystem for three years.

What do I think about the stability of the solution?

The stability of the IBM FlashSystem is excellent.

There was no downtime when we patched the system, which is good because we wouldn't want our core system to go down.

What do I think about the scalability of the solution?

In our experience, scalability is not very easy. This may depend on our systems so it might not be universally true but definitely, for us, scalability was a problem. IBM came out with a newer version and told us that "To scale, you'll have to either switch over to a new version or buy an additional controller."

So, scalability on that particular model was not feasible. There may be better models but the model that we purchased was not easily scaled.

We have 800 users and there are four engineers who manage our IT products.

We do not plan on expanding our use of this product in the future because our plan includes moving to the cloud.

How are customer service and support?

The IBM technical support is excellent. When we had a hardware issue, they were able to fix it within the SLA period. They have back-to-back support for resolving any hardware problems.

When it comes to managing hardware, they're excellent.

Which solution did I use previously and why did I switch?

We have worked with systems from Dell and HPE and we have found that more maintenance and patching needs to be done on products by those vendors, as compared to IBM.

This is important to consider because if you don't have a high-availability system then you are going to end up with downtime when patches are implemented.

How was the initial setup?

The initial setup was complex because we had to move a lot of data from our old system to the new one. It wasn't difficult because of the hardware, but rather, due to our pre-existing setup. The fact that we had to migrate a lot of data was the source of the complexity.

It took at least one and a half years because we had to deploy while the system was still running. At the same time, the deployment was dependent on the systems that we had running. This is why it took so long to complete.

What about the implementation team?

An integrator assisted us with our deployment and our experience with them was excellent. They've been supportive and they successfully helped us to migrate all of our data.

What was our ROI?

This product is part of our core systems, and we have definitely seen a return on investment.

What's my experience with pricing, setup cost, and licensing?

The cost is pretty high in terms of licensing. We pay at least $100,000 USD in licensing fees for the storage. We have multiple types of storage, not only flash. We have the older versions of other storage and other versions of IBM flash as well.

In addition, we have a maintenance contract for this product when the warranty support period expires.

What other advice do I have?

This is definitely a product I can recommend based on its performance and reliability. I don't know whether it is cost-effective compared to other similar products because we are an IBM shop from end to end. We chose IBM because the products have been well suited for our setup, and the performance and reliability are excellent.

I would rate this solution an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Infrastructure Solutions Architect at a tech services company with 201-500 employees
Real User
Nov 21, 2021
Easy to use and configure
Pros and Cons
  • "One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless."
  • "The pricing could be improved, but I think it's getting better and better with each version. IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified."

What is our primary use case?

The general use cases depend on the size of a company. I work with the commercial sector, the FlashSystem 5000 and its different models. It suits the small to medium, or SME, companies. The FlashSystem 9200 goes mainly to big enterprises, like banking or governmental sectors. The 7200 plays sometimes in SME and sometimes in bigger enterprises. 

What is most valuable?

One of the most valuable features is that it's very easy to use and configure. It used to be more difficult, but now it's almost flawless. 

What needs improvement?

The pricing could be improved, but I think it's getting better and better with each version. 

IBM needs to implement NAS storage again, as this is a big flaw. Dell EMC is very good at this and if you compared them based on NAS storage, Dell EMC would win right away. IBM's solution for NAS storage is very complicated. We don't have a storage box that provides file sharing from itself, we have to put software on it and go through a whole complicated process. It should be simplified. 

For how long have I used the solution?

I have been working with IBM FlashSystem for around seven years. 

What do I think about the stability of the solution?

It's really stable, and many customers have experienced this as well. 

What do I think about the scalability of the solution?

It's easy to scale, but it depends on the model. The 5100 is obsolete, but the 5200 has line expansions, up to two controllers, and can scale out both ways. The 7000 and 9000 can scale to 20 expansions and four controllers. It's very scalable, both horizontal and vertical. 

How are customer service and support?

I believe the second line and third line are very responsive here. It depends on the customer's warranty level, if it's 9x5—it can't be like 24x7, which is immediately. 

Which solution did I use previously and why did I switch?

IBM has some features that don't exist in other brands. External virtualization, for example—Dell EMC has the same feature, but it's applied differently. IBM's approach is to make it usable in many different scenarios so that the customer can work with multiple vendors under the IBM controller. Dell EMC can't do that. The external virtualization stacks with Dell EMC, and the features stack to every box. If I have a main box with high specs and I virtualize another box with minimum specs, that means I'm stuck with the minimum specs. With IBM, if I'm working with the virtualization engine with higher specs, I get the benefits from these higher specs, even if the virtualized box has minimum specs.

How was the initial setup?

The initial setup is very straightforward and user-friendly. The FlashSystem 5000 can be deployed in around 20 to 30 minutes, but it depends on the number of volumes and the tools we set up afterward. On average, it can be installed and initiated within an hour, including microcode updating. If you calculate from the time I begin unpacking to the time I start to configure volumes, it will not exceed around 45 minutes. 

What about the implementation team?

I implemented myself. 

What's my experience with pricing, setup cost, and licensing?

The pricing may be a bit higher than other brands. If you compare the IBM FlashSystems in midrange with Dell EMC in midrange, IBM costs a bit more, but I prefer IBM because it has more specs that I can benefit from. 

Two years ago, we had all features installed in the midrange box without any need for extra licensing. However, lately we have features like Easy Tier and FlashCopy, which need extra licensing. We can purchase it with the box or afterward, and it's a smooth process. 

What other advice do I have?

In my experience, IBM doesn't need maintenance at all. Every year, there is a microcode update to get a new feature or fix a bug, but I know some customers who have had the box for more than five or six years without updating it and it still runs well. 

To anyone who's looking into implementing IBM FlashSystem, I would advise you to read the instructions on the box. If you follow the instructions, implementation will be very smooth and easy, even if you're not a professional. 

I would rate this product a ten out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Storage Infrastructure Engineer at a healthcare company with 1,001-5,000 employees
Real User
Oct 25, 2021
Flexible, feature rich, and highly scalable
Pros and Cons
  • "IBM FlashSystem is a flexible solution with plenty of features."
  • "The support could improve by allowing you to speak to someone when you call rather than them calling you back. However, once we do have contact with one of their technicians they are excellent."

What is our primary use case?

We are using IBM FlashSystem for data storage at the hospital I work at.

How has it helped my organization?

IBM FlashSystem has benefited our organization because we can mix solid-state drives with spinning drives.

What is most valuable?

IBM FlashSystem is a flexible solution with plenty of features.

For how long have I used the solution?

I have been using IBM FlashSystem for approximately one year.

What do I think about the stability of the solution?

The solution is stable and has good performance.

What do I think about the scalability of the solution?

IBM FlashSystem is highly scalable.

We have approximately 5,000 people using the solution. We plan to continue using this solution in the future.

How are customer service and support?

The support could improve by allowing you to speak to someone when you call rather than them calling you back. However, once we do have contact with one of their technicians they are excellent.

Which solution did I use previously and why did I switch?

We previously used HPE and we are slowly moving towards having them switched with IBMFlashSystem. We have found the IBM FlashSystem to be more flexible.

How was the initial setup?

The installation was a moderate level of difficulty and it took approximately one week.

What about the implementation team?

We do the implementation and maintenance of the solution using our in-house team.

What's my experience with pricing, setup cost, and licensing?

The cost of the IBM FlashSystem is lower than the HPE solution.

What other advice do I have?

IBM FlashSystem provides a very good value.

I rate IBM FlashSystem a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.
Updated: January 2026
Buyer's Guide
Download our free IBM FlashSystem Report and get advice and tips from experienced pros sharing their opinions.