IBM Tivoli NetCool OMNIbus Reviews

IBM Tivoli Network Manager

As an Umbrella Fault Management System

Root cause and event correlation. End to End visualization of the Network

3 years.

Yes. The implementation.

Yes often problems appear after resolving a previous one.

No issues encountered.

4 out of 10

6 out of 10

No previously solution used.

Difficult to implement ( more resource and timing) but flexibility in implementation.

Through a vendor, 4 out of 10.

The NMS products should come up with a new approach to resolving issues through centralized monitoring . Currently multi vendor equipment with multi technologies are present in an organization but failing to see the End to End connection of the network should be addressed by the NMS vendors.

I use the solution to receive alarms from network sites, figure out root codes, and notify in case of severe problems.

It is a user-friendly solution.

There are too many complicated layers in the solution. They should improve this particular area.

I have been using the solution for six or seven months.

It is a stable product. Although, we do face issues with its alarm features.

Currently, we have 20 solution users in our organization. It is challenging to scale the solution due to multiple layers.

The solution's technical support team takes longer to reply.

It is a costly solution.

I suggest others look for new technologies with more straightforward language and container format. I rate the solution a seven out of ten.

Event Viewer is the most valuable feature as it gives you a complete list of events with the detailed information. Based on its severity, you can predict the issues.

It helped in the proactive monitoring process.

A lot can be improved in this product considering the performance. Maybe, in a future release, an automated email and an SMS option could be introduced directly from the tool, instead of using any third-party tool/script for it.

From my experience with this tool, I can't find any bugs in it as of now.

I have used this solution for two years.

There were no stability issues.

There were no scalability issues.

I would give the technical support team a 10 out of 10 rating.

The setup was a bit complex as you have to get multiple repositories and licenses in order to install it from IBM.

The license is provided by IBM.

This is an amazing product and you will fall in love with it.

I am working as a customer, mainly using IntelliQ and another product, IBM NetCool, Watson AI. These products are used for monitoring network performance and management. 

The primary use case involves network performance monitoring, and it is compatible only with IBM DB2.

IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial. It aids in network performance monitoring and management, although it is compatible only with IBM DB2. Importantly, it effectively monitors various network services.

The solution has limitations in database integration as it cannot integrate with databases other than IBM DB2. High availability is also challenging, and the dashboard is not user-friendly or appealing, requiring additional tools for reporting. Service maintenance is difficult, and migration is a tough process.

I have worked with the service for two years.

I believe the solution is stable because it supports legacy protocols that are not available in other tools.

There may be scalability issues as the system was used only for 300 devices. Its compatibility is limited to IP and IBM DB2, which may affect scale.

I have used products like SolarWinds, Micro Focus, OpenTicket, and others like MRTG, CRPG in various departments.

The initial setup requires a scheduled OS to install the database and OS application. It requires straightforward processes but can be challenging.

I used to work with these solutions for a long time, and I'm satisfied with their performance in handling legacy telecom protocols.

I'd rate the solution eight out of ten.

OMNIbus is used for alert processing and deduplication of alarms. It is used for performing certain actions on any alarm processed through NetCool. It serves as a core component for action triggers and modifications during alarm processing.

OMNIbus is valuable for its compatibility and performance, as I haven't encountered any performance issues. It offers functionalities such as deduplication, alarm prioritization, and processing of alarms. Everything is managed through the OMNIbus process, providing a seamless experience.

IBM is working on converting NetCool to NetCool Operations Insight, which runs on Watson AI. There were areas needing improvement in terms of AI, however, they have migrated the entire NetCool suite to Watson AI. 

Despite these improvements, other areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker.

I have been working with OMNIbus for almost ten years.

OMNIbus is very stable, and I have never observed any unpredicted outages or sudden changes in performance. I can confidently say it is 100% stable.

OMNIbus is highly scalable without any limitations. I have never encountered any scalability issues.

IBM's customer service deserves a rating of eight out of ten. While they are amongst the best compared to other companies, sometimes they take time to respond. They might not treat something urgent for me as urgent for themselves.

Positive

The initial setup of OMNIbus is moderately complex. It's not easy, however, it's not the most challenging either. As long as the provided installation steps are followed, the process should be manageable.

One person is more than enough to handle the installation of OMNIbus.

I would rate OMNIbus nine out of ten. The deductions are due to it being on-premises and lacking AI capabilities.