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IBM Tivoli NetCool OMNIbus vs SCOM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM Tivoli NetCool OMNIbus
Ranking in Event Monitoring
4th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
15
Ranking in other categories
No ranking in other categories
SCOM
Ranking in Event Monitoring
3rd
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
83
Ranking in other categories
Network Monitoring Software (14th)
 

Mindshare comparison

As of May 2026, in the Event Monitoring category, the mindshare of IBM Tivoli NetCool OMNIbus is 6.9%, down from 9.9% compared to the previous year. The mindshare of SCOM is 9.9%, up from 7.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Event Monitoring Mindshare Distribution
ProductMindshare (%)
SCOM9.9%
IBM Tivoli NetCool OMNIbus6.9%
Other83.2%
Event Monitoring
 

Featured Reviews

RS
EMEA Senior Sales Manager at a tech vendor with 10,001+ employees
Customization and robust network monitoring enhance operational efficiency
The most useful functions for monitoring purposes with IBM Tivoli NetCool OMNIbus are that it can be automated in many ways. Most importantly, it can communicate with many network components without requiring any medium connectors. You can directly integrate it if you have SNMP, which is great. The main benefits that IBM Tivoli NetCool OMNIbus provides are that it's an umbrella tool that can be placed on top of any existing monitoring system. You can monitor the entire network from this tool. The underlying interfaces can be many, but you can keep it as a single tool in IBM Tivoli NetCool OMNIbus and it can manage the load on its own. It negates the need to train the user base with other tools. I can provide this single tool and have hundreds of different tools underlying, but I only need to train one single user base, which is a great advantage.
AK
Assistant Manager at SMS group GmbH
Have integrated effective monitoring and seamless alerting with improved visualization capabilities
The most valuable feature of SCOM is its monitoring capability, and we have integrated SCOM with Grafana, which is a dashboarding tool. We have implemented and integrated this to create dashboarding of the SCOM monitoring system for the database, SQL, and the Linux servers we have configured in SCOM. We have created separate dashboarding for it, and the monitoring and creating rules and monitors in the management servers and management packs that SCOM provides are very useful for us. The alerting mechanism of SCOM has benefited our operations because we have modified the thresholds as per our internal requirements. We have configured threshold modifications for the CPU, memory, and especially for disk space. For routine disk space usage on the system, we have provided a separate threshold configuration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution is highly scalable; we have hundreds of probes running on more than thousands of devices, gathering millions of alarms and creating thousands of tickets, and yet we have never seen any performance issue."
"Overall, this is a great tool and one that I recommend but it depends on the cost."
"The monitoring is the solution's most valuable feature."
"This is an amazing product and you will fall in love with it."
"It is an easy-to-use solution."
"IBM Tivoli NetCool OMNIbus supports legacy protocols like CORBA, Huawei, and other telecom protocols, which I find beneficial."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"Very stable tool and good for all types of event integration and automation."
"SCOM will allow you to go from firefighting mode to a more proactive stance when finding issues."
"The solution is scalable. If you want to monitor more you have to buy more licenses, but you can add on. We don't plan to increase usage."
"Having been in IT for over 20 years, with Microsoft, you know what you are getting."
"Let me first say that I would be delighted if Citrix would extend the Edgesight functionality in their product so that it really monitors all of the Citrix components."
"Anything that can be accessed via SNMP commands, SCOM can retrieve via SNMP Gets."
"This solution allows us to standardize all of the reports for monitoring the network, so it helps a lot for auditing purposes."
"The solution is used for monitoring the hardware inventory. For instance, it helps with the whole operational monitoring view for the company's infrastructure."
"Asset monitoring and auto alerts are the most valuable features of this product to me."
 

Cons

"The web portal and typical event controls are a little outdated."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"Areas that could be better include the fact that the solution is only on-premises, lacks AI capabilities, and support response times could be quicker."
"They could enhance the visibility to give us a unified view of our entire IT infrastructure."
"The cost of the product is quite high. They should work to adjust their pricing models."
"Yes often problems appear after resolving a previous one."
"A lot can be improved in this product considering the performance."
"I would like for the next release to be more user-friendly and out of date."
"It lacks certain details that other products do better, like granular access and better application monitoring."
"System Center just provided upgrade and update features for Windows clients, and Windows systems, and did not support Linux, Android, or iOS, and other operating systems."
"Third-party tools have had to be created to make SCOM management pack creation more efficient and effective. However, this weighs down the application as it just adds a resource requirement, which is ballooning the size of the necessary storage and all that for essentially substandard components."
"The management of the servers could be better."
"This product has room for improvement in the way that it is administered."
"Because SCOM currently runs on a Citrix session, SCOM sometimes becomes slow or crashes when there is too much going on."
"SCOM is not a flexible product. The initial setup should be easier to complete."
"I would like to see better support for monitoring Unix-based systems."
 

Pricing and Cost Advice

"You have to have the right level of budget to afford this solution."
"Its license cost is a little bit more than other solutions. Our customers expect a standard market price that is comparative to other products. For each and every NetCool OMNIbus component, we have to purchase a separate license. These components are not free with the product."
"It is a costly solution."
"The pricing is good, and it's part of their system center suite."
"Our licensing fees are approximately $30 per user, per month."
"SCOM is very cheap because it's included in the license for the System Center suite, which is around $8,400 per CAL."
"SCOM is part of the System Center suite and I am satisfied with the pricing."
"Our Enterprise Agreement includes the price."
"SCOM's pricing is average."
"There is a license needed to use this solution and it is paid annually."
"We have an EA with Microsoft, and it comes as part of the EA."
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Top Industries

By visitors reading reviews
Financial Services Firm
26%
Computer Software Company
12%
Energy/Utilities Company
7%
Retailer
5%
Financial Services Firm
14%
Government
9%
Manufacturing Company
8%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business3
Midsize Enterprise5
Large Enterprise7
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise22
Large Enterprise54
 

Questions from the Community

What is your experience regarding pricing and costs for IBM Tivoli NetCool OMNIbus?
I would rate the pricing for IBM Tivoli NetCool OMNIbus as three, where one is a high price and ten is a low price.
What needs improvement with IBM Tivoli NetCool OMNIbus?
Based on my experience and my colleagues' feedback, IBM can improve IBM Tivoli NetCool OMNIbus in automation with respect to using AI, as it lacks considerably compared to other tools. The integrat...
What is your primary use case for IBM Tivoli NetCool OMNIbus?
My current use case for IBM Tivoli NetCool OMNIbus is for monitoring the networks.
What do you like most about SCOM?
The tool helps to monitor Windows servers. It offers alerts from a central location.
What is your experience regarding pricing and costs for SCOM?
I am not aware of the exact pricing as it is managed by my supervisor. As an academic institution, we receive substantial discounts.
What needs improvement with SCOM?
We believe that the dashboarding in SCOM needs to be improved or enhanced because it is not too expressive in reporting. We can work on deploying new ways of viewing things and modifying visualizat...
 

Also Known As

Tivoli NetCool OMNIbus
System Center Operations Manager, SCOM 2012
 

Overview

 

Sample Customers

Consolidated Communications, €sterreichische Bundesbahnen (€BB), Capgemini
Dialog Telekom
Find out what your peers are saying about IBM Tivoli NetCool OMNIbus vs. SCOM and other solutions. Updated: April 2026.
893,311 professionals have used our research since 2012.