The solution is very stable and robust.
Management is very easy in the Network Deployment edition. The admin console allows one to easily manage many servers.
Yapı Kredi şirketinde Application Infrastructure Manager at a financial services firm with 10,001+ employees
A stable and robust solution which can be scaled with ease
Pros and Cons
- "The solution is very stable and robust."
- "In spite of the solution's robustness, it is expensive and a bit difficult to support."
What is most valuable?
What needs improvement?
In spite of the solution's robustness, it is expensive and a bit difficult to support, which is why companies nowadays tend to use more lightweight products such as Tomcat or cloud versions of the products. We are also moving to cloud versions and have a huge installation of IBM WebSphere as a legacy system. Probably, in two or three years we will migrate to cloud versions.
The initial setup is a bit complex, although easy management is possible once one has set up the environment.
For how long have I used the solution?
We have been using IBM WebSphere Application Server since its inception, starting from versions 4 and 5.
What do I think about the stability of the solution?
The solution is very stable and robust.
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IBM WebSphere Application Server
January 2026
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What do I think about the scalability of the solution?
This solution can be scaled with ease, as evidenced by our use of it with the IBM operating system.
How was the initial setup?
The initial setup is a bit complex, although management can be accomplished with ease once the initial environment has been set up.
What about the implementation team?
There are two IBM consultants who help us with the deployment. They are constantly with us.
Our middleware team consists of 12 people who are responsible for the deployment.
What's my experience with pricing, setup cost, and licensing?
The solution is expensive.
We have 80,000 PVU, as this is referred to by IBM. The licensing policy is based on the PVU base. The initial setup and purchase cost approximately $4 and $5 million. The yearly support cost accounts for around 20 percent of the licensing cost, which means that we tend to pay IBM an annual sum of $800,000, which is a huge amount.
What other advice do I have?
We are also customers of the product.
In our organization we use the WebSphere Network Deployment edition.
We use this product in our core, internet and mobile banking, which means it is used by 20 bank tellers and eight million customers.
I rate IBM WebSphere Application Server as an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Principal consultant Process Automation at a computer software company with 1,001-5,000 employees
An easy-to-use solution that consumes hardware
Pros and Cons
- "IBM WebSphere Application Server is easy to use."
- "The solution consumes hardware."
What is most valuable?
IBM WebSphere Application Server is easy to use.
What needs improvement?
The solution consumes hardware.
For how long have I used the solution?
I have been working with the solution since 2011.
What do I think about the stability of the solution?
The solution is stable.
What do I think about the scalability of the solution?
IBM WebSphere Application Server is scalable. You can add multiple nodes to the application server.
How was the initial setup?
The tool's deployment is complex. The deployment takes three to four hours to complete.
What other advice do I have?
I rate IBM WebSphere Application Server an eight out of ten.
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
Buyer's Guide
IBM WebSphere Application Server
January 2026
Learn what your peers think about IBM WebSphere Application Server. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.
881,082 professionals have used our research since 2012.
Solutions Architect at a marketing services firm with 10,001+ employees
Has a heavy footprint and a steep learning curve, and needs a lot of patches
Pros and Cons
- "The only reason why we're currently using WebSphere is that the integration of the authentication with Azure is very quick. WebSphere has something that can immediately connect with Azure Active Directory."
- "IBM WebSphere Application Server hasn't changed much. It's still a heavyweight for any company compared to what you get. Unless your code base is deeply linked with it, I don't think it's a great idea to go with this solution. The current trend is toward modularity and containerization, and given the product's requirements, containerization will be difficult. There is a memory requirement as well."
What is most valuable?
The only reason why we're currently using WebSphere is that the integration of the authentication with Azure is very quick. WebSphere has something that can immediately connect with Azure Active Directory.
What needs improvement?
IBM WebSphere Application Server hasn't changed much. It's still a heavyweight for any company compared to what you get. Unless your code base is deeply linked with it, I don't think it's a great idea to go with this solution.
The current trend is toward modularity and containerization, and given the product's requirements, containerization will be difficult. There is a memory requirement as well.
With the enterprise version, there are features we don't need, but if we did, they are available with the Apache package.
You can easily find people who know Tomcat, but you find very few people who deeply know WebSphere. There is a steep learning curve as well.
There is hindrance to testing, that is, IBM WebSphere Application Server will take 30 seconds to start, whereas Tomcat will take 2 seconds without any applications. That's a big problem.
The installation is very complex. The licensing cost also is 1,000 of euros for a 30-year table.
The product has so many problems and needs so many patches. It does not take the standard Java Development Kit; you need IBM 1 even though Java is supposed to be portable. I think there is barely any use case for IBM WebSphere Application Server.
For how long have I used the solution?
I've worked with this solution for 10 years.
What do I think about the stability of the solution?
From what I've seen in the past, there are many issues with it. So I wouldn't say that it's very stable.
What do I think about the scalability of the solution?
I've heard that it is scalable, but the problem is that it takes up so much memory already. So, if you're going to scale, it will gobble up more memory.
Usually, the scalability is provided by the cloud rather than the web server by using load balances. You would need many instances of that, which means that you will need to multiply by hundreds of thousands dollars or pounds.
At present, we have engineers who use this solution.
How was the initial setup?
The installation is very complex.
What's my experience with pricing, setup cost, and licensing?
The licensing cost is 1,000 of euros for a 30-year table.
Which other solutions did I evaluate?
We are currently evaluating Tomcat.
What other advice do I have?
I think IBM WebSphere Application Server is a dead solution and will probably fade out. So, I would not recommend it to anyone.
On a scale from one to ten with one being the worst and ten being the best, I'd rate this solution at one.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Enterprise Technical Leader at a tech vendor with 10,001+ employees
Enterprise-level product with extensive console capabilities, including the ability to control multiple JVM containers
Pros and Cons
- "The thing about WebSphere, as opposed to other ones that I am aware of such as JBoss and Liberty, is that WebSphere has the most comprehensive scaffolding available to it."
- "When we run into memory or locking issues, we resort to using third-party tools. However, it would be preferable to have native tools for debugging this type of problem."
What is our primary use case?
We primarily use a generic WAS.
We have WAS, which we basically use for JVM containers for services and REST APIs. We have some portal servers, and it is also used to host Pega. So it serves three primary functions.
It's an application server in general.
What is most valuable?
The thing about WebSphere, as opposed to other ones that I am aware of such as JBoss and Liberty, is that WebSphere has the most comprehensive scaffolding available to it.
A lot of JVM container products provide you with a raw JVM container and don't offer much else. However, WebSphere has the PRPC, which has extensive console capabilities, including the ability to control multiple JVM containers and the deployment. It's an enterprise-level product.
WAS is not what I would want if I were a small shop with two or three WAS servers or app servers. However, if I had 4,000 servers and wanted to install JVMs on them, WAS is a viable option. In my opinion, its strength is its enterprise capability.
What needs improvement?
One of the things that we have struggled with is understanding what's happening inside the covers when we're running a JVM.
When we run into memory or locking issues, we resort to using third-party tools. However, it would be preferable to have native tools for debugging this type of problem.
It's not bad lately in terms of performance. WebSphere has always had some performance issues, at least until about three or four years ago. But it's getting better. I guess, aside from the product's complexity, I think it's pretty good for what it's billed as an enterprise application server.
For how long have I used the solution?
I've spent the majority of my career working with IBM. Back in the late 1990s, I was working on WebSphere 3.0. So, for the last 25 years, I've been working on WebSphere on and off, or at the very least, the application service.
What's my experience with pricing, setup cost, and licensing?
It costs more than some of the others, but, you get what you pay for.
Much like TWS, IBM, the way they price their products is known as sub-cap pricing. It can be very complicated and intimidating for people who don't understand the concepts.
I would like to see IBM simplify its licensing models.
What other advice do I have?
Its best platform, in my opinion, is AIX on Power. Unfortunately, AIX on Power is being phased out. However, if you have a Power VM/AIX shop and are committed to Power and AIX, WAS is the app server of choice.
If you're considering ESXi or a hyper-converged solution, WAS works just as well on those platforms, the more cloud platforms.
For the space that it plays best in, I would rate IBM WebSphere Application Server a nine out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Database Administrator at a financial services firm with 201-500 employees
Reliable software framework with high scalability and integration capabilities
Pros and Cons
- "IBM WebSphere Application Server is the best in terms of scalability and performance, as well as the support for managing distributed transactions."
- "The main issue we faced was its limited compatibility with non-Java technologies, which can result in difficulty detecting potential bugs and requiring additional integration efforts."
What is our primary use case?
We are mainly using it for managing the core banking applications.
What is most valuable?
I am highly satisfied with the robust security features integrated into this solution. Its fine-grained access control, authentication, and authorization mechanisms ensure a smooth performance.
What needs improvement?
The main issue we faced was its limited compatibility with non-Java technologies, which can result in difficulty detecting potential bugs and requiring additional integration efforts. Third-party support can be challenging as well, as the IBM WebSphere Application Server is known for its limited community and lack of an open-resource library.
For how long have I used the solution?
We have been using IBM WebSphere Application Server for the last six years.
What do I think about the stability of the solution?
The solution is very stable and reliable.
What do I think about the scalability of the solution?
The scalability is high due to its built-in load-balancing features. It allows applications to scale to handle high traffic and provide better performance.
How are customer service and support?
We have been fairly satisfied with their support services. When we requested their assistance, their team professionally solved it. The only objection would be regarding a minor delay in their response. I would rate it eight out of ten.
How would you rate customer service and support?
Positive
What about the implementation team?
The deployment is fast and efficient. It takes only one person to complete the whole process.
Which other solutions did I evaluate?
IBM WebSphere Application Server is the best in terms of scalability and performance, as well as the support for managing distributed transactions. There are other solutions on the market, such as WebLogic, that offer great experience but it usually depends on the requirements of the companies.
What other advice do I have?
We are pleased with the effectiveness of the solution. I would rate it eight out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
System and Solutions Architect at a computer software company with 1,001-5,000 employees
Stable, resilient, has good availability, and offers excellent technical support
Pros and Cons
- "What's most valuable in IBM WebSphere Application Server is its resilience. When you use the solution, you know that after the communication has been done, there will be no doubt that the data has reached its destination."
- "What could be improved in IBM WebSphere Application Server is its interconnection with other products, for example, Kafka. What I'd like to see in the next release of the solution is a better graphical user interface."
What is our primary use case?
IBM WebSphere Application Server ensures that there's communication between applications from the customer side to the banks, markets, insurance companies, and even the retail industry.
What is most valuable?
What's most valuable in IBM WebSphere Application Server is its resilience. When you use the solution, you know that after the communication has been done, there will be no doubt that the data has reached its destination.
What needs improvement?
What could be improved in IBM WebSphere Application Server is its interconnection with other products, for example, Kafka.
What I'd like to see in the next release of the solution is a better graphical user interface.
What do I think about the stability of the solution?
In terms of stability, my rating for IBM WebSphere Application Server is five out of five.
What do I think about the scalability of the solution?
IBM WebSphere Application Server is a scalable solution, but because it's a little bit more complex to configure, I'm giving the solution four out of five in terms of scalability.
How are customer service and support?
The technical support for IBM WebSphere Application Server is a five out of five for me. The support is excellent.
How was the initial setup?
The initial setup for IBM WebSphere Application Server is in the middle, meaning that it's not complicated, but you'll need some knowledge.
Normally, one person is enough from my side to deploy the solution, then another person from the customer side.
How long the full deployment of the IBM WebSphere Application Server takes would depend on various factors because it lies in the communication between the customer and the destination, so the solution is usually easy to deploy, but it could take days. Deployment is not difficult, but a common problem would be personnel availability or the person available to do the configuration.
What was our ROI?
In terms of ROI from IBM WebSphere Application Server, it's quite high, so I'm rating it as four out of five.
What's my experience with pricing, setup cost, and licensing?
My company is on a perpetual or permanent license agreement with IBM WebSphere Application Server. There's also a pay-per-use option, but customers rarely choose that option. Most of the customers are on the perpetual license deal that's all-inclusive.
As the license cost is quite expensive, I'm rating it two out of five.
What other advice do I have?
My company is an IBM business partner. It provides IBM WebSphere Application Server to customers.
I'm working on the latest version of the solution, which is version 9.3.
My team is responsible for educating customers about IBM WebSphere Application Server and for the documentation, but maintaining the solution is the responsibility of the customers.
I'd rate IBM WebSphere Application Server nine out of ten because it's a great product.
My advice to people looking into IBM WebSphere Application Server is to go for it. If you want a product you can have confidence in, and a product with good availability, then IBM WebSphere Application Server is for you. It's deserving of its price because it's a good product, so even if IBM WebSphere Application Server is expensive, use it.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
A scalable and stable solution, but it's declining in popularity
Pros and Cons
- "One of the most valuable features might be the stability of the IBM WebSphere Application Server."
- "The current trend is to move to Liberty because of the portability of its cloud and its Kubernetes, which containerize the application."
What is our primary use case?
We sell IBM WebSphere licenses and provide core installation of WebSphere for our customers.
What is most valuable?
One of the most valuable features might be the stability of the IBM WebSphere Application Server.
What needs improvement?
Most of my clients are quite happy with the WebSphere application, but I know that some are changing direction and the current trend is to move to Liberty because of the portability of its cloud and its Kubernetes, which containerize the application. Since most of the application vendors our customers use also offer the application on Liberty, I think they're probably going to stop enhancing the WebSphere Application Server and instead concentrate on Liberty.
For how long have I used the solution?
I have been working with this solution for the past ten to fifteen years. My company has been an IBM business partner since 1986.
What do I think about the stability of the solution?
IBM WebSphere is a stable solution.
What do I think about the scalability of the solution?
I believe if customers want scalability, they can upgrade their WAS standard edition to the next deployment level, so it is scalable.
How are customer service and support?
I would rate the technical support as a eight out of ten because the support could be a bit more responsive.
How would you rate customer service and support?
Positive
What other advice do I have?
I would definitely recommend this solution to users, but there is always room for improvement.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Maximo - Technical Consultant/Architect/Analyst at a government with 501-1,000 employees
Interchangeable, good performance, and is reliable
Pros and Cons
- "The performance is good."
- "When compared with WebLogic, Weblogic is lighter and consumes less memory."
What is our primary use case?
I am always working. I am working with WebLogic and WebSphere. Some things are running on WebLogic and others on WebSphere. I use both.
It is deployed on-premise, and I am able to do everything they are doing on the cloud.
What is most valuable?
I would not compare WebSphere and WebLogic because both servers are really good.
However, once you have set up both of them, they work perfectly.
There are always bugs, such as the recent bug with log4j, but they're both good web servers. I can make use of either one, it makes no difference. It's just a different setting, but I'd say the quality is the same.
I am satisfied with this solution, as well as WebLogic. Both are good.
The performance is good.
What needs improvement?
I don't think about what needs improvement, I work with what I have.
There is always room for improvement. But it's getting better every time, with every new release, and every new patch, it's getting better. They are continuously improving.
When compared with WebLogic, Weblogic is lighter and consumes less memory.
What do I think about the stability of the solution?
IBM WebSphere Application Server is a stable solution.
How are customer service and support?
I usually solve my problems on my own. I Google it. I do the research, find out what other people are having problems with, otherwise look to Oracle for solutions to some of them. I was always able to Google it and find the solution.
I have never had to contact Oracle or IBM for support.
Which solution did I use previously and why did I switch?
I have worked with WebLogic, Apache Server, and SAP NetWeaver in the past. I've had a lot of experience.
How was the initial setup?
I set up everything. you just need the hardware, and I do everything else.
What's my experience with pricing, setup cost, and licensing?
When you purchase Maximo, you get WebSphere for free. Why would you pay more for WebLogic?
What other advice do I have?
I would recommend using whichever is cheaper. Both are interchangeable, and I don't see a difference in their performance.
I would rate IBM WebSphere Application Server a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
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Updated: January 2026
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