I'm the product manager for Imperva in Africa for a distributor. I manage it every day, but I don't personally use it. We sell Imperva to customers in 17 countries.
Its deployment depends on the customer. Some customers have their databases in the cloud, and if they have them in the cloud, we give them the cloud database security of Imperva. If their database is on-premises, then we deploy it on-premises, and the reseller implements the solution on-premises.
There are three major main use cases of this solution. The first one is to fulfill compliance regulations. Customers—especially the banks, health sector, and manufacturing—need to comply with the regulations in different countries. They have to fulfill compliance regulations around the privacy of data. In order to fulfill those requirements, they're using Imperva. It helps them to fulfill these requirements, and they are not fined by the regulators. That is the first use case why people buy Imperva.
The second one is for security itself. They don't want a cybercriminal to have access to the data. Imperva is a security solution, and you can use it to block unauthorized access to your data.
The third one is related to rightful access to the data. They want to know:
- Who has access to the data internally?
- What queries were being issued on the database?
- What time did they log in?
- What is going on within the environment?
- Who is touching the data?
- What are they doing with the data internally?
Customers or organizations want to have access or have visibility into all these.
They can maybe look at its pricing model. Its pricing could be cheaper for the African countries or developing economies.
I have been using this solution for three years.
It is very scalable. If a customer wants it for five database servers, he gets licenses for five database servers. Tomorrow, if they want licenses for two extra databases, they can just buy the extra two licenses. It is very scalable and very straightforward.
Their support is fantastic. It is 24/7. You raise a ticket, and you get someone assigned to you immediately.
I would rate them a five out of five. In a worst-case scenario, it would be a four, but it's always very straightforward. We get a very quick response.
It is very easy and very straightforward. There are no complications.
Its pricing could be cheaper for the African countries or developing economies. The British pound is valued way more than the currency of most African countries. A better or cheaper pricing model for Nigerian and African customers would be better.
It has a per-year subscription model. You pay exactly for what you need. That's all. You don't have to buy what you don't need.
It is very straightforward. It is probably the best solution out there in terms of data security. About 90% to 95% of the banks in Nigeria use Imperva. When you have such a success story in Nigeria, Ghana, and of course, many other African countries, you can be sure that you are getting a very good solution.
I would rate it a nine out of 10.