The new age WFM solution that brings the best of AutoML, AI and Cloud technologies to forecasting, planning and optimizing workforces.
| Product | Market Share (%) |
|---|---|
| Intellicus Flow | 0.4% |
| Genesys Cloud CX | 16.4% |
| NICE CXone | 12.0% |
| Other | 71.2% |
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