I use Jamf Protect for myself, especially for POC demonstration purposes. It is also used as part of our consultation services, where I recommend it to customers.
Presales Engineer at a computer software company with 201-500 employees
Experience agile user-centric security with AI-powered endpoint protection
Pros and Cons
- "The behavioral detection is valuable."
- "The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
What is our primary use case?
How has it helped my organization?
Jamf Protect gives you Apple built-in native support for endpoint security. It supports zero-day protection in the Apple ecosystem and is agile, user-centric, and lightweight for macOS.
What is most valuable?
The behavioral detection is valuable. It also includes built-in network protection that is powered by our AI called Medium. It provides telemetry and signature-based detection, which offer comprehensive endpoint security.
What needs improvement?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
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For how long have I used the solution?
I have been using it for the last four years.
How are customer service and support?
The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the response and resolution time. From an Indian perspective, I would rate their support at seven point five out of ten.
Which solution did I use previously and why did I switch?
I have an understanding of CrowdStrike and certain security solutions from Forcepoint.
What other advice do I have?
I would recommend inbuilt remediation for behavior-based threats and less dependency on third-party tools.
I'd rate the solution eight out of ten.
Disclosure: My company has a business relationship with this vendor other than being a customer. Reseller


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Updated: August 2025
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Buyer's Guide
Download our free Jamf Protect Report and get advice and tips from experienced pros
sharing their opinions.
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