Jamf Protect Reviews

We use it to block USB drives from laptops and protect our Macs from malware and other attacks with its antivirus features.

Unlike other antiviruses,  Jamf Protect doesn't push any additional agents or antivirus onto the laptops. Macs already have built-in malware protection like Gatekeeper and Jamf Protect tweaks and configure them to work more effectively as an endpoint solution. So, it really protects us from all sorts of malware.

The quick updates are really good. If a new OS update drops today, I'll have the Jamf Protect update within a few hours. It's also compatible with all Mac OS versions, and there's zero lag or performance impact. Unlike Trend Micro or Microsoft Defender, which can slow down systems, Jamf Protect is lightweight and doesn't hog CPU resources, keeping laptops running smoothly.

I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful. For example, knowing if someone took a screenshot is good, but knowing what was captured in the screenshot would be even better. I'd definitely provide feedback on adding such features.

I have been using it for more than four years.

I didn't encounter any downtimes.

Currently, there are around 500 end users in this organization. It is a scalable product.

They're the best support team I've encountered after Dell. We used to say we had the best support from another company, but now I have to say Jamf takes the cake. They have 24/7 support and resolve issues within that timeframe. 

Most of the support people are from Europe, but somehow they manage to work 24/7 for us. They pick up the ticket and call you within one or one and a half hours.

We have a Fortinet solution in our environment.

The initial setup is very straightforward. Much easier than other antiviruses. With the others, you have to make multiple configuration files and push them to laptops. 

With Jamf Protect, there's only one, and everything can be handled from the backend.

For deployment, I took care of two parts. There are different aspects: server updates from the backend are handled by Jamf itself, and machine and endpoint deployments are done by us. We get a beta version, test it, and then push it up.

Two people deployed it to the machines.  This is my second organization using it. In the first one, it took a week, but in this one, it took just two days. We were already familiar with the environment and requirements, so it was quicker.

It does require maintenance, but it is very minimal, maybe once every two years or one and a half years, only for specific things like major malware attacks or big updates. Otherwise, Jamf takes care of backend maintenance.

It is value for money. For example, for just $4 or $5 per user license, I get endpoint protection, including some DLP capabilities like screenshot tracking. Normal antivirus doesn't offer that. 

They also provide zero-hour protection. If new malware emerges, they quickly push an update to all endpoints. No other product I know of offers that kind of speed and support. 

Microsoft takes a week, Apex three to four days, but Jamf, because of their close partnership with Apple, gets it done much faster. I don't think any other MDM solution for Mac comes close to what Jamf provides.

Intune and others work with various platforms, not just Mac. Jamf Protect is specifically designed for Apple devices.

It's significantly cheaper than other options like ApexOne or ApexTwo. And we're using Jamf Pro as well. So, for our environment, Jamf Protect fits perfectly. The dashboard is perfect, and everything is just perfect.

The pricing is reasonable for Jamf Protect.

Jamf Protect is basically just and just for Mac. We can't implement all Windows or Linux.

Compared to other products, that's the only disadvantage.

Make sure you work closely with the Jamf team. They're very experienced and knowledgeable about different environments. We often make mistakes during implementation, and they're always there to help us correct them. Trust their guidance.

Overall, I would rate the solution a nine out of ten.

Jamf Protect is basically an endpoint solution for any external drives since it can detect any kind of malware attacks or any miscellaneous activities that occur through a device. If someone is trying to take out the data without permission, the tool also detects that.

The most valuable features of the solution are in terms of data, especially whenever someone is trying to take out some data or trying to do any miscellaneous activities, which are areas that Jamf Protect easily catches. The aforementioned area consists of the tool's most useful and important feature.

An important point associated with the product is in the area related to the external drives, and it can be considered as an additional feature that most corporations need nowadays.

The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution.

There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro.

The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.

I have been using Jamf Protect for four years.

It is a great and stable solution. As long as your product is good, you can achieve what you are trying to do. Stability-wise, I rate the solution a seven out of ten.

It is definitely a scalable solution. It should be a mandatory solution for any organization using Mac devices.

Around 350 people in my company use the product.

My company plans to increase the usage of the solution. In the future, my organization plans to make Mac devices available to users, so we may probably add a few more licenses from Jamf Protect.

The solution's technical team has to be a bit aggressive from a support perspective. The solution's technical team needs to pay keen attention to the support part.

The product's initial setup phase has very simple steps. If you have Jamf Pro in your environment, you don't have to do any migration. If you buy Jamf Protect separately, it can be installed very quickly and doesn't take much time.

The solution can be deployed if you are using Jamf Pro. I don't think that you need something else apart from Jamf Pro to deploy Jamf Protect.

I have also evaluated other solutions, but Jamf Protect is the best solution for Mac management.

Apart from Jamf Protect one doesn't need any other security tool. If you have a tool already in your existing premises then such a product can be integrated with Jamf Protect.

I recommend the product to those who plan to use it. Users should try to first be on Jamf Pro and then move to Jamf Protect. Experience with Jamf Pro is mandatory.

The product's benefit is simple since it allows users to monitor everything related to miscellaneous activities, as well as the existing external drives that someone puts into the environment. The tool can also help monitor if someone is trying to take out some data through any means you can monitor with this solution.

I rate the tool an eight out of ten.

Our customers use Jamf Protect for security purposes.

Jamf Protect provides zero-touch integration, and we can add various IdPs for synchronization or authentication.The most effective feature of the solution for security needs is that users can create a zero-touch environment network access and VPN access. Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.

The solution’s stability could be improved. We need to regularly update the security patches for malware protection and threat protection. Jamf Protect should be integrated with third-party malware solutions or threat protection services.

I have been using Jamf Protect for 2 years.

I rate the solution a seven out of ten for stability.

More than 10 to 15 enterprise business customers use Jamf Protect.

I rate the solution a nine out of ten for scalability.

On a scale from one to ten, where one is difficult and ten is easy, I rate the solution's initial setup a seven out of ten.

Deploying the solution for testing does not take more than two to three hours. However, deploying the solution in a production environment may take a day or two. The basic part of deployment is the configuration, and then we use Jamf Pro to deploy the package of Jamf Protect.

Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support.

On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution’s pricing ten out of ten.

We are working with the latest version of the solution. Our customers utilize Jamf Protect only in the Mac environment. Customers should get a MacBook before installing Jamf Protect. Jamf Protect is the ideal solution for Mac because it is deeply integrated with Apple devices and is aware of bugs.

Overall, I rate the solution a nine out of ten.

We mainly use Jamf Protect to protect staff computers from malware and antivirus.

Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices.

I have been using Jamf Protect for one year.

I am satisfied with the solution’s scalability and performance.

The solution's technical support is great.

Positive

We previously used Norton Antivirus, and it wasn't efficient at all. I previously used Workspace ONE. The only advantage of Workspace ONE over Jamf Protect is that it supports a wide range of devices, including Mac and Windows.

Jamf Protect costs double the price that we were paying before.

Jamf Protect automatically detects computer malware and prevents the user from running it. It also removes the malware completely from the computers, and we got notified about it. We can set the benchmark based on the school's preferences. The solution's automated MAC-specific threat hunting gives us more security on the computer.

The solution's dashboard is user-friendly. We are working to set up the benchmark based on the school preferences. Sometimes, we need to modify them based on any updates related to the security level we want to apply. Jamf Protect provides good protection from the user's perspective and is easy to manage from the admin's perspective. We used other platforms before, and they did not provide good malware detection.

I would recommend the solution to other users.

Overall, I rate Jamf Protect a nine out of ten.

Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention. 

Jamf Protect is mainly for Apple's suit. 

Jamf Protect needs to improve its pricing. 

I have been working with the solution for two years. 

We have not experienced any downtime in 365 days. 

Jamf Protect is a scalable solution. We have sold more than one million licenses last year. 

You get support from a dedicated engineering team. 

Jamf Protect's installation is not straightforward, and you need technical experience. The deployment process is easy if you plan it. 

We did the tool's deployment in-house. 

The licensing costs are yearly and expensive. 

Jamf Protect is a SaaS-based cloud product. I rate it a ten out of ten. 

The solution's integration with other tools is slow. 

I have been working with the product for ten years. 

Jamf Protect is scalable. It doesn't have issues with 10,000 to 50,000 users. 

The tool's tech support is helpful and efficient. It also has an active community. 

Positive

I used JumpCloud before Jamf Protect. We chose Jamf Protect because of its features and community. 

Jamf Protect's deployment is easy. It takes ten minutes to complete. 

I rate the product an eight out of ten. 

I use Jamf Protect for myself, especially for POC demonstration purposes. It is also used as part of our consultation services, where I recommend it to customers.

Jamf Protect gives you Apple built-in native support for endpoint security. It supports zero-day protection in the Apple ecosystem and is agile, user-centric, and lightweight for macOS.

The behavioral detection is valuable. It also includes built-in network protection that is powered by our AI called Medium. It provides telemetry and signature-based detection, which offer comprehensive endpoint security.

The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.

I have been using it for the last four years.

The technical support is good and proactive. That said, it can be improved. There is some scope to enhance the response and resolution time. From an Indian perspective, I would rate their support at seven point five out of ten.

I have an understanding of CrowdStrike and certain security solutions from Forcepoint.

I would recommend inbuilt remediation for behavior-based threats and less dependency on third-party tools.

I'd rate the solution eight out of ten.