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ESET Endpoint Protection Platform vs Jamf Protect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
ESET Endpoint Protection offers cost-effective, lightweight security, reducing recovery costs and enhancing protection despite unclear ROI measurement.
Sentiment score
3.8
Jamf Protect offers affordable pricing, quick updates, and central management, but some users prefer CrowdStrike for better security.
I saw the return on investment with ESET Endpoint Protection Platform within months.
Managing Director at Port-IT BV
 

Customer Service

Sentiment score
7.0
ESET's customer service is mostly praised for professionalism and support, with some regional areas needing improvement.
Sentiment score
8.2
Jamf Protect offers reliable, proactive 24/7 support, praised for effectiveness but suggests improvement in response and resolution times.
It is very good support, but it is not from ESET; it is from an ESET partner.
Owner at Online IT
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Retired at BEMSIS INFORMATICS LTD.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is praised for scalability, though performance may vary in large setups and depends on hardware.
Sentiment score
9.0
Jamf Protect is highly scalable, efficiently supporting thousands, with users praising its adaptability and essential role for Mac users.
In terms of scalability, I can rate it eight or nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Their support is phenomenal, offering quick assistance.
Managing Director at Port-IT BV
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
Owner at Online IT
I believe Jamf Protect's scalability is effective because we have been using it in our organization since the start, and our numbers have recently risen by a large amount, so we are still using it.
Software Engineer at a tech vendor with 501-1,000 employees
 

Stability Issues

Sentiment score
8.2
ESET Endpoint Protection Platform is stable and reliable, with high ratings, despite minor upgrade issues and occasional portal non-responsiveness.
Sentiment score
9.5
Jamf Protect is praised for its stability, achieving zero downtime and consistently delivering reliable, dependable performance to users.
In terms of stability, I can rate it at nine out of ten.
Retired at BEMSIS INFORMATICS LTD.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
Owner at Online IT
 

Room For Improvement

ESET Endpoint Protection needs improvements in deployment, performance, support, automation, integration, pricing, and advanced threat and ransomware protection.
Jamf Protect needs pricing improvements, better integration, expanded device support, enhanced stability, and effective automation for threat responses.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
IT Manager at R K Khanna and Associates
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
Managing Director at Port-IT BV
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
Retired at BEMSIS INFORMATICS LTD.
It would be more helpful if the device itself could flag it at the point when I access the website.
Software Engineer at a tech vendor with 501-1,000 employees
 

Setup Cost

ESET Endpoint Protection is cost-effective for SMBs, though setup costs can be high; enterprise users pay $20-$30 annually per user.
Jamf Protect is viewed as costly yet competitively priced for features, with mixed opinions on value and cost-effectiveness.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
Retired at BEMSIS INFORMATICS LTD.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
IT Manager at R K Khanna and Associates
 

Valuable Features

ESET Endpoint Protection ensures efficient, lightweight security with advanced tech, seamless integration, low performance impact, and reasonable pricing.
Jamf Protect offers seamless updates, comprehensive security features, and zero impact on performance, ensuring optimal protection for organizational devices.
The most valuable feature is the cloud administration.
Owner at Online IT
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
Managing Director at Port-IT BV
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
IT Manager at R K Khanna and Associates
I can think of having a general sense that Jamf Protect makes me and my team feel more secure because I have not noticed or seen any security-related breaches with me or with any of my other colleagues.
Software Engineer at a tech vendor with 501-1,000 employees
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
15th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
103
Ranking in other categories
Advanced Threat Protection (ATP) (19th), Anti-Malware Tools (8th)
Jamf Protect
Ranking in Endpoint Protection Platform (EPP)
26th
Average Rating
9.2
Reviews Sentiment
7.8
Number of Reviews
10
Ranking in other categories
AI Customer Experience Personalization (28th)
 

Mindshare comparison

As of February 2026, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 2.7%, down from 3.0% compared to the previous year. The mindshare of Jamf Protect is 1.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP) Market Share Distribution
ProductMarket Share (%)
ESET Endpoint Protection Platform2.7%
Jamf Protect1.0%
Other96.3%
Endpoint Protection Platform (EPP)
 

Featured Reviews

MS
Owner at Online IT
Cloud-based protection has simplified daily client support and keeps threats under control
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in reducing network-level intrusions, but sometimes it prevents local devices on the network, which are well-known and good devices, from being recognized, treating them as a threat. So it requires more administration than usual. ESET could implement a good solution for remote support in ESET Endpoint Protection Platform for improvement in the future. Since you have the cloud console, ESET could have something similar to AnyDesk or TeamViewer, but from ESET.
reviewer2799429 - PeerSpot reviewer
Software Engineer at a tech vendor with 501-1,000 employees
Secure access to company sites has protected our devices and now runs quietly in the background
Regarding improvements for Jamf Protect, I receive the warnings related to insecure website accesses through mail at a later stage, so if they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings. Regarding how Jamf Protect communicates these alerts, I think it is useful as it is now, the way they inform us through emails. However, when I use this office device to access some personal websites, I do not receive any alert at that time and later on in the evening when I am checking my emails, I receive this email from Jamf Protect saying that there was a website I accessed which had a threat level of medium or minor. At that time, I do not know which website caused this, so it would be more helpful if the device itself could flag it at the point when I access the website. Other than that, I think it is still useful because it is mostly company-related activities and there are very few personal websites, so I can still identify the suspects.
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Computer Software Company
10%
Manufacturing Company
8%
Financial Services Firm
6%
University
13%
Computer Software Company
11%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business68
Midsize Enterprise18
Large Enterprise21
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for ESET LiveGuard Advanced?
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
What needs improvement with ESET LiveGuard Advanced?
The problems that we are facing with policy adoption include slow adoption, as it takes more than five minutes to adopt policy on client computers. ESET Network Attack Protection sometimes helps in...
What is your primary use case for ESET LiveGuard Advanced?
We are a company that provides IT support to clients, so we use ESET Endpoint Protection Platform every day. Currently, we are not partners because we have great local support from the company that...
What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Information Not Available
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Jamf Protect and other solutions. Updated: February 2026.
881,733 professionals have used our research since 2012.