


ESET Endpoint Protection Platform and Jamf Protect are both leading solutions in endpoint security, but based on user reviews, Jamf Protect seems to be a superior product due to its features and users feel it is worth the price.
Features: ESET Endpoint Protection Platform is valued for its comprehensive malware protection, extensive update system, and competitive setup costs. Jamf Protect provides detailed monitoring tools, seamless protection for macOS environments, and advanced macOS specialization.
Room for Improvement: ESET Endpoint Protection Platform can improve its macOS compatibility, reduce system resource usage, and further simplify advanced configurations. Jamf Protect needs enhanced non-macOS platform support, more intuitive threat response features, and faster customer service response times.
Ease of Deployment and Customer Service: ESET Endpoint Protection Platform has a straightforward deployment model but complex advanced configurations and generally well-rated customer service that could be more prompt. Jamf Protect offers seamless deployment for macOS users with challenges for non-macOS users and customer service that's praised for expertise but criticized for slower response times.
Pricing and ROI: ESET Endpoint Protection Platform is recognized for its competitive pricing and promising ROI. Jamf Protect’s higher initial cost is justified by its specialized features and higher ROI for effective macOS protection.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
Cortex XDR by Palo Alto Networks helps to reduce my total cost of ownership significantly.
In Cortex XDR by Palo Alto Networks, most of the remediation is automated and the accuracy is quite good.
Regarding cost savings, ESET Endpoint Protection Platform definitely saves money because if my system or organization is hacked or ransomed, the potential financial loss would be far greater than the cost of the solution.
I saw the return on investment with ESET Endpoint Protection Platform within months.
A return on investment has been realized with Jamf Protect, having saved 30 to 40 percent in time due to faster detection-to-response cycles for macOS indications.
The technical support from Palo Alto deserves a mark of ten because they reach out within an hour whenever assistance is needed.
There is no back and forth, and they know what we are asking for and come up with the best resolution for a solution.
If any of these services are missed, it becomes a problem in terms of support tickets, follow-up, or special configuration that needs to be done in the system.
They have great technical support.
I typically receive support from the distributor, and the customer support team is also responsive and helpful.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
The technical team is knowledgeable.
The customer support is very proactive, helpful, and knowledgeable.
You can onboard 10,000 endpoints in just hours, which demonstrates the excellent scalability of this product.
Cortex XDR by Palo Alto Networks can be expanded anytime by purchasing another license without any issues related to scalability.
I think scalability for Cortex XDR by Palo Alto Networks is good.
In terms of scalability, I can rate it eight or nine out of ten.
Their support is phenomenal, offering quick assistance.
Minimal system performance impact is very important when choosing endpoint protection solutions, and I believe ESET uses minimum hardware of the PC.
I initially had a few customers with macOS but now have more, and it remains stable without encountering issues, allowing me to scale it up to many customers.
Jamf Protect is very scalable, enabling me to manage a large number of devices seamlessly and easily.
I believe Jamf Protect's scalability is effective because we have been using it in our organization since the start, and our numbers have recently risen by a large amount, so we are still using it.
Cortex remains fast and responsive, even with increasing data and alerts.
The thresholds we've seen on our firewall boxes at some instances reached 80% to 85%, but even at that level of utilization, we don't observe any latency or any issues reported with respect to accessing the application.
Cortex XDR is stable, offering high quality and reliable performance.
In terms of stability, I can rate it at nine out of ten.
Our experience with ESET Endpoint Protection Platform's centralized management console is mostly fine for managing security policies across endpoints.
In the alpha phase, we found out that it was taking twenty to thirty percent of CPU usage, and in some of the Macs, it was taking even more than seventy percent of CPU usage.
Jamf Protect is stable, reliable, and has been functioning well in production across the macOS fleet.
Jamf Protect is very stable, and I have not seen any downtime.
Improving reporting and dashboard customization, along with the addition of real-time and exportable reports, would help SOC teams greatly.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
If the per GB data could be provided at a certain level free of cost or at the same cost which the customer is taking for the entire bundle, that would be better.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
When we were using CrowdStrike, it used to detect and block pirated software, but ESET Endpoint Protection Platform is not doing that.
Extensive APIs to easily integrate our own systems with the platform for user configuration via their company portal.
If they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings.
Jamf Protect should have more built-in automated remediation actions, enhanced reporting and long-term analytics, and deeper SOAR and SIEM native integration with more customization in behavioral rule tuning for MSP environments.
Expanding out-of-the-box support for additional SIEMs.
The pricing on SentinelOne is far more reasonable and cheaper than Cortex XDR by Palo Alto Networks.
I would say it is definitely not a cheap product, considering how mature it is and how scalable all Palo Alto products are together.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
The price is very reasonable compared to the features provided.
I would rate ESET Endpoint Protection Platform a five for pricing on a scale from 1 to 10, where 1 is cheap and 10 is expensive.
Jamf Protect includes a number of features that other EDR solutions charge additional fees for, such as compliance and device control.
The setup cost is relatively low due to the deployment effort for macOS fleet through standard setup via Jamf Pro policies and Jamf Protect onboarding, initial tuning, and rule configuration.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
It includes machine learning to easily analyze data and detect complex threats across endpoints, networks, or clouds.
ESET Endpoint Protection Platform provides ransomware prevention, which prevents attackers from encrypting my files and demanding ransom payments.
The best feature of ESET Endpoint Protection Platform is that I get all the details about which user is using it, how much time they spend on websites, and all related information.
Machine learning, especially through live detection, detects threats that are blocked based on reputation or sandbox detection.
The best features that stand out in Jamf Protect include macOS native threat detection using the kernel and user space behavioral analysis, real-time alerting, integration with Jamf Pro with automated response and quarantine actions, and pre-built rule sets that help with macOS threat models and MITRE mapping.
I can think of having a general sense that Jamf Protect makes me and my team feel more secure because I have not noticed or seen any security-related breaches with me or with any of my other colleagues.
Jamf Protect offers good telemetry and auditing capabilities.
| Product | Mindshare (%) |
|---|---|
| Cortex XDR by Palo Alto Networks | 3.5% |
| ESET Endpoint Protection Platform | 2.6% |
| Jamf Protect | 1.0% |
| Other | 92.9% |


| Company Size | Count |
|---|---|
| Small Business | 44 |
| Midsize Enterprise | 20 |
| Large Enterprise | 47 |
| Company Size | Count |
|---|---|
| Small Business | 69 |
| Midsize Enterprise | 18 |
| Large Enterprise | 21 |
| Company Size | Count |
|---|---|
| Small Business | 4 |
| Midsize Enterprise | 4 |
| Large Enterprise | 6 |
Cortex XDR by Palo Alto Networks provides advanced threat detection with AI-driven endpoint protection and seamless integration, ensuring multi-layered security and automatic threat response.
Cortex XDR is designed to safeguard endpoints against malware and suspicious activities. It offers advanced threat detection and response capabilities using behavioral analysis, AI, and machine learning. It seamlessly integrates with security infrastructures, providing endpoint security, firewall integration, and enhanced visibility in both cloud-based and on-premises environments.
What are the key features of Cortex XDR?Organizations in diverse sectors deploy Cortex XDR to protect against malware, leveraging its advanced threat detection capabilities. Its integration with existing security infrastructures appeals to those seeking comprehensive protection in both cloud and on-premises environments, providing enhanced visibility and threat intelligence.
ESET Endpoint Protection Platform (EPP) is a cybersecurity solution designed to protect businesses of all sizes against a wide array of cyber threats. Its advanced technologies and user-friendly interface provide robust security for endpoint devices, such as desktops, laptops, and mobile devices, without compromising performance. ESET's approach combines multiple layers of protection, including traditional signature-based detection with advanced heuristic analysis, behavioral monitoring, and machine learning, to effectively counter both known and emerging threats.
ESET's Endpoint Protection Platform is based on a multi-layered defense strategy, which utilizes various technologies like cloud-based scanning, network attack protection, and exploit blockers. This strategy ensures solid protection against malware, ransomware, phishing attacks, and advanced persistent threats (APTs), offering businesses peace of mind regarding their digital security. ESET's platform protects computers, mobile devices, file servers and virtual environments. It’s available as a standalone product and as a part of a wider enterprise cybersecurity bundle, ESET PROTECT Enterprise, which also includes file server security, disk encryption, a cloud sandbox and EDR.
ESET PROTECT Advanced
The ESET PROTECT Advanced provides best-in-class endpoint protection against ransomware & zero-day threats, backed by powerful data security.
Performance and Compatibility
ESET is widely acclaimed for its light system footprint, ensuring that endpoint protection does not come at the expense of performance. This efficiency is crucial for maintaining operational productivity without sacrificing security. Moreover, ESET's solutions are compatible with a wide range of operating systems, including Windows, macOS, Linux, and Android.
Centralized Management
ESET Endpoint Protection Platform is managed via ESET Security Management Center, a centralized management console that provides real-time visibility into on-premise and off-premise endpoints. This simplifies the administration of security policies, streamlines the detection and response processes, and provides detailed reporting capabilities, making it easier for IT professionals to maintain a secure and compliant IT environment.
Jamf Protect provides comprehensive security for Apple devices, aiding in malware protection, threat prevention, CIS benchmarks, and USB blockages while supporting local accounts and password sync.
Designed for managing Apple devices, Jamf Protect offers robust security features, such as malware detection and prevention, unauthorized data transfer blocks, and enhanced security profiles. It allows seamless deployment and upgrades of applications, coupled with efficient endpoint management. The tool ensures zero performance impact while providing real-time notifications for password updates and comprehensive data protection across all Mac OS versions.
What are Jamf Protect's most notable features?Industries such as education, healthcare, and finance leverage Jamf Protect to maintain stringent security standards, streamline application deployment, and ensure devices meet compliance requirements. They benefit from real-time threat alerts, comprehensive data protection, and zero-touch integration, enhancing overall operational efficiency.
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