Endpoint Engineer Manager at a tech vendor with 10,001+ employees
Real User
Top 20
Mar 19, 2026
The first thing I would like to improve is Jamf's technical assessment on any product. When we were talking with Jamf about Jamf Protect features, they were not able to share all the features with us completely at that time. This was the first time I was involved in this type of conversation, and there is an architect in my team who normally takes care of these matters, but he had other things to do, so I was involved. I had to invest a lot of time going back and forth to understand what features of Jamf Protect we could use. I would say that Jamf should come up with a very clear picture of what all features we can use. Since we are an old customer of Jamf, they should be aware that these features are not being used in the environment and they should come to us and tell us how those features can be beneficial for us. I would just want Jamf Protect to be included in Jamf Pro, the same way compliance and blueprints have been included. I do not want to go into three different portals. For Jamf Connect, I have to go to a different portal. For analytics, there is another portal, radar.vandera.com, which is also related to Jamf Protect analytics. I have to go to that portal for analytics. Jamf Protect and Radar portal are both connected, but I just want them to streamline everything into Jamf Pro so I can use one portal for everything rather than going to three or four different portals.
Software Engineer at a tech vendor with 501-1,000 employees
Real User
Top 20
Jan 25, 2026
Regarding improvements for Jamf Protect, I receive the warnings related to insecure website accesses through mail at a later stage, so if they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings. Regarding how Jamf Protect communicates these alerts, I think it is useful as it is now, the way they inform us through emails. However, when I use this office device to access some personal websites, I do not receive any alert at that time and later on in the evening when I am checking my emails, I receive this email from Jamf Protect saying that there was a website I accessed which had a threat level of medium or minor. At that time, I do not know which website caused this, so it would be more helpful if the device itself could flag it at the point when I access the website. Other than that, I think it is still useful because it is mostly company-related activities and there are very few personal websites, so I can still identify the suspects.
Presales Engineer at a computer software company with 201-500 employees
Reseller
Top 20
Oct 15, 2024
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
The solution’s stability could be improved. We need to regularly update the security patches for malware protection and threat protection. Jamf Protect should be integrated with third-party malware solutions or threat protection services.
The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution. There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro. The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.
I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful. For example, knowing if someone took a screenshot is good, but knowing what was captured in the screenshot would be even better. I'd definitely provide feedback on adding such features.
Jamf Protect provides comprehensive security for Apple devices, aiding in malware protection, threat prevention, CIS benchmarks, and USB blockages while supporting local accounts and password sync.Designed for managing Apple devices, Jamf Protect offers robust security features, such as malware detection and prevention, unauthorized data transfer blocks, and enhanced security profiles. It allows seamless deployment and upgrades of applications, coupled with efficient endpoint management. The...
The first thing I would like to improve is Jamf's technical assessment on any product. When we were talking with Jamf about Jamf Protect features, they were not able to share all the features with us completely at that time. This was the first time I was involved in this type of conversation, and there is an architect in my team who normally takes care of these matters, but he had other things to do, so I was involved. I had to invest a lot of time going back and forth to understand what features of Jamf Protect we could use. I would say that Jamf should come up with a very clear picture of what all features we can use. Since we are an old customer of Jamf, they should be aware that these features are not being used in the environment and they should come to us and tell us how those features can be beneficial for us. I would just want Jamf Protect to be included in Jamf Pro, the same way compliance and blueprints have been included. I do not want to go into three different portals. For Jamf Connect, I have to go to a different portal. For analytics, there is another portal, radar.vandera.com, which is also related to Jamf Protect analytics. I have to go to that portal for analytics. Jamf Protect and Radar portal are both connected, but I just want them to streamline everything into Jamf Pro so I can use one portal for everything rather than going to three or four different portals.
Regarding improvements for Jamf Protect, I receive the warnings related to insecure website accesses through mail at a later stage, so if they could be flagged the moment I visit them, that would be great because I would know exactly which website was causing the warnings. Regarding how Jamf Protect communicates these alerts, I think it is useful as it is now, the way they inform us through emails. However, when I use this office device to access some personal websites, I do not receive any alert at that time and later on in the evening when I am checking my emails, I receive this email from Jamf Protect saying that there was a website I accessed which had a threat level of medium or minor. At that time, I do not know which website caused this, so it would be more helpful if the device itself could flag it at the point when I access the website. Other than that, I think it is still useful because it is mostly company-related activities and there are very few personal websites, so I can still identify the suspects.
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
Beginners need initial training and have basic/essential knowledge.
The solution’s stability could be improved. We need to regularly update the security patches for malware protection and threat protection. Jamf Protect should be integrated with third-party malware solutions or threat protection services.
The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution. There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro. The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.
Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices.
I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful. For example, knowing if someone took a screenshot is good, but knowing what was captured in the screenshot would be even better. I'd definitely provide feedback on adding such features.
The solution's integration with other tools is slow.
Jamf Protect needs to improve its pricing.