Badges
User Activity
About 1 month ago
Contributed a review of Okta Platform: Single sign-on has simplified daily access and saves time for all our staff
About 1 month ago
Contributed a review of Freshservice: Mobile access has transformed ticket handling and now reduces time, staff, and support effort
About 1 month ago
This is an accurate assessment of Sage Intacct’s strengths. The ability to generate real-time financial reports and correct posting errors without disrupting the overall accounting structure greatly improves efficiency and data accuracy. These features make it especially…
About 1 month ago
Answered a question: What advice do you have for others considering Sage Intacct?
Organizations considering Sage Intacct should invest time in proper planning and training before implementation. Clearly defining reporting and workflow requirements early will help maximize the platform’s capabilities. It’s also recommended to work with an experienced…
About 1 month ago
Answered a question: What needs improvement with Sage Intacct?
While Sage Intact is a strong financial management platform, there are areas that could be improved. The user interface can feel complex for new users, especially during initial setup and customization. Reporting, while powerful, often requires advanced knowledge to fully…
About 1 month ago
Nice work Jeremy
About 2 months ago
Contributed a review of PagerDuty Operations Cloud: Real-time monitoring has reduced downtime and ensures failed jobs are resolved quickly
2 months ago
Contributed a review of Sage Intacct: Cloud monitoring has improved accuracy and saves time by alerting us to failed jobs quickly
Product Leaderboard Rank
Category Leaderboard Rank
Help Desk Software (10th)
Process Automation (9th)
IT Asset Management (7th)
Billing Software (3rd)
Cloud ERP (3rd)
Financial Close Software (1st)
AIOps (6th)
AI IT Support (8th)
AI Finance & Accounting (2nd)
Currently Researching
Experience
Other Skills
PagerDuty, AWS, Bamboo, Jira, Managing EngineReviews
About 1 month ago
Okta Platform
About 1 month ago
Freshservice
About 2 months ago
PagerDuty Operations Cloud
2 months ago
Sage Intacct
Answers
About 1 month ago
Financial Performance and Strategy Management
About 1 month ago
Financial Performance and Strategy Management
Comments
About 1 month ago
Financial Performance and Strategy Management
About 1 month ago
Process Automation
About me
Experienced IT Support Specialist and System Administrator with 4+ years in managing enterprise IT environments. Skilled in Windows Server administration, Active Directory, Microsoft 365, networking, virtualization, and end-user support.
I take pride in solving technical challenges and ensuring smooth IT operations. Known for fast troubleshooting, strong communication skills, and a proactive approach to system maintenance and user satisfaction.
