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Staff Engineer - Product and Platform Engineering at Altimetrik (Deployed at FORD)
Real User
Sep 16, 2022
Great open-based framework, but the integration support and reporting could be better
Pros and Cons
  • "Jenkins's open-based framework is very valuable."
  • "The solution is good but it can be improved by including automated mobile reporting integrations."

What is our primary use case?

We use this solution in conjunction with Java which is installed. We have to give it the main part, our desk framework and the GI repository. The solution automatically takes the code from the GI repository and automatically executes it as a face task. It could be done at a set time for minutes, hours, and any day of the week. For example, if we want to get it right every day, it has to be set automatically to take the quote.

What is most valuable?

Jenkins's open-based framework is very valuable. Most of the time, we go open-based and use any test automation, not only for the automation framework but for the developers. They will trigger the jobs also using Jenkins with blue ocean, but there is a cost, and anything you need can be related to Java. For example, if you want to build your application and deploy it, Jenkins takes one day compared with CA or other circles, and in addition, the bamboo Jenkins is a popular solution.

What needs improvement?

The solutions integrations support and reporting could be improved. Currently, Jenkins provides the features automatically. However, if we can trigger the job from our mobile, that would be great. We have done it once, but the next time we tried, it did not work. For example, when I was in India, I tried to execute our Jenkins job but could not. However, when I put the privacy on my data and phone, I connected to the VPN, and it automatically triggered.

For how long have I used the solution?

We have been using this solution as users for over six years and are currently using version 2.23.1.

Buyer's Guide
Jenkins
July 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.

What do I think about the stability of the solution?

The solution is stable.

What do I think about the scalability of the solution?

The solution is scalable. We can also add users for the particular solution, but that does not apply to the free version. We use the enterprise edition. Enterprise edition means it creates the domain for automation. Public members, can't access this edition, so if you're adding users for your members or groups, you have to go for the land visitation and the maintenance.

In my organization, over 50 users use this solution, specifically developers and QA leads. Not everyone has access to Jenkins because of the use of only one username and password. For example, if I'm developing scripts, my team members also develop them, and we push into the solution. But for Jenkins, it's only one access.

How are customer service and support?

We do not have any experience with customer service and support.

How was the initial setup?

 The initial setup is easy. If you follow the documentation, it only takes a maximum of 20 minutes.

Which other solutions did I evaluate?

We chose this solution because the deployment was right. We have to go further when it comes to the interface edition. Also, it's less when you are competitive with the travel CVA and the bamboo, and we will find the resources using Jenkins easily when it comes to the market level. So that's why we preferred Jenkins.

What other advice do I have?

I rate this solution a seven out of ten. My advice is to go for the proof of concept. Go with the open source and follow this solution because it works. If you get a paid version, you'll have a trial version for some days. If it suits your requirements, then you can purchase it. Otherwise, if you purchase it and it does not meet your needs, then it's a waste of money. See how you can model the integrations, the automation, and the frameworks and then go further into the interface solution.

The solution is good but it can be improved by including automated mobile reporting integrations.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Operations Engineer at Wells Fargo
Real User
Sep 9, 2022
Excellent pipeline feature
Pros and Cons
  • "Jenkins' most valuable feature is Pipeline."
  • "Jenkins' stability is good, and we haven't had any issues with downtime."
  • "Jenkins takes a long time to create archive files."

What is our primary use case?

I mainly use Jenkins to create automatic triggers for pushing code.

What is most valuable?

Jenkins' most valuable feature is Pipeline.

What needs improvement?

Jenkins takes a long time to create archive files.

What do I think about the stability of the solution?

Jenkins' stability is good, and we haven't had any issues with downtime.

What do I think about the scalability of the solution?

Jenkins is scalable in the sense that we can develop as many jobs as necessary. 

How are customer service and support?

Jenkins' technical support team is small but helpful.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup isn't very complex, though it may take some time to create end scripts because it lies in the backend and needs to work during free integration time.

What about the implementation team?

We used a uDeploy IBM product and team.

What other advice do I have?

I would rate Jenkins eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Jenkins
July 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.
Hisham Shoukathali - PeerSpot reviewer
Automation Technical Lead at a tech vendor with 10,001+ employees
Real User
Sep 9, 2022
Effective continuous deployment, simple multi-cluster implementation, and one-click setup
Pros and Cons
  • "The most valuable feature of Jenkins is its continuous deployment, and we can deploy to multi-cluster and multi-regions in the cloud."
  • "Jenkins could improve by allowing more scripting languages. We need to use Groovy scripting and it is difficult to debug and it is not ideal for creating file scripts. We tried to search for assistance but we did not find much help."

What is our primary use case?

We are using Jenkins for running our test jobs, and multi-cluster deployments in the cloud.

What is most valuable?

The most valuable feature of Jenkins is its continuous deployment. We can deploy to multi-cluster and multi-regions in the cloud.

What needs improvement?

Jenkins could improve by allowing more scripting languages. We need to use Groovy scripting and it is difficult to debug and it is not ideal for creating file scripts. We tried to search for assistance but we did not find much help.

For how long have I used the solution?

I have been working with Jenkins for approximately three years.

What do I think about the stability of the solution?

Jenkins is not always stable. We have encountered approximately 20 percent downtime.

What do I think about the scalability of the solution?

The scalability of Jenkins could improve. If we are running a lot of jobs, it is not scaling up or down very well.

We have multiple jobs running and they can be between 50 to 100 at a time.

Which solution did I use previously and why did I switch?

I have not used another solution prior to Jenkins.

How was the initial setup?

The initial setup of Jenkins is a one-click deployment to multiple regions which is helpful. Additionally, it is easy to configure, and it is straightforward.

What about the implementation team?

Jenkins is easy to maintain.

What other advice do I have?

My advice to others is they should use Jenkins in the cloud. If they try to access the solution outside of the cloud environment, you need to configure whitelists and other configurations and keep an eye on them.

I rate Jenkins a seven out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Yantao Zhao - PeerSpot reviewer
Software Integration Engineer at Thales
Real User
Top 5
Aug 22, 2022
Great price point, most popular automation in the world, with excellent task planning options.
Pros and Cons
  • "Jenkins has excellent task planning features."
  • "Jenkins is the most popular automation engine in the world."
  • "Partition security for the workflow of projects is not yet an option."
  • "It is not always easy to control the permissions for each user."

What is our primary use case?

We use Jenkins for integrated reporting. We have different projects that require coaching, gate configuration, and clone effects. We build packages, deploy, and upload-pack eights. We start at software changes and follow the process through to final testing and eventually launching. 

What is most valuable?

Jenkins has excellent task planning features. 

What needs improvement?

We have a variety of examples in our organization.  We have security configurations that we would like to isolate across our platform. It is not always easy to control the permissions for each user. There are cases where I do not want everyone to have access to the technical aspect of a job or even that the job exists.

For how long have I used the solution?

I have been using Jenkins now for ten years.

What do I think about the stability of the solution?

We have found Jenkins to be very stable.

What do I think about the scalability of the solution?

I believe Jenkins is scalable. We have over two hundred users. We have plans to increase this number.

How are customer service and support?

We have not used technical support. We just Google, from the internet. Most of the time we can solve it on our side.

How was the initial setup?

The initial set-up is easy for a single-link system. For more complicated systems it is not easy. As a product, Jenkins has been in the top five for more than five years, so that is not a problem.  

What about the implementation team?

We did an in-house implementation. We have an incremental process for deployment. We also have a complete patent for official patent deployment. We have two patents, one for development and one for official relief. We have an integration team that is responsible for these patents.

What's my experience with pricing, setup cost, and licensing?

Jenkins has a free licensing program.

What other advice do I have?

Jenkins is the most popular automation engine in the world. There are other options, but fewer users. There are some other choices in the market but Jenkins is definitely number one. I would rate Jenkins an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
RakeshPatel2 - PeerSpot reviewer
Software Engineer at HSBC
Real User
Jun 10, 2022
Pipeline takes code from any versioning system, but solution could be more stable and easier to configure
Pros and Cons
  • "With Jenkins, the pipeline will take your code from any versioning system like GitHub or Bitbucket, all the security scans can happen in one go and then all the tests also get run, and you can just build one container in it and deploy it."
  • "For this solution to be a 10, it has to be a lot more stable. Maybe the public version of Jenkins is stable, but in our case it's not stable."

What is our primary use case?

We have multiple job templates available. You just need to find the best template for your needs. If you just want to do a Maven build, there will be a more suitable template there. For something else, if you just have one rebuild and you want to deploy it from the server, there will be some other job template available. We have multiple job templates, so we need to configure according to that template and then it's okay.

The solution is deployed on-premises. About 15% of my organization is using this solution. It's basically used by the DevOps engineers. Not all the developers use it.

What is most valuable?

With Jenkins, the pipeline will take your code from any versioning system like GitHub or Bitbucket. All the security scans can happen in one go and then all the tests also get run. You can just build one container in it and deploy it.

What needs improvement?

For this solution to be a 10, it has to be a lot more stable. Maybe the public version of Jenkins is stable, but in our case it's not stable. There is a knowledge record, but you still need to figure out the way to configure it initially. It has to be easier. There should be some indication that an error is not caused by Jenkins.

For how long have I used the solution?

I have been using this solution for a year and a half.

What do I think about the stability of the solution?

Because we are using in-house tools, it's a little bit unstable.

What do I think about the scalability of the solution?

It's very scalable.

How are customer service and support?

We haven't needed to call support. If we have any issues, we contact HSBC's support team or the one who created the template.

How was the initial setup?

Initial setup is difficult. From start to finish, deployment takes an hour and a half.

What about the implementation team?

We are using in-house tools.

What's my experience with pricing, setup cost, and licensing?

Jenkins is open-source.

What other advice do I have?

I would rate this solution 6 out of 10. 

I have less knowledge of the raw Jenkins, but Jenkins is doing almost all the stuff that I want it to do, but it's not a 10 because of the difficulties to configure it, to make it work, to do end-to-end, and then the stability.

You should first find out all the requirements that Jenkins is doing. You need to find out if you have any coding issue or if Jenkins has any issue. Now I train people to use it, and normally these are the issues that I find. There are many occasions where there is an issue with code but it's not always that Jenkins is wrong; sometimes it's the code that is breaking.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Oktay Kiraz - PeerSpot reviewer
Cloud & DevOps Engineer at Phoenix analytics
Real User
Top 5
Nov 21, 2024
Seamless integration boosts developer collaboration and automation
Pros and Cons
  • "I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments."
  • "I do not have any notes for improvement."

What is our primary use case?

I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments.

What is most valuable?

Jenkins is very useful. I can install Jenkins for integration from multiple developers and automate application delivery, staging, and production environments. It's very easy.

What needs improvement?

I do not have any notes for improvement.

What do I think about the scalability of the solution?

The scalability of Jenkins is good.

How are customer service and support?

I never have had to contact their support team for any reason.

Which other solutions did I evaluate?

I also considered using CodeDeploy or Jenkins.

What other advice do I have?

I would give Jenkins a rating of nine on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2268420 - PeerSpot reviewer
it specialist at a tech services company with 10,001+ employees
Real User
Top 20
Oct 31, 2024
Customizable plugins enhance integration for build and deployment automation
Pros and Cons
  • "Also, the ability to customize these plugins is valuable. Its user-friendliness stands out, especially in its user interface which allows easy installation and configuration."
  • "Jenkins could improve in areas related to Kubernetes and Docker container integration, like machine allocation of nodes and Marshaling integration improvements."

What is our primary use case?

We used Jenkins for integration purposes, primarily for integrating with version control systems like Git and build tools such as Maven. Later, there were plans to use it in Docker deployment for Docker containers. 

I configured environments for non-production, production, and development in the pipeline. 

I also used Jenkins for a Bluegreen deployment strategy, quality assurance with SonarQube, and artifact storage in JFrog Artifactory.

How has it helped my organization?

In our previous company, Jenkins was used for complete automation of build and deployment in a project. From part of automation and customization, I was involved in the project.

What is most valuable?

The most valuable feature of Jenkins is the plugins available. You name any tool, and there is a plugin available for it in Jenkins. 

Also, the ability to customize these plugins is valuable. Its user-friendliness stands out, especially in its user interface which allows easy installation and configuration.

What needs improvement?

Jenkins could improve in areas related to Kubernetes and Docker container integration, like machine allocation of nodes and Marshaling integration improvements. Making these aspects more robust would be beneficial.

For how long have I used the solution?

I have been using Jenkins for around five years now.

What do I think about the stability of the solution?

Jenkins is stable. Any tool can have latency of a few seconds, but I would rate Jenkins four and a half out of five for its stability.

What do I think about the scalability of the solution?

Jenkins is not as scalable compared to container solutions like Docker or Kubernetes. While it can be configured at the server end, the other solutions offer more robust automation and scalability.

How are customer service and support?

My team handles technical support for Jenkins when necessary. However, since I moved into AI and machine learning projects, I haven't been closely involved with technical support issues.

How would you rate customer service and support?

Positive

How was the initial setup?

The initial setup of Jenkins is very straightforward and not difficult.

What was our ROI?

By installing Jenkins in a master-slave environment, there is significant cost saving, making it a cost-effective tool compared to other CI tools.

What's my experience with pricing, setup cost, and licensing?

I do not have extensive knowledge on the pricing or licensing aspect as I used Jenkins for free at the local machine level. However, it is generally regarded as cost-effective.

What other advice do I have?

I would rate it a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Software Tester at SMARTe Inc
Real User
Oct 27, 2023
Efficient for Pipelines, easy to deploy and reliable solution
Pros and Cons
  • "Jenkins is very user-friendly."
  • "Performance-wise. This needs to be improved. Not only performance-wise, some functionality or some features can be added to Jenkins."

What is our primary use case?

We're using Jenkins for projects. We just need to run Jenkins pipelines and stuff.

We use iPlus for web application testing automation. Multiple people can work on the same piece of code. Once we push the code to the Git repositories, by default, we need to check if it's working and if the code passes the tests. 

If any tests fail, we need to verify the logs in Jenkins. So, those are the main things we do with Jenkins.

What is most valuable?

Pipelines are the most valuable feature. We mostly work on pipelines; it's only because we have to verify the nightly build sign to see whether it is correctly done or not. So, for that kind of function, we usually work on the technical side.

What needs improvement?

Performance-wise. This needs to be improved. Not only performance-wise, some functionality or some features can be added to Jenkins. 

Suppose we used to get a notification for part or field test cases. So that can also be improved on the technical side. We can get a notification through email or Slack channel or Teams channel. So that kind of notification also, they can also be improved on the technical side. 

For how long have I used the solution?

I have been using Jenkins for six to eight months. 

What do I think about the stability of the solution?

I would rate the stability a ten out of ten. I didn't face any crashes. It is hundred percent stable. 

What do I think about the scalability of the solution?

I would rate the scalability a nine out of ten. We have multiple vendors, so we care. We are also one of the vendors for this project. 

So in our project, we are using almost 20 to 25 members using Jenkins.

How was the initial setup?

I would rate my experience with the initial setup a nine out of ten, where one is difficult, and ten is easy.

Jenkins is very user-friendly.  

The time taken for deployment depends on the performance of the engine. Sometimes, it may be slow. Usually, we won't face a performance issue. So, within a fraction of a second or within a fraction of a minute, the deployment can be done.

The deployment depends upon the code. If it is a small piece of code or it's a large piece of code. So it depends on the code.

What about the implementation team?

We have a separate DevOps team for maintenance and other tasks.

What's my experience with pricing, setup cost, and licensing?

This is not open source. It's price-based, for example, premium-based.  

What other advice do I have?

Stability-wise, reliability-wise, and performance-wise, it is a good tool. 

Overall, I would rate the solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Developer at SmartStream Technologies ltd.
Real User
Jul 24, 2023
Integrates with multiple tools like Bitbucket and makes life easier
Pros and Cons
  • "Jenkins integrates with multiple tools like Bitbucket and makes life easier. We don't have to write a lot of code since a lot of libraries are available."
  • "The product should provide more visualization as to how many pipelines are performing and how many builds are happening. It should also integrate with Kubernetes and OpenShift."

What is our primary use case?

We use Jenkins in CI/CD pipelines. 

What is most valuable?

Jenkins integrates with multiple tools like Bitbucket and makes life easier. We don't have to write a lot of code since a lot of libraries are available. 

What needs improvement?

The product should provide more visualization as to how many pipelines are performing and how many builds are happening. It should also integrate with Kubernetes and OpenShift. 

For how long have I used the solution?

I have been working with the solution for one and a half years. 

What do I think about the stability of the solution?

I would rate the product a nine out of ten. 

What do I think about the scalability of the solution?

Jenkins is pretty scalable and I would rate it an eight out of ten. My company has more than 100 users for it. We use the tool every day. 

How are customer service and support?

We report to our infrastructure team about the plugin issues. 

Which solution did I use previously and why did I switch?

We wrote our own custom scripts before Jenkins. 

How was the initial setup?

The tool requires maintenance whenever upgrades are available. 

What's my experience with pricing, setup cost, and licensing?

We use the tool's open-source version which is free. There is an enterprise version which is expensive but comes with better support. 

What other advice do I have?

I would rate Jenkins a nine out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Ullas Soman - PeerSpot reviewer
DevOps Consultant at Coforge Growth Agency
Real User
Nov 29, 2022
An open source automation server with a useful business logs feature
Pros and Cons
  • "I like the business logs. It's a very useful tool. Client-server communication is also very fast."
  • "Jenkins is a very good tool, which I highly recommend, and it's very helpful for the continuous integration of any products."
  • "It would be better if there were an option to remove its Java dependency. This would make it more compatible with other software, and it could be much better. At present, we have to depend on Java whenever we want to deploy agents."

What is our primary use case?

We use Jenkins for the continuous integration of our jobs and products. We do have a couple of jobs that were created through Jenkins, and it's logical to start like that, as it requires the Java framework to run on Jenkins. We have the developer code; we begin with the power and the PSQL. 

What is most valuable?

I like the business logs. It's a very useful tool. Client-server communication is also very fast.

What needs improvement?

It would be better if there were an option to remove its Java dependency. This would make it more compatible with other software, and it could be much better. At present, we have to depend on Java whenever we want to deploy agents.

For how long have I used the solution?

I have been using Jenkins for about two years.

What do I think about the stability of the solution?

Jenkins is a stable product.

What do I think about the scalability of the solution?

Jenkins is a scalable product. 

How was the initial setup?

The initial setup is straightforward.

What other advice do I have?

I would tell potential users that Jenkins is a very good tool, which I highly recommend. It's very helpful for the continuous integration of any products. For example, if you want to dial up some things on production and want to go live, we can continuously integrate them. We can put it onto the report starting from the no-code and the subsequent environment and letters. So, Jenkins is very highly recommended.

On a scale from one to ten, I would give Jenkins a ten.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user