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Platform Software Engineer 4 at Nexthink
Real User
Top 5
Oct 21, 2024
Time-saving automation with security benefits but needs improvement in job sequence reliability
Pros and Cons
  • "Jenkins is particularly valuable since it saves time by automating manual tasks."
  • "There are some issues with Jenkins, especially with the SIP job."

What is our primary use case?

I primarily handle Jenkins in my organization for tasks such as enabling CI/CD and infrastructure deployment. We deploy applications and automate processes using the open-source Jenkins solution rather than CloudBees.

How has it helped my organization?

Jenkins has been a good fit for our processes. We have biweekly sprints with continuous integration and delivery, enabling us to automate many tasks. This improves efficiency and fits well into our requirements.

What is most valuable?

Jenkins is particularly valuable since it saves time by automating manual tasks. It also securely stores secret information, supports a wide range of integration plugins, maintains deployment history, and allows seamless user onboarding with LDAP connectivity. Additionally, the setup is straightforward.

What needs improvement?

There are some issues with Jenkins, especially with the SIP job. When you run the SIP job, it triggers child jobs in a sequence, yet often fails post-completion. These issues are open in Jenkins, and while there are fixes and it remains usable, improvements are needed in this area.

Buyer's Guide
Jenkins
July 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.

For how long have I used the solution?

I have around eight years of experience working with Jenkins.

What do I think about the stability of the solution?

I would rate Jenkins' stability as seven out of ten. The software is quite reliable, but there is room for improvement.

What do I think about the scalability of the solution?

Jenkins is scalable; you can add multiple worker nodes to manage load effectively. I would rate its scalability as eight out of ten.

How are customer service and support?

For Jenkins, being an open source solution, there is no official technical support available. You can raise issues in GitHub, however, it's primarily supported by an open-source community.

Which solution did I use previously and why did I switch?

Before Jenkins, we used shared groups to deploy, which was mostly a manual operation involving automated scripts. Jenkins replaced this by automating processes, which enhanced efficiency.

How was the initial setup?

The initial setup of Jenkins is fairly easy, especially for someone with my background. It's a straightforward process.

What other advice do I have?

Based on my experience, I would recommend Jenkins since it greatly automates processes, securely stores sensitive information, supports multiple integrations, and maintains deployment history effectively.

I'd rate the solution seven out of ten.

Which deployment model are you using for this solution?

Hybrid Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
DevOps engineer at Vvolve management consultants
Real User
Jun 26, 2024
Open-source tool for continuous deployment but requires enhanced UI
Pros and Cons
  • "It offers continuous deployment and continuous testing. It enables us to figure out anything."
  • "The user interface could be improved, and its reporting capabilities need enhancement. The plugins could be more effective."

What is our primary use case?

Jenkins is a tool for continuous integration and continuous deployment. It is open-source automation software that aids in deploying software, executing tasks, and creating pipelines. Jenkins is widely used to automate the building, testing, and deployment of applications through pipelines designed to streamline the development process.

What is most valuable?

It offers continuous deployment and continuous testing. It enables us to figure out anything.

What needs improvement?

The user interface could be improved, and its reporting capabilities need enhancement. The plugins could be more effective. Additionally, monitoring Jenkins can be somewhat challenging.

For how long have I used the solution?

I have been using Jenkins for three to four years.

What do I think about the stability of the solution?

The product is stable.

What do I think about the scalability of the solution?

The solution is scalable, but integrating it with other servers is a bit complicated. Seven people are using it.

How was the initial setup?

The initial setup is challenging. It is deployed within the target environment and acts as middleware.

What other advice do I have?

If we want to automate the IPP, the best approach is to start with Jenkins because it provides a solid foundation as an open-source automation tool. Once we have established our basic automation with Jenkins, we can consider migrating to cloud environments such as Azure or other cloud platforms for scalability and additional features.

If there are constraints, especially when starting with basic needs, Jenkins is the best open-source tool because it is free and works like other tools. However, with the rise of cloud technologies and powerful solutions, Jenkins remains a strong choice if our system is on-premises.

Overall, I rate the solution a six out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Jenkins
July 2026
Learn what your peers think about Jenkins. Get advice and tips from experienced pros sharing their opinions. Updated: July 2026.
908,800 professionals have used our research since 2012.
Fatih Mehmet HARMANCI - PeerSpot reviewer
Software Testing Services Manager at Virgosol
Real User
Top 20
Aug 9, 2022
Easy to use, readily available documents online, but time planning could be better
Pros and Cons
  • "The most valuable features of Jenkins are the ease of use and the information about how to use the features is readily available on the internet. Additionally, with the solution, I can use other reporting tools, such as Flow."
  • "Jenkins could improve by adding the ability to edit test automation and make time planning better because it is difficult. It should be easier to do."

What is our primary use case?

Jenkins is used for triggering my test automation. I use Selenium WebDriver for test automation.

What is most valuable?

The most valuable features of Jenkins are the ease of use and the information about how to use the features is readily available on the internet. Additionally, with the solution, I can use other reporting tools, such as Flow.

What needs improvement?

Jenkins could improve by adding the ability to edit test automation and make time planning better because it is difficult. It should be easier to do.

For how long have I used the solution?

I have been using Jenkins for three years.

What do I think about the stability of the solution?

Jenkins has been stable in my usage. However, I have had colleagues say they have had stability problems. They experienced these problems after six months to a year of use.

What do I think about the scalability of the solution?

We have approximately four engineers using Jenkins and they use it as needed. It could be weekly or monthly.

How are customer service and support?

There is not any support for the solution since it is open-source. However, you can find all the information needed online.

Which solution did I use previously and why did I switch?

For triggering I use Jenkins, but for local systems, I used Selenium WebDriver. Additionally, I have used Cypress.

How was the initial setup?

The initial setup of Jenkins is in the medium-difficult range.

What's my experience with pricing, setup cost, and licensing?

Jenkins is a free solution, it is open source.

What other advice do I have?

I rate Jenkins a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Senior Team Lead at Peristent Systems
Real User
Jul 12, 2022
Simple setup, high availability, and scalable
Pros and Cons
  • "The most valuable features of Jenkins are creating builds, and connecting them with Sonar for Sonar analysis, and additionally we connect it with other vulnerability tools such as WhiteSource which is useful."
  • "Jenkins could improve the integration with other platforms."

What is our primary use case?

We use Jenkins for management purposes.

What is most valuable?

The most valuable features of Jenkins are creating builds, and connecting them with Sonar for Sonar analysis. Additionally, we connect it with other vulnerability tools, such as WhiteSource which is useful.

What needs improvement?

Jenkins could improve the integration with other platforms.

For how long have I used the solution?

I have been using Jenkins for approximately two years.

What do I think about the stability of the solution?

Jenkins is stable.

What do I think about the scalability of the solution?

I have found Jenkins to be scalable.

We have different teams within our company using this solution with different types of setups. We have approximately 25 users using the solution.

How are customer service and support?

I have not contacted the support from Jenkins.

How was the initial setup?

The initial implementation of Jenkins is simple.

What about the implementation team?

The installation of Jenkins is done by our team.

What other advice do I have?

I would recommend this solution to others.

I rate Jenkins an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Samim Kumar Patel - PeerSpot reviewer
Cloud Architect & Devops engineer at KdmConsulting
Real User
Jul 6, 2022
Stable, secure, with good plugins
Pros and Cons
  • "Jenkins has built good plugins and has a good security platform."
  • "Jenkins needs a faster deployment process."
  • "The setup of Jenkins takes a lot of time. Having faster deployment would be helpful."

What is our primary use case?

Jenkins has good plugins and a secure platform.

What is most valuable?

I have to take the source code, build it, and test it with SonarQube. After passing it, I make the container, and with this container, we deploy to Kubernetes.

What needs improvement?

Even though you can get into the public cloud, they have to improve the base layer on marketplaces.  

For how long have I used the solution?

I have been using Jenkins for the past three years.

What do I think about the stability of the solution?

Jenkins is as stable as the public cloud. 

What do I think about the scalability of the solution?

You have to manually scale Jenkins.

What's my experience with pricing, setup cost, and licensing?

The setup of Jenkins takes a lot of time. Having faster deployment would be helpful.

What other advice do I have?

The time has come for companies to move to containers. I believe that Kubernetes services are based on the customer's needs in a secure manner. People will go with AWS or GCP.

I would rate Jenkins an eight on a scale of one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1454061 - PeerSpot reviewer
Performance Test Line manager at a tech vendor with 10,001+ employees
Real User
Jun 3, 2022
Easy to use, effective plugins, and straightforward installation
Pros and Cons
  • "The most valuable features of Jenkins are its ease of use and good plugins available, and you are able to connect to a lot of solutions."
  • "Jenkins can improve by continuing to add additional plugins for all the new solutions that are coming out within the cloud sphere."

What is our primary use case?

When have to execute continuous testing with schedules and after test, if we want to run additional validation and verification we use Jenkins. 

Jenkin can do additional validation of our test executions of the results and collects data points.

What is most valuable?

The most valuable features of Jenkins are its ease of use and good plugins available. You are able to connect to a lot of solutions.

What needs improvement?

Jenkins can improve by continuing to add additional plugins for all the new solutions that are coming out within the cloud sphere.

For how long have I used the solution?

I have been using Jenkins for approximately two years.

What do I think about the stability of the solution?

The stability of Jenkins has been good in my usage.

What do I think about the scalability of the solution?

Jenkins has been scalable.

How are customer service and support?

I have not needed to contact the support.

Which solution did I use previously and why did I switch?

I have previously used Bamboo, but it is a smaller solution than Jenkins.

How was the initial setup?

The initial setup of Jenkins is straightforward. The process took a couple of minutes.

What's my experience with pricing, setup cost, and licensing?

We are using the freeware version of Jenkins.

What other advice do I have?

I recommend Jenkins to others.

I rate Jenkins a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1864587 - PeerSpot reviewer
Java Developer at a financial services firm with 10,001+ employees
Real User
Jun 2, 2022
Helps with continuous integration but onboarding could be smoother
Pros and Cons
  • "Jenkins is stable, user-friendly, and helps with continuous integration. As of today, I can't see any tool that's better than Jenkins."
  • "The onboarding of Jenkins should be smoother, and it should have more pipelines available as it's deployed on many different servers."

What is our primary use case?

I primarily use Jenkins to deploy APIs for microservices, creating pipelines and providing the source code link.

How has it helped my organization?

Jenkins helps to maintain continuous integration whenever we make changes in the code and to deploy the code whenever we do any check-ins.

What needs improvement?

The onboarding of Jenkins should be smoother, and it should have more pipelines available as it's deployed on many different servers. We should be able to do minimal configuration changes and deploy our API from multiple regions like AWS, GCP, or virtual environments like VM.

For how long have I used the solution?

I've been using Jenkins for six years.

What do I think about the stability of the solution?

Jenkins works perfectly well - we've never faced any outages or issues with it.

How was the initial setup?

The initial setup isn't difficult.

What about the implementation team?

We implemented using an in-house team.

What other advice do I have?

Jenkins is stable, user-friendly, and helps with continuous integration. As of today, I can't see any tool that's better than Jenkins. If you have very few APIs which can be deployed manually, I wouldn't recommend Jenkins. However, I would recommend it for those with multiple APIs and many clients, who are doing code changes on a daily basis. I would give Jenkins a rating of seven out of ten.

Which deployment model are you using for this solution?

Private Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Sherief Shawky - PeerSpot reviewer
Software Development Manager at Intellisc
Real User
Apr 9, 2022
Open-source with a short learning curve but cloud repositories can't trigger on-prem Jenkins systems
Pros and Cons
  • "It has a lot of community posts and support."
  • "We have branches in Egypt and branches in Dubai that are using Jenkins for the whole automation process and we're really enjoying using it."
  • "There is no way for the cloud repositories to trigger Jenkins."

What is our primary use case?

We use the solution for the whole automation cycle for the deployments. We are using Jenkins and pipelines for once commits or push commits on Bitbucket or directories. Jenkins is listening for those changes and is applying (or triggered by) the repository changes to deploy and run the test cases, automate test cases, and deploy them on servers for the deployment, testing, or production.

What is most valuable?

It's open-source and free to use.

The learning curve for Jenkins is not a big deal. It has a lot of community posts and support. 

The initial setup is simple. 

We have found the solution to be stable.

It is my understanding that the solution can scale. 

What needs improvement?

Jenkins is on-premise (on our infrastructure) and Bitbucket or Azure directories are on the cloud. Therefore, triggering from the repositories to the on-premise, Jenkins is not applicable. We are trying to reach them now, and we are currently using a plan or a process to listen to the repositories every once in a while to know if there are no new changes applied. It triggers the automation for the deployment and the running test cases, and therefore it may take two minutes or three minutes to have the deployment done after the latest commit. This is due to the fact that we are using on-premise Jenkins for on-premise deployment, yet have the repositories on the cloud. There is no way for the cloud repositories to trigger Jenkins. We are trying to research now how to have the Jenkins over a public IP, so the repositories can trigger it.

For how long have I used the solution?

We have been dealing with Jenkins for around three years now.

What do I think about the stability of the solution?

The product is stable. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

Although it is my understanding the solution can scale, we don't have much information about scalability for the Jenkins. We didn't investigate scaling yet.

How are customer service and support?

We tend to search for solutions online. I've never reached out to technical support. I rely more on the community. 

How was the initial setup?

It's pretty straightforward to set up the product. The DevOps team just took around two weeks or three weeks for the first deployment, for automation for the first deployment using Jenkins. It fulfilled our requirements. DevOps is not a target by itself, DevOps is an operation to remove any pain areas, or time-consuming tasks, or to automate it to have it in seconds. It fulfills our requirements.

What's my experience with pricing, setup cost, and licensing?

The product is open-source.

What other advice do I have?

For the development environment, we are using the on-premise infrastructure. For some customers we are also using on-premise; for other customers, we are using the cloud.

We have branches in Egypt and branches in Dubai that are using Jenkins for the whole automation process and we're really enjoying using it.

I would recommend the solution to others.

I'd give it a rating of seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Software Engineer 2 at a tech services company with 10,001+ employees
Real User
Nov 1, 2021
Links well to a repository and is stable and scalable
Pros and Cons
  • "GitHub linking is pretty good. We have a deployment application where we can run our tests and add various variables to be passed as assertions to those tests. This is pretty fluid with Jenkins."
  • "Sometimes, random errors of metadata are not there, which causes delays. These are essentially gaps in the information being passed to the job."

What is our primary use case?

The primary use cases include manifest generation and publishing modules.

How has it helped my organization?

Whenever we do releases, it goes to Jenkins to publish a version of the application and the version being released. Jenkins plays a big role in this process.

What is most valuable?

GitHub linking is pretty good. We have a deployment application where we can run our tests and add various variables to be passed as assertions to those tests. This is pretty fluid with Jenkins.

It is a stable solution and is generally scalable.

What needs improvement?

Sometimes, random errors of metadata are not there, which causes delays. These are essentially gaps in the information being passed to the job. This could be reduced and would save a lot of time.

Jenkins runs in correlation with GitHub but can only run one job at a time. Also, that job is a pre-selected job. So, if you select a particular job, then that job would run for all your pull requests. It would be amazing if for pull request one, for example, I could do build one, and for pull request two, I could do build two.

For how long have I used the solution?

I've been working with Jenkins for two years.

What do I think about the stability of the solution?

It's quite stable and pretty reliable.

What do I think about the scalability of the solution?

To a large extent, it is scalable; after that, some manual interference is required at certain points.

In our company, everybody works with Jenkins, so we have more than 10,000-20,000 users.

How are customer service and support?

I am satisfied with the technical support services.

What other advice do I have?

I would recommend Jenkins and would rate it at nine on a scale from one to ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer1595568 - PeerSpot reviewer
Technical Content Writer at a computer software company with 51-200 employees
Real User
Jun 7, 2021
Easy to use, stable, and scalable, but needs better pricing
Pros and Cons
  • "It is easy to install."
  • "It could be cheaper."
  • "It could be cheaper because there are many solutions available in the market."

What is our primary use case?

Our company is in development. We provide development solutions for our clients. 

Jenkins is a code repository. We use it for the code repository.

What is most valuable?

It is easy to use.

What needs improvement?

It could be cheaper.

For how long have I used the solution?

I have been using this solution for four or five years.

What do I think about the stability of the solution?

 It is stable.

What do I think about the scalability of the solution?

It is scalable. Currently, we have around 67 or 70 users. We have plans to increase its usage.

How are customer service and technical support?

I didn't interact with them. Other people take care of this.

Which solution did I use previously and why did I switch?

We used GitHub.

How was the initial setup?

It is easy to install.

What about the implementation team?

There were other developers who installed it. For deployment and maintenance, we have a team in which everyone has a role. They do their own thing.

What's my experience with pricing, setup cost, and licensing?

It could be cheaper because there are many solutions available in the market. We are paying yearly.

What other advice do I have?

I would recommend this solution. I would rate Jenkins a seven out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user