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CloudBees vs Jenkins comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
CloudBees offers reliable support and automation, enhancing ROI and efficiency in deployments and security audits over Jenkins.
Sentiment score
8.5
Jenkins provides excellent ROI by being free, enhancing satisfaction, streamlining deployment, reducing errors, and lowering costs.
 

Customer Service

Sentiment score
6.4
CloudBees offers responsive customer service and technical support, though some users report recurring issues and suggest prioritizing user needs.
Sentiment score
6.5
Jenkins relies on robust community support for answers, while CloudBees offers varying response times for additional assistance.
 

Scalability Issues

Sentiment score
7.5
CloudBees efficiently scales across environments, supporting microservices and integrations, with users praising its operational flexibility and adaptability.
Sentiment score
7.2
Jenkins is scalable and adaptable, effectively managing many jobs, with enhanced capabilities via Kubernetes and Docker integration.
 

Stability Issues

Sentiment score
6.6
CloudBees stability is generally rated high, but setup, upgrades, and scaling present challenges affecting overall user satisfaction.
Sentiment score
7.1
Jenkins is generally stable with occasional issues, but performance improves significantly with better hardware and recent updates.
The deployment can take a couple of hours or a couple of minutes.
Senior Qe Lead at Cognizant
 

Room For Improvement

CloudBees users seek improved error previews, faster resolutions, better UI, AI integration, and enhanced tool integration and performance.
Jenkins requires UI/UX enhancements, plugin stability, better integration, improved documentation, and more effective troubleshooting for user satisfaction.
If possible, we could sort the logs so we can get the exact error on one page.
Senior Qe Lead at Cognizant
 

Setup Cost

Enterprise users justify CloudBees' high pricing due to valuable benefits, appreciated licensing model, and core product features.
Jenkins is cost-effective and open-source, with additional costs for infrastructure and an enterprise edition offering extra features.
 

Valuable Features

CloudBees excels with user-friendly interface, strong integrations, scalability, security, and features, ideal for complex CI/CD management.
Jenkins excels in automation, integration, and scalability with its robust ecosystem, enhancing collaboration, efficiency, and reliability.
The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us.
Senior Qe Lead at Cognizant
 

Categories and Ranking

CloudBees
Ranking in Build Automation
6th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
20
Ranking in other categories
Configuration Management (10th), Value Stream Management Software (2nd), DevSecOps (4th), AI-Augmented Software-Testing Tools (2nd), Feature Management (1st), AI Software Development (9th)
Jenkins
Ranking in Build Automation
3rd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
92
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Build Automation category, the mindshare of CloudBees is 2.9%, up from 1.2% compared to the previous year. The mindshare of Jenkins is 8.7%, down from 10.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Build Automation Mindshare Distribution
ProductMindshare (%)
Jenkins8.7%
CloudBees2.9%
Other88.4%
Build Automation
 

Featured Reviews

KishoreKumar4 - PeerSpot reviewer
Senior Qe Lead at Cognizant
Consistent automation has improved deployments and supports efficient client-facing workflows
Deployment and other processes are feasible for me, making this a smooth process. The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us. This allows us to do our work easily. The productivity is very good. CloudBees is a good and efficient tool. We can work in client-facing scenarios, and since clients have provided these types of tools, we are able to work on them effectively.
Mahdi Mallaki - PeerSpot reviewer
Senior Devops Engineer at a tech vendor with 10,001+ employees
Has a community of plugin providers but needs improvement in Kubernetes integration
Integrating Jenkins with other tools or solutions has presented some challenges. For instance, when attempting to integrate Jenkins with Kubernetes, I encountered numerous errors, which took several days to resolve. In Jenkins, adding a feature typically involves incorporating the repository feature separately. Jenkins lacks built-in Git repository functionality, necessitating an external Git repository to store Jenkins manifests. In contrast, GitLab offers an integrated Git repository and pipeline runner, streamlining the process. One improvement for Jenkins could be integrating a Git server, simplifying the management of CI/CD pipelines. Currently, with Jenkins, modifying pipeline manifests requires navigating to a separate Git repository. In GitLab, however, manifest changes can be made directly within the repository.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Construction Company
15%
Manufacturing Company
9%
Computer Software Company
6%
Financial Services Firm
19%
Manufacturing Company
13%
Comms Service Provider
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise18
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise15
Large Enterprise57
 

Questions from the Community

What needs improvement with CloudBees?
For CloudBees, I can suggest that the log is very high, which is very hectic for us when trying to find which error is coming. This creates complexity. If possible, we could sort the logs so we can...
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
We can upload the JAR file and deploy at the Jenkins level during our deployment. These types of labels and IDs can be deployed using CloudBees. Once we click to start the build, it automatically r...
How does Tekton compare with Jenkins?
When you are evaluating tools for automating your own GitOps-based CI/CD workflow, it is important to keep your requirements and use cases in mind. Tekton deployment is complex and it is not very e...
What is your experience regarding pricing and costs for Jenkins?
Jenkins is used in many companies to save money, especially within R&D divisions, by avoiding the expenses of proprietary tools.
What needs improvement with Jenkins?
I do not have any notes for improvement.
 

Comparisons

 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Airial, Clarus Financial Technology, cubetutor, Metawidget, mysocio, namma, silverpeas, Sokkva, So Rave, tagzbox
Find out what your peers are saying about CloudBees vs. Jenkins and other solutions. Updated: April 2026.
893,221 professionals have used our research since 2012.