CloudBees Reviews

Name: CloudBees
Brand: CloudBees
Rating: 4.2 (20 reviews)

Vendor: CloudBees

4.2 out of 5

20 reviews
100% willing to recommend

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What is CloudBees?

CloudBees provides a highly scalable and secure platform that supports seamless integration and automation across multiple environments. It excels in managing Jenkins instances and offers flexible deployment options, enhancing efficiency for large teams.

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CloudBees is the #2 ranked solution in top Value Stream Management Software, #2 ranked solution in top AI-Augmented Software-Testing Tools solutions, #2 ranked solution in top Feature Management solutions, #5 ranked solution in top DevSecOps solutions, #7 ranked solution in top Build Automation solutions, #8 ranked solution in top AI Software Development solutions, and #11 ranked solution in top Configuration Management solutions. PeerSpot users give CloudBees an average rating of 8.4 out of 10. CloudBees is most commonly compared to Snyk: CloudBees vs Snyk. CloudBees is popular among the large enterprise segment, accounting for 61% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 21% of all views.

Helped 881,707 peers since 2012

Featured CloudBees reviews

YashBrahmani

Senior Associate at BNP Paribas CIB

Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.

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Jagadish Sahoo

Technical Lead Engineer at HSBC

One challenge I'd like to highlight is that with CloudBees CI growing bigger and bigger, there are limitations in terms of managing old plugins and services and upgrading them with time. There's always a priority thing that comes into the picture where you want something to be upgraded and fixed, but it all depends on how the priorities are set at the CloudBees side. As it is a proprietary tool, not an open-source tool, you always need to depend on the vendor. That is one challenge which I feel. It's not completely open source. Jenkins is an open-source software, but large organizations will rely more on proprietary software. And hence, you need to depend on them to manage the releases for their services, for their products, like for their plugins or for their features or whatsoever. So that is one thing which I feel is lagging a bit. But, overall, it's a great tool. It's a great service.

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reviewer2539953

Manager at a consultancy with 10,001+ employees

Improvements in resolution time may vary since every environment has different needs. CloudBees is still a growing platform, but it has proven to be capable of supporting enterprise-level pipelines and CI/CD requirements. They could increase the number of support channels to expedite resolutions or introduce a chat option similar to what Amazon and other vendors offer. A chat option would make resolving issues quickly and efficiently easier. New features and updates in the market for tools like Jenkins and others are often developed as open-source projects. Since CloudBees is an enterprise-level platform, it ensures thorough testing for critical environments like production. While CloudBees is doing well in this regard, it's not yet adopted in all areas. We have a dedicated team for CloudBees and receive proper support whenever we deploy.

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CloudBees mindshare

Product category:

As of February 2026, the mindshare of CloudBees in the DevSecOps category stands at 2.8%, up from 1.6% compared to the previous year, according to calculations based on PeerSpot user engagement data.

DevSecOps Market Share Distribution
Product	Market Share (%)
CloudBees	2.8%
Snyk	18.0%
Checkmarx One	11.8%
Other	67.4%

DevSecOps

PeerResearch reports based on CloudBees reviews

Type	Title	Date
Category	DevSecOps	Feb 7, 2026	Download
Product	Reviews, tips, and advice from real users	Feb 7, 2026	Download
Comparison	CloudBees vs GitLab	Feb 7, 2026	Download
Comparison	CloudBees vs Checkmarx One	Feb 7, 2026	Download
Comparison	CloudBees vs Snyk	Feb 7, 2026	Download

Valuable Features

CloudBees offers a user-friendly interface, scalability, and advanced security features. It provides extensive integration with tools, application delivery automation, and pipeline release orchestration. Users appreciate its flexible deployment processes, premium support, and visualization features, including pipeline explorer and Jenkins integration. CloudBees enables seamless management of multiple Jenkins instances, dynamic node allocation, and supports automation and efficient CI/CD processes. It integrates well with various cloud environments and tools like Terraform, Kubernetes, and Docker.

"I find the automation feature most valuable. CloudBees is highly scalable and supports both small and large teams. The deployment process is also faster when compared to on-premise."
"The security audit product offered by CloudBees is particularly beneficial in automating audit processes, which reduces the time developers spend on audits."
"The most beneficial aspect is that CloudBees integrates with everything, like version one, GitHub, and PDM."

Room for Improvement

CloudBees faces challenges with performance, especially when running multiple pipelines or during provisioning. Usability can improve with a more intuitive UI and additional AI integration. Dependency on proprietary tools limits flexibility. Efficient logging and infrastructure management are lacking. Users report difficulties with setup, license tracking, and occasional permission changes. Connectivity issues and manual document uploads are concerns. Improved support channels and automatic pipeline code generation could enhance user experience.

"There are connection issues with CloudBees, specifically between Sybase and CloudBees. W"
"There could be improvements in the ease of use."
"It could improve the document upload process."

ROI

CloudBees delivers substantial return on investment through its effective licensing model, especially with its security audit feature. Users find it valuable, tapping into immediate troubleshooting support crucial for maintaining efficient production environments. It minimizes manual tasks by enabling automated deployment processes, reducing time and resource expenditure. Many users have consistently chosen CloudBees for its solid return, despite the presence of numerous alternatives. The integration capabilities significantly enhance deployment efficiency and streamline operations.

Pricing

CloudBees users find the licensing model favorable, recognizing the higher cost as justified due to its comprehensive benefits. They appreciate the substantial value offered by its core product and security audit features. While some users are unaware of specific pricing, setup costs, or licensing details, those informed emphasize the investment's worth thanks to the platform's extensive capabilities. CloudBees is perceived as expensive but valuable for its robust features catering to enterprise needs.

Popular Use Cases

CloudBees is used for integrating DevOps tools and automating CI/CD processes. Users deploy applications, build pipelines, and manage environments. They leverage Docker, Jenkins, and Kubernetes for deployment, using CloudBees for creating pipelines and nodes. It supports multiple applications and ensures production automation, offering enterprise benefits like template creation. Users manage their CloudBees instance with high availability, security integrations, and metrics analytics to enhance deployment efficiency across various environments.

Service and Support

CloudBees customer service and support receive mixed feedback. Users commend quick responses, approachable representatives, and efficient service. However, some encounter repeated issues with plugin upgrades suggested by support, and they express a need for prioritization based on user satisfaction. While many appreciate the promptness and quality, others experience unresolved problems and require more tailored solutions. Overall, technical support is rated highly for responsiveness during outages and access to expertise through CloudBees University.

Deployment

Users find CloudBees setup straightforward if familiar with it, but newcomers may face challenges with tools like Helm. Experienced teams appreciate well-defined templates and documentation. Kubernetes integration is cited as more complex than VM-based setups, with pipeline integration requiring extra effort. Support from CloudBees and knowledge transfers help ease installation. Companies transitioning from Jenkins report challenges in pipeline adaptation and plugin availability, emphasizing the significance of technical proficiency and pre-existing tool familiarity.

Scalability

CloudBees is highly scalable, effectively accommodating various organizational needs by expanding horizontally across tenants and managing infrastructure efficiently. Companies utilize high-throughput servers and memory resources for optimal performance. Integration with diverse systems ensures seamless operation. Scalability ratings range from seven to ten, depending on infrastructure setup. Users experience flexible scaling in multi-environment setups and with complex pipeline configurations. Adaptation depends on architecture, infrastructure management, and user-specific requirements for job and application hosting.

Stability

Users rate CloudBees' stability from five to ten. Some individuals face occasional issues during upgrades or patching, while others describe it as highly stable. Configuration, especially on Kubernetes, impacts performance. For some, CloudBees runs smoothly at smaller scales but encounters challenges at larger ones. Setup initially presents challenges for many, yet after proper configuration, they report stability. Performance might be affected by server conditions, but most find CloudBees reliable and stable.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our CloudBees Buyer's Guide for additional reliable information.

Review data by company size

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	2
Large Enterprise	16

By reviewers

By visitors reading reviews
Company Size	Count
Small Business	26
Midsize Enterprise	11
Large Enterprise	58

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

21%

Manufacturing Company

11%

Legal Firm

Computer Software Company

Comms Service Provider

Government

Non Profit

Real Estate/Law Firm

Insurance Company

Recruiting/Hr Firm

Marketing Services Firm

University

Logistics Company

Transportation Company

Performing Arts

Media Company

Hospitality Company

Healthcare Company

Outsourcing Company

Wellness & Fitness Company

Recreational Facilities/Services Company

Renewables & Environment Company

Aerospace/Defense Firm

Sports Company

Compare CloudBees with alternative products

Learn more about CloudBees

CloudBees is recognized for its integration with Jenkins, SonarQube, and Ansible, allowing companies to leverage its robust automation capabilities for continuous integration and deployment. With its strong support for Docker and Kubernetes, teams benefit from streamlined code management and operational efficiency. Its scalable architecture, real-time feedback, and premium vendor support help manage large-scale applications and microservices. Despite its strengths, users report challenges with pipeline setup, service availability, and GUI accessibility, which suggest room for improvement in these areas.

What are the key features of CloudBees?

User-friendly interface: Simplifies navigation and improves workflow efficiency.
Robust scalability: Supports growth and large-scale application management.
Advanced security: Ensures data security and compliance.
Integration capabilities: Seamlessly integrates with Jenkins, SonarQube, and Ansible.
Flexible deployment: Adapts to different infrastructure needs across environments.

What benefits should users expect in reviews?

Enhanced efficiency: Automation reduces manual workload.
Real-time feedback: Provides immediate insights into pipeline performance.
Vendor support: Offers assistance for troubleshooting and growth.
Scalable architecture: Accommodates business expansion requirements.

In tech and software industries, companies implement CloudBees for managing complex CI/CD pipelines. Its integration with DevOps tools facilitates automation and workflow optimization. Industries with large teams managing thousands of microservices use CloudBees to maintain high availability, streamline processes, and ensure security compliance, driving efficient production workflows.

CloudBees customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee

Author info	Rating	Review Summary
Senior Associate at BNP Paribas CIB	4.0	I primarily use CloudBees for CI/CD, managing 2,000 Jenkins instances. The feature management and pipeline visualization are excellent, though improvements are needed in log management and agent performance due to provisioning delays and extensive console logs causing storage issues.
Technical Lead Engineer at HSBC	3.5	As a DevOps user, I rely on CloudBees for building and deploying pipelines, appreciating its flexibility and CI/CD integration. However, managing old plugins is challenging, and dependency on proprietary updates can be limiting, though overall, it's worthwhile.
Manager at a consultancy with 10,001+ employees	4.0	We use CloudBees for continuous deployment, valuing its integration support and enterprise-level capabilities. Although resolution times could improve with more support channels, the enterprise support makes the tool cost-effective, enhancing our production efficiency compared to Jenkins.
Senior Software Developer at ICAP	4.5	I use CloudBees for building virtual machines and deploying AMIs due to its straightforward GUI and real-time feedback. However, error previews at the failure point would enhance efficiency. Its cloud compatibility aligns well with our AWS usage.
Senior Developer Analyst at BRQ Digital Solutions	5.0	We use CloudBees Jenkins for our microservices and payment integrations, valuing its Java features, Jenkins Sonar, and support. Although its interface is good, it could be more intuitive. We switched from Jenkins and AWS for better integration and deployment.
Senior QE Lead at Cognizant	4.5	We use BuildNow and Jenkins for CI/CD needs, and they effectively meet our deployment requirements. However, improving label deployment speed would enhance efficiency. I recommend Jenkins for its scalability, support, and pipeline creation capabilities in the cloud.
Network Automation Engineering Professional at BT - British Telecom	4.0	I started with CloudBees for continuous integration and now use it for both integration and deployment across environments. While build promotion simplifies workflows, configuring CD can be challenging. Integrating industry-standard templates and AI would enhance functionality.
DevOps Architect at a consultancy with 10,001+ employees	3.5	I work for a client using CloudBees to manage a microservice infrastructure with over 200 deployments. Its valuable features include easy plugin integration and Jenkins support, but improvements in speed and automatic Groovy script generation would be beneficial.

CloudBees Reviews

What is CloudBees?

Featured CloudBees reviews

CloudBees mindshare

PeerResearch reports based on CloudBees reviews

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Review data by company size

Top industries

Compare CloudBees with alternative products

Learn more about CloudBees

CloudBees customers

Related questions

Product Categories

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