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CloudBees vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 15, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CloudBees enhances DevOps processes with significant ROI through automation, support, and reduced manual efforts, outweighing its costs.
Sentiment score
5.0
Companies report cost savings, enhanced security, and productivity benefits from Microsoft Intune, especially when bundled with Microsoft 365.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
IT Systems Engineer at Syracuse University
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
Subject Matter Expert at Engage IT Services Pvt Ltd
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
Endpoint Cloud Solution Architect at Lutech
 

Customer Service

Sentiment score
6.9
CloudBees support is responsive and efficient, though some encounter plugin issues and delays; CloudBees University aids with technical help.
Sentiment score
5.6
Microsoft Intune's customer support is inconsistent, with varying experiences depending on the support package, indicating room for improvement.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
IT Systems Engineer at Syracuse University
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
Engineer at a healthcare company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.8
CloudBees is praised for its scalability, flexibility, and efficient scaling across diverse infrastructures, despite some concerns about resource consumption.
Sentiment score
6.8
Microsoft Intune is highly scalable, efficiently managing diverse organizational sizes and infrastructures with broad user satisfaction despite minor OS issues.
The scalability of Microsoft Intune is ten out of ten.
Solutions Architect at a computer software company with 51-200 employees
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
Director at Provisioned
 

Stability Issues

Sentiment score
6.6
CloudBees is stable overall but has upgrade and performance challenges, needing careful configuration and technical support.
Sentiment score
6.8
Microsoft Intune is highly rated for stability, offering seamless device management with occasional syncing issues but 99% uptime.
We have not experienced downtime, bugs, or glitches.
Head of IT at TWM SOLICITORS LLP
It appears Microsoft Intune undergoes changes without informing customers.
Support Engineer at a tech services company with 201-500 employees
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
IT Administrator at Newrest Inflight España, S.A
 

Room For Improvement

CloudBees faces challenges with user interface, performance, and compatibility, needing improvements in GUI, AI integration, and pipeline management.
Microsoft Intune requires better compatibility, user interface enhancements, cost-effectiveness, security, and third-party integration for improved user experience.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
Strategy & Portfolio Advisor at a insurance company with 1,001-5,000 employees
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Collaborations engineer at a financial services firm with 1,001-5,000 employees
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Engineer at a healthcare company with 5,001-10,000 employees
 

Setup Cost

CloudBees is seen as expensive but offers value through extensive features, with costs often handled by dedicated teams.
Microsoft Intune is competitively priced, especially with Microsoft 365, though may challenge smaller businesses with its standalone cost.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
Senior Systems Architect IV at a aerospace/defense firm with 10,001+ employees
The Intune suite and add-ons, such as batch management and remote help, are costly.
Technical Sales Professional (Microsoft Modern Workplace) at Alnafitha IT
It costs approximately forty euros per user per month.
Cyber Security Officer at Gudu
 

Valuable Features

CloudBees provides scalable, secure CI/CD processes with seamless integrations and automation, favored for its flexibility and extensive support.
Microsoft Intune excels in integration, security, and remote management, streamlining device management and reducing IT overhead with ease.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Microsoft Practice Lead at a tech services company with 11-50 employees
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Engineer, Systems Admin . at a financial services firm with 5,001-10,000 employees
Windows Autopatch is the most valuable because it removes the burden of patch management.
Director at Provisioned
 

Categories and Ranking

CloudBees
Ranking in Configuration Management
11th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Build Automation (6th), Value Stream Management Software (2nd), DevSecOps (5th), AI-Augmented Software-Testing Tools (2nd), Feature Management (1st), AI Software Development (8th)
Microsoft Intune
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
334
Ranking in other categories
Remote Access (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of March 2026, in the Configuration Management category, the mindshare of CloudBees is 1.4%, up from 0.1% compared to the previous year. The mindshare of Microsoft Intune is 6.9%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Mindshare Distribution
ProductMindshare (%)
Microsoft Intune6.9%
CloudBees1.4%
Other91.7%
Configuration Management
 

Featured Reviews

YashBrahmani - PeerSpot reviewer
Senior Associate at BNP Paribas CIB
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Manufacturing Company
11%
Legal Firm
8%
Computer Software Company
8%
Manufacturing Company
10%
Computer Software Company
10%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise17
By reviewers
Company SizeCount
Small Business124
Midsize Enterprise53
Large Enterprise167
 

Questions from the Community

What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

No data available
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
Mitchells and Buzzers, Callaway
Find out what your peers are saying about CloudBees vs. Microsoft Intune and other solutions. Updated: March 2026.
884,797 professionals have used our research since 2012.