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CloudBees vs GitLab comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 10, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CloudBees enhances DevOps processes with significant ROI through automation, support, and reduced manual efforts, outweighing its costs.
Sentiment score
6.5
GitLab boosts efficiency and ROI by reducing deployment times, enhancing agility, and supporting vulnerability-free software management.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
 

Customer Service

Sentiment score
6.9
CloudBees support is responsive and efficient, though some encounter plugin issues and delays; CloudBees University aids with technical help.
Sentiment score
6.7
GitLab support receives mixed reviews; some praise ticket systems while others report delays, often preferring community or partner assistance.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
 

Scalability Issues

Sentiment score
7.8
CloudBees is praised for its scalability, flexibility, and efficient scaling across diverse infrastructures, despite some concerns about resource consumption.
Sentiment score
7.2
GitLab's container architecture supports scalability, enabling easy expansion despite deployment complexities, adapting well to diverse organizational needs.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
We're transitioning to OpenShift for future scalability with increased user numbers.
For scaling, other deployment options from GitLab's side need to be adopted.
 

Stability Issues

Sentiment score
6.6
CloudBees is stable overall but has upgrade and performance challenges, needing careful configuration and technical support.
Sentiment score
8.2
GitLab is praised for its high stability and reliability, despite occasional upgrade issues, maintaining strong user satisfaction.
I have not encountered any performance or stability issues with GitLab so far.
The updates are frequent and demanding, happening at least once a week due to security reasons.
We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong.
 

Room For Improvement

CloudBees faces challenges with user interface, performance, and compatibility, needing improvements in GUI, AI integration, and pipeline management.
GitLab users want better third-party integration, security, pricing, interface, documentation, automation, stability, and enhanced deployment with improved Agile functionality.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
GitLab can improve its user interface to make conflict resolution more user-friendly.
 

Setup Cost

CloudBees is seen as expensive but offers value through extensive features, with costs often handled by dedicated teams.
GitLab provides flexible pricing from free to premium, catering to various needs, but Ultimate edition may be expensive.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
The price is high, and it limits user accessibility.
 

Valuable Features

CloudBees provides scalable, secure CI/CD processes with seamless integrations and automation, favored for its flexibility and extensive support.
GitLab excels with CI/CD, integration, user interface, security, and platform compatibility, boosting productivity and market speed.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
 

Categories and Ranking

CloudBees
Ranking in Build Automation
6th
Ranking in DevSecOps
4th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Configuration Management (11th), Value Stream Management Software (2nd), AI-Augmented Software-Testing Tools (2nd)
GitLab
Ranking in Build Automation
1st
Ranking in DevSecOps
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
86
Ranking in other categories
Application Security Tools (11th), Release Automation (2nd), Static Application Security Testing (SAST) (7th), Rapid Application Development Software (11th), Software Composition Analysis (SCA) (5th), Enterprise Agile Planning Tools (2nd), Fuzz Testing Tools (3rd)
 

Mindshare comparison

As of October 2025, in the Build Automation category, the mindshare of CloudBees is 1.7%, up from 0.5% compared to the previous year. The mindshare of GitLab is 12.2%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Build Automation Market Share Distribution
ProductMarket Share (%)
GitLab12.2%
CloudBees1.7%
Other86.1%
Build Automation
 

Featured Reviews

YashBrahmani - PeerSpot reviewer
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
Rohit Kesharwani - PeerSpot reviewer
Improved agility and time to market with CI/CD enhancements
The CI/CD pipelines in GitLab are highly valuable. Another important feature is the single source of repository, allowing efficient repository management and source code management. GitLab provides manageability by allowing us to manage source code effectively through separate repositories. Additionally, GitLab enables the creation of individual CI/CD pipelines for each repository, making software more agile. By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
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Top Industries

By visitors reading reviews
Financial Services Firm
23%
Manufacturing Company
12%
Legal Firm
10%
Comms Service Provider
6%
Financial Services Firm
14%
Computer Software Company
13%
Government
11%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise17
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise9
Large Enterprise42
 

Questions from the Community

What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
We are currently using general GitLab, not GitLab Premium.
What needs improvement with GitLab?
GitLab needs to improve the CI/CD functionality because it is not compatible with Jenkins and other tools, as it is not that efficient. Security-wise, we have security features enabled in GitLab fo...
 

Comparisons

 

Also Known As

No data available
Fuzzit
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Find out what your peers are saying about CloudBees vs. GitLab and other solutions. Updated: September 2025.
868,706 professionals have used our research since 2012.