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CloudBees vs GitLab comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 14, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
CloudBees enhances DevOps processes with significant ROI through automation, support, and reduced manual efforts, outweighing its costs.
Sentiment score
6.2
GitLab boosts ROI by enhancing efficiency, reducing deployment time, and supporting DevOps with innovative, cost-effective tools for faster market delivery.
Regarding release frequency, previously we had one to two releases per week, but now we achieve daily or on-demand releases, resulting in a three to five-fold increase in release frequency.
Site Reliability Engineer at Granicus Inc.
Migrating to GitLab is bringing time-saving benefits, and everything is easier to automate.
IT Manager at a tech company with 5,001-10,000 employees
We have saved time significantly, reducing deployment time from four hours to five minutes per deployment.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
 

Customer Service

Sentiment score
6.9
CloudBees support is responsive and efficient, though some encounter plugin issues and delays; CloudBees University aids with technical help.
Sentiment score
6.6
GitLab support receives mixed reviews, with premium users satisfied, while free-tier users experience slower response and limited support.
We have rarely needed to escalate issues to technical support since GitLab usually runs seamlessly.
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
I have interacted with architects for some advice during the implementation, and they were prompt in their response.
Platform Engineer & Manager at a computer software company with 51-200 employees
I have had meetings where they taught me, explained things, and provided guidance for starting from scratch.
IT Manager at a tech company with 5,001-10,000 employees
 

Scalability Issues

Sentiment score
7.8
CloudBees is praised for its scalability, flexibility, and efficient scaling across diverse infrastructures, despite some concerns about resource consumption.
Sentiment score
7.3
GitLab is praised for its scalability, supporting diverse workloads and environments, though smaller teams might underutilize it.
It has all the features required for our coding and deployment needs, which makes it scalable to our changing requirements.
Senior Application Developer at IBM
We're transitioning to OpenShift for future scalability with increased user numbers.
Platform Engineer & Manager at a computer software company with 51-200 employees
For scaling, other deployment options from GitLab's side need to be adopted.
Manager, Engineering at 7-Eleven
 

Stability Issues

Sentiment score
6.6
CloudBees is stable overall but has upgrade and performance challenges, needing careful configuration and technical support.
Sentiment score
8.2
GitLab is highly rated for stability, with users rarely experiencing performance issues, bugs, or downtime despite minor upgrade challenges.
I have not encountered any performance or stability issues with GitLab so far.
AWS DevOps/ Site Reliability Engineer at Tata Consultancy
The updates are frequent and demanding, happening at least once a week due to security reasons.
Chief Technology Officer at Acclym
We raised a request with GitLab support, but they were unable to help because they could not find the root cause of what went wrong.
Assistant Manager at a tech vendor with 10,001+ employees
 

Room For Improvement

CloudBees faces challenges with user interface, performance, and compatibility, needing improvements in GUI, AI integration, and pipeline management.
GitLab users face challenges with integration, documentation, pricing, and scalability, with improvements needed in security, performance, and flexibility.
It would be beneficial to have a user-friendly interface for setting up these configurations, instead of just writing YAML files.
IT Manager at a tech company with 5,001-10,000 employees
It is essential to conduct proper testing, such as unit tests and code coverage, within the SDLC pipelines.
Manager, Engineering at 7-Eleven
GitLab can improve its user interface to make conflict resolution more user-friendly.
Senior Application Developer at IBM
 

Setup Cost

CloudBees is seen as expensive but offers value through extensive features, with costs often handled by dedicated teams.
GitLab provides free and paid plans, with perceived reasonable pricing, though higher for small teams needing advanced features.
Even when working in other small organizations, we opted for GitLab as it was cost-efficient.
Senior Application Developer at IBM
The pricing of GitLab is reasonable, aligning with what I consider to be average compared to competitors.
IT Manager at a tech company with 5,001-10,000 employees
The price is high, and it limits user accessibility.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
 

Valuable Features

CloudBees provides scalable, secure CI/CD processes with seamless integrations and automation, favored for its flexibility and extensive support.
GitLab excels with a user-friendly interface, robust CI/CD, strong integrations, security, automation, and multi-cloud support for developers.
As we implement automated testing and DevSecOps, it speeds up the process by forty to sixty percent.
Platform Engineer & Manager at a computer software company with 51-200 employees
The Ultimate version offers enhanced features for security scanning through DAST and SAST analysis, which have greatly benefitted our project workflow.
IT Software Architect at ANAC - Autorità Nazionale Anticorruzione
By integrating GitLab as a DevOps platform, we have enhanced agility, improved our time to market, and different teams can work collaboratively on various projects.
Manager, Engineering at 7-Eleven
 

Categories and Ranking

CloudBees
Ranking in Build Automation
6th
Ranking in DevSecOps
5th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Configuration Management (11th), Value Stream Management Software (2nd), AI-Augmented Software-Testing Tools (2nd), Feature Management (1st), AI Software Development (4th)
GitLab
Ranking in Build Automation
1st
Ranking in DevSecOps
1st
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
91
Ranking in other categories
Application Security Tools (11th), Release Automation (2nd), Static Application Security Testing (SAST) (9th), Rapid Application Development Software (11th), Software Composition Analysis (SCA) (4th), Enterprise Agile Planning Tools (2nd), Fuzz Testing Tools (2nd)
 

Mindshare comparison

As of January 2026, in the Build Automation category, the mindshare of CloudBees is 1.9%, up from 0.8% compared to the previous year. The mindshare of GitLab is 9.6%, down from 17.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Build Automation Market Share Distribution
ProductMarket Share (%)
GitLab9.6%
CloudBees1.9%
Other88.5%
Build Automation
 

Featured Reviews

YashBrahmani - PeerSpot reviewer
Senior Associate at BNP Paribas CIB
Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes
Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.
BasilJiji - PeerSpot reviewer
System Engineer at a retailer with 10,001+ employees
Role-based workflows have transformed daily deployments and improve team collaboration
GitLab has role-based access control, so when a team member needs to make a code change, they cannot directly apply it to the environment but must put in a merge request. Once a senior reviews the code and approves it, then it is implemented across the environment, making it safer and allowing everyone to experience the process. The best features GitLab offers are version control and automation, which are the major things that stand out to me. When it comes to access, the login is very smooth, with just one login integrated with our Okta, allowing everyone to log in easily. Deployments become much easier, and that is how GitLab helps. The automation features make my work easier because we use a tool called AWX, which is connected to GitLab. Whenever we run a job on AWX, it directly checks the code and uses it. Since the code is not preserved locally but kept in the cloud, it is safe and nobody can tamper with it. When it comes to safety, that is a major thing. Automation features allow the code to be accessed from any tools we use, so the jobs we run are helping tremendously and doing their work perfectly. For pipeline tasks, we have created a significant amount of pipelines, which are all hosted in GitLab. Running the pipelines has become much easier, and they are doing a perfect job, helping tremendously in our day-to-day activities. GitLab has positively impacted my organization because previously we stored code locally on servers, leading to many risks. Since GitLab came into our environment, our integration and deployments became much easier, helping our work become much smoother. Improvements from GitLab have led to better team collaboration because when several people are working, they can all edit the code and submit it as a merge request, and once approved, it reflects directly to the main branch. Many can work at the same time. When it comes to deployments, deploying has become much faster since we started using GitLab, and even if errors occur, we can spot them easily and troubleshoot, which has helped tremendously.
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Top Industries

By visitors reading reviews
Financial Services Firm
21%
Manufacturing Company
11%
Legal Firm
9%
Computer Software Company
8%
Financial Services Firm
14%
Computer Software Company
12%
Government
11%
Manufacturing Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise17
By reviewers
Company SizeCount
Small Business36
Midsize Enterprise10
Large Enterprise46
 

Questions from the Community

What needs improvement with CloudBees?
There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.
What is your primary use case for CloudBees?
We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.
What advice do you have for others considering CloudBees?
I would recommend CloudBees to others because building jobs is much easier than with other solutions.
What do you like most about GitLab?
I find the features and version control history to be most valuable for our development workflow. These aspects provide us with a clear view of changes and help us manage requests efficiently.
What is your experience regarding pricing and costs for GitLab?
The setup cost was moderate and not very high. For GitLab SaaS, the initial setup cost was minimal, while self-managed GitLab involved infrastructure, VM storage backups, runner configuration, and ...
What needs improvement with GitLab?
A pain point I have encountered with GitLab is that large GitLab-ci.yml files become hard to read and maintain. YAML syntax is strict, and errors are easy to make, while debugging pipeline logic ca...
 

Comparisons

 

Also Known As

No data available
Fuzzit
 

Overview

 

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee
1. NASA  2. IBM  3. Sony  4. Alibaba  5. CERN  6. Siemens  7. Volkswagen  8. ING  9. Ticketmaster  10. SpaceX  11. Adobe  12. Intuit  13. Autodesk  14. Rakuten  15. Unity Technologies  16. Pandora  17. Electronic Arts  18. Nordstrom  19. Verizon  20. Comcast  21. Philips  22. Deutsche Telekom  23. Orange  24. Fujitsu  25. Ericsson  26. Nokia  27. General Electric  28. Cisco  29. Accenture  30. Deloitte  31. PwC  32. KPMG
Find out what your peers are saying about CloudBees vs. GitLab and other solutions. Updated: January 2026.
881,082 professionals have used our research since 2012.