Harness and CloudBees compete in the CI/CD landscape. CloudBees appears to have the upper hand due to its robust features and comprehensive capabilities.
Features: Harness offers intelligent cloud cost management, advanced automation, and a streamlined deployment process. CloudBees excels in extensive integration options, enterprise-level security, and application delivery automation, making it suitable for organizations prioritizing integration and security.
Room for Improvement: Harness could improve by expanding its integration capabilities and enhancing security features for enterprise use. More documentation and customization options would benefit users seeking personalized solutions. CloudBees could enhance its pricing model to appeal to businesses sensitive to initial investments. Simplifying configuration processes and improving version compatibility are areas for potential improvement.
Ease of Deployment and Customer Service: Harness offers straightforward deployment and responsive support, facilitating smoother rollouts. CloudBees provides a customizable deployment experience with extensive documentation, catering to those who prefer in-depth customization and hands-on configuration. Harness ensures simplicity and support, while CloudBees leads in customization and detailed guidance.
Pricing and ROI: Harness has a competitive pricing model with lower initial setup costs, delivering faster ROI. CloudBees requires higher upfront investment but offers substantial long-term value with its extensive feature set. Harness is cost-effective initially, but CloudBees provides significant ROI for companies that prioritize rich functionalities.
The biggest ROI comes from faster software delivery and improved engineering productivity.
By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time.
With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.
We have rarely faced issues with Harness tech support.
We have not faced any customer support issues, with tickets resolved in less than a four-day SLA.
I have not required extensive customer support involvement, as the documentation is well-structured.
Our entire organization uses it with hundreds of applications, and it supports this scale effectively.
It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.
It handles increasing complexity in deployment pipelines and maintains high release frequency without any issues.
The deployment can take a couple of hours or a couple of minutes.
Deployment pipelines, rollback systems, and performance reliability have been excellent even during high deployment activity.
Harness is completely stable, and we are using it in production without facing any stability issues at all.
We have rarely faced issues with Harness tech support.
If possible, we could sort the logs so we can get the exact error on one page.
There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code.
Improved documentation and onboarding tutorials would help accelerate adoption.
One key area for improvement is simplifying the onboarding of new users; the reduction of platform complexity will help new users understand how all components interact, which feels initially very difficult.
From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology.
However, once Harness was fully integrated into our workflow, the operational benefits became clear, justifying the investment for our use case, despite the slightly higher cost for smaller teams.
The integration part is good. We can use multiple things by integrating with CI/CD pipelines, and this is very feasible for us.
Harness uses AI to suggest errors in case of deployment failures.
The platform also supports cloud-native environments and Kubernetes deployments, making pipeline management easier, and its automation capabilities significantly improve speed and reliability.
The unified platform through Harness is extremely valuable because it has reduced our tool sprawl; instead of maintaining separate CI/CD, feature flagging, and verification tools, we can now manage everything effectively.
| Product | Mindshare (%) |
|---|---|
| CloudBees | 2.9% |
| Harness | 5.0% |
| Other | 92.1% |
| Company Size | Count |
|---|---|
| Small Business | 1 |
| Midsize Enterprise | 3 |
| Large Enterprise | 18 |
| Company Size | Count |
|---|---|
| Small Business | 2 |
| Large Enterprise | 9 |
CloudBees provides a highly scalable and secure platform that supports seamless integration and automation across multiple environments. It excels in managing Jenkins instances and offers flexible deployment options, enhancing efficiency for large teams.
CloudBees is recognized for its integration with Jenkins, SonarQube, and Ansible, allowing companies to leverage its robust automation capabilities for continuous integration and deployment. With its strong support for Docker and Kubernetes, teams benefit from streamlined code management and operational efficiency. Its scalable architecture, real-time feedback, and premium vendor support help manage large-scale applications and microservices. Despite its strengths, users report challenges with pipeline setup, service availability, and GUI accessibility, which suggest room for improvement in these areas.
What are the key features of CloudBees?
What benefits should users expect in reviews?
In tech and software industries, companies implement CloudBees for managing complex CI/CD pipelines. Its integration with DevOps tools facilitates automation and workflow optimization. Industries with large teams managing thousands of microservices use CloudBees to maintain high availability, streamline processes, and ensure security compliance, driving efficient production workflows.
Harness offers a comprehensive toolset for automating deployment processes and enhancing software update efficiency. It's lauded for its CI/CD capabilities, feature flagging, and real-time deployment monitoring. Key features include an intuitive UI, secret management, and robust rollback functionalities, all contributing to improved productivity and reduced errors in DevOps environments.
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