CloudBees vs Harness comparison

CloudBees and Harness are both solutions in the Build Automation category. CloudBees is ranked #6 with an average rating of 8.3, while Harness is ranked #7 with an average rating of 7.7. CloudBees holds a 1.9% mindshare in BA, compared to Harness’s 5.8% mindshare. Additionally, 100% of CloudBees users are willing to recommend the solution, compared to 100% of Harness users who would recommend it.

CloudBees

Read 20 CloudBees reviews

1,386 Views
721 Comparison Views

100% willing to recommend

Harness

Read 7 Harness reviews

2,588 Views
1,863 Comparison Views

100% willing to recommend

CloudBees

Harness

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Executive SummaryUpdated on Dec 14, 2025

Harness and CloudBees are competing products within the CI/CD platform space, with CloudBees emerging as the leader due to its extensive feature set. CloudBees justifies its higher cost with robust features and flexibility, whereas Harness is favored for pricing flexibility and support.

Features: Harness highlights automated deployment, continuous verification, and comprehensive DevOps metrics. CloudBees offers robust pipeline automation, extensive plugin support, and comprehensive compliance tools, enabling more customization and integration options.

Room for Improvement: Harness could enhance its documentation, extend integration capabilities, and offer more deployment styles. CloudBees could simplify its deployment process, improve plugin version management, and enhance cost transparency.

Ease of Deployment and Customer Service: Harness provides straightforward deployment and excellent customer support, ensuring quick setup and issue resolution. CloudBees, while complex in deployment, offers extensive documentation and expert customer service, gaining positive reception for its support.

Pricing and ROI: Harness delivers cost-effective setup with clear pricing, emphasizing quick ROI via reduced operational costs. CloudBees, though pricier initially, offers long-term significant ROI due to its feature set, making it appealing for comprehensive tool and integration-focused businesses.

To learn more, read our detailed CloudBees vs. Harness Report (Updated: January 2026).

Buyer's Guide

CloudBees vs. Harness

January 2026

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Helped 881,082 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

7.5

CloudBees enhances DevOps processes with significant ROI through automation, support, and reduced manual efforts, outweighing its costs.

Sentiment score

9.0

Harness streamlines deployments, boosting efficiency, reducing errors, and lowering costs, validating its licensing investment through automation.

No quotes available

For more quotes and insights, download the CloudBees report

Time is saved because we now save engineering time. Before, it required two to three engineers actively monitoring production during deployments, but after starting to use Harness, there is zero or minimal manual monitoring.

reviewer2787357

Site Reliability Engineer at Granicus Inc.

By adopting templates and various different pipelines across our own IDP platform, we have saved upwards of 30 to 40% of development time.

Manav Kanduri

Technical Associate at ZS

With Harness, the release process decreased from three or four hours to one or two hours, making deployments much quicker.

Linwei Yuan

Software Engineer at Citi

For more quotes and insights, download the Harness report

Customer Service

Sentiment score

6.9

CloudBees support is responsive and efficient, though some encounter plugin issues and delays; CloudBees University aids with technical help.

Sentiment score

7.8

Users appreciate Harness support's responsiveness and effectiveness, praising timely incident reports, proactive notifications, and helpful communication.

No quotes available

For more quotes and insights, download the CloudBees report

We have rarely faced issues with Harness tech support.

SAURAB K GANGURDE

Senior AWS Consultant at Quantum Integrators

Harness customer support is really helpful anytime I try to reach out; they are available to assist with any issues I am facing.

reviewer2787357

Site Reliability Engineer at Granicus Inc.

We have been receiving incident reports whenever an incident occurs on Harness, and they are usually quick to respond.

Manav Kanduri

Technical Associate at ZS

For more quotes and insights, download the Harness report

Scalability Issues

Sentiment score

7.8

CloudBees is praised for its scalability, flexibility, and efficient scaling across diverse infrastructures, despite some concerns about resource consumption.

Sentiment score

7.7

Harness excels in scalability, supporting extensive applications, though performance may drop with over 20 integrations in enterprise settings.

No quotes available

For more quotes and insights, download the CloudBees report

It is able to work on our infrastructure side, which is EKS, and we are able to handle our organization growth effectively for an enterprise use case.

Manav Kanduri

Technical Associate at ZS

Our entire organization uses it with hundreds of applications, and it supports this scale effectively.

Ravi Hanok

Senior Software Engineer at a financial services firm with 10,001+ employees

When I integrated Harness to more than 20 applications in one place, it becomes less stable.

Linwei Yuan

Software Engineer at Citi

For more quotes and insights, download the Harness report

Stability Issues

Sentiment score

6.6

CloudBees is stable overall but has upgrade and performance challenges, needing careful configuration and technical support.

Sentiment score

7.2

Harness is stable and reliable, with minor integration issues and proactive communication during occasional downtime enhancing user experience.

No quotes available

For more quotes and insights, download the CloudBees report

We have rarely faced issues with Harness tech support.

SAURAB K GANGURDE

Senior AWS Consultant at Quantum Integrators

Harness is decently stable.

Manav Kanduri

Technical Associate at ZS

For more quotes and insights, download the Harness report

Room For Improvement

CloudBees faces challenges with user interface, performance, and compatibility, needing improvements in GUI, AI integration, and pipeline management.

Harness needs streamlined setup, better security, improved automation, and flexible pricing to enhance efficiency and user experience.

No quotes available

For more quotes and insights, download the CloudBees report

There is not a lot of good support for pipeline as code, and I often find myself not using pipeline as code the way other platforms such as GitHub Actions or Jenkins integrate pipeline as code.

Manav Kanduri

Technical Associate at ZS

Flexible pricing models and more essential features in lower tiers could address this issue.

reviewer2787357

Site Reliability Engineer at Granicus Inc.

When deploying multiple components to multiple environments, like production and BCP, failures sometimes occur.

Ravi Hanok

Senior Software Engineer at a financial services firm with 10,001+ employees

For more quotes and insights, download the Harness report

Setup Cost

CloudBees is seen as expensive but offers value through extensive features, with costs often handled by dedicated teams.

No quotes available

For more quotes and insights, download the CloudBees report

From what I understand with respect to Harness, licensing and setup costs were relatively low for an enterprise, and the pricing was more catered toward enterprises who would invest in the technology.

Manav Kanduri

Technical Associate at ZS

For more quotes and insights, download the Harness report

Valuable Features

CloudBees provides scalable, secure CI/CD processes with seamless integrations and automation, favored for its flexibility and extensive support.

Harness simplifies deployment with automation, AI-driven error handling, and intuitive design, enhancing safety, visibility, and efficiency for microservices.

No quotes available

For more quotes and insights, download the CloudBees report

Meantime to recovery (MTTR) improved from 30 to 60 minutes before Harness to 5 to 10 minutes now.

reviewer2787357

Site Reliability Engineer at Granicus Inc.

Harness uses AI to suggest errors in case of deployment failures.

Ravi Hanok

Senior Software Engineer at a financial services firm with 10,001+ employees

One of the best features Harness offers is the ability to templatize pipelines.

Manav Kanduri

Technical Associate at ZS

For more quotes and insights, download the Harness report

Categories and Ranking

CloudBees

Ranking in Build Automation

6th

Ranking in Feature Management

1st

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Configuration Management (11th), Value Stream Management Software (2nd), DevSecOps (5th), AI-Augmented Software-Testing Tools (2nd), AI Software Development (4th)

Harness

Ranking in Build Automation

7th

Ranking in Feature Management

2nd

Average Rating

7.8

Reviews Sentiment

7.8

Number of Reviews

Ranking in other categories

Static Application Security Testing (SAST) (16th), Cloud Cost Management (9th)

Mindshare comparison

As of January 2026, in the Build Automation category, the mindshare of CloudBees is 1.9%, up from 0.8% compared to the previous year. The mindshare of Harness is 5.8%, up from 5.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Build Automation Market Share Distribution
Product	Market Share (%)
CloudBees	1.9%
Harness	5.8%
Other	92.3%

Build Automation

Featured Reviews

YashBrahmani

Senior Associate at BNP Paribas CIB

Offers a clear visualization and overview of workflows and helpful in managing CI/CD processes

Improvement in the sense that they can do better in terms of management of logs and stuff like that because the console logs are very extensive, and that causes a lot of storage issues. That is one of the things which is there. Also, with respect to the traditional platform and the modern platform, many things have upgraded, and it has quite improved. But when we talk about the performance of the agents, it’s still very crucial because it’s not up to par. It takes a lot of time to provision the agent and to finish the build because of the SSH connection and the JNLP connection. Due to that, sometimes the agent doesn’t get provisioned. Those are some of the blockers that meet up the time in terms of administering the instance.

Read full review

reviewer2787357

Site Reliability Engineer at Granicus Inc.

Automated delivery has made production releases safer and has reduced deployment incidents

The first point for improvement is the steep learning curve, where concepts such as services, environment, pipelines, and templates take time to understand. New users often need training before becoming productive, resulting in slower initial onboarding compared to simpler CD tools. An improvement idea is better guided onboarding with more opinionated defaults and examples. The second improvement can be on UI complexity and navigation; the UI can feel cluttered with many options and finding past executions, logs, or specific settings sometimes takes extra clicks, leading to small but noticeable productivity loss. Simplified UI views for common workflows and improved search and filtering could help. I also see cost and licensing as potential areas for improvement, as pricing can feel high for small teams and advanced features are tied to higher tiers, which may limit adoption for startups or smaller organizations. Flexible pricing models and more essential features in lower tiers could address this issue.

Read full review

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Manufacturing Company

11%

Legal Firm

Computer Software Company

Financial Services Firm

29%

Computer Software Company

Manufacturing Company

Retailer

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	1
Midsize Enterprise	3
Large Enterprise	17

By reviewers
Company Size	Count
Large Enterprise	7

Questions from the Community

What needs improvement with CloudBees?

There are connection issues with CloudBees, specifically between Sybase and CloudBees. We often encounter connection problems, and there are issues with the pipelines.

See all answers

What is your primary use case for CloudBees?

We use CloudBees for deploying the code in higher environments, such as QA, C2, staging, and production.

See all answers

What advice do you have for others considering CloudBees?

I would recommend CloudBees to others because building jobs is much easier than with other solutions.

See all answers

What do you like most about Harness?

It's a highly customizable DevOps tool.

See all answers

What needs improvement with Harness?

See all answers

What is your primary use case for Harness?

My main use case for Harness is continuous deployment (CD), specifically for safe, automated deployment to production, especially in Kubernetes and cloud environments. For continuous deployment in ...

See all answers

Comparisons

GitLab vs CloudBees

Compared 11% of the time

Digital.ai Release vs CloudBees

Compared 10% of the time

CircleCI vs CloudBees

Compared 9% of the time

Tekton vs CloudBees

Compared 9% of the time

Jenkins vs CloudBees

Compared 7% of the time

More CloudBees Competitors

GitHub Actions vs Harness

Compared 17% of the time

Jenkins vs Harness

Compared 9% of the time

TeamCity vs Harness

Compared 7% of the time

Tekton vs Harness

Compared 7% of the time

CircleCI vs Harness

Compared 3% of the time

More Harness Competitors

Product Reports

Buyer's Guide

CloudBees

January 2026

Download CloudBees product report

Buyer's Guide

Harness

January 2026

Download Harness product report

Also Known As

No data available

Armory

Overview

CloudBees provides a highly scalable and secure platform that supports seamless integration and automation across multiple environments. It excels in managing Jenkins instances and offers flexible deployment options, enhancing efficiency for large teams.

CloudBees is recognized for its integration with Jenkins, SonarQube, and Ansible, allowing companies to leverage its robust automation capabilities for continuous integration and deployment. With its strong support for Docker and Kubernetes, teams benefit from streamlined code management and operational efficiency. Its scalable architecture, real-time feedback, and premium vendor support help manage large-scale applications and microservices. Despite its strengths, users report challenges with pipeline setup, service availability, and GUI accessibility, which suggest room for improvement in these areas.

What are the key features of CloudBees?

User-friendly interface: Simplifies navigation and improves workflow efficiency.
Robust scalability: Supports growth and large-scale application management.
Advanced security: Ensures data security and compliance.
Integration capabilities: Seamlessly integrates with Jenkins, SonarQube, and Ansible.
Flexible deployment: Adapts to different infrastructure needs across environments.

What benefits should users expect in reviews?

Enhanced efficiency: Automation reduces manual workload.
Real-time feedback: Provides immediate insights into pipeline performance.
Vendor support: Offers assistance for troubleshooting and growth.
Scalable architecture: Accommodates business expansion requirements.

In tech and software industries, companies implement CloudBees for managing complex CI/CD pipelines. Its integration with DevOps tools facilitates automation and workflow optimization. Industries with large teams managing thousands of microservices use CloudBees to maintain high availability, streamline processes, and ensure security compliance, driving efficient production workflows.

CloudBees

Harness offers a comprehensive toolset for automating deployment processes and enhancing software update efficiency. It's lauded for its CI/CD capabilities, feature flagging, and real-time deployment monitoring. Key features include an intuitive UI, secret management, and robust rollback functionalities, all contributing to improved productivity and reduced errors in DevOps environments.

Harness

Sample Customers

Capital One, PEGA, vistaprint, HSBC, BOSCH, Starbucks Coffee

Linedata, Openbank, Home Depot, Advanced

Buyer's Guide

CloudBees vs. Harness

January 2026

Free Report: CloudBees vs. Harness

Find out what your peers are saying about CloudBees vs. Harness and other solutions. Updated: January 2026.

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