Kaspersky Next EDR Expert Reviews

Currently, I'm using Kaspersky as endpoint protection and EDR.

I'm using it for detecting malicious behavior on PCs. It's for security.

In terms of effectiveness, it's the best. 

It is easy to set up. 

The product is stable. 

We can scale the solution. 

I can't say which areas need improvement. 

We'd like to see them improve the automatic response. 

I've been using the solution for three years. 

It's a stable, reliable solution. There are no bugs or glitches. It doesn't crash or freeze. We've had zero issues in general while using the product. 

The scalability has been good. 

Kaspersky is installed on all PCs and servers. It is used extensively in the organization. There is likely over 1,000 users. 

We only used support once. We found a malicious file in an email, and we opened a ticket with them to deal with the issue. They were very effective. They resolved the issue and provided us with text to update the KATA directories.

The solution is simple to set up. It's not a complex process. 

We tested it with different scenarios, such as MITRE ATT&CK, and we did the same scenario across all vendors. This solution came out on top.

I'm a customer and end-user.

We did a POC with the solution and were quite impressed by its effectiveness. 

If someone is working in a virtual environment, they should consider a virtual solution like Kaspersky from the beginning. It helps save memory usage.

I'd rate the solution nine out of ten. It is a very effective tool.

We are users of this solution and I'm a system administrator and lead manager of the Kaspersky EDR solution in my company. 

In my opinion Kaspersky is the best product on the market. It's very easy to handle, user-friendly and they provide a lot of features that are difficult to find in other endpoint solutions.  Kaspersky provides great features and endpoint protection. 

The only problem we have with the solution is that DLP is not a part of it. It's particularly relevant for those working in financial markets, especially in Pakistan where it's deployed in banks. DLP would make EDR a complete package. The lack of DLP is the main reason that our company is moving away from Kaspersky EDR. 

I've been using this solution for five years. 

It's very stable and I haven't faced any issues.

The solution is very scalable. We have approximately 300 users in the company. 

We've had many interactions with technical support. We use the online Kaspersky company portal to raise tickets, and the staff are very knowledgeable technically and very professional. In so many ways, and so many queries I was in coordination with them directly. The email support is also very good. 

The initial setup is very simple and there were no issues with deployment. 

Kaspersky offers a very budget-friendly licensing model that is a complete package and is suitable for small, medium or enterprise organizations. McAfee, for example, has a much more costly license.

I've looked at other solutions including McAfee and most offer the same level of endpoint protection. Kaspersky provides additional features that other products don't have.

I'm very satisfied with this product overall and I rate it 10 out of 10. 

We primarily use this solution for users, servers, and services that we have implemented in our company.

The most valuable features are the reports.

There are no issues with this solution. However, we would like to have better strategic information. We currently have tactical, and it's hard to make strategic decisions based on what it delivers.

In addition, we have about 600 users using this solution.

We have been using this solution for over four years. It is deployed on-premises.

I rate the technical support a six out of ten because the support depends on the type of contract we have. We have a special contract, so we just need to submit a case and get a response within 24 hours.

Our licensing costs are annual.

I rate this solution a nine out of ten.

Kaspersky Endpoint Detection and Response is used for detecting cyber attacks.

What I like best about Kaspersky Endpoint Detection and Response is that it can detect any cyber attack and that it's a reliable product in the cybersecurity space. My company has confidence in it as a product for detecting all cyber attacks. It's a reliable product.

An area for improvement in Kaspersky Endpoint Detection and Response is its technical support because currently, technical support is delayed.

My experience with Kaspersky Endpoint Detection and Response is three or four years, and I'm still working with it.

Kaspersky Endpoint Detection and Response is a stable product because I didn't see any issues when I was using it.

Kaspersky Endpoint Detection and Response can be scaled to other solutions, for example, we used an antivirus first, then expanded to EDR using the same console and same server for management, and in the future, we can top it up with a sandbox solution on the same console.

The technical support provided for Kaspersky Endpoint Detection and Response needs to be faster.

Setting up Kaspersky Endpoint Detection and Response is easy. You can deploy it from the server or the main console. How long the deployment of the tool would take would depend on the network traffic during deployment and on the endpoint quantity.

Pricing for Kaspersky Endpoint Detection and Response is so-so when you compare it with its competitors. Its pricing isn't cheap nor expensive.

I'm a product manager that handles Kaspersky Endpoint Detection and Response. My company is a distributor and reseller of the product in Thailand.

I don't remember the exact version number of Kaspersky Endpoint Detection and Response, but I'm using its latest version.

My rating for Kaspersky Endpoint Detection and Response is eight out of ten.

If I had the chance to speak to others, my advice would be to use Kaspersky Endpoint Detection and Response.

We primarily use the solution for security purposes, as an antivirus. It prevents threats to our business. Our aim is to make sure that our machines are protected at all times.

It's just running in the background. It doesn't bother us, and we don't even notice it is there.

It helps improve security in our organization. The protection on offer is good. 

The initial setup is straightforward. 

The solution could always be more secure. Every antivirus solution could be, as things are always dynamically changing. There is always a new risk on the horizon. 

I've used the solution for over three years. 

The solution is stable. It is reliable. There are no bugs or glitches. It doesn't crash or freeze. We haven't had any issues at all. 

I can't speak to the scalability of the product. It's not an aspect that I handle. 

We have about 1,000 people on the solution right now. 

We do not plan to increase usage. It depends on the number of employees that we have. If the number increases, then we usually increase usage since any machine that comes into our network must have an antivirus on it.

I've never dealt with support. I can't speak to how their services are. 

It is simple to set up and configure. We haven't had any issues with the process. it's not complex. 

I'm not sure how long it took to deploy.

There are three people in our organization that can deploy and maintain the product. 

We have enough people in terms of implementation and management as we have multiple sites that are managed by different people.

We tend to use the latest version of the solution in our organization. I can't speak to the exact version number. 

I would recommend the solution to others. I tested it on my personal computer before and found it worked fine. It's a reputable antivirus. I don't have a problem with it.

As a customer, I am satisfied. I'd rate it nine out of ten. 

We primarily use the solution for endpoint protection. 

In the software that I use at Kaspersky, we have some options that we made to our client LiDAR for the block patching, and we can close the high chain. 

The endpoint protection can update the patching from this server directly to the client, and every employee. 

The performance for Kaspersky is good, and it's not impacted our client performance.

It offers good blocking capabilities.

The upper patching is excellent.

We have some problems with LiDAR. When we do the install, or reinstall the server console, or server endpoint protection, I don't know why we need to reinstall it. 

Even though we installed, or did a new install for the server endpoint protection features, we use some small PDO or some patching to upgrade it in the employee protection clients if that's in.

I need a local expert. I'm looking for more experts to be able to apply it to certain solutions that we understand already. In order to meet our requirements, we need more experts. 

There are some cases that take three days to deal with. It's too long.

I've used the solution for as long as I've been at the company - about one year. 

While the client is stable, for the console management, we have some problems with LiDAR. Sometimes, we installed it and had a problem and we need to reinstall it. In the last hour, the client can not do the configuration yet we need to add clients into the platform.

We don't find it to have enough space.

We have below 100 people on the solution.

Technical support is not too bad. I can say that it is in the middle of the road. They can be slow to respond.

Neutral

The initial setup is very straightforward. 

We used either an integrator or consultant. We had help from a third party and didn't handle the entire implementation ourselves. 

The pricing is good. I'd rate it four out of five in terms of affordability.

We did compare Kaspersky EDR with other software vendors.

I'm a customer and end-user.

I would rate the solution a seven out of ten. If we had more local expertise and better support, it would be better.

We are using it to protect our user end. For the server-side, we are using Trend Micro.

It is easy to manage. 

The initial setup is simple. 

It is stable. 

We have local support available to us.

I could be covering more devices, for example, the XDR. If it covered more products, it would improve the XDR.

I've been using the solution for three to four years. 

It is stable and reliable. 

We are not facing any major issues regarding the protection of the endpoints. There are no bugs or glitches. It doesn't crash or freeze.

Around 2,000 people use the solution. We do not plan to increase usage.

We have a local company here in Pakistan that we get support from.

We also use Trend Micro.

The initial implementation process is easy and very straightforward. It's not overly complex. It only takes one to two days to handle the complete deployment.

I'm not sure about how the licensing works. It may be per user. I'm not certain. 

I'm not sure which version of the solution we're using. I don't have that information. 

I'm not directly using this Kaspersky solution. The other team is managing the solution, and that's why I don't have much personal experience. I do not manage it directly.

I'd recommend the solution to other users and companies. 

I'd rate the product seven out of ten.

I enjoyed working in security, but I am a commercial manager at my company now. Our customers and my company don't have issues with the solution. It's very difficult to try to work in the web interface.

When working with Kaspersky Endpoint Detection and Response Expert, I feel secure with my confidential documents, especially when we open them in Excel. So, we feel secure with such capacity in the solution.

In my company, we do some evaluations, and when opening a document, it's like a sandbox tool that allows one to open and review a document. So, we feel very secure with Kaspersky Endpoint Detection and Response Expert.

More than a technical issue, it's more of a commercial issue that we have faced with the solution. Some of my clients told me something about the Russia and Ukraine conflict. Because Kaspersky is from Russia, my clients mentioned that it may have some problems in the future.

Speaking about the features I like to see in the solution, I would like to say that I use the solution's features as a user. I even don't know if the solution has certain features. I am uncertain whether the solution includes certain features like traffic monitoring or app usage tracking. We employ Power Automate applications on our mobile devices, which might explain the observed traffic or usage. However, I believe this knowledge is limited as I lack access to the manager console.

The solution does not offer much support to its users in Spanish, so I would like to see them offer more support in Spanish.

In the last six months, I have been certified on the user and commercial notifications on the web page of Kaspersky Endpoint Detection and Response Expert. Also, I don't remember the version of the solution I am using.

Stability-wise, I rate the solution a ten out of ten. We never had issues with Kaspersky. However, we have faced issues with Sophos. So, we are very happy with Kaspersky.

Scalability-wise, I rate the solution a ten out of ten. Since we sell the solution, we plan to increase the usage of Kaspersky Endpoint Detection and Response Expert. With an increased demand, we will have to buy more licenses.

We haven't had any issues in the last six months with Kaspersky. Only one time, I had raised a ticket with Kaspersky's support team, but it was for some administrative purpose.

We used to use Sophos previously in our company. But I feel that Kaspersky is easier and quicker to use.

Since the initial setup took a while, we changed our support engineer. With a new support engineer, we faced no problems with the deployment process. We sell not more than fifty solutions.

Also, the solution is deployed on the cloud.

The ROI is good since our clients are very confident with using Kaspersky Endpoint Detection and Response Expert.

Since we are partners with Kaspersky, it's very complicated to discuss its pricing structure.

Overall, I rate the solution a ten out of ten.