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Product Manager at a tech services company with 11-50 employees
Reseller
Top 5
Nov 30, 2022
A useful solution for protection, but it sometimes consumes a lot of system resources
Pros and Cons
  • "The content filtering options are good."
  • "The content filtering options are good."
  • "It consumes many system resources."
  • "It consumes many system resources, and there should be more EDR details."

What is our primary use case?

We use this solution mainly for protection, but we also have another solution we use for this.

What is most valuable?

The content filtering options are good.

What needs improvement?

It consumes many system resources, and there should be more EDR details.

For how long have I used the solution?

We have been using this solution for one year, and we are using the new version. It is deployed on-premises.

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What do I think about the stability of the solution?

The solution is stable. Regarding detection, sometimes it consumes a lot of system resources.

What do I think about the scalability of the solution?

It is scalable. We have not scaled it yet, but our customers use Kaspersky Endpoint Detection and Response, and they have not had any issues scaling.

How are customer service and support?

We have not needed technical support. Instead, we deal with our cases and use Google to solve our problems.

Which solution did I use previously and why did I switch?

We prefer CrowdStrike to Kaspersky.

How was the initial setup?

It is not easy to set up. I believe the cloud version is easier to implement. We only deployed it on three computers, which didn't take much time. It was a bit of a struggle.

What's my experience with pricing, setup cost, and licensing?

It is cheap compared to CrowdStrike. It costs $20 per user.

What other advice do I have?

I rate this solution a seven out of ten. Regarding advice, Kaspersky should work with a signature-less solution only because it's better and does not consume too many system resources. They should not use indicators because some new next-generation antivirus vendors are currently not using IOCs. Instead, they use IOA, which is better. In addition, Kaspersky could be GDPR compliant.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
SAMUELMWANGI - PeerSpot reviewer
Director at Calidad Systems Limited
Real User
May 11, 2022
Easy to use, not too heavy, and straightforward to set up
Pros and Cons
  • "It's scalable enough for us."
  • "We enjoy the solution as, when we are online we are secure."
  • "The prices can go down a little bit."
  • "The prices can go down a little bit."

What is our primary use case?

We primarily use the solution for our servers. It's for security.

What is most valuable?

We enjoy the solution as, when we are online we are secure. It's easy to use and not too heavy. It doesn't slow down any machines at all. 

The product is quite stable.

It's scalable enough for us.

The product is straightforward to set up. 

What needs improvement?

There could be more secure.

The prices can go down a little bit.

For how long have I used the solution?

I've used the solution for quite some time. It might have been six years at this point. 

What do I think about the stability of the solution?

It's a stable product. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

We find the product to be scalable. You can expand it if you need to.

We have five people using it in our organization. 

How are customer service and support?

We've never contacted technical support. We've never had an issue. It works the way we need it to and we've never had a problem.

Which solution did I use previously and why did I switch?

We started with Kaspersky. We didn't use a different solution previously.

How was the initial setup?

The initial setup was straightforward. We are a tech company and therefore we found it pretty simple. Even a layman, however, can do the installation. It's not complex or difficult. We deployed it with our engineers. 

What about the implementation team?

We handled the setup ourselves. We didn't need the help of any consultants or integrators. 

What's my experience with pricing, setup cost, and licensing?

We'd like the pricing to be lower. It can get a bit pricey.

We pay for an annual license.

What other advice do I have?

As a cloud solution, we're always on the latest version. We update it automatically on the cloud.

I'd recommend the solution to others. 

I'd rate the solution eight out of ten. There's room for improvement, however, we've largely been happy with it. 

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Kaspersky Next EDR Expert
May 2026
Learn what your peers think about Kaspersky Next EDR Expert. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,034 professionals have used our research since 2012.
System Administrator at ISJD
Real User
May 10, 2022
Stable and straightforward installation
Pros and Cons
  • "Kaspersky Endpoint Detection and Response is a stable solution."
  • "Kaspersky Endpoint Detection and Response is a stable solution."
  • "There is a problem with the solution, it came from Russia and we are looking for a replacement."
  • "There is a problem with the solution, it came from Russia and we are looking for a replacement."

What is our primary use case?

I use Kaspersky Endpoint Detection and Response for security protection for our endpoints for the users.

What needs improvement?

There is a problem with the solution, it came from Russia and we are looking for a replacement.

For how long have I used the solution?

I have been using Kaspersky Endpoint Detection and Response for approximately two years.

What do I think about the stability of the solution?

Kaspersky Endpoint Detection and Response is a stable solution.

What do I think about the scalability of the solution?

I have found Kaspersky Endpoint Detection and Response not to be scalable.

We have approximately 700 users using the solution. We do not have plans to increase usage. We are looking to switch solutions.

Which solution did I use previously and why did I switch?

We were using Panda Antivirus previously.

How was the initial setup?

Kaspersky Endpoint Detection and Response's initial installation were straightforward. To installation of the solution on the end-users systems takes 10 minutes. However, from the console, it is a little more time, approximately two days to configure.

What about the implementation team?

We only needed one person for the implementation and support of the solution. We had some support hours from the vendor if needed.

What's my experience with pricing, setup cost, and licensing?

We were on a three-year license to use Kaspersky Endpoint Detection and Response. The price could be better.

What other advice do I have?

I would not recommend this solution to others. We are moving to different solutions.

I rate Kaspersky Endpoint Detection and Response an eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Cliff Matonda - PeerSpot reviewer
System Administrator at a consumer goods company with 1,001-5,000 employees
Real User
Top 10
May 9, 2022
Highly effective, straightforward installation, and support available
Pros and Cons
  • "Kaspersky Endpoint Detection and Response is an effective protection solution."
  • "Kaspersky Endpoint Detection and Response is an effective protection solution."
  • "Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow."
  • "Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow."

What is our primary use case?

We use Kaspersky Endpoint Detection and Response for the protection of our system from the internet, firewall, malware, and viruses.

What is most valuable?

Kaspersky Endpoint Detection and Response is an effective protection solution.

What needs improvement?

Kaspersky Endpoint Detection and Response is very heavy on the system resources. It uses a lot of memory and the system can become slow.

For how long have I used the solution?

I have been using Kaspersky Endpoint Detection and Response for approximately two years.

What do I think about the stability of the solution?

The stability of Kaspersky Endpoint Detection and Response is good.

What do I think about the scalability of the solution?

Kaspersky Endpoint Detection and Response is a scalable solution.

We do not plan to increase usage.

How are customer service and support?

I have not used technical support. The solution is simple to use, they provide the tools that we need. However, the support is readily available if I need them.

How was the initial setup?

The installation of Kaspersky Endpoint Detection and Response was simple and fast. It only takes approximately seven minutes.

What about the implementation team?

I did the implementation myself.

What other advice do I have?

I would recommend this solution to others.

I rate Kaspersky Endpoint Detection and Response a nine out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
PeerSpot user
PS & Technical Manager at a tech services company with 11-50 employees
Real User
Top 5Leaderboard
Apr 6, 2022
Has good stability and scalability
Pros and Cons
  • "The installation of the physical servers is very simple, but the software is not that simple."
  • "The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well."
  • "The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well."

What is our primary use case?

It's an antivirus solution that we use on-premises with cloud-sync.

What needs improvement?

The issue with Kaspersky EDR is the sandbox. I'd like to have the ability to manage it on the cloud as well.

For how long have I used the solution?

I've been using it for two years.

What do I think about the stability of the solution?

It is stable.

What do I think about the scalability of the solution?

It's scalable, but it requires additional servers. We have about 10,000 users.

How are customer service and support?

Technical support from Kaspersky is okay.

How was the initial setup?

The installation of the physical servers is very simple, but the software is not that simple. It takes about one or two days for the virtual environment.

What's my experience with pricing, setup cost, and licensing?

We have yearly licensing costs, and they are not cheap.

What other advice do I have?

I would recommend Kaspersky Endpoint Detection and Response and rate it at eight on a scale from one to ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
it_user1239837 - PeerSpot reviewer
Senior Solution Engineer at a tech services company with 1,001-5,000 employees
Real User
Jan 25, 2022
A light, reliable product that is easy to implement
Pros and Cons
  • "We've found the solution to be stable."
  • "The stability of the product is great."
  • "Kaspersky needs to strengthen its standing in the market."
  • "Kaspersky needs to strengthen its standing in the market."

What is our primary use case?

The solution is great for customers who would like to secure their endpoints and provide protection for users. It's based on the RFP response, actually, our customer reference.

What is most valuable?

The simplicity is great

It's a very light product. 

We've found the solution to be stable.

It's scalable and easy to expand.

The installation process is very simple. 

What needs improvement?

Symantec is a better option. Kaspersky needs to strengthen its standing in the market.

It would be ideal if they could make it even easier to use.

For how long have I used the solution?

I've been using the solution for maybe five years at this point. 

What do I think about the stability of the solution?

The stability of the product is great. There are no bugs or glitches. It doesn't crash or freeze. It's reliable. 

What do I think about the scalability of the solution?

You can scale the solution if you need to. It's not difficult. 

We have 15 users on the solution currently.

How are customer service and support?

I've never directly contacted technical support. I cannot speak to how helpful they would be.

Which solution did I use previously and why did I switch?

We sometimes deal with Symantec or FireEye, depending on the requirements. 

How was the initial setup?

The solution is easy to set up. It's not a difficult process. That said, I didn't do the installation myself and therefore cannot speak on how long the deployment took. 

What about the implementation team?

Our engineers handled the installation process. 

What's my experience with pricing, setup cost, and licensing?

We pay a monthly licensing fee. 

What other advice do I have?

I would recommend the solution to others. It's been good so far. 

I'd rate the solution at a ten out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
reviewer2266119 - PeerSpot reviewer
Senior IT Security Engineer at a financial services firm with 5,001-10,000 employees
Real User
Top 10
Jan 9, 2022
It's useful for detecting zero-day attacks but challenging to implement and integrate
Pros and Cons
  • "Kaspersky is easy to use, and it performs well."
  • "Kaspersky is useful for detecting zero-day attacks."
  • "Installing Kaspersky is complex. It requires more work from system admins and takes almost one week to deploy, including integration and mapping with other solutions. You also have to configure Kaspersky EDR sandboxing then set up permissions for various teams and customers."
  • "Installing Kaspersky is complex. It requires more work from system admins and takes almost one week to deploy, including integration and mapping with other solutions."

What is our primary use case?

Kaspersky is useful for detecting zero-day attacks. It's signature-based and we get regular updates from the cloud.

What is most valuable?

Kaspersky is easy to use, and it performs well. 

What needs improvement?

I'd like to see more seamless integration with the cloud and other products as well as improvements to Kaspersky's sandboxing features. 

For how long have I used the solution?

I've been working with Kaspersky EDR for a few years now.

What do I think about the stability of the solution?

Kaspersky is stable and scalable. 

How are customer service and support?

Kaspersky support is good. 

How was the initial setup?

Installing Kaspersky is complex. It requires more work from system admins and takes almost one week to deploy, including integration and mapping with other solutions. You also have to configure Kaspersky EDR sandboxing then set up permissions for various teams and customers. 

What's my experience with pricing, setup cost, and licensing?

Kaspersky is licensed on a yearly basis.

What other advice do I have?

I rate Kaspersky EDR seven out of ten. I usually recommended other solutions because Kaspersky is more difficult to implement. I only deploy it when the customer requires Kaspersky. But Kaspersky requires more labor from the technical team to install and implement.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
PeerSpot user
Founder & CEO at CID Infotech
Real User
Aug 23, 2021
Valuable endpoint protection, stable, but scalability could improve
Pros and Cons
  • "The most valuable feature is endpoint protection."
  • "The most valuable feature is endpoint protection."
  • "The solution can improve by providing automatic fixing of vulnerabilities and reducing the resources used in the server component and endpoint agent. They are very bulky and use a lot of CPU, memory, and hard drive resources."
  • "The technical support for this solution is not good. They do not have the availability of resources."

What is our primary use case?

This solution is used for network security.

What is most valuable?

The most valuable feature is endpoint protection.

What needs improvement?

The solution can improve by providing automatic fixing of vulnerabilities and reducing the resources used in the server component and endpoint agent. They are very bulky and use a lot of CPU, memory, and hard drive resources.

For how long have I used the solution?

I have been using Kaspersky Endpoint Detection and Response for approximately six years.

What do I think about the stability of the solution?

Kaspersky Endpoint Detection and Response is stable.

What do I think about the scalability of the solution?

I have found this solution not to be scalable.

Our clients that are using this solution are small-sized businesses.

How are customer service and technical support?

The technical support for this solution is not good. They do not have the availability of resources.

How was the initial setup?

The installation is very easy.

What's my experience with pricing, setup cost, and licensing?

The price of the solution could be reduced.

What other advice do I have?

Those wanting to implement this solution have to understand that fine-tuning and adjusting their policy plan has to be a regular activity.

I rate Kaspersky Endpoint Detection and Response a seven out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Next EDR Expert Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Kaspersky Next EDR Expert Report and get advice and tips from experienced pros sharing their opinions.