We are a solution provider and Kaspersky EDR is one of the products that we implement for our customers as part of their overall security.
Security and systems engineer at a tech services company with 51-200 employees
A stable and feature-rich addition for network security
Pros and Cons
- "This is a feature-rich product."
- "In summary, I think that Kaspersky is a good product to use."
- "The technical support team should respond in a more timely manner."
What is our primary use case?
What is most valuable?
This is a feature-rich product.
What needs improvement?
There should be options in the UI to better assist with troubleshooting problems that occur during deployment.
I would like to see a more simplified view of the configuration options.
The technical support team should respond in a more timely manner.
For how long have I used the solution?
I have two years of experience with this product.
Buyer's Guide
Kaspersky Next EDR Expert
October 2026
Learn what your peers think about Kaspersky Next EDR Expert. Get advice and tips from experienced pros sharing their opinions. Updated: October 2026.
916,771 professionals have used our research since 2012.
What do I think about the stability of the solution?
I have not experienced any bugs or glitches while using it.
How are customer service and support?
The technical support is good. I would say that it is not bad and not excellent, but something in between. I have only opened one case with them and it took a long time for them to respond.
Which other solutions did I evaluate?
I am currently trying to compare Kaspersky with a similar solution by Carbon Black.
What other advice do I have?
In summary, I think that Kaspersky is a good product to use.
I would rate this solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner
Buyer's Guide
Download our free Kaspersky Next EDR Expert Report and get advice and tips from experienced pros
sharing their opinions.
Updated: October 2026
Product Categories
Endpoint Detection and Response (EDR)Popular Comparisons
Cortex XDR by Palo Alto Networks
CrowdStrike Falcon
Microsoft Defender for Endpoint
SentinelOne Singularity Endpoint
IBM Security QRadar
Elastic Security
Trellix Endpoint Security Platform
TrendAI Vision One
Huntress Managed EDR
WatchGuard Firebox
HP Wolf Security
Microsoft Defender XDR
Check Point Harmony Endpoint
Intercept X Endpoint
Buyer's Guide
Download our free Kaspersky Next EDR Expert Report and get advice and tips from experienced pros
sharing their opinions.
Quick Links
Learn More: Questions:
- What is the biggest difference between EPP and EDR products?
- What is the difference between EDR and traditional antivirus?
- What is your recommendation for a 5-star EDR with low resource consumption for a financial services company?
- Which is the best EDR for a logistics company with 500-1000 employees?
- What is the best EDR or XDR product for a company with 9000 employees?
- What to choose: an endpoint antivirus, an EDR solution or both?
- Do we need to use both EDR and Antivirus (AV) solutions for better protection of IT assets?
- How does EternalBlue work?
- What are the best on-premise Endpoint Security solutions for a Tech Services company with 10,000 employees?
- Which is better for Endpoint Security: EDR or XDR solutions?
