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Lucky  Lushaba - PeerSpot reviewer
Scrum Master at Inalpie Enterprise
Real User
Top 5Leaderboard
Sep 9, 2022
An easily scalable solution that provides very good security features
Pros and Cons
  • "We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers."
  • "We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers."
  • "The license prices for this solution are quite high."
  • "The license prices for this solution are quite high."

What is our primary use case?

We mainly use this solution for end user data protection, and cloud security.

What is most valuable?

We particularly appreciate how scalable this solution is, as we often need to increase our end-user numbers.

What needs improvement?

The license prices for this solution are quite high.

For how long have I used the solution?

We have been using this solution for four years.

Buyer's Guide
Kaspersky Next EDR Expert
May 2026
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What do I think about the scalability of the solution?

We have found this solution to be easily and quickly scalable.

How are customer service and support?

The technical support for this solution are very quick to respond when we raise issues with them.

Which solution did I use previously and why did I switch?

We were using a different product previously, but switched to this solution because it has all of the features that we require.

How was the initial setup?

The initial setup for this product was very straightforward. However, deployment times will vary, depending on which client we are working with, and their particular requirements.

What other advice do I have?

I would rate this solution a nine out of ten.

Which deployment model are you using for this solution?

Public Cloud
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Head of IT department at Monetars
Real User
Aug 31, 2022
Provides great web and DNS protection
Pros and Cons
  • "Provides web and DNS protection over https."
  • "I switched to Kaspersky because it seemed to work more quickly detecting suspicious files without affecting our work."
  • "Could include some additional protection."
  • "Everything is automatic on Kaspersky but it would be great if they could add a feature for examining suspicious files."

What is our primary use case?

I'm the head of our IT department. 

What is most valuable?

I like that Kaspersky provides us with web and DNS protection over https.

What needs improvement?

Everything is automatic on Kaspersky but it would be great if they could add a feature for examining suspicious files. I'd like the solution to offer additional protection. 

For how long have I used the solution?

I've been using this solution for one year. 

What do I think about the stability of the solution?

The solution is stable, we haven't had any problems. 

What do I think about the scalability of the solution?

In our organization, each department has its own antivirus so scalability is not relevant to us. We only have four users in our department. 

How are customer service and support?

I haven't needed to contact technical support. 

Which solution did I use previously and why did I switch?

I previously used Avast. I switched to Kaspersky because it seemed to work more quickly detecting suspicious files without affecting our work. 

How was the initial setup?

The initial setup is straightforward. We carried out the deployment in-house and it took about a week. We have a manager and a tech person dealing with the solution. We're in a small network environment and we don't need much. 

What's my experience with pricing, setup cost, and licensing?

The solution is free for now. 

What other advice do I have?

I rate this solution 10 out of 10. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Kaspersky Next EDR Expert
May 2026
Learn what your peers think about Kaspersky Next EDR Expert. Get advice and tips from experienced pros sharing their opinions. Updated: May 2026.
896,034 professionals have used our research since 2012.
Said TAZI - PeerSpot reviewer
Head of IT Department at BAG Spa
Real User
Jul 12, 2022
Secure, reliable, and helpful support
Pros and Cons
  • "The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec."
  • "The most valuable feature of Kaspersky Endpoint Detection and Response is security, as it has better security than other solutions, such as Symantec."
  • "Kaspersky Endpoint Detection and Response could improve some issues and add new security files."
  • "Kaspersky Endpoint Detection and Response could improve some issues and add new security files."

What is most valuable?

The most valuable feature of Kaspersky Endpoint Detection and Response is security. It has better security than other solutions, such as Symantec.

What needs improvement?

Kaspersky Endpoint Detection and Response could improve some issues and add new security files.

For how long have I used the solution?

I have been using Kaspersky Endpoint Detection and Response for approximately two years.

What do I think about the stability of the solution?

The stability of Kaspersky Endpoint Detection and Response is good.

What do I think about the scalability of the solution?

Kaspersky Endpoint Detection and Response is scalable.

We have approximately 220 people using this solution in my company.

How are customer service and support?

Kaspersky Endpoint Detection and Response has good support.

Which solution did I use previously and why did I switch?

I have used previously used Symantec. However, Kaspersky Endpoint Detection and Response has better usability than Symantec. We choose  Kaspersky Endpoint Detection and Response because it fits the needs of our company more.

How was the initial setup?

The implementation of Kaspersky Endpoint Detection and Response was simple. It took approximately 15 days to complete across the company.

What was our ROI?

We have not seen a return on investment at this point.

What's my experience with pricing, setup cost, and licensing?

The price of Kaspersky Endpoint Detection and Response is in the middle range compared to competitors. The pricing model is based on the users using the solutions. The cost for us is approximately 2200 Algerian dinars. The price of the solution could be reduced.

What other advice do I have?

I rate Kaspersky Endpoint Detection and Response an eight out of ten.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Roymell Santos - PeerSpot reviewer
ICT Officer at Intelligent Skincareinc Inc.
Real User
Top 5Leaderboard
Jun 3, 2022
Excellent basic protection from malware and viruses
Pros and Cons
  • "EDR's most valuable feature is its basic protection from malware and viruses."
  • "EDR's most valuable feature is its basic protection from malware and viruses."
  • "Kaspersky EDR lacks protection from recent ransomware."
  • "Kaspersky EDR lacks protection from recent ransomware."

What is our primary use case?

I mainly use Kaspersky EDR for BIOS protection.

What is most valuable?

EDR's most valuable feature is its basic protection from malware and viruses.

What needs improvement?

Kaspersky EDR lacks protection from recent ransomware. Because of this, we're looking into switching from EDR to another security solution.

For how long have I used the solution?

I've been using Kaspersky EDR for two to three years.

What do I think about the stability of the solution?

EDR is stable.

What do I think about the scalability of the solution?

EDR is scalable.

How was the initial setup?

The initial setup was easy - I would rate the ease as four out of five.

What's my experience with pricing, setup cost, and licensing?

The license for EDR costs about 1,000 pesos per user. I would rate the pricing as four out of five.

What other advice do I have?

I would rate Kaspersky EDR as eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Jean-Francois Martinez - PeerSpot reviewer
Manager and Founder at Yellow Network
Reseller
May 26, 2022
Good technical solution that provides granular control
Pros and Cons
  • "The most valuable feature is Endpoint's management."
  • "Endpoint is a good technical solution because it provides granular control over devices."
  • "The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it."
  • "The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it."

What is our primary use case?

I primarily use Endpoint for protection against viruses.

What is most valuable?

The most valuable feature is Endpoint's management.

What needs improvement?

The main problem with Endpoint is that Kaspersky is a Russian company, and my clients prefer not to use it.

For how long have I used the solution?

I've been using this solution for ten years.

What do I think about the stability of the solution?

Endpoint is stable.

How are customer service and support?

Kaspersky's technical support is good.

How was the initial setup?

The initial setup is easy, taking no more than a week.

What's my experience with pricing, setup cost, and licensing?

Endpoint's pricing is good, especially compared to expensive solutions like Sophos.

What other advice do I have?

Endpoint is a good technical solution because it provides granular control over devices. I would give it a rating of eight out of ten. 

Which deployment model are you using for this solution?

On-premises
Disclosure: My company has a business relationship with this vendor other than being a customer. Partner/Reseller
PeerSpot user
Vice President at Abacus Consulting
Real User
Top 20
Apr 3, 2023
Helps us to protect from hacking, trojans, malware, and phishing
Pros and Cons
  • "I like the tool’s response to malware and trojans."
  • "The product should release more frequent updates. The tool needs to improve its scalability as well."

What is our primary use case?

The tool helps us to protect from hacking, malware, phishing, etc.

What is most valuable?

I like the tool’s response to malware and trojans.

What needs improvement?

The product should release more frequent updates. The tool needs to improve its scalability as well.

For how long have I used the solution?

I have been using the solution for three to four years.

What do I think about the stability of the solution?

The solution is stable and I would rate it a nine out of ten.

What do I think about the scalability of the solution?

The solution is scalable and I would rate it an eight out of ten. My company has around 500 users for the solution. We plan to increase the number of users. In the next two to three years, the number of users will be doubled.

How are customer service and support?

I didn’t encounter any issues hence haven’t contacted tech support yet.

How was the initial setup?

The tool’s setup is straightforward. The setup gets completed within a day.

What about the implementation team?

We did the solution’s deployment in-house.

What was our ROI?

We have seen ROI with the solution’s use.

What's my experience with pricing, setup cost, and licensing?

The solution’s pricing is okay.

What other advice do I have?

I would rate the overall solution a nine out of ten. One IT administrator is enough to manage the solution. You need to regularly update the solution. If you don’t update regularly, then you will have more chances of encountering security threats. You need to also refrain from using unknown software.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
reviewer2103129 - PeerSpot reviewer
Network administrator at a healthcare company with 1,001-5,000 employees
Real User
Mar 12, 2023
Good pricing and a decent security solution for helpful centralized monitoring
Pros and Cons
  • "We have a central console and from there you can monitor all workstations via an agent."
  • "It does not cover all of our security issues."

What is our primary use case?

We primarily use the solution for security.

What is most valuable?

Overall, the solution is okay.

We have a central console and from there you can monitor all workstations via an agent. The agent is installed on workstations and servers and after that, the agent can contact the central server from which we can see all of the information. We can see if the antivirus has been updated, if the solution has been detecting anything, or if there are any issues, for example. 

The pricing is very good. It's quite cheap. It might be one of the least expensive. 

What needs improvement?

It does not cover all of our security issues. It's not a complete security solution. We'd like something like CrowdStrike Falcon. We'd like the same features as CrowdStike. If they can have even better features than CrowdStrike in the future, it would be better.

The solution lacks EDR features.

What's my experience with pricing, setup cost, and licensing?

The solution is cheaper than other products. However, it's not as complete. 

Which other solutions did I evaluate?

We are looking to evaluate CrowdStrike. We understand that that solution covers more features.

What other advice do I have?

I'd rate the solution eight out of ten. It's a good product, however, it does not cover enough for us. We need something more expansive.

Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Mohammed-Yaseen - PeerSpot reviewer
System Engineer at Tejoury
Real User
Dec 7, 2022
Stable, flexible, and well-priced solution
Pros and Cons
  • "Version 14.0 comes with an SQL database, which gives great flexibility on control, reviewing logs, and viewing history."
  • "There are some issues with EDR's web policy blocking sites that are marked as exceptions."

What is our primary use case?

I mainly use EDR to scan publicly-hosted servers and ensure they get automatically segregated upon detection of any threat.

What is most valuable?

Version 14.0 comes with an SQL database, which gives great flexibility on control, reviewing logs, and viewing history.

What needs improvement?

There are some issues with EDR's web policy blocking sites that are marked as exceptions. Also, recently, some policies have been getting disabled automatically. In the next release, EDR should include a web plugin.

For how long have I used the solution?

I've been using EDR for two years.

What do I think about the stability of the solution?

We haven't had any issues with EDR's stability and have had full uptime over the last two years.

What do I think about the scalability of the solution?

EDR is scalable - we've used it for 500 workstations.

How are customer service and support?

Kaspersky have stopped providing free support, and their default support is only available on weekdays.

How was the initial setup?

If you have all the installers downloaded and prerequisites ready, EDR can be deployed within an hour or two.

What's my experience with pricing, setup cost, and licensing?

EDR is priced on the cheaper side. Licensing for EDR is available on a yearly basis for around 80 SAR a year.

What other advice do I have?

EDR is a very good tool that can be used for a large user base without lag. I would rate EDR eight out of ten.

Which deployment model are you using for this solution?

On-premises
Disclosure: My company does not have a business relationship with this vendor other than being a customer.
PeerSpot user
Buyer's Guide
Download our free Kaspersky Next EDR Expert Report and get advice and tips from experienced pros sharing their opinions.
Updated: May 2026
Buyer's Guide
Download our free Kaspersky Next EDR Expert Report and get advice and tips from experienced pros sharing their opinions.